Microsoft Office X- won't launch anymore
Hi:
I have Microsoft Office X- All of a sudden my Microsoft Office Apps won't launch anymore. They report an error yet if I open a document it will launch Microsoft Word or PowerPoint just fine.
I have tried to replace the Microsoft Office X from a Super Duper back up but it also is still failing to launch.
I am guessing "launch services" is goofed up. Does anyone know how to fix this issue?
Thank you,
Reid
I don't think it is an Intel based problem. I have a G5 iMac and a legal old MS office v.X upgrade on top of office 2001 version. Worked fine until a few weeks ago except for a few years needing to keep current with the latest XML free MS converter. Repaired disk/permissions. Dug out all of the app/preferences from my user/library. Reinstalled and it checked with MS mothership. However, still crashes on launch. I think perhaps the most recent OSX security update?
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Process:
Microsoft Outlook [880]
Path:
/Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier:
com.microsoft.Outlook
Version:
14.1.0 (14.1.0)
Build Info:
Unknown-110310~0
Code Type:
X86 (Native)
Parent Process: launchd [153]
Responsible:
Microsoft Outlook [880]
User ID:
502
Date/Time:
2014-01-09 13:00:56.989 +0100
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 251A025C-4B1E-45F4-564F-0A637C8A0F96
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000009b4f5c9b
VM Regions Near 0x9b4f5c9b:
__LINKEDIT
000000008fef2000-000000008ff05000 [ 76K] r--/rwx SM=COW /usr/lib/dyld
--> Submap
0000000090000000-00000000a0200000 [258.0M] r--/rwx SM=SHM machine-wide VM submap
mapped file
0000000090000000-00000000907c9000 [ 7972K] r-x/r-x SM=COW Object_id=75ae226d
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ApplicationServices.ATS
0x9b4f5c9b FOGetFontFamilyFromName + 0
1 com.apple.HIToolbox
0x9aba2dac HLTBGetFontNumber + 24
2 com.apple.HIToolbox
0x9a9798ed GetThemeFontCore(unsigned short, short, unsigned char*, short*, short*, unsigned char*) + 171
3 com.apple.HIToolbox
0x9a9799b2 UseThemeFont + 75
4 com.apple.HIToolbox
0x9a9b6d24 TFontStyle::ApplyToPort() const + 204
5 com.apple.HIToolbox
0x9a9a25aa HIView::ApplyFontStyleToCurrentPort(TFontStyle const*) + 30
6 com.apple.HIToolbox
0x9a9a2582 HIView::CalculateTextInfo(TFontStyle const*, short, HIThemeTextInfo*, unsigned char, unsigned long, unsigned long, unsigned long, unsigned long) + 402
7 com.apple.HIToolbox
0x9aa22714 HIStaticTextView::CalculateHIThemeTextInfoForPartSelf(short, HIThemeTextInfo*, unsigned char) + 138
8 com.apple.HIToolbox
0x9aa21fd7 HIStaticTextView::DrawSelf(short, __HIShape const*, CGContext*) + 353
9 com.apple.HIToolbox
0x9a8f2835 HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 361
10 com.apple.HIToolbox
0x9a8f26c0 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 518
11 com.apple.HIToolbox
0x9a9b4fae HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 784
12 com.apple.HIToolbox
0x9a9b524a HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1452
13 com.apple.HIToolbox
0x9a9b524a HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1452
14 com.apple.HIToolbox
0x9a9b4494 HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 890
15 com.apple.HIToolbox
0x9a9b40ce HIView::Draw(short, OpaqueGrafPtr*, unsigned long) + 84
16 com.apple.HIToolbox
0x9a9b4073 HIView::Render(unsigned long, CGContext*) + 45
17 com.apple.HIToolbox
0x9a8f0f7a WindowData::PrepareForVisibility() + 176
18 com.apple.HIToolbox
0x9a8efd67 _ShowHideWindows + 355
19 com.apple.HIToolbox
0x9abbd5a1 ShowWindow + 79
20 com.microsoft.mcp
0x013f2a1c McpShowWindow + 340
21 com.microsoft.Outlook
0x0001596e CSharablePtr<CWeakRefHolder>::Set(CWeakRefHolder*) + 1378
22 com.microsoft.Outlook
