Microsof VX 3000 or 6000 Webcam does not work with Lync 2013 under Windows 8.1

Hi,
The problem is that i cannot use the Microsoft VX-3000 or VX-6000 with Lync 2013 under Windows 8.1.
If i go in settings under Video i can see the preview from the webcam just fine, so it works there no problem.
Wenn i try to enable my camera in a conference it does not work, i get an error: Your video cannot be started.
Now, there are no Windows 8.1 drivers for the Webcam so i installed the latest Windows 7 drivers. Because of that this webcam does not work with apps, that is fine i understand the driver problem and the way the new apps work.
But this Webcam works with skype under Windows 8.1 and it works with Lync 2010 client.
The same Webcam works just fine with Lync 2013 under Windows 7.
Is there anything i could do so that i get this Webcam to work with Lync 2013 desktop client under Windows 8.1?
Thanks

Hi,
According to your description, it may be caused by driver.
You can try to install the latest version of Display Driver to fix the display issue.
Since there is no driver for Windows 8.1, I suggest you wait for updating.
You can also post a case on Windows 8 forum, thank you for your understanding:
http://social.technet.microsoft.com/Forums/en-US/home?forum=W8ITProPreRel%2Cw81previtpro&filter=alltypes&sort=lastpostdesc
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support

Similar Messages

  • MDT - Custom Reference Image does not work with Task Sequence, normal Windows 7 Enterprise Iso media works fine.

    Hi,
    Our MDT server is acting strange!
    I have previously had this system running without problem - i could both capture and deploy computers as is and no changes have been made to mdt.
    But my latest capture does not work. When i capture my reference maching in my VM environment it completes without errors and i can import the latest wim file.
    When i deploy the tast sequence, it install the custom Wim image, but it ends up with "login" screen as the administrator i have entered for the capture/deploy sequence, but it goes to stop at this point and applications is not installed.
    If i change the ISO in the task sequence under Install OS step, to a clean Win7 install media then the capture completes and install applications.
    I have also tried to:
    Capture reference without password
    Capture reference without Windows updates
    Customsettings.ini, bootstrap, BDD.log and SMSTS.log to be found here: https://onedrive.live.com/redir?resid=ED5029A20300B814!365&authkey=!AALV1b2ubD0laEE&ithint=folder%2cini
    Hope you will be able to assist,
    Regards,
    Anders

    if you have noticed your smsts.log, there is same error multiple - 
    Executing in non SMS standalone mode. Ignoring send a task execution status message request
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    User did not specify local data drive TSManager
    1/23/2015 12:50:37 PM 1656 (0x0678)
    Volume A:\ is not a fixed hard drive TSManager
    1/23/2015 12:50:37 PM 1656 (0x0678)
    Volume D:\ is not a fixed hard drive TSManager
    1/23/2015 12:50:37 PM 1656 (0x0678)
    Volume X:\ is not a fixed hard drive TSManager
    1/23/2015 12:50:37 PM 1656 (0x0678)
    Volume Z:\ is not a fixed hard drive TSManager
    1/23/2015 12:50:37 PM 1656 (0x0678)
    TSM root drive = TSManager
    1/23/2015 12:50:37 PM 1656 (0x0678)
    We do not find an available volume to store the local data path
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Set a global environment variable _SMSTSNextInstructionPointer=1
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Set a TS execution environment variable _SMSTSNextInstructionPointer=1
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Set a global environment variable _SMSTSInstructionStackString=0
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Set a TS execution environment variable _SMSTSInstructionStackString=0
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Save the current environment block TSManager
    1/23/2015 12:50:37 PM 1656 (0x0678)
    pszPath[0] != L'\0', HRESULT=80070057 (c:\qfe\nts_sms_fre\sms\framework\core\ccmcore\path.cpp,58)
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Filesystem::Path::Add(sEnvPath, EnvDataFileName, sEnvPath), HRESULT=80070057 (e:\nts_sms_fre\sms\framework\tscore\environmentlib.cpp,639)
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Failed to save environment to  (80070057)
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    TS::Environment::SharedEnvironment.saveEnvironment(szPath), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\executionengine\executionenv.cxx,842)
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Failed to save the current environment block. This is usually caused by a problem with the program. Please check the Microsoft Knowledge Base to determine if this is a known issue or contact Microsoft Support Services for further assistance.
    The parameter is incorrect. (Error: 80070057; Source: Windows)
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    SaveEnvironment(), HRESULT=80070057 (e:\nts_sms_fre\sms\client\tasksequence\executionengine\executionenv.cxx,420)
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Failed to persist execution state. Error 0x(80070057)
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Failed to save execution state and environment to local hard disk
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Start executing an instruciton. Instruction name: Gather local only. Instruction pointer: 1
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Set a global environment variable _SMSTSCurrentActionName=Gather local only
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    Set a global environment variable _SMSTSNextInstructionPointer=1
    TSManager 1/23/2015 12:50:37 PM
    1656 (0x0678)
    what about the mass storage driver in your boot image, is it updated?
    Md.Waseem Please remember to click “Mark as Answer” on the post that helps you. Thank you.

