Media Encoder Update Not Helping

I just installed the latest media encoder update to see if it would resolve the Quicktime Animation codec problem, but it did not. When encoding a still image sequence to this format with all quality options set to high, it drops half of the frames, and the result is pretty crappy. I have verifed with another program that the codec is working properly, so it is obviously a fault of adobe media encoder or Premiere Pro CS4.
rgds

Im having the same problem. Any hints on whats the next best codec to use? I need to render out a full res lossless file so i can encode it in squeeze. pro res looks ok but it falls apart in the encoder.

Similar Messages

Media Encoder will not update

When in PPro CS5, I go to export media and I get a popup that says there is a Media Encoder update available for this version of PPro. It says to check in Updates or to download the update. When I check the updates, it says my software is up to date. I downloaded the update and applied it, but it says I am up to date. All this and I still get the popup when trying to use the Media Encoder. Anybody know how to make the popup stop?

Here's a Technical Support KB (knowledgebase) article about this, which gives a solution:
http://kb2.adobe.com/cps/868/cpsid_86850.html

Adobe Media Encoder update is available for this version

When I exporting a sequence in Adobe Premiere Pro CS5, there comes a screen appears and indicates that "Adobe Media Encoder update is available for this version."
I go to the page "www.adobe.com / go / updates and downloads" Adobe Media Encoder CS 5.5.1 for windows 64-bit "
Subsequently I start the download file and get a message "Some updates were not installed"
How do I fix my problem and get the latest update installed, or get Adobe Premiere Pro CS5 for not knowing modest and the available update for "Adobe Media Encoder"

I selected run as administrator, no effect.
I am using version 5.0.3, on win7 when i select help and update the adobe application manager reads "your aplications are all up-to-date", i would assume this is the current version.
No matter what i try to export from any project regardless of codec or output i receave this message
"an adobe media encoder update is availiable for this version of premierepro. to download the latest update, pleas run the adobe updater form the help menue orvosot http://adobe.com/go/updates."
I went to the help menue and selected help and i still get the adobe application manager "your aplications are all up-to-date"
thanks for the help

Export causes "Media Encoder update is available", though already updated

Summary: Export from within Premiere Pro CS5 ver 5.0.2 produces the dialog "Media Encoder update is available", even though the updater has already been run without error and reports "no updates available". Media Encoder version is 5.0.1. The export itself runs OK after dismissing the dialog.
Details: I updated Premiere Pro CS5 Production Premium from 5.0.1 to 5.0.2, using Adobe Updater. Running updater again (from either Premiere Pro or Media Encoder) produces a dialog:
Adobe Applications Manager: "Your applications are all up-to-date."
However each time I try to export a video (AVCHD 1080i/30 from Canon HF100), Premiere Pro gives this dialog:
Dialog: Adobe Premiere Pro
"An Adobe Media Encoder update is available for this version of Pemiere Pro. To download the latest update, please run the Adobe Updater from the Help menu or visit http://www.adobe.com/go/updates"
Media Encoder help/about says: Version 5.0.1.0 (64-bit)
Adobe Production Premium CS5, updated to 5.0.2
Windows Home Premium 64 bit
Motherboard: EVGA P55 FTW
CPU: quad-core Intel i7-860 @ 3.8Ghz, hyperthreading on, RAM: 8GB DDR3
CPU cooler: Noctua NH-D14
System disk: 300GB Velociraptor, 10k rpm SATA
Data disk: 2 x 1.5TB Barracuda, 7200 rpm SATA, RAID 0
Video: EVGA nVidia GeForce GTX-275 896MB, driver: 8.17.12.5721
Network: AT&T 6 megabit DSL (6 megabit down 512 kilobit up).
Media player: WMP 12.0.7600.16415, VLC 1.0.5
Browser: Chrome 6.0.472.55, IE 8.0.7600.16385, FireFox 3.6.8.