0x00014a36 __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > > std::__uninitialized_copy_a<__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, void (*)(long, long&, long&, long&)>(__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, std::allocator<void (*)(long, long&, long&, long&)>) + 12376
23 com.microsoft.Outlook
0x000143fb __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > > std::__uninitialized_copy_a<__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, void (*)(long, long&, long&, long&)>(__gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, __gnu_cxx::__normal_iterator<void (**)(long, long&, long&, long&), std::vector<void (*)(long, long&, long&, long&), std::allocator<void (*)(long, long&, long&, long&)> > >, std::allocator<void (*)(long, long&, long&, long&)>) + 10781
24 com.microsoft.Outlook
0x00011422 CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 35848
25 com.microsoft.Outlook
0x00010c84 CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 33898
26 com.microsoft.Outlook
0x0001058e CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 32116
27 com.apple.Foundation
0x99ff6692 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
28 com.apple.CoreFoundation
0x969247e4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
29 com.apple.CoreFoundation
0x968063fb _CFXNotificationPost + 3435
30 com.apple.Foundation
0x99fe4ebf -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
31 com.apple.AppKit
0x941937d5 -[NSApplication _postDidFinishNotification] + 367
32 com.apple.AppKit
0x94193475 -[NSApplication _sendFinishLaunchingNotification] + 239
33 com.apple.AppKit
0x9418fda4 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
34 com.apple.AppKit
0x9418f691 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
35 libobjc.A.dylib
0x9a418304 -[NSObject performSelector:withObject:withObject:] + 77
36 com.apple.Foundation
0x9a0053fa __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
37 com.apple.Foundation
0x9a004f31 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
38 com.apple.Foundation
0x9a004d3b _NSAppleEventManagerGenericHandler + 218
39 com.apple.AE
0x99eb5b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
40 com.apple.AE
0x99e84ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
41 com.apple.AE
0x99e84dce aeProcessAppleEvent + 318
42 com.apple.HIToolbox
0x9a90a7c1 AEProcessAppleEvent + 55
43 com.apple.AppKit
0x9418b3a8 _DPSNextEvent + 1089
44 com.apple.AppKit
0x9418aad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
45 com.microsoft.Outlook
0x0001054a CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 32048
46 com.apple.AppKit
0x9417d35c -[NSApplication run] + 727
47 com.apple.AppKit
0x941661f8 NSApplicationMain + 1165
48 com.microsoft.Outlook
0x000089fa CSharablePtr<CNetHostOption>::Set(CNetHostOption*) + 480
Thread 1:
0 libsystem_kernel.dylib
0x9412b046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x991b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x991bdcce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9412b992 kevent64 + 10
1 libdispatch.dylib
0x9870c8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x9870c556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib
0x9412b046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x991b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x991bdcce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9412b046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x991b9dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x991bdcce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9412ab76 __semwait_signal + 10
1 libsystem_c.dylib
0x9350805b nanosleep$UNIX2003 + 219
2 com.apple.Foundation
0x9a07c641 +[NSThread sleepForTimeInterval:] + 170
3 com.microsoft.mcp
0x013f11a9 RegisterWindowForMouseMoveEvents + 1004
4 com.apple.Foundation
0x9a04ef2e -[NSThread main] + 45
5 com.apple.Foundation
