Media Encoder Debug event - encountered an error

When I try to use system presets under several groups example DNcHD MXF OP1a, AVC INTRA or XDCAM EX, the same error message (Adobe Media Encoder has encountered an error. [..\..\src\Command.cpp-3302] appear. Many other preset work just fine but there are several that not.
My encoder version is 7.0.0.374 so it should be newest.
Sincerely
Sami

I'll tryed now everything. If I choose update it tells everything is up to date. If tryed to run patch from: "http://download.adobe.com/pub/adobe/mediaencoder/win/7.x/AdobeMediaEncoderTrial_64-7.0.1-m ul-AdobeUpdate.zip", it runs ok but nothing has updated when I start Media Encoder again.

Similar Messages

Adobe Media Encoder Debug Event (when exporting audio)

I do alot of vj'ing... I have a good pipeline for exporting short film clips, optimized for the vj software I use.
I export photojpg at 75 quality, at 640x480, with no audio.
However, i'm now trying to export some of the same clips, but with the audio intact.
No matter what audio format and bitrate setting I choose, however, media encoder refuses to export the audio.
I've tried it with a number source videos, with various combinations of source video/audio codec combinations, and I continue to get the same error:
Adobe Media Encoder Debug Event
[..\..\Src\Win\WinFile.cpp-754]
When I unclick audio, each clip exports fine, as normal.
What gives?
-Matt Daly

I'll tryed now everything. If I choose update it tells everything is up to date. If tryed to run patch from: "http://download.adobe.com/pub/adobe/mediaencoder/win/7.x/AdobeMediaEncoderTrial_64-7.0.1-m ul-AdobeUpdate.zip", it runs ok but nothing has updated when I start Media Encoder again.

Adobe media encoder cc has encountered an error

can anyone help me about some problems with adobe media encoder cc ??
adobe media encoder cc has encountered an error
command.cpp-3302
THIS IS NEW CRASH WHEN I TRY TO EXPORT MPEG2 VIDEO

FAQ: What information should I provide when asking a question on this forum?

Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

CS4 Adobe Media Encoder & FMLE are two different softwares - you can post your query here:http://forums.adobe.com/community/ame

Bug report: Adobe Media Encoder (CS5) has encountered an error (WinFile.cpp-759)

I have a 714 MB Xvid file that I want to split into smaller pieces. I have gone successfully through a similar process earlier with a larger Xvid file using the same version of Adobe Media Encoder (CS5). It appears that no matter which output video format I choose, the process crashes with the following error message shown in a new pop-up dialog:
"Adobe Media Encoder has encountered an error. [..\..\Src\Win\WinFile.cpp-759].
(Even the source program file line number 759 in the above error message is always the same, regardless of my chosen output file format.)
The only option available from this point onwards is the "Continue" button. When I click Continue the program terminates with the Windows program crash message "Adobe Media Encoder CS5 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available. <Debug> / <Close program>"
My search for other similar problem reports revealed that some user(s) has/have experienced a very similar problem in CS4, but the source line number was slightly different in CS4. Both problems are probably caused by the same error in Adobe's software. The small difference in source line numbers is probably due to some (minor) and probably unrelated changes to this C++ source module (WinFile.cpp).
It might of course be the case that this particular input video file has some rare encoding or other embedded problem. However, the fact that I can view the video without problems using Windows Media Player does not support this theory.
Apart from this message board I could not find any other avenue to report this bug to Adobe (without paying for support - which I am obviously not going to do as this is clearly a programming bug in the software). Hopefully some Adobe developer responsible for Media Encoder maintenance will read this forum from time to time and would subsequently inspect the source module for any obvious defects. I could supply the source video file with which this problem can be reproduced at will.
Regards
Jouni Juntunen

OK, I've reported the bug in the linked location. However, I had to use "Creative Suite" as the application, because "Adobe Media Encoder" was not an available option.
Jouni Juntunen

Adobe media encoder components have different versions error CS5 (32 bit)

I updated the CS5 suite the other day and all the updates installed fine, except adobe media encoder which said "done with errors" (no indication of what the errors were mind you).
Now, when I open Adobe Media Encoder (CS5) it pops up saying "Adobe Media Encoder components have different versions. Please update Adobe Media Encoder."
This is the 32 bit v of CS5 (so no Premiere or AE) but Adobe Media Encoder is still used to encode flv etc for the web (Flash and Dreamweaver).
The CS4 suite version of Adobe Media Encoder (that does have Premiere and AE) works the same as always. Has anyone else noticed this?

