Media Encoder crashes when exporting from Premiere Pro

Media Encoder crashes when exporting from Premiere Pro. I am queueing multiple files for export and Media Encoder will crash. The computer system has 32GB of RAM and the videos export fine in Premiere, but that requires exporting each one individually. Each video file is being down converted and some can be quite long (upwards of 3-5 hours). Nothing else is running on the computer that would take up memory.
Any idea why Media Encoder will crash?

Try turning off GPU acceleration.

Similar Messages

Losing audio quality when exporting from premiere pro

I have now had this happen with two different videos. I play the video in premiere pro and the audio is fine. I export the video and lose most of the quality of the audio portion. One project is a music session when exported I only get the main vocal the drums aren't audible only a buzz sound is made where the kick drum would usually come in. On another project is a thank you video for a family member and the audio is distorted after being exported. The audio sounds fine inside of the session. Once exported the audio will still work fine on my computer and my iphone 5s as long as I'm wearing headphones, once I try to play the video through my iphone 5s speakers the audio quality is gone, making the noises as previously stated. My iphone can still play other tracks fine but videos and audio exported from Premiere Pro are distorted. Any advice on how I can export the video so I wont lose audio quality when playing the video on an iphone? I know it's not my iphone speakers, they play other songs just fine.

The source files as far as the audio goes are wav files that I've pulled off of my desktop. My sequence settings are 1920 by 1080 at 29.97 frames per second. The export settings are H.264 with the preset YouTube (HD 1080 29.97 FPS) and I've also tried HD video 1080p 29.97 FPS. If this isn't enough information please let me know I'm in the learning phase. Audio wise the quality is set to high and I'm exporting at 4800 kh and a bit rate of 190. I've also tried a bit rate of 320 and 264 I think it is and still had the same problems. Let me know if I need to do screen shots I really want to figure this out.
Thanks for your help!

Premiere Pro, Media Encoder Crashing When Exporting/Rendering

For the longest time if I ever tried to export or render a video longer than 5 minutes, my Premiere Pro or Media Encoder crashes. I don't know why but it is EXTREMELY irritating when attempting to make lengthened gaming videos. I have tried 15 different methods all online, to no avail. It always crashes around the 40% mark in Adobe Premiere and it isn't a corrupt project. I have literally tried everything to no avail and I finally decided I would turn here to ask for help. I reset the preferences, tried copying and pasting into a new sequence, tried reinstalling Premiere... the whole bit. My technical specifications are not the issue at hand I don't believe, but just in-case the list is provided below. Please make any response swift, my intent was to upload the video I have in Premiere by tonight!
Technical Specifications:
OS Name
Microsoft Windows 7 Home Premium
Version
6.1.7601 Service Pack 1 Build 7601
Other OS Description
Not Available
OS Manufacturer
Microsoft Corporation
System Name
FRITZ-PC
System Manufacturer
MSI
System Model
MS-7821
System Type
x64-based PC
Processor
Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date
American Megatrends Inc. V1.1, 5/3/2013
SMBIOS Version
2.7
Windows Directory
C:\Windows
System Directory
C:\Windows\system32
Boot Device
\Device\HarddiskVolume1
Locale
United States
Hardware Abstraction Layer
Version = "6.1.7601.17514"
User Name
Fritz-PC\Fritz
Time Zone
Eastern Standard Time
Installed Physical Memory (RAM)
8.00 GB
Total Physical Memory
7.95 GB
Available Physical Memory
5.97 GB
Total Virtual Memory
15.9 GB
Available Virtual Memory
12.4 GB
Page File Space
7.95 GB
Page File
C:\pagefile.sys

Some general questions/ideas...
More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
What are you editing?
Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to find file information for PC/Mac
Have you tried the NEW ITEM process to insure your sequence matches your video?
See a link on page #5 at http://forums.adobe.com/message/2276578
And, finally, for shutdowns, you MAY have a hardware heat problem
Read Bill Hunt on BSOD shutdowns http://forums.adobe.com/thread/772169
-win32k.sys BSOD http://forums.adobe.com/thread/1404938?tstart=0
-and an Encore fix http://forums.adobe.com/thread/1060443

Is there a way to set a default "Source Range" in AME when exporting from Premiere Pro CC?

