Micro Zen Firmware probl

Ok, so I have seen a ton on this already, but I am having trouble making them work for me so I am starting a new one. Here goes...
I have a micro Zen mp3 player, worked fine for most of the time I had it. Then one day it said "firmware problem" and showed me four options. I took them in roughly this order: Clean up, then a formatting option, then reboot. Then I foolishly chose the horrible misnamed "reload firmware" option and promptly screwed myself up. My Micro zen was not plugged into my computer at the time so I could not reload the firmware. Then a day or so later, my computer died as I was awaiting a response from Creative. I got a new computer, and it runs vista. Now, I plug it into my USB port and the computer recognizes that a new device is plugged in, but no other program (Windows Media player, etc) recognizes that it is there.
So, thats the back story. What do I do now? Other than hit my mp3 player with a hammer or otherwise break something out of frustration....

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

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Micro zen installation probl

i have a freind who has a micro zen and he li'ves a long way away but all i want to do is copy his music onto my computer he hasnt got any cds, it is soo difficult its not simpleat all, why are the files protected in my computer, can u tell me what i have to download and run to copy them onto my harddisk

i have a freind who has a micro zen and he li'ves a long way away but all i want to do is copy his music onto my computer he hasnt got any cds, it is soo difficult its not simpleat all, why are the files protected in my computer, can u tell me what i have to download and run to copy them onto my harddisk

Zen Micro V2 Firmware probl

Hello-
I've had the Zen Micro for a few days and I loved it, until I upgraded to the new firmware (2.002 - PlaysForSure functionality) which makes it auto sync w/ WMP 0. I was excited about the possibility so I went ahead and upgraded and I have had multiple problems with the new firmware release. I was wondering if anyone else had encountered these, or if they are bugs that need to be worked out.
First, after upgrading I synced with WMP 0 and certain songs would transfer to 00% then would hang and I would get an error message in WMP 0 saying: The I/O operation has been aborted because of either a thread exit or an application request. Error code: 800703E3. This never happened before. After removing the songs that would cause this problem, I no longer get this message, but the prob still must be attributed to some change that occurred with the upgrade since the faulty songs transferred perfectly before upgrading.
Second, and more importantly, is the fact that songs are not being filed correctly on the Micro since the new firmware has been installed. All songs that do not contain information in the "Album" field of the ID tag are unaccessible now. If you select "Artist" in the Micro, the only songs available are those that are categorized by album. With the prior firmware, songs not tagged w/ info in the album field would automatically go in a section called <Unknown>. Now, they are not accessible at all. If I have an artist w/ one song on the Micro and the song doesn't have info in the album field on the ID tag, the artist is available but after selecting it I come to a blank screen on the Micro. I have also attributed this to the new firmware b/c I've reinstalled the older one and the filing system is back to normal and is fully functional.
If anyone has encountered these probs or come up w/ solutions let me know. I'd love to be able to utilize the auto sync features of WMP 0 but for now I'll manually sync and keep things in order on the Micro's side of things w/ the older firmware version. Thanks for any help/input.
Take care,
Craig

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

ZEN firmware probl

Yurmed on the Zen 20GB MP3 player today and found it to be in "Recovery Mode". It said to reboot and reload firmware(?) I am completely stuck. It won't work at all and for no reason I can see!. Be v grateful if anyone help please! Thanks. Guy (UK)

pop wrote:
If you have the Zen 20GB that is just that , ie without the words Touch, Jukebox, Vision or anything else after it ! (like the black one sold by amazon uk) then the original firmware for download is at select all-goes off page- and paste into browser, or look at downloads on Asia site. Previously covered in older posts. The model you have (if as described)
is the good-why don't-they-just-sell-it-everywhere-how-can-creative-be-so-stupid-not-to zen 20Gb I have.
http://asia.creative.com/support/downloads/download.asp?sOSName=Windows+XP?ion=2&Product_Name =Zen&Product_ID=59&modelnumber=&driverlang=033&OS= 0&drivertype=0&x=33&y=0
Well, they don't sell the Zen in the Europe regions, but the Zen Sleek instead. I would prefer the Zen Sleek over the Zen! It looks a lot better and sleeker than the Zen!