  • LV DLL in C# app. does not work with 64bitXP, 32bit7, 64bit7 windows

    Thanks for taking time to read thru.
    Attached is a source code for
    - a simple Labview2009/2010 based DLL (child) . 
    - a simple Visual Studio2008 based C# container (parent) calling the above DLL
    Built this DLL (child) in 32bitWindowsXP.  
    The container  (parent) is built in 32 bit mode for x86. Hence container is succesfully launched on all 4 combinations. 32bitXP,64bitXP,32bit7,64bit7
    Container is cuccessfully able to launch C# based DLLs (which are built in 32 bit mode)
    When I call LabVIEW DLL (using icon on top left), following are results
    With 32bitXP......DLL launches cuccessfully
    With 64bitXP computer.......Application crashes
    With 32bitWin7 computer...Application crashes
    With 64bitwin7 computer....Application crashes
    Included PPT in the attachment shows picture of crash.
    Some background notes are:
    Same C# application successfully launches C# based DLLs in all 4 combinations of Oss
    .NET framework is 3.5, Visual Studio is 2008
    Got the repeatable crashing results when installed
    32bit LV run time engine on 64 bit machines
    64bit LV run time engine on 64 bit machines
    Got the repeatable crashing results when used LabVIEW2010.
    If made EXE (instead of DLL) it works in all 4 OS combinations with 32 bit RTEs.
    Looking for help
    - to identify why LabVIEW DLL crashing in above situation
    - to elliminate crash.
    Attachments:
    TestAppletContainer_.zip ‏4050 KB

    Apologies if you've seen it all before, but you haven't explicitly mentioned deleting various folders before trying to reinstall.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Front Panel Buttons Does Not Work With scanjet 7650 using Windows 8.1

    I am unable to use scan doctor and my front buttons since I moved to Windows 8.1 using the above scanner.

    Hi m_heistand.
    Please verify that the MF8580 is registered in the MF Network Scan Utility by following the instructions below:
    Open the system tray in the bottom-right corner of the desktop and click the blue scanner icon. 
    Next, select the check box for the MF8500 series, and then click [OK].
    Place the machine in [Remote Scanner] mode and scan a document using the MF Toolbox.
    If you are still unable to scan after the machine is registered in the scan utility, we recommend that you contact us at 1-800-OK-CANON (1-800-652-2666).
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Firefox does not work with yahoo mail, why ???

    for some reason firefox does not work with the new Email window on yahoo.com All the other browsers work with yahoo mail just fine!! Are you working on a fix???

    ''ralphieboy [[#question-1022015|said]]''
    <blockquote>
    for some reason firefox does not work with the new Email window on yahoo.com All the other browsers work with yahoo mail just fine!! Are you working on a fix???
    </blockquote>
    I have had the problem of Yahoo! mail freezing (my computer freezing) with Firefox right after I boot up my computer and sign into my Yahoo! mail account. I have to either shut down my computer or use Control + Alt and press Delete to eventually bring up the Task Manager option. Then, once the choice for Task Manager comes up, I can click on cancel and Yahoo! mail and my computer have "un-frozen." I have followed all the recommendations for updating Firefox, clearing caches, checking if an Add-On is the problem, etc., as well as all the recommendations on Yahoo! help pages. Nothing has improved the situation to date. Firefox info says the problem is with Yahoo! Yahoo! says it is a browser problem. I just want the problem to be fixed.