Thank you for your patience and feedback as well as installation info.
We are still looking into this issue, but we do have a solution for you.
To solve this issue, you can put a shortcut of AME application in PPro folder and then PPro can find AME and launch it without errors reported in this thread. Follow these steps:
1.       Using Explorer, go to the folder
C:\Program Files\Adobe\Adobe Media Encoder CS5\
2.       In that folder, you should find the AME application called
“Adobe Media Encoder” or “Adobe Media Encoder.exe”
3.       Right click on that file and select “Create Shortcut”.
A shortcut of that file will be placed in the same folder.
The shortcut file will be called “Shortcut to Adobe Media Encoder.exe”
4.       Copy the shortcut to your PPro folder.
Most users who have this issue have installed PPro to a different folder rather than the default installation location. Example: copy the above shortcut you created to E:\Program Files\Adobe\Adobe Premiere Pro CS5\
5.       Rename the shortcut from “Shortcut to Adobe Media Encoder.exe” to “Adobe Media Encoder”. If you have elected to show the file extension, it may have .lnk at the end of the file which should remain.
6.       If PPro is open, close it and re-launch it. You should now be able to launch AME from within PPro without an update reminder or other errors.
That should do it.
Please do let us know if this solution does or does not work for you.

Premiere Pro error saying Media Encoder is not installed (it is)

I'm trying to export a sequence from Premiere Pro CC 2014 to Media Encoder CC. After changing all the export settings to what I want in Premiere, I go to select the Queue button and receive the message "Adobe Media Encoder is not installed. Please download and install it to use this feature. Go to https://creative.adobe.com/apps". I have Media Encoder open right now. Any idea why they aren't communicating? I'm using a Macbook Pro btw.

You need AME 8.0.1 to match that version of Premiere. The most up to date for both is 8.2.0. Try clicking on help-updates in each program rather that using CC updater.

Media Encoder saying "The Adobe Product that installed Media Encoder has not activated"

I'm using Captivate 6 and one of the applications installed alongside this is Adobe Media Encoder. I've recently moved to a new Laptop. I de-activated Cap6 on the old one and sucessfully reactivated it on the new one. However, when I try to run Media Encoder on the new laptop I get a dialog box stating that "The Adobe Product that installed Media Encoder has not been activated". Does anyone know how I can resolve this?
Mike

nominder,
Start by making sure your products are updated to the latest versions. Launch Premiere Pro and choose Help>Updates. Do all the updates (if any) and restart the computer.
As far as AME is concerned, you were one click shy of your desired goal - hitting the start button on AME. AME works in the background so you can keep working in another Adobe application. So the workflow is thus.
within Premiere Pro - file>export media
choose correct settings for your output type and click ok
AME launches and ques up the render - click start...
Hope this helps,
Dennis

Media Encoder CC not using GPU acceleration for After Effects CC raytrace comp

I created a simple scene in After Effects that's using the raytracer engine... I also have GPU enabled in the raytracer settings for After Effects.
When I render the scene in After Effects using the built-in Render Queue, it only takes 10 minutes to render the scene.
But when I export the scene to Adobe Media Encoder, it indicates it will take 13 hours to render the same scene.
So clearly After Effects is using GPU accelleration but for some reason Media Encoder is not.
I should also point out that my GeForce GTX 660 Ti card isn't officially supported and I had to manually add it into the list of supported cards in:
C:\Program Files\Adobe\Adobe After Effects CC\Support Files\raytracer_supported_cards.txt
C:\Program Files\Adobe\Adobe Media Encoder CC\cuda_supported_cards.txt
While it's not officially supported, it's weird that After Effects has no problem with it yet Adobe Media Encoder does...
I also updated After Effects to 12.1 and AME to 7.1 as well as set AME settings to use CUDA but it didn't make a difference.
Any ideas?

That is normal behavior.
The "headless" version of After Effects that is called to render frames for Adobe Media Encoder (or for Premiere Pro) using Dynamic Link does not use the GPU for acceleration of the ray-traced 3D renderer.
If you are rendering heavy compositions that require GPU processing and/or the Render Multiple Frames Simultaneously multiprocessing, then the recommended workflow is to render and export a losslessly encoded master file from After Effects and have Adobe Media Encoder pick that up from a watch folder to encode into your various delivery formats.

Adobe Media Encoder Could not write XMP data in output file.

Hi there i have searched for this on the forums,
if there is a Thread on it please Link:)
This is my Encoding Log from Adobe Media ancoder,
(se Below).
im doing a projekt from Mts Files, in Premiere pro
i have Checked the box that no Xmp Data needs to be added, to the left from the Queue button in the export window.
Should i Delete all the Xmp in Bridge or somthing like that to Resolve this?
Regards
Jonas Dwight
Encoding Log:
- Source File: /Users/Blasuk/Library/Caches/TemporaryItems/Mogel_oe_2014_nyeste.prproj
- Output File: /Users/Blasuk/Desktop/Video_Projekts/Fremkaldte/Moegeloe2014-hq.mp4
- Preset Used: Custom
- Video: 1920x1080 (1,0), 25 fps, Upper, 01:18:52:10
- Audio: AAC, 320 kbps, 48 kHz, 5.1
- Bitrate: VBR, 2 pass, Target 15.00 Mbps, Max 41.30 Mbps
- Encoding Time: 11:05:14
01/05/2015 07:35:01 PM : File Encoded with warning
File importer detected an inconsistency in the file structure of Moegeloe2014-hq.mp4. Reading and writing this file's metadata (XMP) has been disabled.
Adobe Media Encoder
Could not write XMP data in output file.