Micro Photo Firmware Probl

Hi Everyone!?I'm?in need of your help. I turned on my Zen Microphoto tonight and suddenly a message "firmware problem" shows up on my screen. I was talking to my brother, and he was calling me a noob because I never installed any firmware updates. He's been trying to fix the problem, but we've had no luck. We re-installed the CD and downloaded the newest Firmware but the computer won't detect the Zen in the first place, so we can't fix the problem. I'd appreciate any ideas you could give me. Thanks so much!

I have the same problem!?Any help is appreciated!?McVik

Micro Zen's not working (firmware probl

After having my micro Zen with me to Greece, I've got a fatal firmware problem. I got this message that my Zen was having a firmware problem and therefore wouldn't start. It went directly into recovery mode. I tried cleaning up, but even that wouldn't work. After restarting about 20 times, I made the decision to reload the firmware in recovery mode. My current firmware version is ZenMicroPDE_PCFW_LB___0. All seemed to function, but after having the message "rebooting...", the process just stopped. After about hour I got tired of waiting and stopped the process. Now, when I'm starting my Zen, I'm only getting the welcome screen. I've tried the recovery thing, but the machine won't go into recovery mode. Any hope for my Zen?
Bergy

well took my Zen Micro with me on holiday as well and when i came back I didnt bother using it for about 2 weeks. So 2 weeks later I want two transfer some songs on but first I realise I have a low battery and i charge via the usb cable and it comes to the recovery mode so reboot it but it comes up the recovery mode again and i try to reboot it again but it does the same thing so I reload the firmware and the reboot it but it still doesn't work. I left for a while once once it had charged a bit so then later on i switch it on and it comes up Firmware Problem and then into recovery mode, i reboot it but it still comes up Firmware Problem and then recovery mode. So I'd like to find out if there is a way to fix the problem.

Zen Micro PlaysForSure firmware Help

I have Zen Micro with firmware .0.03 and I want to upgrade it, but I don't know which firmware I have to choose
May I choose firmware PlaysForSure 2.00.2e or firmware .02.05 ? Which is better? Or maybe I shouldn't upgrade my Zen and stay with .0.03 (it's stable)
And one more question: The PlaysForSure 2.00.2e firmware is stable and with no problems with it's?
pzdr
m4t30

m4t30 wrote:
but I still haven't answer for: WHY I have to use wmp 0? Only for listening music or maybe for transffering music to Zen?
And still how can I downgrade firmware?
. With the 2.xx.xx firmware it needs WMP 0 for the built in MTP, music management and DRM functionality that is enabled under the 2.xx.xx firmware. You also need XP because WMP0 is not supported under anything else.
2. If you have a .xx.xx firmware version on the player and are under Windows 2000 or anything other than XP the unit CAN NOT be upgraded to a 2.xx.xx firmware. The update will fail or quit if you attempt to update to a 2.xx.xx firmware on anything but XP. If you already have a 2.xx.xx firmware on the player it will nolonger be recognized on a Win2000 or less system. It is only useable on a an XP system at that point.
3. Once you have upgraded to the .02.05 firmware or the 2.xx.xx firmware you can only go back and forth between those two versions ( As long as you are on XP )

Zen Micro PlaysForSure firmware upgrade fatal error - RESOL

First, sorry about poor english!
When i tried to upgrade my Zen Micro to the latest firmware i got the following message: "Creative Zen Micro PlaysForSure Firmware Upgrade: This application only supports Windows XP platform with at least Service Pack installed." The executable name was: ZenMicroP4S_PCFW_L6_2_2_02.exe and yes i have Windows XP SP2 installed on my computer. (and on the other three computers, where i got the exact error message.)Message Edited by kaszast on 0-26-2006 08:37 AM

Dear Creative!
You screwed the upgrade program a bit, because it is works ONLY IN ENGLISH version on Windows XP. Shame! You are pushing me into the sea of warez...

Micro Zen Qusti

Hi
I apologise in advance if this is the wrong thing/place to ask.
I will be buying a zen micro soon, i hope.
i just wanted to clear a few things up...
.Am i right in thinking that pretty much any MP3 can be transferred straight to the zen micro.
i.e. the zen micro is not exclusi'vely for ripping tracks off a CD or for transferring music from a website like napster.
2. Is there a hold or lock function>
3.does it except characters other than english?
4.does windows media player allow for quick and easy drag and drop for mp3s into the zen micro (providing you have WMP0 W-XP and firmware v.2)
thanks in advance
makihara
p.s. if this is the wrong place to ask could someone point out where i should ask

hey
thanks very much for your response
as for charcaters i would like it to recognice japanese kanji characters
i mean yes i can change the name but thats quite laborious
What's more the artist, album, genre name etc. is also all in japanese
so i'd need to use WMP advanced tag editor to change evry single piece of data for each song
I'm still going to buy a micro zen though
thanks again
makihara