This was a problem with the installer.
We have updated and posted a new version to Adobe.com.
If you still get error on launch, you can download the new patch and install it to fix this issue:
1.       Go to http://www.adobe.com/support/downloads/detail.jsp?ftpID=4869
2.       Download the patch and save it on your Hard drive.
3.       Unzip the file.
After unzipping the file, you should end up with one installer and two folders:
4.       Dbl-click on “AdobePatchInstaller.exe”.
This will over write the previous 5.01 patch you installed with new one.
Since we didn't actually change the files inside the patch, but basically fixed the installer, this update has the same update number 5.0.1.
We have also updated the update manager and future automated updates won't have this issue.

Media Encoder CC 2014.0.1 error on install: I can't unpack the downloaded files (translation).

I have troubles with the latest update of Media Encoder CC (2014). I get an error which says: I can't unpack the downloaded files (translated from Dutch). Please try again. I try again, but it don't help. I have a MacPro early 2008 with Mavericks.
=======================================
Moderator moved thread from Premiere Pro forum to AME, and trimmed the title.

Looks like one component in Media Encoder is either missing or corrupted somehow.
Could you uninstall Adobe Media Encoder CC 2014 and please make sure all files are deleted after uninstall? Then, please try re-installing it.

Trouble Exporting movie with Media Encoder, weird clip sizes and errors

I'm using Premiere Pro CS4 on a Windows XP Professional with 2gb RAM and 1.6GHz. I'm trying to export a short movie (2.5 minutes) with no audio. It is just a bunch of stitched together videos imported from 1280x 1024. I'm sizing them into 720 x 480. I get very poor video quality unless I use uncompressed formats, so I am using an Uncompressed AVI with UYVY Codec and 1.0 square pixels.
1st problem: I get an error running more than around 35-50seconds:
The Operation was interrupted by user
- Source File: C:\DOCUME~1\imurphy\LOCALS~1\Temp...
- Output File: C:\Documents and Settings\imurphy\My Documents...
- Preset Used: Custom
- Video: 720x480, 25 [fps], Progressive, Quality 100
- Audio:
- Bitrate:
- Encoding Time: 00:05:03
7/15/2009 1:18:56 PM : Encoding Failed
Error compiling movie.
Unknown error.
Its very consistent with having this error. I'm pretty sure there is plenty of room for the files, it only gets up to around 2.5gb. I can watch the movie up to where the error occurs and there is no problem.
2nd: I tried spliting the video up into 4 different files and the last clip won't match the others. I export all of them the same way, with 1.0 aspect ratio and the first 3 come out saying .9091NTSC. The last one will say it is 1.0 ratio if I do it the same way or 0.9091 NTSC if I change it, but either way, it will come out wider that the other clips (they will all still have black space on sides).

Read through these documents:
http://kb2.adobe.com/cps/332/332331.html
http://premierepro.wikia.com/wiki/Error:Error_compiling_movie
-Jeff

Adobe Media Encoder error, please help

I've just recently tried to use Adobe Media Encoder for the first time and no luck. When I try to run a queue it gives me the following error message and shuts down. I have AME version 5.0.1.0 64 bit for Win 7 64 bit. I'm trying to convert a .MPG into any other format. I've tried many different configurations and it still shuts down. Please help. I want to use this thing.
Adobe Media Encoder Debug Event
Adobe Media Encoder has encountered an error.
[..\..\Exporter.cpp-390]
button - Continue
then it shuts down

Hi,
Having exactly the same issue. Did you manage to resolve?
Nell

Media Encoder Error in CS 4

I am using Flash CS 4, If I attempt to file>import>import video, the import video window/dialog box opens, if I browse and select a AVI.file I receive a dialog box telling me it is in the wrong format and to use the Launch Adobe Media Encoder button to convert to proper format. This is where problem starts.
An Adobe Media Encoder Debug Event dialog box opens, it states that "Adobe Media Encoder has encountered an error", ..\..\Scr\Init.cpp-42
the only option is to select a continue button, then an Adobe Media Encoder dialog box opens stating that "adobe media encoder has encountered a problem and must close. It wants to report the issue to Microsoft, but that doesn't help me start or repair my problem. I have created a 3 page PDF of screen images which shows the sequence of dialog boxes and messages, I have tried to locate error data files in application data files, I can find the folder but it does not contain any error txt files.
Can any one Help me with this issue, any way I attempt to open Media Encoder the results are the same.

