Message saying "The iTunes software server could not be contacted."?

I'm trying to restore an iPod touch that has been locked forever and I can't remember the passcode. When I connect the iPod to iTunes, and hit the restore button, I get a message that says "The iTunes software server could not be contacted." Then below that is says to make sure that my network settings are correct, which I've done, and that the connection is active, which it is.

Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

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Itunes won't load latest upgrade, error message says 'the itunes update server could not be contacted' Any ideas on how I can fix this?

I've been trying to update my version of Itunes for ages now and I keep getting an error message. When I get the automatic alerts for the upgrade this also won't work or the upgrade to Quicktime & I'm getting a bit miffed now. I've bought an iphone and as I have an old version of itunes I can't download my music to it.
Any help would be appreciated.
Thanks
Lyn

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
tt2

HT1926 I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contact

I am trying to update my iTunes so I can sync my new iphone 5s and it doesn't recognize the phone, apple support said I need to update my iTunes when I try and do that I get an error message that says " the ITunes update server could not be contacted. Please check your internet connection or try back later.
My internet works fine and I have tried back dozens of times with same result.

Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
Thanks!

When I try to update iTunes it says "the iTunes update server could not be contacted. Please check your internet connection or try again later."

I am trying to updated iTunes on my PC so I can sync my songs onto my iPhone 5, but when I try to update iTunes it says "the iTunes update server could not be contacted. Please check your internet connection or try again later." My internet connection is fine and I've tried mutiple times to update it.

That one can sometimes be produced by LSP trouble:
I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Error message received: The iTunes update server could not be contacted

Please help! I'm using a windows 7 laptop. The iTunes store is not displaying images, and if I try to import a CD it will not access the gracenote database for track info.Tried updating but got the error message 'the itunes update server could not be contacted'. I'm accessing the internet via a Tmobile dongle and all other web content is working . I have uninstalled and reinstalled itunes, checked my driver are up to date and that my AVG firewall allows iTunes through.I have disabled the windows firewall.I tried disabling the AVG one completely too but that had no effect so I'm stuck - can anyone help?

Not sure if you already fixed this problem or not, but I recently upgraded my laptop to Win7 and ran into the same issue. My Internet connection was working fine, I could even browse the store within iTunes, just couldn't download any software or firmware updates. I fixed it by editing the "hosts" file located in the C:\Windows\System32\drivers\etc folder. Open it in notepad with admin rights (right click notepad & select "Run as administrator"). Uncomment (delete the hash symbol "#") the last 2 lines or the ones that consist of "127.0.0.1 localhost" and "::1 localhost". Restart iTunes and see if this works (if you haven't already found a solution).

TS1814 I'm trying to update iTunes software, but when I go to Help/Check for updates, I continue to get the message: "The iTunes update server could not be contacted. Please check your Internet connection or try again later." Is there another way to upda

I'm trying to update iTunes software, but when I go to Help/Check for updates, I continue to get the message: "The iTunes update server could not be contacted. Please check your Internet connection or try again later." Is there another way to update?

Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

HT4623 I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working f

I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.

I get the following message, when trying to check for updates on itunes:- "The iTunes update server could not be contacted. Please check your internet connection or try again later".

I get the following message when I go to "check for updates" on iTunes (I have XP on windows). Error message: "The iTunes update server could not be contacted. Please check your internet connection or try again later".
My firewall (both anti virus firewall and windows firewall, are set up to allow itunes programme to work) - I also have set both internet explorer and chrome to allow
apple website as an exception.
However, I still get the same error message... can anyone help?
Thanks

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

When i go to update my ipod touch I get the message the itune update server could not be contacted please check your internet connection

when i try to update my ipod touch a get the messsage the itune update server could not be contacted please check your internet connection

Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

The itunes update server could not be contacted. Ran diagnostic and followed many support reccomendations with on success.

For at least the last 36 hours I have been unable to download updates from the itunes server for either itunes itself, or for iOS for my iphone (I need this since I am locked out of my phone). I was able to get around the problem of not being able to update itunes from the itunes server by downloading 11.0.4.4 from apple.com instead, but I don't believe I can do this for the latest iOS.
I have tried troublshooting from the support instructions for hours with no luck. Itunes is the only program that is having internet connectivity issues. I have tried disabling windows firewall, completely uninstalling my antivirus, and logging in/running itunes as an administrator. I have purged my hosts file and made sure that LAN settings are set to auto-detect. I have rebooted my router. There are no third party programs running that filter internet connections.
What else can I try?
Specific error message:
"The itunes update server could not be contacted. Please check your internet connection, or try again later."
System Information:
I am running Windows 7 Ultimate 64-bit SP1.
I am using Itunes 11.0.4.4, but was having the same problem on 11.0.2.
Network Diagnostic:
Network devices detected:
TAP-Win32 Adapter V9
Realtek PCIe GBE Family Controller
Network Connectivity:
Network interfaces verified
iTunes Store connectivity:
Internet connection verified.
Secure link to iTunes Store failed
One or more tests failed.
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
System manufacturer System Product Name
iTunes 11.0.4.4
QuickTime 7.7.3
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0019B7800BB272F0
Current user is an administrator.
The current local date and time is 2013-06-06 01:30:53.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 4800 Series
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {047AE645-C178-4BCA-ADB8-1EE699E267EE}
Description:    TAP-Win32 Adapter V9
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 18:00:00 1969
Lease Expires:    Wed Dec 31 18:00:00 1969
DNS Servers:
Adapter Name:    {ED9EA421-7412-4E76-A1F0-339DD75883B9}
Description:    Realtek PCIe GBE Family Controller
IP Address:    192.168.1.16
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Wed Jun 05 18:27:48 2013
Lease Expires:    Thu Jun 06 18:27:48 2013
DNS Servers:    192.168.1.1
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-04-13 13:59:00.