  • Crystal report 8.5 export to csv and rtf format not working with office 2013

    Hi Experts,
    Crystal report version 8.5 hangs and eventually crash when i export my report to csv or rtf format on windows 7 with office 2013 installed, code is written in VB 6 although the same scenario is working with office 2010 installed.
    i debugged the code and found the application hangs at function Report.Export(False).
    below is the code snippet
           .PDFExportAllPages = True 'ePDFExportAllPages
           .PDFFirstPageNumber = ePDFFirstPageNumber
           .PDFLastPageNumber = ePDFLastPageNumber
           .RTFExportAllPages = True 'eRTFExportAllPages
           .RTFFirstPageNumber = eRTFFirstPageNumber
           .RTFLastPageNumber = eRTFLastPageNumber
           .UseReportDateFormat = eUseReportDateFormat
           .UseReportNumberFormat = eUseReportNumberFormat
           .UseReportNumberFormat = eUseReportNumberFormat
           .XMLAllowMultipleFiles = eXMLAllowMultipleFiles
           .XMLFileName = eXMLFileName
           Report.Export (False) ----Application hangs here and eventually crash
    Looking forward for your help, as it is very urgent
    Regards
    Mohit

    Hi Mohit
    CR 8.5, being about 15 years old, does not support Windows 7. I am surprised this works for you with MS Office 2010 and to be honest, I'd consider my self lucky there. The fact that is does not work with office 2013... well, like I said, lucky with Office 2010 and your luck ran out with Office 2013.
    Your option; rewrite the app in VS 2010 / 2012 / 2013 and use the CR Assemblies for VS .NET from SAP Crystal Reports, Developer Version for Visual Studio .NET. The CR Java SDK would be another option.
    - Ludek
    Senior Support Engineer AGS Product Support, Global Support Center Canada
    Follow us on Twitter

  • Satellite U400 - the webcam does not work anymore

    Hello guys here is my sudden probloema!
    About a year ago I purchased a laptop
    TOSHIBA - Satellite U400
    with s.o. WinVista 32bit and with integrated webcam chicony etc. ....
    For a year, everything worked correctly, but for some days now, the webcam does not work anymore.
    As soon as I try to open it, a message of management software cam that says "Webcam driver open fail, please restart or computer room"
    I tried to do it all: aggioronato and downloaded the drivers from toshiba, uninstalled the program and re installed the webcam ....! updated bios notebook ....! useless!
    the strange thing .. well that going into device manager ... the webcam is not there ....! but if the launch seems to open just then check quell caz ... Warning!!
    Gan you help me?
    Graziee

    Are you familiar and comfortable with LINUX LIVE bootable discs to load an alternative operating system with unobtrusive but extensive Toshiba device support so you can determine if your webcam hardware is ruined or if the problem is software and possibly solved reinstalling Windows ?
    At this point, you're pondering less time consuming but more expensive choices such as buying another web cam, or another computer and you might be temporarily borrowing someone else's web cam / using a non preferred spare web cam that isn't optimal for your needs.
    Continuously downloading software, registry cleaners, and repeatedly reinstalling drivers will eventually ruin your Windows installation and consume more time than you've wasted so far and still doesn't guarantee to fix your malfunction.

  • Satellite Pro M30 Win 7 - webcam does not work on msn messenger

    Hi all
    I have a Satellite Pro M30 Modell Nr.: PSM35E and have just changed to Windows 7. But the Nvidia Card NVIDIA GeForceTM FX Go5200 Grafik mit 64 MB RAM does not work properly.
    I could find a driver from Vista and installed it, have Aero pics on the desktop, but my webcam does not work on msn messenger and this is the only way for me to see my family.
    Can someone help me?
    Thanks for your help

    Hi
    Im a little bit confused; do you have some problems with the graphic card or with the webcam?
    I assume you are speaking about external webcam connected to the USB port? Right?
    What happens if you connect the webcam to the notebook? Can Win 7 recognize the connected device? Did you install additional drivers for this webcam?
    In most cases its necessary to do that because I think its not plug & play device.

  • USB webcam microphone not working with Starcraft 2 voice chat

    =USB webcam microphone not working with Starcraft 2 voice chat?Windows 7, X-fi Fatalty Pro
    I have a webcam with ?a built in microphone (Ps3 eye). ?It is connected by USB. ?The drivers are the CL-Eye drivers; a third party driver set since Sony does not directly support the eye for PC.
    in the windows audio device management, the microphone appears as normal and is set as the default device. ?I can use the windows sound recorder to record me speaking just fine. ?However if I use any other applications it doesn't seem to work at all. ?I can select the device as the default recording device in Starcraft 2 as well as Teamspeak 3 but no sound is detected. ?The USB microphone does not show up as a selectable device in recording options in my Creative Control Panel. ?Disabling the default creative microphone does nothing.
    I think the problem is in that windows can directly detect the microphone and so software that uses the windows audio device manager works fine, but anything that talks directly with my sound card software does not properly detect the microphone. ?Basically, I can select the device as a default device but it does not work.
    Any thoughts on this or am I SOL and have to find myself a shiny new headset?