0x9a04ee86 __NSThread__main__ + 1426
6 libsystem_pthread.dylib
0x991b85fb _pthread_body + 144
7 libsystem_pthread.dylib
0x991b8485 _pthread_start + 130
8 libsystem_pthread.dylib
0x991bdcf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x990c34b1 ebx: 0x0000006d ecx: 0x00000000 edx: 0xbfff9c93
edi: 0xbfff9c96 esi: 0x990c34b1 ebp: 0xbfff9c18 esp: 0xbfff9c0c
ss: 0x00000023 efl: 0x00010282 eip: 0x9b4f5c9b cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x9b4f5c9b
Logical CPU:
0
Error Code:
0x00000014
Trap Number:
14
Binary Images:
0x5000 - 0xa7ffe7 +com.microsoft.Outlook (14.1.0 - 14.1.0) <7A0D5D40-CD3B-3686-F0D3-D15D0F13EBF9> /Applications/Microsoft Office 2011/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
0x1322000 - 0x133bff7 +com.microsoft.mbukernel_framework (14.1.0 - 14.1.0) <A92FB57F-23C8-3928-54A7-1769839A3790> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x1350000 - 0x1355ff7 +com.microsoft.outlookrightsframework (14.1.0 - 14.1.0) <05C4D0E1-87DF-6FC5-8D0A-E0D1F709CAD5> /Applications/Microsoft Office 2011/*/OutlookRightsFramework.framework/Versions/14/OutlookRightsFramework
0x135d000 - 0x13cefe7 +com.microsoft.netlib (14.1.0 - 14.1.0) <F92F2BBA-CA4F-9939-A62A-D992ECB3629F> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x13e5000 - 0x1603ff7 +com.microsoft.mcp (14.1.0 - 14.1.0) <98419278-F21E-17DC-B2AD-A0D551ACD1F2> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x16c2000 - 0x179dff7 +com.microsoft.powerplant (14.1.0 - 14.1.0) <05FDD587-1B85-4DAD-0C3F-7DFDA962AE87> /Applications/Microsoft Office 2011/*/PowerPlant.framework/Versions/14/PowerPlant
0x18d6000 - 0x1d3efef +com.microsoft.outlook.core.framework (14.1.0 - 14.1.0) <D2B2392A-CA3D-B889-1E08-D28C4AE34D31> /Applications/Microsoft Office 2011/*/OutlookCore.framework/Versions/14/OutlookCore
0x2122000 - 0x24acfe3 +com.microsoft.outlook.legacy.framework (14.1.0 - 14.1.0) <342E2B48-D239-ECEB-C128-E62E135A1A20> /Applications/Microsoft Office 2011/*/OutlookLegacy.framework/Versions/14/OutlookLegacy
0x29d4000 - 0x29e0feb +com.microsoft.merp (2.2.4 - 2.2.4) <7DA12803-4984-ECF7-D74F-D50A6228F8F5> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x29ed000 - 0x2a0fff7 +com.microsoft.powerplantcore (14.1.0 - 14.1.0) <E69A6F3B-4B0F-46D6-B494-42B034C8CE1E> /Applications/Microsoft Office 2011/*/PowerPlantCore.framework/Versions/14/PowerPlantCore
0x2a34000 - 0x2a37ff7 +com.microsoft.mbunamedstrings (14.1.0 - 14.1.0) <DC76AC0F-EB49-6F6E-FE2B-8025CD34511C> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x2a40000 - 0x2af8feb +com.microsoft.outlook.capi.framework (14.1.0 - 14.1.0) <49FB5F96-B026-A149-A6BB-E678D3541061> /Applications/Microsoft Office 2011/*/OPF.framework/Versions/14/OPF
0x2b4f000 - 0x2b53ff7 +com.microsoft.frameworks.officewindowlocalizer (14.1.0 - 14.1.0) <B2342BE6-022E-8664-CB22-324D5350DBF6> /Applications/Microsoft Office 2011/*/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer
0x2b5d000 - 0x2b9ffef +com.microsoft.mviewlib (14.1.0 - 14.1.0) <3FE84F3B-B232-274D-C1E1-EA7EE8F52A4F> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x2bc9000 - 0x2c0affb +OPF_Common.dylib (14.1) <62157962-C089-1109-E684-00FC0DE445A6> /Applications/Microsoft Office 2011/*/OPF.framework/Versions/14/Resources/OPF_Common.dylib