When exporting a sequence from Premiere Pro CC, you are able to toggle between 4 drop down options within Adobe Media Encoder on what Source Range you'd like to export (Work Area, Sequence In/Out, Entire Sequence, Custom) as seen here:
Is there a way to set the default Source Range to something besides Sequence In/Out?
My reason for asking is that sometimes I export multiple sequences at once using AME's Queue. I add my custom presets to each Sequence and hit export, but SOMETIMES I may have accidentally marked an in point on my timeline and by default it's set to export only that In-to-Out part of the sequence.
I know what you may be thinking...well, just don't add any In/Out points to your sequence on the timeline or clear them first. The trouble is that I often don't see them or catch them when working quickly. In Premiere Pro CC, I use the "Lighter Brightness" Appearance setting because it's easier on my eyes after editing 10 hours a day, 6 days a week. Sure, darker looks cooler, but it kills my eyes for some reason. Anyway, PPro CC has a troublesome appearance issue in CC where it's not "optimized" for editing when you change it to a lighter appearance like it was in CS6. I've already contacted Adobe about this and another appearance issue (involving highlighted clips when in Lighter Appearance setting) and they are "actively working on fixing this appearance issue asap".
For reference, here's Premiere Pro CC in/out points in default dark appearance (notice the slightly lighter grey area):
Now here's that same in/out in "Lighter Appearance":
Not exactly optimized. Can hardly see it. Good luck spotting that little guy on a long timeline. Sadly, this affects in/out points in the Source Window as well. Really hard to see.
Conversly, CS6 looked the best (the blue REALLY stands out making things easy to see):
So my question again...is there a way to set the default "Source Range" to something else besides Sequence In/Out so that I don't end up doing what I just did and leaving for several hours while batch exporting only to come back and find that I exported only a "portion" of one of my big sequences?
Thank you!

shooternz wrote:
Here is the solution: Slow down. Give your project some love. Smell the roses.
Agreed about the roses but alas my next project always calls. Actually, I think what happens is I give each project SO much love that when it comes to exporting, I've run out of time.
shooternz wrote:
Then it would not be a default...it would be an option and you already have that option.
Semantics aside, I would love to be able to have it at least default to whatever option was last chosen. Or, perhaps I shouldn't use the word default again...I'd love it to simply remember my preferred setting. That's all.

Encore CS6 crashes when importing from Premiere Pro CS6

When sending a project to Encore as a Dynamic Link from Premiere Pro, Encore hangs then a message pops up that it has stopped responding then closes. How do we get this to work?
The computer has an Intel Core i7 processor, 16GB of RAM and is running Windows 7 Pro x64 with Service Pack 1. Adobe CS6 Master Collection is installed. The computer is joined to a Windows Server 2012 domain and the user of the machine has local administrator rights.
The Adobe suite has been uninstalled and re-installed multiple times without success. Sometimes after re-installing, sending a Dynamic Link to Encore will import as expected once, but then after restarting the computer, the problem will occur again. This has been tried with and without installing any Adobe updates. The system has also been wiped and had Windows and all software clean installed on it again which has not resolved the problem.

