Memory Leak in Adobe Premiere CC on Windows

I installed Premiere CC on Windows 7 ( Intel Core i7-3770K [email protected] GHz, 16GB RAM). Software has a serious memory leak. After less than hour working on a very simple project (no rendering, no effects) memory usage  reached 15 GB, at which point Premiere stopped responding. After closing and reopening software memory usage again started to increase. I was testing it by just scrubbing over timeline, no editing, memory usage still slowly crept-up. I called Adobe technical support, they tried to tell me, that this is normal. Right! It is normal to be forced to close and reopen application every hour? I do not think so. I have Premiere CC also installed on my MAC Book Pro, checked memory usage on much bigger project, it was steady, not creeping up, using beween 1 and 2 GB.  I checked forums for this problem, there are several posts, but have not found any response from Adobe regarding this.
Update:
Tonight I continued working on same small project, within 2 hours I had to shut down Premiere 3 times. I also limited in setting memory Premier can use, that did not make any difference, usage by Premiere went to maximum - total 16 GB with about 2 GB taken by system and other stuff running. I am monitoring memory usage on resource monitor. Used Physical memory went 100 %, Commit Charge about 60%. This so far happened three times  in a row.
Adobe, can you hear me?
Milan
Message was edited by: milan-to
Message was edited by: milan-to

Adobe, can you hear me?
Not guaranteed when posting here.  Try below instead.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
Having said that, this is not a problem I see on any of the four Windows machines I work on.  And it's not a problem commonly reported here.  So my inclination is to suggest that something may be funky with your install.

Similar Messages

  • Editing iMovie files with Adobe Premiere Elements for Windows

    Hi,
    My 12 year old asked for Final Cut Pro for Christmas to edit movies he takes on his iPod touch and iPad. However, he has a Windows-based desktop. As I understand it, Final Cut Pro is not a Windows-based program. I thought we could get him Adobe Premiere Elements for Windows, but will he be able to manipulate his iMovie files easily? I have no idea what format the iMovie files are. Will he be able to download them to his Windows desktop, edit his movie, and then upload back to his Apple devices? Thanks!

    clue
    Bottom line: Making distinction between video editor project files and formats of exports.
    Details...
    The iPod touch and iPad typically offer video files H.264.mov or H.264.mp4 formats. This is not a Mac versus Windows matter because we are talking exports (.mov and .mp4) not project files from a video editing project.
    He should be able to take his iPod or iPad device videos and edit them in Premiere Elements. And, then he should be able to return them to his device(s).
    But, many of these devices record video with a variable frame rate (depending on the lighting conditions to a great extent). Premiere Elements (any version) can have problems with such video to the extend (a) out of sync audio (b) cannot import file at all. I have a iPod Touch 4th Generation and have no Premiere Elements importing/editing/exporting problems with my 1280 x 720 @ 30 progressive frames per second (H.264.mov) video from that iPod.
    Below is an excerpt of Premiere Elements 13 exports that might be of interest...
    Android Phones and Tablets (NEW)
    There are 7 presets in this new Android Phones and Tablets category. Each has Advanced Button and Share Work Area Bar Only opportunities. The names of the 7 Android Phones and Tablets presets are
    MP4 - 1080p 25
    MP4 - 1080p 29.97
    Android Tablet - 1280 x 800 25
    Android Tablet - 1280 x 800 29.97
    MP4 - 720p 23.976
    MP4 - 720p 25
    MP4 - 720p 29.97
    Apple iPod, iPad, iPhone
    In going from 12 to 13, there are now 8 presets instead of 16 for the Apple iPod, iPad, iPhone  category. Each preset has Advanced Button and Share Work Area Only opportunities. The names of the 5 presets are
    Apple TV, iPad, iPhone4 - 720p25
    Apple TV, iPad, iPhone4 - 720p29.97
    Apple TV, iPad, iPhone4 - 1080p25
    Apple TV, iPad, iPhone4 - 1080p29.97
    Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 23.976 NEW
    Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 25 NEW
    Apple iPad 2,3,4, Mini; iPhone 4S, 5, 5S; Apple TV 3 - 1080p 29.97 NEW
    Removed preset names are
    Apple iPhone, Apple iPod Widescreen Low Quality
    Apple iPhone, Apple iPod Widescreen Medium Quality
    Apple iPhone, Apple iPod Widescreen High Quality
    Apple iPhone, Apple iPod Standard Low Quality
    Apple iPhone, Apple iPod Standard Medium Quality
    Apple iPhone, Apple iPod Standard High Quality
    Apple iPad Widescreen Low Quality
    Apple iPad Widescreen Medium Quality
    Apple iPad Widescreen High Quality
    Apple iPad Standard Low Quality
    Apple iPad Standard Medium Quality
    Apple iPad Standard High Quality
    The ideal way would be to look at the tryout of Premiere Elements 13 before purchase. If not possible, then, if purchased from Adobe direct, there
    should be an opportunity for money back within 30 days of purchased. If purchased from an authorized reseller, then the refund/return would be according to the policy of the retailer.
    Please let us know if you are OK with the above information. If you need more information, please do not hesitate to ask. If clarification on anything that I have written is needed, please let me know.
    Thank you.
    ATR