Micro Zen - Ho bisogno di ai

Questo il mio messaggio di aiuto:
Dopo aver ricaricato Micro Zen non ? pi? ripartito. Si accende, poi lo schermo si spegne ed ? come piantato. Non da pi? segno di vita. Rimane la scritta CREATIVE ma la luce si spegne e cos? rimane fino all'esaurimento della carica. Se lo attacco al pc, non viene rilevato.Grazie per il Vostro aiuto.Ho comprato l'Mp3 all'UNIEURO di Ros?, Bassano del Grappa (Vicenza). Loro mi hanno detto oggi di contattarVi.
La Vostra risposta:
Gentile ClienteQuesta ? una risposta automatica alla sua richiesta.Se ha un problema con il suo lettore segua pure i passaggi elencati sotto per ripristinarne il corretto funzionamento.Acceda al Recovery Mode del suo Zen Micro, dal quale potr? attivare delle semplici operazioni di ripristino sul suo lettore:Per accedere al Recovery Mode dello Zen Micro rimuova la batteria, tengail tasto di accensione in posizione ON (verso sinistra) mentre reinserisce la batteria. Il lettore si accender?; attenda che appaia il Recovery Mode sul display, quindi rilasci il tasto di accensione.Quando entra nel Recovery mode dello Zen Micro presti particolare attenzione all'uso del touchpad. Si accerti di selezionare solo l'opzione desiderata; alcune delle opzioni disponibili potrebbero modificare il funzionamento del lettore.Le opzioni del Recovery Mode a?dello Zen Micro:. Clean Up: Esegue uno scandisk sull'hard disk del lettore. Il Clean Up non canceller? i file contenuti nella memoria del lettore.2. Format All: Formatta l'hard disk del lettore - N.B.: VERR? ELIMINATO TUTTO IL CONTENUTO DEL LETTORE!!3 Reload Firmware: Questa opzione avvia il processo di ricarica del firmware del lettore:a) scarichi il firmware aggiornato per il suo lettore da: http://www.europe.creative.com/support/downloads/e lo salvi sul computer dove lo potr? successivamente trovare con facilit's ( es. sul Desktop) b) Selezioni l'Opzione ?Reload Firmware? dal lettore, quindi segua le istruzioni visualizzate sul display del lettore. Questa operazione richieder? alcuni minuti. La preghiamo di pazientare e di non scollefareil lettore durante il processo. c) Una volta completato selezioni ?Reboot?.4. Reboot (Selezioni l'ozione Reboot una volta completate le operazioni di ripristino per riavviare il lettore.__________________________________________ ____________________
Non sono riuscita a fare nulla di tutto questo perch? il Micro Zen ? bloccato.
Cosa faccio ora?
Aspetto un Vostro consiglio

I resolved yesterday! Thanx anyway.
I downloaded the Creative Zen Micro Media Explorer Web Update.

Sync Micro Zen with WMP11 on Vi

Luckily b/c my MicroPhoto broke recently, I had updated the firmware on my old Micro Zen prior to getting Vista on my new laptop, so getting the computer to recognize my mp3 player is not a problem.
Since Creative hasn't updated a driver for Vista OS and I am unable to use the MediaSource Organizer, I have been trying to use WMP to upload tracks and create/edit playlists. I'm having trouble with this. Does anyone have any ideas or a site that can help with syncing?
Thanks.

Use the 3.5 jack to connect thru the headphone jack use player as usual.

Micro Zen - problem firmw

Hello,
I have tried to update my firmware with the new one, but in the middle of the procees a bug has appeared. The procees was blocked and I have restarted the device handly.
Now when I connect it to my pc, Windows doesn't recognise him and the micro zen says " firmware problem" and goes directly on the recovery mode.... So I can't use it anymore..
What can I do?

Ok, I have tried to put the 2.0. firmware.
Now when i want to start my micro zen, on the screen appears "Firmware problem" and it goes automatically on the Recovery mode or, I think what you are calling the rescue mode. I have tried all, format, clean and even Reload OS, but the problem when i want to put a new firmware, my pc says that there no micro zen connected, and the option "update" is not accesible...2 days it like that, I can't do anything with my micro zen, becaus i always stay on that menu...
I think I'm going to bring it back to the shop.....
It seems hat problem happen's very often with the update...