0x2c71000 - 0x2c75ff7 +com.microsoft.mbustrings (14.1.0 - 14.1.0) <F2251E2F-0B5A-914C-E830-51F5B810541A> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x2c80000 - 0x2cc2fff +com.microsoft.ribbon (14.1.0 - 14.1.0) <5ADC1AC8-68B6-F9FF-C3CB-AAC4515B5E79> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x2ce8000 - 0x2d09feb +com.microsoft.wlmstrings (14.1.0 - 14.1.0) <5CAEC907-DA67-65FC-E2FB-EE119F3D41C6> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x2d18000 - 0x2d6efeb +com.microsoft.CocoaUI (14.1.0 - 14.1.0) <B56F485C-1FFC-A77A-96A3-F62A1A988B6C> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x2da1000 - 0x2da3ff7 +com.microsoft.mbulocale (14.1.0 - 14.1.0) <555E12BE-D76E-8EFB-165E-2DC362D49681> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x2dab000 - 0x2de0ff3 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <7ADCF95E-0CCF-0D4D-C38D-4E72564A76D2> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x2e07000 - 0x2e6eff7 +com.microsoft.entourage.objcopf.framework (14.1.0 - 14.1.0) <20CAA539-0D4E-7338-102D-CB30B93B2E04> /Applications/Microsoft Office 2011/*/ObjCOPF.framework/Versions/14/ObjCOPF
0x2ed8000 - 0x2f01ff7 +com.microsoft.calendarcore.framework (14.1.0 - 14.1.0) <C58D1BB5-307F-DAA3-8345-21F8F810C7A8> /Applications/Microsoft Office 2011/*/CalendarCore.framework/Versions/14/CalendarCore
0x2f14000 - 0x2f56ff7 +com.microsoft.frameworks.outlookpaletteitems (14.1.0 - 14.1.0) <6BACF42B-9C72-B40D-1231-7F79AB465714> /Applications/Microsoft Office 2011/*/OutlookPaletteItems.framework/Versions/14/OutlookPaletteItems
0x2f77000 - 0x2f9fffb +com.microsoft.setupui (14.1.0 - 14.1.0) <F1495E00-195D-DC67-429E-AB11BE5BE075> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x2fc5000 - 0x2fd3ff7 +com.microsoft.mbuinstrument_framework (14.1.0 - 14.1.0) <DC3290CE-5369-BA47-ED7A-9D9FB5E841F2> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x2fdf000 - 0x317efef +com.microsoft.irm.framework (14.1.0 - 14.1.0) <AAB46DDE-FC9A-9FD1-DB70-89C807173460> /Applications/Microsoft Office 2011/*/IRM.framework/Versions/14/IRM
0x319d000 - 0x31c9fef +com.microsoft.netlib (14.1.0 - 14.1.0) <0AA761CA-6CD5-3930-6174-D94A301DDEAF> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x31e0000 - 0x3285ffb +com.microsoft.ole (14.1.0 - 14.1.0) <7E409CD5-7F65-4C6B-18DC-04663216C2A8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x32a7000 - 0x33e5feb +com.microsoft.MicrosoftOfficeDRM (14.1.0 - 14.1.0) <DE3EE972-B5E1-6CFD-33C9-755CA19A6742> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x3414000 - 0x34b3ffb +com.microsoft.ole_automation (14.1.0 - 14.1.0) <8F27F2EB-2C5F-570C-0482-DA8BE78ABDFB> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x34e2000 - 0x352cffb +com.microsoft.menulib (14.1.0 - 14.1.0) <07AF697B-7F11-744A-C452-B69F19CFC2CE> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x3544000 - 0x3545ff7 +com.microsoft.CocoaTooltipParser (14.1.0 - 14.1.0) <5C746B44-C2AF-3FF0-8A25-D07F78F9B440> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x354b000 - 0x355bff7 +com.microsoft.frameworks.wincrypto (14.1.0 - 14.1.0) <794E0BB0-8EAF-1AD4-AF4B-9DF64AD40F16> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
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0x98f43000 - 0x98f4cfff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x98f4d000 - 0x98f5bfff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x98f5c000 - 0x98f61ff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x98f62000 - 0x9906efff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9906f000 - 0x99078ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x99079000 - 0x990c7ff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x990c8000 - 0x990c9ff7 com.apple.diagnosticlogcollection (10.0 - 1000) <B2525E0D-2BB1-3AF6-BDCA-56DCDC1F7DBF> /System/Library/PrivateFrameworks/DiagnosticLogCollection.framework/Versions/A/ DiagnosticLogCollection
0x990ca000 - 0x991b6ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x991b7000 - 0x991beffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x991bf000 - 0x991d5ff9 com.apple.aps.framework (4.0 - 4.0) <B3D5B83C-4DDF-3E8E-A701-7931AE6FAF65> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x991d6000 - 0x992cafff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x992cb000 - 0x995ccff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/FramewUpdate to 14.3.9 for correct compatibility.