I have completed the Advanced iTunes Store Troublshooting workthrough and my problem persists.
For reference I will detail the steps I have followed from the Advanced Support link iOS *08* provided above.
Isolate the issue:
1) the problem is with iTunes (I can connect to other secure websites, including the apple webpage + login).
2) verified the problem is not with the network (other devices on my network can connect and download iTunes updates).
3) I cannot resolve the problem by connecting to another network.
4) I have created inbound and outbound rules to allow all traffic to/from ports 80, 443, 3689, 5297, 5298, 5353, 8000-8999, and 42000-42999. I have allowed these ports full access to all network types and all programs. I have also made sure that all apple products, especially itunes, are allowed in the list of windows firewall exceptions.
5) My date, time, and timezone are correct.
6) I am using iTunes as an administrator. I have posted the results of the diagnostic network tests above in my Original Post.
Blocked by software Firewall:
I have allowed an exception in the firewall for itunes and bonjour.
It seems to be the case that:
"If there's no firewall preventing access, but the iTunes Store still does not work while other Internet services (websites) work, the iTunes Store may be blocked by your configuration."
Blocked By Configuration:
I have run iTunes Diagnostics (results above) and the "Secure link to iTunes Store" section did not pass
I opened IE, made sure I am "Never dialing a connection"
My LAN settings are set to "Automatically detect settings"
I do not have any proxy settings
I have unchecked "Check for server cerificate revocation*" under Advanced IE properties
I have enabled "Use SSL 3.0" and "Use TLS 1.0"
I saved and restarted. Still no joy.
Rebuild Network Information
I flushed the DNS Resolver Cache
As mentioned above I reset the host file to default, and also tried to alternate method outlined in the support document involving creatings a "Copy of hosts" file and moving, editing, and returning the file to drivers/etc.
I then restarted.
Please Help! This is getting rediculous!

The iPhone Software server could not be contacted

My friend just sold me his iPhone 3GS since he is buying a new one. He says that I need to update the OS version of the phone to iOS 6.0 by using iTunes.
I downloaded iTunes and tried to update it but it now says the error:
/quote
The iPhone Software server could not be contacted.
Make sure your network settings are correct and your network connection is active, or try again later.
/unquote
I have read some existing queries regarding the above error and I have did some of the workarounds mentioned but it is still not solved. My network settings are updated, network carrier is correct even the ICCID displayed is not blank.
Below are the data when my 3GS is connected in iTunes:
Name: iPhone
Capacity: 14.28 GB
Software Version: 4.3.2
In phone settings
ICCID: 8963 0313 3180 7298 4798
Carrier: SMART
BTW im from the Philippines

Did you ever use your computer to hack or jailbreak any iOS device? If you did your hosts file is corrupted, and you will have to fix it. If you are sure you never used iOS hacking software of any kind then the previous post about antivirus is your next choice.

TS1424 "The itunes update server could not be contacted. Please check your internet connection, or try again later."

I keep getting this error message: "The itunes update server could not be contacted. Please check your internet connection, or try again later." and can not update my iOS from 4.3.2

I downloaded the Microsoft Autoruns package and ran it. There are no programs in the LSA Providers tab, and Apple's Bonjour is the only program in the Winsock Providers tab. I also did the "netsh winsock reset" and rebooted. It didn't fix the problem. Any more ideas?

TS1717 Error comes up in iTunes on check for updates "The iTunes update server could not be contacted. Please check your internet connection, or try again later." Currently connected to the internet, on HP Laptop running latest version of Windows 7.

Error comes up in iTunes on check for updates "The iTunes update server could not be contacted. Please check your internet connection, or try again later." Currently connected to the internet, on HP Laptop running latest version of Windows 7.
I get the same problem running the diagnostics. Says network connections are present and in the green, but unable to connect to iTunes Store.

I downloaded the Microsoft Autoruns package and ran it. There are no programs in the LSA Providers tab, and Apple's Bonjour is the only program in the Winsock Providers tab. I also did the "netsh winsock reset" and rebooted. It didn't fix the problem. Any more ideas?

The Itunes update server could not be contacted. Please check your Internet connection, or try again later. I have a Mac with 10.6 OS.

Im having trouble with Itunes. "The Itunes update server could not be contacted. Please check your Internet connection, or try again later. I have a Mac with 10.6 OS." The internet is working.
Thanks

I downloaded the Microsoft Autoruns package and ran it. There are no programs in the LSA Providers tab, and Apple's Bonjour is the only program in the Winsock Providers tab. I also did the "netsh winsock reset" and rebooted. It didn't fix the problem. Any more ideas?

When trying to restore or even contact Itunes store my computer states the the ipod software server could not to contacted but I have checked netting work setting and everthing looks correct any ideas I can try as I am not a whizz on the computer yet

When trying to restore or even contact itunes store my computer states the ipod softdate server could not be contacted. When I checked the setting everything look correct. I have just changed from using xp on my computer and now using windows 7 so I am a bit lost with the different layout

maybe:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server

Message saying "The iTunes software server could not be contacted."?

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