My Micro Zen stuck on the creative 'splash' scr

Hi everybody,
I got a Micro Zen player yesterday but when I put it on, it freeze on the Creative screen (the one with the big graphic creative).
I still have access to the recover menu and try a lot of things (clean up, format, reload firmware, ...)
Once it had works for 25 minutes (don't no why) but after that time, it soppped working and now, it get stuck (again) on the screen.
Any idea of what I could try?
Thanks in advance.
By the way, sorry for the English like it's not my monther tongue.

Your English is fine, no need to apologize.
It sounds like you've taken the right steps to fix the problem (Accessing Rescue Mode and running Clean Up) I might try updating the firmware to the newest v.XX.XX and see if the freezing persists. If it does, I'd contact Creative Support for an RMA. Repeated freezing after troubleshooting is a sure sign of hardware failure. Good luck!

Creative ZEN Firmware 1.12.01 (17.60 MB) 27 Nov

Creative ZEN Firmware .2.0 (7.60 MB) 27 Nov 07
Added Features or Enhancements:
* Improves your player's playback time for AAC (.m4a) and WMA (.wma) files.
* Improves player stability for continuous playback over a long period of time.
has any tried teh latest ver?
http://sg.creative.com/support/downl...ype=0&x=38&y=8

Battery cunsumption is also the biggest problem for me ...... 7hrs of music over 4 days is not good (with or without the headphones connected) I will try this new firmware and see if it improves things.