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Microsoft Office 2010 won't print on Win 8
Hello techwizes!
My Microsoft Office 2010 stopped printing on windows 8. Network Brother printer connected, online and printing from websites etc.
Suddenly it stopped printing from any Office software. Tried to remove and re-install the printer, no good.
I'd appreciate any advise!!!
Thanks in advanceHi,
Had you tried to repair Office( Select Control Panel > Click on Programs and Features > Search for Office > Click Change > Choose Repair)?
If the issue still exits, please try the following methods:
1. If Office 2010 detects there is a problem with a printer, some printing features or the printer may be disabled. In this case, you cannot use the disabled printers to print documents anymore.
To prevent Office 2010 from disabling printers, set the DisablePrintFeaturesOnCrash registry entry.
More reference:
http://support.microsoft.com/kb/983035/en-us
2. If you can connect the PC and printer through USB, please try:
a) Click Printer Properties / Advanced / Print directly to the printer
2) Remove the printer from the system (open the Printers control panel, right click on the printer, choose Remove). Then unplug the USB and plugit back in. Windows detected the new hardware, installed the driver.
Regards,
George Zhao
TechNet Community Support -
Is there any possibilty to recover the use of my Microsoft Office suite, which doesn't work anymore after installing Lion?
The programs display this error message: "no puede abrir la aplicación Microsoft Excel (o any other) porque las aplicaciones Power PC ya no son compatibles"
thanks for your helpYou will need to upgrade your suite of MS programs.
Older suites, like MS Office 2004, use program versions written for Macs with PPC processors. In order to use those apps in pre-Lion OS's on an Intel-processor machine, it was necessary to install Rosetta, software designed just for the purpose of using PPC-apps on an Intel machine.
Unfortunately, Lion does not support Rosetta, so those apps no longer work.
Solution - update them to a version which will work in Lion, such as the MS Office 2008 suite, or newer if available. -
Microsoft Office 2011 won't open on my Macbook Pro.
I have a Macbook Pro and I updated to OS X Yosemite (v. 10.10.1) and now that it's running that software, the Microsoft Office applications aren't opening. This is the problem details and system configuration:
Process: Microsoft Word [977]
Path: /Applications/Microsoft Office 2011/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ???
Build Info: Unknown-130913~0
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Word [977]
User ID: 501
Date/Time: 2014-12-31 12:47:13.131 -0600
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 521AE6BD-1D9D-6522-0912-F4DDDCA1A91B
Sleep/Wake UUID: 959F5DE3-4B67-4B2D-9234-2DF65F68ADC5
Time Awake Since Boot: 10000 seconds
Time Since Wake: 710 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Applications/Microsoft Office 2011/*/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fee4000 - 0x8ff17e03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
Model: MacBookPro9,2, BootROM MBP91.00D3.B09, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f44
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS545050A7E362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1Hi,
This is the forum to discuss questions and feedback for Windows-based Microsoft Office client. Since your query is directly related to Office for mac, I would suggest you to post in the forum of
Office for Mac, where you can get more experienced responses:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Microsoft Office 2008 Won't Open With OS X 10.9.4
I updated to 'Mavericks' about a month ago, had no issue whatsoever. I have been using Microsoft Office 2008 daily, a few times a day with no issues. This morning I tried to open it and it will not open, nor will 'Excell' or 'Power Point'. 'Entourage' opens fine. I keep getting an error notice "Mircrosoft Error Reporting" Any ideas how I can fix this? Thank you in advance.
http://www.pinterest.com/pin/create/extension/Is anybody going to get back to me? I have done everything from run my fontbook to try lunching it through spotlight. Then I went into my terminal and re-entered the sudo code - then when that did not work, I removed the program and reinstalled it - to no avail. None of the links below help. So if someone can correspond directly with information, that would help.