Any help please?! Thank you!

CS4 media encoder will not load

I started having this problem on Saturday.
To begin with media encoder was not encoding properly, certain transitions were freezing in the final output.
Then it ceased to load altogether. I have rebooted, re-installed, gone back to a previous restore point (this crashed everything) and spent the best part of yesterday and today fixing it to the point where I am back to square one, despite a complete re-install.
When I load up media encoder either from premiere or standalone, it gets to the end of the splash screen and then comes up with this message "Adobe Media Encoder CS4 has encountered a problem and needs to close. We are sorry for the inconvenience."
I am at my wits end as I need to be able to encode my current project desperately.
S'funny because I tried installing it on my laptop, which has a lot less memory and a slower processor than this machine, and it worked. Only trouble is that machine has not the power to run premiere so I am still stuck
I am attaching the log file it wants to send each time it crashes incase that means anything.

Your text file is still queued, so I can't see it, but even then it would be doubtful it would be any help to solve your problem. The not loading message is most likely caused by another process running in the background, an incompatible codec in your material and/or project or a driver issue. You need to be far more specific with lots of extra details if you want our help. Look in the WIKI under troubleshooting and try all the suggested steps. If that does not help, answer the 16 questions at the bottom to start with.

Media encoder will not encode my project files

My CS4 Adobe Media Encoder will not start encodeing it goes any where from 0:04- 0:17 elapsed time then stopes and does nothing. I have also tried to update it t the latest version but the update wont install, I download it fine and it loads to where the green bars almost hit the end then they flash to 0% and work there wayback up faster and this is repeated continuously till I stop it. I am running a trial version of Adobe CS4 Master collection.

>I am running a trial version of Adobe
The trial version has file type (codec) limitations... and will only run for 30 days

CS6: Premiere exports MXF Op1a (mpeg based) but Media Encoder does not.

As a company we use several local machines with a full installation of CS6.
Premiere Pro exports in our broadcast format (MXF Op1a - mpeg based - Long GOP - 50Mb - Top Field First - etc...) still Media Encoder does not.
They we both installed in the same procedure, full installation of CS6. MXF presets are present on both directories (Premiere and Media Encoder).
ME simply doesn't recognize "any know exporters" even if I force a preset, when it comes to MXF.
We have to import every single video into Premiere to export as MXF. It's difficult to create an effective workflow this way.
Any thoughts on why is this happening?
NOTE:
- Updated twice all machines - first to 6.0.3, now to 6.0.5 = no result
- Copied presets from a working trial installation = no result
- Microsoft based OS core i7 with 12Gb RAM, 3Tb HD and Nvidia Quadro 4000
Regards, RicardoM

I've read a lot of suggestions towards similar issues. None worked.
- installed codec packs incluiding different mpeg variations = no result
- copied /common preset files from premiere to AME = no result
- copied and replaced the full directory of AME from another working AME (with MXF exporter) = no result
- re-installed CS6 = no result
- updated CS6 twice = no result
- added MXF Preset zip file available in the official Adobe support (although it refers to mac presets) = no matter... no result
I really don't know what else to do.
It's difficult to accept suggestions like "format c and start over" cause of the impact on the production room, so I really need more options other than the extreme ones...
Any ideia Jim Simon?
Thanks in advance!
BTW: Must add that in all processes above, MXF exporting was allways possible in Premiere, just not in AME.

Azure Media Encoder could not load the preset Preset.xml

Hi, have a question about Processing Job on azure, when i processing video on localhost the porcessing is working fine,but when i create windows services and install on server it show's up this error
Error Code:ErrorProcessingTask , Error Message:Azure Media Encoder could not load the preset Preset.xml on source
282f62b9-ef50-4ef8-a8d7-f86ebd2819ff.wmv:File type isn't supported.
Can someone help me to find solution for this error.
i appriciate your's help.