More below... may not help, but does say that the programs are not designed to work on a network, and may not
Some? versions of Premiere do not work properly, if at all, over a network
-see messages #1 and #3 in http://forums.adobe.com/thread/771151
-you MUST give all users administrator accounts to use Premiere
-and especially Encore dual layer http://forums.adobe.com/thread/969395
-a work around, of sorts http://forums.adobe.com/thread/957523
-and not on a "domain" http://forums.adobe.com/thread/858977
-http://helpx.adobe.com/premiere-pro/kb/networks-removable-media-dva.html

Premiere Pro CS5 - Media Encoder Crash when Exporting to MPEG-2

System:
Core i7 920 @ 3.8 Ghz
Gigabyte X58A-UD3R
12GB DDR3 1600
External Sound Card - M-Audio ProFire 610
OS Drive - 2x300GB WD Raptors - Raid 0
Project Drives - 3x300 WD Raptor - Raid 0
Video Card - Geforce GTX 285 1GB
Adobe Premiere Pro CS5 and Media Encoder CS5 continually crashes or hangs every time I try to export to MPEG-2. I can successfully render to every other codec without any issue, but need the MPEG-2 for an Adobe Encore Project.
The project is approximately 38 minutes long and contains AVI and MP4 files, all of which were ripped from DVDs as I'm producing a reel for a producer who provided his DVDs for me to rip and use as content.
Possible issues:
1.   Currently have Magic DVD Ripper and DVD Fab installed (codec conflicts?)
2.   Originally ripped the DVDs at 630x360 (my mistake - hadn't really worked with a DVD ripper before and was the largest avi pre-set) and I'm exporting to MPEG-2 standard 720x480 Widescreen) (I know I should've just ripped them as the original lossless MPEG-2 files - I'm a tool)
2.   Blank space in the timline (there are a number of these)
I would like to get some input before I try to export to MPEG-2 again as I blew a capacitor on my old mother board (Gigabyte x58-ud3r) after I had gotten my computer to start rendering a MPEG-2 after about 50 tries to export/launch media encoder set on MPEG-2. I just installed my new motherboard to replace it. Clearly MPEG-2 taxes the system more so than any other codec (from what I can tell). However, I thought the issue with the blank space/no media in the timeline was fixed with CS5. I saw in a previous post that someone thought that ffdshow was conflicting with AME. I don't have ffdshow, but I believe that's a ripper program like Magic and DVDFab.

I experienced this at one point. Searching the WEB I saw suggestions that there was a problem with a recent version of Quicktime. (I have no idea why the quicktime player would have an impact.) However, reverting to an earlier version of Quicktime fixed the problem. Search this board using quicktime as a search phase. The quicktime web site allows you to download the earlier versions. I'm not at my editing machine, but I believe that I am at version 7.5.2.

Audio and video not synchronized when exporting from Premiere Pro CS6

Hi
We have made a project in Adobe Premiere Pro CS6 that´s intended to be exported to DVD (it´s a weeding). We are working with NTSC DV Widescreen. The exporting is 720x480
We have 2 audio lines activated and sounding on this project.
The question is:
When exporting the entire video (the entire timeline sequece) using Adobe Media Encoder to formats like H.264 (NTSC DV Widescreen)... Quick Tile Movie or AVI without compression (we tested these formats) the 2 audio channels get unsynchronized from the video. The same problem occurs if we get a direct link of the timeline from Premiere to Encore.
And Inside Premiere Preview audio is preety correct.
Does anyone here are getting such problem?
Also..can I ask another question (as I´m not expert on video production)?. What´s the best format for our purpose? Export a video to be played to DVD (we record weedings, birthdays..social events). No problem the time to export. We´d like the best quality for output.
Thank you for the help
Gustavo.

Hi John and techkid123
We have 4 cameras here. 1 is Sony model HD1000 (since it works with Mini-DV cassete we need to capture the image via Firewire). 2 cameras are Sony HD2000 (it generates *.MPEG files if I remember well). And 1 camera is a Panasonic AG-DVC7 (it generates *.MTS files)
We start a new project using the Standard NTSC Widescreen 48Khz format. When we drag to the timeline for example the MTS file...Premiere ask us if we want to Keep and Change timeline to suit the file specification. Anyway we always have 1 or 2 camera files that has a yellow line over timeline.
But I renders correct...no problem to edit...and we had no problem with Premiere CS5.5 :/
We are downloading the latest update of Premiere. I´ll make some test and publish here if the problem persist.
Thank you a lot for the help
Gustavo.

