Merge to HDR Pro from LR5. After applying preset and during conversion of file, Iget an error message "Adobe Photoshop CC 2014 has stopped working" and closing PS
In LR5 i do: Merge to HDR Pro. After I apply my preset and PS attempts to convert HDR file, I get an error message from PS: "Adobe Photoshop CC 2014 has stopped working". Then PS Closes.
My source files are 5 NEF files of 28 MB. I select 16-bit, I also tried 8-bit. No difference. Same error message.
I have a Toshiba Quosmio X870 with Intel i7 3610QM @ 2,30 GHz, 16 GB RAM, Windows 7x64 HP SP 1, 7,3 Performance Index
Any suggestions?
As the crash report says - your outdated video card driver is crashing. You need to update your video card driver from the GPU maker's website (AMD/ATI in this case).
Similar Messages
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I need help please. Exactly what my title says. It makes me close the program whenever I join/try to get on Photoshop CC 2014 and says it has "stopped working."
Moving this discussion to the Photoshop General Discussion forum.
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After taking days to upload elements 13 I am now having trouble even trying to import my images and videos into the program for editing. Each time I IMPORT files an error message comes up that says " ....has stopped working, we are looking for a solution to the problem and will notify you if a solution is found" I have not been able to edit ANYTHING or even drag files/images to the time line.... is it me? is my computer too slow? surely if it was, then Adobe elements 13 would not have installed in the first place? please someone help me sort this out as I have a deadline to make for a docco! thanks in advance Lyddy
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.1 update)
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.9.4"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•How many and what speed are your hard drive(s)... ie 5400rpm or 7200rpm or?
And some other questions...
•What are you editing, and does your video have an orange line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool -
I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.
Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene -
trying to launch photoshop cs3 on a mac running OS10.6.8 i keep getting the error message: Licensing for this product has stopped working you cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT adminstrator or Adobe customer support for help
I already Uninstalled and reinstalled the product and it still does not work.Hi,
Try to uninstall the software again and you have to manually
Delete the following folders:
[Startup Disk]/Library/Application Support/Adobe/Adobe PCD
[Startup Disk]/Library/Application Support/Adobe/caps
[Startup Disk]/Library/Application Support/Adobe/backup
[Startup Disk]/Library/Preferences/FLEXnet Publisher/
[Startup Disk]/Library/Application Support/FLEXnet Publisher/
Go to Applications-->Utilities-->Disk Utility, Open it and Select the MAC HD and then click on Repair permissions.
After that try to run the cleaner tool as mentioned by kglad.
Restart machine and then try to install again.
*** Make sure , you only delete these folders if there is no other adobe applications installed on the machine. As if you have any other Adobe application of the suite ( not free applications ) then it will be a problem. -
Merge to HDR Pro from Lightroom
I am having trouble with Merge to HDR Pro from Lightroom to Photoshop CC. I can no longer get the exterior scenery to show clearly in the finished picture that I am adjusting in Lightroom. I cannot get the highlights adjusted low enough. Should I not let Photoshop autotone the image before I save it?
Okay, solved my own problem. I bit the bullet and did do a reinstall. I'd remembered that one of the previous Photoshop upgrades had failed (either 12.0.1 or 12.0.2) and I'd never gotten around to fixing it. Looking into that suggested reinstalling as the solution so I figured I should try uninstalling and reinstalling then apply all the upgrades and then try it again.
This time the upgrades did go through properly and I was just able to do a merge to HDR pro successfully so it looks like that's fixed the issue. -
Why will Photoshop CS4 not open after loading to new iMac from an external hard drive and I get this message: Licensing for this product has stopped working:error code: 150:30
A Photoshop installation is tied to the machine it was installed on. Moving it to or from a hard drive breaks the licensing.
The answer is easy: Reinstall CS4 from your disc. and apply all updates.
Gene -
99 or 100% when it says Premiere Pro has stopped working and needs to close. What's going on?
I am using the premiere pro trial at the moment and have been trying to render a video for a solid week now. My computer is far more powerful then the recommended specs and yet it still takes 2 hours to attempt to export a 3 minute video (that isn't even heavily edited) and not only that but it will get to 99 or 100% when it says Premiere Pro has stopped working and needs to close. I have used earlier versions of the product before and never had such problems, even my 2 year old laptop could breeze exporting. What's going on?
Thanks, I'm a bit new to asking for help!
Version : Premiere Pro CC 2014.2 (8.2)
It is up to date
I'm using Windows 8.1 build 9600
My sources are contained in .mov, .mp4 and .png. The codec I'm trying to use is H.264
After I set the project to export I got this error message every time it gets to either '99' or '100%' completed. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I have never had such a problem with the program which makes me think it might have something to do with a recent update.
No other notable software was running during the export.
I don't have any third-party effects or codecs installed.