Media Services defines a set of encoding presets you can use when creating encoding jobs.
You can either use one of the task preset strings defined
here.
Here are examples that show you how to use the preset strings.
Or, you can create your own XML-based presets (using UTF-8 or UTF-16 encoding) that are based on pre-defined presets. You
can find topics that contain XML-based presets under
this node. Or, you can get the XML preset files from
here.
Once you are ready to load the custom preset, you can use the following .NET SDK code.
static public IAsset EncodeToAdaptiveBitrateMP4Set(IAsset inputAsset)
var encodingPreset = "H264 Adaptive Bitrate MP4 Set 720p";
IJob job = _context.Jobs.Create(String.Format("Encoding WMV {0} to {1}",
inputAsset.Name,
encodingPreset));
var mediaProcessors =
_context.MediaProcessors.Where(p => p.Name.Contains("Media Encoder")).ToList();
var latestMediaProcessor =
mediaProcessors.OrderBy(mp => new Version(mp.Version)).LastOrDefault();
string configuration = File.ReadAllText("H264 Adaptive Bitrate MP4 Set 720p.xml");
ITask encodeTask = job.Tasks.AddNew("Encoding", latestMediaProcessor, configuration, TaskOptions.None);
encodeTask.InputAssets.Add(inputAsset);
encodeTask.OutputAssets.AddNew(String.Format("{0} as {1}", inputAsset.Name, encodingPreset), AssetCreationOptions.None);
job.StateChanged += new EventHandler<JobStateChangedEventArgs>(JobStateChanged);
job.Submit();
job.GetExecutionProgressTask(CancellationToken.None).Wait();
return job.OutputMediaAssets[0];
Please let us know if using one of the preset strings or the custom preset XMLs is not working for you.
thank you,
Julia
This posting is provided "AS IS" with no warranties, and confers no rights.

The Adobe product that installed Media Encoder has not activated

My Adobe Media Encoder CS4 was working perfectly.
I even exported a video one morning and that same afternoon it refused and gave me the following message:
"Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated.
Please launch and activate that Adobe product before continuing to use Media Encoder"
I reinstalled a couple of times, but nothing changed.
I uninstalled and installed CS5, it launched once then gave me the same message all over again.
I even tried to install it on another computer and it's giving me the same result.
I have been working on this video more a month, and I can't even export it.
Can anyone help ? I have a deadline to meet
Thanks a lot

Hi, I've just been having the same problem but on my mac!
I have been trying to use XDCAM EX converted Mov files on my new MacBookPro with CS6. I have just completed the installation of ProRes Quictime codecs, but when I went back to try to re-open my Adobe Media Encoder, (that I was using without problem around an hour ago), I now get the same message that The-Jade was getting
"Thank you for using Adobe Media Encoder CS4. The Adobe product that installed Media Encoder has not activated.
Please launch and activate that Adobe product before continuing to use Media Encoder"
Any ideas?
Thanks,
JAK

Why is Media Encoder app not listed in the apps for download in CC?

Media Encoder application does not appear in the list of apps I can download from Creative Cloud.
It appears as separate application in the Adobe products, so NOT part of Premiere Pro or similar.
How can I get to download the Media Encoder app?

Hi Chris,
Please refer the thread: Re: Media Encoder CC not listed in the list of app in CC.
Regards,
Romit Sinha

Media Encoder CS6 not working with Premiere

Hi
I have been merrily editing a lager job in Adobe Premiere CS6 and then queuing the time lines to export in media encoder CS6 done the entire job everything rendered fine then Bam all of a sudden when I try and render I get all the audio a couple of frames of video then just black!!
I have tried different codecs same result, I have tried different timelines same result, When I export directly out of Premiere without going through Media encoder all works fine, when I try encoding a file directly in media encoder works ok, It just seems to be the link between Premiere and Media encoder that not working as it should
Anyone got any ideas?
Hi Folks
Has no one had an issue exporting to Media encoder from Adobe Premiere CS6?

Any chance this gets fixed soon? I'm shooting with an AF-100, and at this point I'm still using Final Cut to transcode my footage so I can have audio. I've also noticed the video jumps around even when it does have audio. Prelude has been extremely problematic for me, and it doesn't have a way to bring in clips that returned errors upon importing, I have to write down the clip numbers and bring them in individually. I've also tried just dropping the file structure from the card straight to the hard drive. It's a huge problem, and is keeping me from making the switch fully from FCP 7.

Media Encoder Update Not Helping

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