  • Every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

    every time I try to upload MOV files from my iphone 5s onto my adobe premiere elements on windows 8 i get 'the importer reported a generic error'

    jade harding
    What version of Premiere Elements are you using on Windows 8.1 64 bit? For now I will assume Premiere Elements 12 in a NTSC set up.
    Your iPhone 5s video is expected to be 1080p @ 30 progressive frames per second? Do you confirm that? Because of the source of your video, it is highly likely that you are dealing with a variable frame rate.
    Please give the following a try to see if you then have an "importable" product to take into Premiere Elements presumed 12/12.1.
    Download and install the free HandBrake program.
    http://handbrake.fr/
    Import your video file into the program.
    Make sure you browse to and set Destination (suggested Desktop location)
    Go to the Video Tab and set
    Video codec = H.264 (x264)
    Frame Rate = 29.97
    put a dot next to Constant for the Frame Rate
    Click on the Start at the top left of the workspace
    Wait for the "Queue Finished" to appear in the progress bar at the bottom left of the workspace.
    Then see if this H.264.mp4 (1920 x 1080 @ 29.97 progressive frames per second file can be imported into Premiere Elements 12 project with a manually set project preset of NTSC/DSLR/1080p/DLSR 1080p30@ 29.97.
    Details for setting manual project preset can be found in
    ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
    The details that I have posted in this reply are customized for Premiere Elements and should work fine for you.
    We will be watching for your results.
    ATR

  • What's the best DIVX file conversion solutions for Adobe Premiere Pro CS4, Windows XP OS.

    I am on a PC with CS4 Adobe Premiere Pro using XP OS.
    I have VIO POV 1 (helmet cam) footage that I need to edit within my CS4 project.  The Footage is DIVX MPEG4 AVI and Premiere doesn't recognize the video.  I need to figure out the best conversion to maintain the highest quality format that Premiere will recognize.
    What is your best recommendation on how to convert (and what format to convert to to maintain the best quality) and can you recommend a good converter program?  Free perhaps if I don't have to buy one.
    I have spent days looking for a solution and reviewing posts but to no avail.  I have tried MPEG Streamclip, Virtual Dub, Digital Media Converter, Prism and many selected others.
    -MPEG Streamclip doesn't seem to recognize the DIVX files (even after the 3IVX codec installed)
    -Digital Media Converter (free watermarked version) seems to work to produce the DV AVI files (type II) but the quality is pretty low so not really wanting to pay $50 to use the low quality conversion -does the converter program have much to do with the quality of the output?  It also produces a MPEG2 that seems a little better quality than the DV AVI file it produces.
    -Prism does convert to a high quality AVI file that does output a really high quality file that plays in Media Player (latest version) but not in Premiere Pro CS4. Prism also converts to a WMV (windows media vid) that I can use on PP but is not quite the quality of the above noted AVI.  This may be my best option???? Or is it a bad idea to use a compressed codec as wmv to edit and eventually output for the complete PP movie?
    http://www.nchsoftware.com/prism/index.html
    Any insight is very much appreciated. I must get on with my editing project!!! Thanks,
    Aaron.

    Jeff, thanks so much, but I'm still not quite there!  Agreed, codec packs can be dangerous but apparently the DIVX one is OK!
    So I downloaded the DIVX pack, and the VirtualDub did work and converted via VirtualDub to AVI,... then tried in PremierePro.  Again no luck viewing... sound OK but the video freezes on the first frame or two.  I can view those outputs in MediaPlayer or DIVX player though. So I tried rerunning the UT codec installer and the logarith but still can't view the outputs from VirtualDub in PP.
    I tried (in VirtualDub) converting the previously converted AVI file I did in Prism converter and again, can see the output in PP (still minor artifacts here and there though).
    ?Maybe I should just be happy with a the DIVX converted to a .wmv file but I think I will be sacrificing quality on already pretty grainy footage that I'm inserting into a largely HD film project so kinda shotty?
    Any more suggestions? The help is greatly appreciated!
    Aaron.