Media encoder crashing when exporting h.264

I have a short 1:30 project I'd like to export using the h.264 codec. The project is made up of [email protected] h.264 quicktimes shot on a Canon 1DmkIV. If I export to h.264 using either the 720p or 1080p presets the Media Encoder will do two render passes then crash with an "Unknown Error". This will happen if I export h.264 or as a quicktime using the h.264. Strangely if I export as h.264 bluray it works fine but then the audio and video are seperate and not what I need if I intend to upload to Vimeo. I can successfuly export to other codecs.
I've clicked through premierepro.wikia.com but couldn't seem to find any answers. Anyone have a suggestion?
Thanks in advance,
FYI
Adobe Premiere Pro CS3 v.3.2.0 (374)
Windows XP SP3
Intel E6850 Duo Core @3Ghz
4Gb RAM
nVidia 8800GTX
Soundblaster X-Fi

Ok, that worked but Media Encoder wouldn't render out with TS checked using PCM audio, I had to change to Dolby Digital. Once rendered and uploaded to Vimeo the image was displayed as 4:3 but with the anamorphic vertical squeeze even though I was using the 1080p24 preset. <shrug>
I'm wondering if it is the Mainconcept codec that's buggy. Is there an alternative h.264 codec to use with Premiere CS3?

Why is video size different to original when exporting from Premiere Pro CS6 to Encore?

Hi there
My source files in Premiere Pro are 1920 x 1080.
When I export the sequence to Encore to burn to a DVD the size in the burned DVD changes to 720 x 576
In Encore project area I have these two entries
The encoding settings for the above two entries are
this (for the first entry above)...
and this (for the second entry above)...
It does not seem to be possible to change the encoding to 1920 x 1080 for the first enry and as such the video is being burned as 720x576.
How can I fix this? What am I doing wrong?

DVD is 720x576 you cannot change that.
If you want 1920x1080 which is HD you need to make a BluRay.
You can however make an AVCHD disk which is HD on DVD.
About 20 minutes will fit on a DVD and will only (but not all) BluRay players.

Why is my video pixelated when exporting from Premiere Pro?

Hi,
I'm a musician wanting to make some basic videos for YouTube. The videos will consist of an intro (logo, title etc) and audio playing over a still image which will last the duration of the song. I've edited the still image for the video within Photoshop (CS5.1). The image is of a woman screaming and is intentionally very dark. When I export this image from Photoshop, the quality is excellent. When I then import this image into Premiere Pro (CS5.5) and export as the finished video, the quality of the image is significantly reduced and is rather pixelated. After spending hours searching online and trying different settings to achieve the result I want, I've had no luck, and I'm now in desperate need of a professional opinion. Is it possible to get the same quality image within the exported video as I get from an exported Photoshop file?
Things I've tried:http://www.ashmathos.com/Musici
Photoshop - Exporting image using different file types - .tif , .PNG , .PSD etc
Premiere Pro - Exporting video using different formats - .FLV , Quicktime and MPEG4
- Changing the Capture format between DV and HDV
- Different presets - AVCHD, HDV, DV - PAL/NTSC etc
Both the image exported from Photoshop and the video are 1080p (square pixels)
An example of what I've explained can be found here:
http://www.ashmathos.com/Musician/Test
(The video can be found below the image)
To any responders,
Thank you!

Can't you see how the video is pixelated? Mainly around the nose and forehead?
Nope. Looks fine when I watch it.

Error when exporting from premiere pro CS6

I have been using PP CS6 since launch date- and have had none stop problems with exporting, I cant dynamic link, add to render ques or simply export straight from PP!
When i Que my project it will export up until half way and then freeze, i've tried changing the clip, removing effects, everything!
has anyone encounted this problem before?
This is happening with more then just this one project aswell.
These are old projects that were originally created in CS5, could that be causing it?