    I had the same problem. You need to check the device index of your USB mic.
    In my case. I'm on a Mac OSX 10.6 system. I had four devices cataloged. With the last one being the USB mic.
    Then set like so in your AS code audioPub.microphoneManager.micIndex = 3;
    Remember, that the indexing is 0 based.
    The sound framework make the assumption that the index is 0.
    Hope that helps.

  • I have recently upgraded my iMac Intel G5 iSight to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old sys parts

    I have recently upgraded my iMac Intel G5 iSight (iMac5,1) to OS 10.6.8 and now the internal mic does not work with skype or facebook. I can here static when playing back clips. Do I need to update firmware or reload old system parts. I have zapped PRAM. The blue indicator in system audio panel will appear for a second as I slide the bar for internal mic but then it disappears. Is there a fix?

    The sound seems very faint but can here static on playback.

  • Flash player does not work with new ICS Android 4.0.4 OS. Has this problem been addressed?

    Flash player does not work with new ICS Android 4.0.4 OS. Has this problem been addressed? I am using Firefox Beta for android and I also tried just Firefox.

    Please check the Play Store app for any Flash updates and install them if present.

  • Flash player does not work with Ie or Firefox with win 8.1?

    Flash player does not work with Ie or Firefox with win 8.1 64, If i try and play a video I get the message to install Flashplayer.
    If I try and install it it says it is already installed. Your onsite  installer says it is not applicable to my machine.
    I have followed all the normal steps re enabling addons and active filters etc.
    all to no avail Pc is Dell 6 months old, Flashplayer has never worked on this machine. Last MS update mid Dec 2014.
    Version of flashplayer is 15....03.......

    Flash Player is a built-in component of Internet Explorer.  There's nothing separate to download or install.
    Firefox requires a different version of Flash Player (the NPAPI plug-in), which will be served to you if you go here: http://get.adobe.com/flashplayer using Firefox; however, there are some unique stability issues related to Firefox on Win8.1, and you're probably better off using Google Chrome if you want a more optimal experience with Flash Player.
    For problems where IE isn't being detected by sites that require Flash:
    First, confirm that ActiveX Filtering is configured to allow Flash content:
    https://forums.adobe.com/thread/867968
    Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
    You can try to work around these issues by using Compatibility View:
    http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

  • My Time Capsule does not work with existing WiFi

    Following a question solved on March 24 by LaPastenague, but gone bad again.
    Apple AirPort Time Capsule
    I felt the need for a physical backup of my data, as I would not completely trust the different clouds. I use, and have used Dropbox for 4-5 years and are very satisfied with that, but I am still not sure if or when a political lunatic will shut off the internet.
    I purchased the Apple AP Time Capsule 2T, because all my other stuff are Apple, and that it's wireless. My old backup is Maxtor 300 GB.
    Since we stay 2-3 weeks on two locations, one in Norway and one in Sweden (two different countries) we must use Mobile Broadband 4G, cables or fibre connections are useless for us, and we don't have it up to the houses. I have one mini router for each country, we bring with us iPhones, iPads, iMac, Apple TV, APExpress. When we pass the boarder I change the mini router, and the system continues working perfect on the WiFi, except the APExpress that needs to be reconfigured,  but then it works.
    The APTC was difficult to make working as it would not accept to be in an existing network, but with good help from the Apple Community, LaPastenague, with forcing the TC connect to the APE with Ethernet cable in bridge mode, ref "My Time Capsule does not work with existing WiFi" from March 24, the problem was solved and all gadgets worked together in a perfect harmony, until we changed location.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    I have a slight feeling that the two WiFi bands are making the trouble as during the configuration of the TC sometime the last figure 6 and 7 pops up, and that has something two do with the two different 2,4 and 5 GHZ bands
    So, I am curious if you have any idea ?
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?