  • Exporting prores files from adobe premiere on a windows 7 PC

    Does anyone know if Media encoder can be set up to encode to Prores files.
    If not how can I save edited prores files on my Adobe premiere timeline to a prores file for distribution.

    AFAIK, You can only export to Proress if you are on a Mac.
    On Windows you have to export to a lossless format and then use a converter.

  • Problème adobe premiere elements 12 - windows 8.1

    Hello,
    I already say that the pc that I have was installed by an electronics;
    Intel core i5
    Mother board B85M-G I'm in windows 8.1
    There is a recent one month.
    Problem with adobe: I entered photoshop and adobe premiere elements 12 at the same time,
    Photoshop works I have 2 projects in the first adobe elements all work, I view a project
    OK the evening the next day as possible to get into the software, adobe tries to open a window and immediately opens "a problem caused the program has stopped working correctly, windows will close the program.
    I uninstalled adobe and returned again without positive result.

    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Im trying to install Adobe Premiere Elements on Window 8.  The Windows Installer is not working.. some window pops up with an error message and it does not install

    I get the following window pop up after trying to install Adobe Premiere Elements.  After it prompts me to select the language i get this:

    I think I figued it out... But why installations instructions didn't come up when I inserted the disk was very annoying. And because they didn't, Adobe should post th installations instructions somewhere on their support site. Not here now, which is also annoying. 

  • Adobe Premiere Elements 9-Windows 7

    I have installed Adobe Premiere Elements 9  my new Windows 7-laptop, When I start a new project, the project settings window appears but this window is "frozen" and I can´t don anything in this window or conntinue. What can be the matter?

    There are two "zoom" for the Timeline display, and the first - horizontal - can be done via the Horizontal Zoom slider, or with the + & - keys. Also, to collapse the horizontal zoom to show the full Timeline, one can press the \ (Backslash) key. The latter is very useful when one needs to adjust the WAB (Work Area Bar), if set, to encompass the entire length of the whole Timeline.
    Then, there is vertical zoom, which is accomplished by hovering the cursor over the top of a Track in the Track's Header, until the cursor turns into a "sandwich w/ two arrowheads (two parallel lines with up/down arrowheads), and then click+dragging. Finding the active point in the Track Header can be a bit of a "pixel-search," but once one finds that, it will be easier the next time, and then the next.
    Good luck, and hope that these help you zoom the Tracks, and the Timeline.
    Hunt

  • 5.0.2 still MEMORY LEAKS with Java on multiple tabs/windows

    same problem with last update.
    Memory Leaks (upto 2.5 GB) when Java applets load
    in multiple windows/tab.
    Someone also have this problem?
    My other post prior of last update:
    http://discussions.apple.com/message.jspa?messageID=12204453#12204453
    Message was edited by: fascox

    If you want to report this issue to Apple's engineering, send a bug report or an enhancement request via its Bug Reporter system. To do this, join the Mac Developer Program—it's free and available for all Mac users and gets you a look at some development software. Since you already have an Apple username/ID, use that. Once a member, go to Apple BugReporter and file your bug report or enhancement request. The nice thing with this procedure is that you get a response and a follow-up number; thus, starting a dialog with engineering.

  • Transfering DV format files from Apple to Adobe Premiere pro for windows XP

    I have been asked to move files from my iMac computer to Adobie Premiere pro.
    Is there a simple way to do this? Can I import the raw format (DV) directly into Premiere Pro? Help

    Thanks for the input, ... I prefer to stay in the Mac world thiough.
    sure, we all do (who wants to join a Boot Camp?)..
    don't hesitate to make use of the forum's marker features...!

  • Help!! Adobe Premiere Pro CC Windows 7

    Whenever I try to  import videos, the program crashes with a "Adobe Premiere Pro CS4 has stopped working" message.