Thats what i thought!
All earlier projects open, i can edit, manipulate it! do the works! However when it comes to export time! i can't export it to anything! whats the point?!?!
Im really angry, when you pay for something you expect it to do what it was designed to do! and the fact i can't export at all is really really frustrating!

Anyone got any good AVCHD FOR DVD Presets they can share for AME CC Latest Version when exporting from Premiere Pro CC Latest Version?

Just wondering if anyone has for download or can share some templates or settings that I can use to create a One Stop Encode that will suit both AVCHD HD DVD Disc and be good as a Computer MP4 File for PC and Android Mobile Playback and maybe even good enough for Full Bluray Mastering.
Currently I am using mostly HDV 50i Material with a bit of 1080 30p and Mobile phone type MP4 files thrown in.
I typically Encode to for DVD SD and HD BD. However I would like to be able to take advantage of putting some of the short HD Video to AVCHD DVD-R Discs.
I understand that the maximum bit rate is gonna be 18mbs? for AVCHD on DVD but am unsure what Profile settings I need to be compliant and as I say if create a good one MP4 that will be good for all formats
whether it be AVCHD DVD, Blu-ray Disc and good for YouTube uploading with possibility of compatibility with some of the Android Mobile Phones and Tablets.
Thanks in Advance
Phil

shooternz wrote:
Here is the solution: Slow down. Give your project some love. Smell the roses.
Agreed about the roses but alas my next project always calls. Actually, I think what happens is I give each project SO much love that when it comes to exporting, I've run out of time.
shooternz wrote:
Then it would not be a default...it would be an option and you already have that option.
Semantics aside, I would love to be able to have it at least default to whatever option was last chosen. Or, perhaps I shouldn't use the word default again...I'd love it to simply remember my preferred setting. That's all.

My computer crashes when I export from Premiere Pro cc.? Also, is there a known problem with Panasonic HC-V720 footage?

Why does my computer crash when I try to export from Premiere Pro cc? Also, is there a known problem with footage from Panasonic Hc-v720?@

Ask in http://forums.adobe.com/community/premiere/content
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

Exporting from Premiere Pro CC 2014

Hello there,
Every time that I am willing to export my project my Premiere Pro CC 2014 stop responding all together. I tried the short cut (Commend+M) or going through the Manu bar. the result is the same, Premiere Pro CC 2014 just freezes and does not respond to anything till I force quit it and restart it allover again. I tried exporting from Premiere Pro it self, without using Media Encoder, but the problem remains the same.
I am using the new Mac Pro. I heard Adobe Premiere Pro is experiencing problems with the New Mac Pro. Is that true? Or is there other issue?
Thank you and looking forward to hear back,
Maruf

Hi Maruf,
Maruf Noyoft wrote:
Kevin,
I reset as you suggested and it took care of it.
Great!
Maruf Noyoft wrote:
So, if you don't mind explaining me the cause of the problem that I had? Or
an article about it. It is just for me for getting to know better the program and the system.
Thank you very much and appreciate your help enormously.
Since preference files get touched by the application frequently, there is always the possibility of their corruption. When this happens, you start to see what we call "unexpected behaviors" from Premiere Pro. This problem happens infrequently, but it is a good first troubleshooting step to try on your own. This is the case with most every non-linear editing application I have used over the years (Final Cut Pro, Avid, Media 100, etc.).
Thanks,
Kevin

Adobe Media Encoder crashes when I open a file

Adobe Media Encoder crashes when I browse to open a file.
I have a Creative Cloud subscription.
I have uninstalled and reinstalled the program through the Creative Cloud service. No change.

Thanks for responding.
Yes, I am trying to utilize Photoshop CS (8.0) and I run Windows 7.1. I installed this from Adobe's Creative Cloud. The program opens, and I am able to open a Photoshop file with it, but then Windows tells me that there is a problem and is shutting down. I'm not sure would the problem might be.

Media Encoder crashes when exporting from Premiere Pro

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