    I can deal with the last question first and easily.
    I am thinking of returning the TC if I don't make it work now, but how do I delete all the data that's on it?
    Open the airport utility .. go to the disk tab and select erase.
    When you select erase you will get mulitiple options.
    Quick removes the file table but does not delete the files,, it takes 2min or less.
    A Zero out data is the secure way,, by writing 0 ie low level drive format.
    It can take several hours..
    7 pass will take a week.. not recommended..
    35 pass erase is ridiculous.. it would take a month.. put an ax through the TC. It is quick and better.
    Now, as I have my second WiFi network, and the APExspress is reconfigured, it's like the TC thinks, I am the base boss here, I am not taking orders from APE one more time, and it simply does not work, not only that, it fluctuates all the time.
    The fact that it did work and has now failed might point to faulty unit.
    The only way to tell is reset it properly to factory and start over.
    Universal Factory Reset.. any model TC or AE.
    Unplug your TC/AE from power or turn off at the power point.
    Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
    Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
    Note..
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
    No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Generally having multiple wireless AP should not cause problems.. but it is better to set channels manually.. so it doesn't go beserk rotating channels.
    Remember to keep all names short, no spaces and pure alphanumeric.
    Sadly though the Apple routers have no logging now and no SNMP and almost nothing to help diagnose a problem, so if it continues .. take it back to apple.. they have given you no other method of fixing it.

  • ITunes 12.1.1 does NOT work with Windows - Fix??

    Hi everyone,
    I had issue after issue with the latest iTunes update (12.1.1) not working on my windows 7. It simply would not lunch when clicking on the shortcut to open.
    After a fair bit of searching I found this alternative version which seemed to do the trick and now it works:
    iTunes 12.1.1.4 for Windows (64-bit - for older video cards) - iTunes64Setup.exe(2015-02-18)

    The "for older video cards" installer - which, like most prior "64 bit" versions of iTunes, is actually a 32 bit application with a 64 bit installer - may be a useful fallback if the full 64 bit version does not install or run correctly.  Although 12.1.1.4 is a major improvement over 12.1.0.71, there are clearly still some lurking incompatibilities with some 64 bit Windows systems/components.  It is, however, a little misleading to say that "iTunes 12.1.1 does NOT work with Windows" - in many cases it works fine without switching to the alternative version.  I have the full 64-bit version of 12.1.1.4 running on three systems - two Windows 7 and one Windows 8.1 - no issues with either installation or operation on any of them.

  • Home sharing does not work with new mountain lion update.

    home sharing does not work with new mountain lion update. Does anyone else have the same issue. Updated all computers in my home, deauthorized and reauthorized each computer. turn off home sharing and turned it back on. don't know what else to do..please help...

    Our Apple TVs continue to lose connection ever since installing Mountain Lion on the host computer. The only thing that fixes them is to quit and relaunch iTunes, which only works unti the ATV goes to sleep. If a movie is paused for more than a few minutes and the ATV goes to sleep, pressing play again on the remote is greeted with "There are no movies on this computer" or "Turn on Home Sharing."
    If we stop a video on one ATV and attempt to resume it in another room, the error begins again. The other ATV can't connect until iTunes is relaunched.
    My guess is that it has something to do with the new [annoying] security settings. But I still haven't found a fix other than restarting iTunes everytime we want to watch something from our downloads. Fail.

Maybe you are looking for

  • Loop Browser Crashes Logic

    I have "upgraded" from Logic 7 to 8 (actually a downgrade in my opinion) and then to Logic 9. Now in L9, the Apple Loop browser crashes logic. It will not reindex. I can't play anything back, any activity in the browser crashes Logic. I've seen this

  • Arch Linux does not seem to recognize all memory

    Arch newbie here: I know I've got 4GB DDR3 on this machine, but everywhere apart from lshw seem to just show up as 1,43GB? I'm running the x86_64 version, so I know it is 64-bit, so there should be no problem there. From lshw : *-memory description:

  • Floating divs of different heights

    I have a layout that a client requires that is 3 columns wide I am trying to set it up with floating divs and the divs have different heights. What is the best way to lay this out and is it possible to use Edge Reflow to do this as when I lay out the

  • Pages help won't display topics

    I don't know what's going on. I've shut down and restarted several times. If I try to access Help from Pages, and choose Pages Help, the Help Center comes up. I enter a search term or two, and it will display a bunch of titles of topics. No matter ho

  • Hoe to correct this.

    Program: ZZ_ALV_REPORT_STUB Author : Clayton Mergen Date   : Purpose: Report using ALV function Notes: 1) Logos & wallpapers can be found in table BDS_CONN05    with class = PICTURES 2) Transaction OAER can be used to create PICTURES.    Run transact