    More information needed for someone to help... please click below and provide the requested information
    -PPro Information FAQ http://forums.adobe.com/message/4200840
    Exactly what are you trying to import?
    Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
    Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

  • "Not enough memory" to install Adobe Premiere Elements 12

    I've just switched to a new internal harddrive so I'm not sure if there's something more I need to do in order to be able to install the program above, but when I try to download it from Annat material för nedladdning - the 64bit version for Windows (8.1) - and when I open the installing file, it says there's not enough memory/space on my harddrive, when there obviously is. I feel like this has happened before, but this time I don't know how to solve it.
    I don't know, it might be too much of a general question for this forum but hopefully someone can help me out...

    Jollestudio
    As a point of reference, how much free hard drive space is at the location to where the installation files are pointed?
    When you start the download, if you are saving the installation files to the Desktop, then try saving them to My Documents instead. See if that works for you.
    Also, consider using the following web site as the source of your Premiere Elements 12 installation files
    Adobe Photoshop Elements 12 Direct Download Links, Premiere too | ProDesignTools
    Just make sure that you carefully carry out the web pages "Note: Very Important Instructions" so that you do not get an Access Denied message.
    You can insert your purchased Premiere Elements 12 serial number into these files during installation to make them your own.
    Please let us know if any of the above works for you. Any questions or need clarification, please do not hesitate to ask.
    Thank you.
    ATR

  • Anyone using Adobe Premiere Pro on Windows Server 2012?

    No, and not through RDP/Terminal Services. I mean directly on a big honking server with Windows Server 2012 R2 OS. I have a box here and I'm trying to figure out if I could install Windows Server 2012 and use Premiere Pro at the same time or am I compelled to use Windows 8.1
    Your help is greatly appreciated!    

    Hi Skadaba,
    I have also been trying to install PP CC on Windows Server 2012 R2. I chose this because I am attempting to connect to a SAN with SMB over RDMA over Infiniband, and only 2012 supports the protocols I require to do this. Regardless, the problems I am having with Server 2012 R2 is that Server 2012 no longer supports direct installation of Windows Media Player, which has core files required for use by Premiere. Instead, Microsoft will try to have you install IIS Media Services which doesn't help in this situation.
    I did find a solution to this that appears to be working. If you go to Server Manager and install the Desktop Experience Feature this should install the WMP core required in Premiere (Manage -> Add roles and features  -> Add Feature -> User Interfacce and Infrastructure -> Desktop Experience).
    So as John Smith said, it isn't officially supported by Adobe, but it does seem to work once you go through those first first annoying steps.

  • Memory Leak in Adobe Reader 9?

    Hello,
    I have a C# application with a WebBrowser component in a Form and it opens a certain number of new browser pages with a link to a PDF file.
    When I close the main program (Not the individual  forms with the browser links for PDFs), I get an Application Error : The instruction "" referenced memory at "". The memory could not be read.
    I was using Adobe Reader 9.1.2 but then I uninstalled it and installed Reader 8.1 and I am not getting this error anymore when closing the program. Is there a known issue with memory management in Reader 9? It seems like as I close each form, the Reader still stays in memory and does not release its resources.
    Thanks,
    Igor

    Reader generally stays in memory to be able to work faster the next time it is needed. That was true in version 8 as well. There is something else going on. Please continue this conversataion in the SDK forum.

  • Adobe Premiere Elements 13 ( Windows 7)

    I purchased the above on line order no AD006474250AU on the 26th April
    I have meticulously followed instructions provided by [email protected]
    but without success.
    I can confirm the download is complete but it requires me to sign in.
    When attempting to do that it tells me there must be an internet connection
    which there is but it still will not open.The Retry option does not work.
    Frankly I am sick of the system which does not deliver and gives no
    helpline I can call. The number provided from earlier instructions,
    0800291932 is not a working service..
    When I have attempted to send an email to the Storemanager this rejected as
    well.
    All in all not a good customer service image at all which should cause some
    concern.
    I wonder whether I can expect a reply to this email?
    It would be great to talk on the telephone and I can be contacted on
    Australia613 9889 1519 or mobile 61 0419 018 901.
    As you will see I am on email which tells me the internet is connected.
    Hopefully I will hear from someone who is able to help.
    Regards,
    No0el Halford

    That is just it.
    They are hopeless with customer service.
    I received advice as follows;
    Error
    There was a problem in the store. If you wish to complete your purchase immediately, please contact ADobe Customer Service 0800 291 932.
    That is great except I am told it is not a working service.
    I have tried to call their Australian Office but their numbers dont work either!
    This hopeless situation.

Maybe you are looking for