ZEN Firmware Suggesti

After playing around with my ZEN I have collected and organised some suggestions for improving the firmware. There is also a list of bugs that I have encountered at the bottom.
Things that are not possible would be great to see in a future player.
I have made this thread to organise some of the Problems that there are and features that would be nice to see on the ZEN however the main thread to discuss the ZEN firmware is Here
Credit must go to all who have suggested ideas from the many threads in this forum including Warhawk's thread
Microphone
*On the Microphone use the Play/Pause button to Start/Stop recording
*Have a link in the options menu to go to recordings
Photos
*In the pictures, be able to create a slide shows similar to a playlist in music (Save as/Add to slideshow option when viewing a picture)
*Be able to assign a music playlist to play when viewing a picture playlist
*Be able to zoom further into pictures (Even if it starts pixelating)
Music
*Add Ogg vorbis support(Its built in to the hardware already)
*Add option to browse music by folder
*Remove the slight hiss when nothing is playing
*Support uncompressed WAV
*Add EQ shortcut to the option menu
*Gapless playback support
*Lyric support
*Add FLAC support
*Add WMA lossless support
*Add AAC lossless support
*Editing of the ID3 tags
*Add a seek to time option (Where you can specify the time in the track to seek to)
*Alter the playback speed eg. make it play at .5x or 0.5x (Useful for listening to an audiobook fast)
*When in "View Detains" for a track include the location of the file on the players memory
*An extra "Switch view" in album browsing, similar to the one in pictures with the image on the left and the name on the right (4 per screen)
*Playlists are reorganised into alphabetical order when saved and its not possible to specify the playback order.
*A view details screen for playlists and albums indicating how many tracks are in it and the total running time
Videos
*Video Bookmarks
*Add support for MP4 Files with AAC audio (Worked in FW vesion .03.04 , Broken in .0.05)
*Add H.264 support (Its built in to the hardware already)
*When fast forwarding/rewinding update the screen with a still of the current position in the video every second
*Add a seek to time option (Where you can specify the time in the video to seek to)
ZENcasts
*ID3 Tag support in ZENcasts browsing, Gi've the Name and date (Rather than the file name)
*Allow Audio files to be put in ZENcasts, without making them movies (Perhaps put ZENcasts on main menu)
*Add support for M4a (AAC) Files with a changing Picture/Artwork as the file is played
FM Radio
*FM Radio recording (Its built in to the hardware already)
*RDS Support for radio (Its built in to the hardware already)
*Only show the presets which are used, skip the others
*Be able to listen to the radio whilst in other menus or browsing pictures
*Manually specify Mono/Stereo
*Be able to name the preset with a longer name
*When typing, have a lowercase/uppercase button for entering initials/abreviations
Memory Card
*Be able to copy files from SD card to player and vice versa
*ID3 Tag browsing And folder browsing on SD card
*Integrating SD card content (perhaps optionally)
*Be able to use all the features/options that are available for content on main memory
*An indication from creative of which SD cards work, a short list is no help with the thousands of SD cards out there, perhaps ask users to give feedback
Extras
*Add mini games (Flash if possible)
*Be able to add tasks to the calendar on the player (Also be able to set a reminder)
*Make a section for adding short notes
*Reading text files
*Add a simple calculator
System
*When setting an alarm, be able to select a particular track (If the track is not there when the alarm goes then play any track)
*On the Alarm schedule add an option for weekdays only (Maybe ask the user to check the date is correct after setting)
*Add an option for daylight saving
*Be able to set a time out on the screen (Without hold switch)
*More themes (PC software to create themes )
*80deg screen rotation for left hand users (It dosen't matter about the buttons being upside down)
*Be able to set a time out to turn the screen off after so long without having to use the hold switch (Could be disabled as default for new users)
General
*Add USB Mass Storage Class (MSC) ability (Its built in to the hardware already)
*Add support for Linux and Mac users
*X-FI
*Play tracks while the player is docked/charging
*A detailed PDF instruction manual
*On the player information screen show the battery status as a percentage
Software
*FLV Conversion with video converter
*Greater support for converting from more formats. e.g. Quicktime video, Real Vdeo, etc
*Advanced options in video converter, eg, keep original aspect ratio, Output to AVI, DivX etc., Normalise sound, Change contrast.
*Support song ratings being imported/exported to windows media player from the zen (By plug-in perhaps)
Bugs (FW .0.05)
*Get rid of the white flickering of the screen when the player turns on (Not the initial one, just the one after the creative logo where the screen is garbled with white lines)
*Faster cold startup
*Support more SD cards
*When browsing albums by artwork, Make the title scroll without stuttering and slightly faster
*Fix the bug where the player will randomly freeze when playing songs, the audio keeps playing but all the buttons and display are frozen, reset is the only option (Happens in both album and shuffle mode and videos)
*Fix the bug where certain videos freeze at the same point every time, skipping past this point they play fine again
*When charging on computer, the player fills up its charge bar after about an hour or so and says its charged but after a short while it starts charging again with the bar on full. If you take it off charging after the first charging bit you get significantly shorter battery life than leaving it charging for a further few hours until it says its fully charged again.
*Support playing protected content from the SD card e.g. audible books
*playing MP4 files with AAC audio is broken with this firmware (Worked in the previous firmware).
*The battery can lose a significant charge whilst off.
*An mp3 will only show album art if the Album field of the ID3 Tag has something in it
*When playing an album, the cover art shown is not always the one embedded in the current track(It appears to show the most common one for all the tracks in the album, even if the track is played on its own). Therefore if one track in the album contains different cover art it does not display the different embedded art for that track
*The random play is not always that random
*When playing a song then connecting to pc after disconnecting the song has stopped and is at the beginning
*Some SD cards are reported not working any more after updating from the previous version
*When plugging in headphones when the player is off there is a flickering of the screen and the player momentarily comes on then goes off
*The repeat track mode only repeats a track 6 times before stopping
*Sometimes when plugging the player in it does not dock even though it charges (When turned on and off)
*You turn off the player just after it goes into the red battery section, turn it on next day and the battery is the same, turn off without playing anything, try and turn it on several hours later and no battery at all (No low battery warning was given at any point) perhaps the battery discharged the last bit while turned off in standby mode.
*When the battery is very low and the player can't turn on, perhapse the power led should flash twice when you try to turn it on to indicate this, otherwise you might think the player is broken. (I got very worried the first time it happened)
*In my computer when viewing the properties of the zen by right clicking the icon (which is not enabled by default) the battery status only show the value when the player was first plugged in and does not update to show a higher charge after time, even after closing and reopening my computer, to view the updated status you must unplug and re plug in your zen.
*When a custom background is set and you are viewing a full a screen image and you press back, the background image flashes for a second on the screen before stuttering and flashing back to the thumbnail view
EDIT: Added a many more things
Message Edited by Dandt on -7-20070:27 AM

Plz Cretaive, Add UMS mode and recording radio ! it's very important for many people !
Creative plzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz... xD
You think devellopers come here
You think we must creat a petition for UMS mode
Message Edited by Jejebond on -22-200704:32 PM

Micro Zen Firmware probl

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