Having the same issue. Let me know if you get any help

Adobe media encoder error message - please help

I purchased adobe creative suite 4 web standard in january of 2010. I'm in the process of learning how to use all the features. I am building a website in dreamweaver and wanted to create and import a flash movie. I opened adobe media encoder from my program files. I added an avi file to the encoder, chose a medium quality for web, and clicked Start Queue. I then got the following pop up error message:
Error Message:
Adobe Media Encoder Debug Event
Adobe Media Encoder has encountered an error.
[..\..\Src\Win\WinFile.cpp-754]
Please help.
Thank You.

This forum is for "flash media live encoder". For Adobe Media Encoder related queries go to Creative Suite forums.

Can't use Adobe Media Encoder CS5. It won't encode

I'm following lessons on Flash Professional CS5 Classroom in a Book and I've just got stuck on lesson 8 because AME won't work. The program opens fine, but when a drag the penguin.mov to it, I get this message:
""Adobe Media Encoder Debug Event.
Adobe Media Event has encountered an error
[..\..\Src\QTTrack.cpp-395"
I then try to use it with my own movies to see if it works. It starts encoding and suddenly it stops and gives me the exclamation mark inside the yellow triangle under "Status". I click on Status and I get this message:
- Source File: C:\Users\Rubens\Videos\Isnt she lovely.wmv
- Output File: C:\Users\Rubens\Videos\Isnt she lovely1.f4v
- Preset Used: F4V - Web Medium (Flash 9.0.r115 and Higher)
- Video: 360x264, Same as source fps, Progressive
- Audio: AAC, 96 kbps, 44.1 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 0.40 Mbps, Max 0.60 Mbps
- Encoding Time: 00:00:00
11/24/2010 11:04:56 PM : Encoding Failed
Error compiling movie.
Unknown error.
Hope someone will give me a solution for this frustrating situation. Thank you.

Are Adobe applications all updated? Try help>updates to make sure.
If not, you might post some info on your system to help troubleshoot.
Dennis

Media Encoder Problem

I am using Flash CS 4, If I attempt to file>import>import video, the import video window/dialog box opens, if I browse and select a AVI.file I receive a dialog box telling me it is in the wrong format and to use the Launch Adobe Media Encoder button to convert to proper format. This is where problem starts.
An Adobe Media Encoder Debug Event dialog box opens, it states that "Adobe Media Encoder has encountered an error", ..\..\Scr\Init.cpp-42
the only option is to select a continue button, then an Adobe Media Encoder dialog box opens stating that "adobe media encoder has encountered a problem and must close. It wants to report the issue to Microsoft, but that doesn't help me start or repair my problem. I have created a 3 page PDF of screen images which shows the sequence of dialog boxes and messages, I have tried to locate error data files in application data files, I can find the folder but it does not contain any error txt files.
Can any one Help me with this issue, any way I attempt to open Media Encoder the results are the same.

I've been very fortunate to have a lot of hi-def video work the last three months and the Media Encoder is literally making me think that Premiere CS4 is really more of a hobby program. I spend a third of my time watching the encoder stop, viewing encoded files that don't work. I updated to 4.0.2 and it is worse. I think Adobe really needs to address this problem. Premiere is a great tool and its ability to import Sony Hi-def XDCAM footage is really a nice thing, very helpful, but what good is it when you spend so many hours watching your finished video get crashed in the encoder? I have tried a lot of things and at this point one pass on the FLVs for client reviews seems to be the best I can do. I have a great computer with a quad CPU and lots of ram but I really think Adobe is not addressing those of us that want to use the tool to make a living that are finding it a really bad encoder and would love to hear any ideas on what I might be able to do.
BTW--typical project is 6-7 min. long with about 100-125 clips. I had a lot of problems also with Premiere CS4 crashing and not allowing me to open files but I used embeded sequences to stop the crashing. If I didn't spend so much time finding workarounds on CS4 I could really make a good living. BTW--the Sony EX1 is a really great HD camera.
Leo