I have 64 bit OS and processor, Intel i5 - 4670K quad core clocked at 3.40 GHz. 12 GB of RAM. And a GTX 770 with 2GB of video RAM.
Unless it was installed in the trial, I do not have the Mercury Playback Engine.
And finally, it can be noticeably choppy during the preview when it gets to the part I don't have rendered but is fine again for a bit if I replay those parts. A part from being a bit slower then usual, I didn't actually run into a major problem until I started exporting.
Thank you for the help! Any suggestions? -
Adobe Media Core CS6 has stopped working (Premiere Pro Family CS6)
I have recently upgraded my computer to better run Premiere and Encore but have now encountered the error "Adobe Media Core CS6 has stopped working". The program will then boot even after I choose either of the two options that say they should close the program. They both seem to run fine after getting past the error but I would rather not have to see it everytime and know that something is amis. I have tried uninstalling and reinstalling Quicktime like some other users have suggested but I think my problem may lie elsewhere. Can anyone help me out?
Problem Event Name:
APPCRASH
Application Name:
Adobe QT32 Server.exe
Application Version:
6.0.1.0
Application Timestamp:
5043716a
Fault Module Name:
cwalsp.dll
Fault Module Version:
2.8.13.1
Fault Module Timestamp:
4f33e357
Exception Code:
c0000005
Exception Offset:
00017914
OS Version:
6.1.7601.2.1.0.256.1
Locale ID:
1033
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789cwalsp.dll
Find out where that's coming from and what it does, then reinstall or uninstall the program it came with. Pertinent information suggests that this may be a DLL of a DRM client for games that interferes with local ports...
Mylenium -
Elements 11 on macbook pro has stopped working and i can't re-install as its no longer available?
Elements 11 on macbook pro has stopped working and i can't re-install as its no longer available?
Further info:
Running on a macbook pro.
Purchased through the apple app store.
Worked fine prior to mavricks update.
I have read where others have had this issue, the general response has been that they have had no support from adobe in resolving the problem. One guy said he managed to get issued a new download of the softwear that works fine with mavricks.
so there is a fix avalible but for some reason its not been a general update for all customers with premier elements 11? -
After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
I've rented a movie from iTunes on my PC but every time i try to play it, a notification appears saying that iTunes has stopped working and it closes the program...how do I fix this???
Try the following user tip:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
Adobe Acrobat 9.0 has stopped working (after Start Form Wizard)
Downloaded Trial for Adobe Acrobat 9.0
Tried reinstalling
Latest windows 7 patches
Adobe Acrobat 9.0 has stopped working
(after Start Form Wizard)
Windows can check online for a solution to the problem
details"
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 9.0.0.332
Application Timestamp: 4850eb76
Fault Module Name: MakeAccessible.api
Fault Module Version: 9.0.0.332
Fault Module Timestamp: 4850e54e
Exception Code: c0000005
Exception Offset: 000e1059
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
===============================
===============================
SYSTEM INFORMATION
=========================
System Parameters
Available Physical Memory: 1429660 KB
Available Virtual Memory: 1912212 KB
BIOS Version: DELL - 42302e31
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Version: 8.00.7600.16385 (win7_rtm.090713-1255)
Creation Date: 2009/07/13
Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
mapi32.dll
Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) G33/G31 Express Chipset Family
Version: 8.14.10.1930
Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
Version: 9.3.2.163
Creation Date: 2010/04/03
Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
Name: Intel(R) G33/G31 Express Chipset Family
Resolution: 1024 x 768 x 75
Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2493 Mhz
System Name: DELLINSPIRON
Temporary Directory: C:\Users\alan\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: alan
Windows Directory: C:\Windows
Installed Plugins
=================
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 1:59:50 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:05:18 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
Version: 9.0.0.0
Creation Date: 2008/06/12
Creation Time: 2:08:24 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:17:10 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
Version: 9.0.0.2008061200
Creation Date: 2008/06/12
Creation Time: 2:00:30 AMTo go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.
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I am on a Windows 7 OS attempting to reduce pdf size with my Adobe Acrobat Standard XI & Pro. The application keeps timing out and at the Subsetting embedded fonts portion and the application gives "Adobe Acrobat has stopped working" and then closes. The document is 275 pages. Is there something I can do to stop this?
Hi Ricci,
Since when are you facing this issue? Did you tried system restore to a date before this problem occured.
Does acrobat stop working when you open this specific pdf file or with any pdf file that you open?
Regards,
Rahul -
I have Photoshop Elements 7.0 and when I go to sort the photos in order (from oldest date) I keep getting the message "Photoshop Elements 7.0 has stopped working" and then the program closes. Sometimes, eventually it has sorted as I request but today this has been rejected over 15 times. What is wrong?
Try the licensing service update:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
EDIT I see that maybe you did (is that the patch you mean? ); if so, try the other suggestions there.
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