http://www.pinterest.com/pin/create/extension/ -
2009 macbook running slow after installing 2011 microsoft office, skype won't work either
Daughter just installed microsoft office 2011 ( her college sells it to students for $15.00 & you can use it for 4 years) on her 2 year old macbook. Computer is now running very slow and she isn't able to skype either. She got rid of her old microsoft program. Any clue what is going on? Could she need more memory or something? Maybe a trip to the genius bar over Thanksgiving break? She installed it because she was unable to open many documents she was recieving from professors because she was running an old version of office.
Karen...
Not enough free space on the startup disk can slow the system down.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you have a minimum of 15% free disk space.
And the startup disk may need repairing.
Follow the instructions here > Using Disk Utility to verify or repair disks -
Microsoft Office 2008 Won't Install On Snow Leopard
So I installed Snow Leopard last night, and everything's been going smoothly; that is, until I needed to reinstall Microsoft Office 2008. I uninstalled it when it was buggy, as I figured it was a simple issue that could be fixed with a reinstall, but now it refuses to even install.
I can get through the installer, up until the point where it tells me to select the components to install, and then when I click "Install"- nothing happens. Here's a video of exactly what's happening, to better diagnose the problem. (http://www.gynecologistcobra.net/misc/msinstallbug.html)Anyone care to help me figure out what's going on?
When I put the disk back in to install Rosetta, I got through it, until the end where it asked me to install. When I click it, the button greys out, then just goes back to normal and nothing installs, just like above. I don't know what's going on.I can't. Whenever I click the lock to make changes in Accounts, nothing happens. Everything stays just like it was.
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Itunes won't launch anymore: AVFoundationCF.dll problem
Hi,
since my last itunes update, it won't launch because of a "AVFoundationCF.dll" problem. I'm on a Windows XP system. Can anyone help me please?Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Now head into your Add or Remove programs control panel, select "Apple Application Support", click "Change" and then click Repair.
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post (although it's for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things):
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a window pops up saying that the prograam has encountered a problem and sh... -
Creative Suite programs won't launch anymore
I bought my Creative Suite Standard CS6 and it worked fine for three weeks. Suddenly it won't launch any of the programs. I've tried reinstalling the discs, but it still wont work. Additional information: I'm using Windows 7. I bought the Student/Teacher version and have registered it with Adobe.
http://www.thexlab.com/faqs/multipleappsquit.html
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Microsoft Office Suite Won't Print
Any Microsoft office product will not print and I'm getting this message:
"Word cannnot print due to a problem with a current printer. Make sure you have a printer selected i Print Center. You may need to print again or adjust your printer settings."
This message pops up no matter which printer I select.
Three things may have contributed (or not!):
1. just added iWork 08 & iLife 08
2. used the most recent update of Microsoft
3. printer/fax machine MAY HAVE been plugged into computer when fax tried to transmit (can't remember for sure as I've tried to problem solve)
Any help will be greatly appreciated.I am having the exact same problem.
I am running 10.4.10 and Office 11.3.7
I have just reinstalled the office suite and upgraded it.
In all of the office applications, when I try to print, it is unable to create a quick preview in the print dialog box and I am unable to create pdf's or anything else.
In word, the exact error message is
Microsoft Word Error Message:
"Word cannnot print due to a problem with a current printer. Make sure you have a printer selected in Print Center. You may need to print again or adjust your printer settings."
In Excel, a different message pops up. The message is...
Microsoft Word Error Message:
Microsoft Excel could not communicate with the printer.
There are several possible reasons:
- There may not be enough memory available. Try closing files and programs you aren't using.
- Your printer or its driver may not be set up correctly. You may need to adjust your printer settings.
- If you use a network for printing, there may be a problem with the network connections or the printer driver.
- There may be loose cables or a bad connection between your computer and printer.
I get these messages when Excel is the only program running.
Additionally, I have already reinstalled the printer's drivers (Brother HL2070N).
And yes, I am able to print from every other application I have tried (Safari, pages, numbers etc)
Thanks in advance!
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