Adobe Flash Media Encoder CS 4

I am using Flash CS 4, If I attempt to file>import>import video, the import video window/dialog box opens, if I browse and select a AVI.file I receive a dialog box telling me it is in the wrong format and to use the Launch Adobe Media Encoder button to convert to proper format. This is where problem starts.
An Adobe Media Encoder Debug Event dialog box opens, it states that "Adobe Media Encoder has encountered an error", ..\..\Scr\Init.cpp-42
the only option is to select a continue button, then an Adobe Media Encoder dialog box opens stating that "adobe media encoder has encountered a problem and must close. It wants to report the issue to Microsoft, but that doesn't help me start or repair my problem. I have created a 3 page PDF of screen images which shows the sequence of dialog boxes and messages, I have tried to locate error data files in application data files, I can find the folder but it does not contain any error txt files.
Can any one Help me with this issue, any way I attempt to open Media Encoder the results are the same.

Having similar issue:
(Mac OS X 10.6.4; Adobe CS4)
I run Adobe Updater and the only update it shows is for Adobe Media Encoder CS 4.2.0
I download and install, it all seems fine. Launching AME and choosing About... shows that I have version 4.2.0.006 installed.
But if I run Adobe Updater again it still shows the same update AME CS 4.2.0 is available.
How do I fix this?

Adobe Media Encoder CS5 not encoding

I'm following lessons from Flash Professional CS5 Classroom in a Book. Chapter 8 is where I met Adobe Media Encoder CS5, but couldn't go any further with the lesson because as soon as I drag the penguin.mov to AME I get the message
"Adobe Media Encoder Debug Event.
Adobe Media Event has encountered an error
[..\..\Src\QTTrack.cpp-395"
I then click "Continue" and I get the Windows window saying "Windows is checking problem..." I click close to close the Windows window and it also closes AME.
I open AME again and I drag my own Windows Media Files to see if it will work. AME works for awhile and then stops with the exclamation mark inside the yellow triangle under "Status" I click "Status" and I get this log messages:
- Source File: C:\Users\Rubens\Videos\Isnt she lovely.wmv
- Output File: C:\Users\Rubens\Videos\Isnt she lovely1.f4v
- Preset Used: F4V - Web Medium (Flash 9.0.r115 and Higher)
- Video: 360x264, Same as source fps, Progressive
- Audio: AAC, 96 kbps, 44.1 kHz, Stereo
- Bitrate: VBR, 1 Pass, Target 0.40 Mbps, Max 0.60 Mbps
- Encoding Time: 00:00:00
11/24/2010 11:04:56 PM : Encoding Failed
Error compiling movie.
Unknown error.
Pramod: 1. Please log into your Adobe account.
Pramod: 2. Once you log into your account, you will see tabs ' Purchases, Support, Community and Account Information.
Pramod: 3. Click 'Customer Support Portal' under support tab.
Pramod: 4. Once you click on 'Customer Support Portal', you will get the option 'Get Support'.
Pramod: 5. Under 'Get Support' tab you will get the tabs 'Technical Support, orders & Returns and Serial Number'.
Pramod: 6. Click on Technical Support and Choose issue type other.
Pramod: 7. Choose product as Additional Products.
Pramod: 8. Click on 'Continue'.
Pramod: 9. The last page is 'Create a support case
You will be receiving an email regarding the webcase, once our product experts look in to your issue.
rubens: OK, I copied your instructions and will follow it
Pramod: Once you get the email mail, you can check in support port (in Adobe account) for details.
Pramod: Is there anything else I can help you with?
Can anyone help me with some clues of what I'm possibly doing wrong?
Thank you

I have the same problem since I update my mac book pro Mac Lion 10.7.3
Adobe Media Encoder CS5.5 doesn't have a preview

Media Encoder Debug event - encountered an error

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