Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working"
Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working" after I close any word document, (newly created or old word documents). Functionality of Word appears to be fine, I'm just tired of it crashing everytime I close it. Please HELP!
I am using Windows Vista, Service Pack 2 and Microsoft office 2007. The funny thing is, that when you are logged in to the other profile that we have created on our computer, Microsoft Word seems to work perfectly fine. The followiing is the exact "problem
signature":
Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.6541.5000
Application Timestamp: 4c38f4a9
Fault Module Name: StackHash_7ea6
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000374
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 7ea6
Additional Information 2: ac730771d80f73e85b4b32dbb839afea
Additional Information 3: dd03
Additional Information 4: 741335d7d979867fc01d44e6acd4ebee
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
If you can explain the solution in the most simple terms possible, it would help a lot. Thank you in advance.
--Ty
Hi,
This issue may occur due to conflict with certain software\driver such as PDF add-ons or default printer software.
To resolve your issue, you can follow the methods below to delete the corresponding registry:
1. Click Start , type regedit in the Start Search box, and then press ENTER.
2. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
3. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
4. On the Edit menu, click Delete, and then click Yes.
5. Exit Registry Editor.
6. Restart Word
Hope it helps.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
Similar Messages
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Microsoft Office 2013 has stopped working
Please can you help? My PC is running Windows 8 Professional Plus 64 bit. I downloaded and installed Microsoft Office 2013 32 bit and it worked perfectly until I changed my graphics card to an Asus Radeon HD6450 Silent. Since then, all
the programmes, Outlook, Word, Excel etc. have stopped working. I have Microsoft Office 2010 32 bit installed as well and that is still working fine.
I have tried removing COM Add-ins and have also repaired MS Office 2013 but neither have worked. I have read the KB article but the driver dlumd32.dll does not appear to be installed on my machine. All the applications will run in Safe Mode.
I have uninstalled Office 2013 and re-installed it but at the end of the installation I got the ‘Microsoft Office has stopped working’ message.
The event logs for each say:
EventData
outlook.exe
15.0.4433.1506
508fa723
atidxx32.dll
8.17.10.453
5064ffd8
c0000005
003c376c
e7c
01ce1cfcf2eb3b12
C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
C:\WINDOWS\SYSTEM32\atidxx32.dll
34205235-88f0-11e2-be82-002354da9f87
powerpnt.exe
15.0.4433.1506
508fa697
KERNELBASE.dll
6.2.9200.16451
50988950
e0000003
00014b32
1414
01ce1e86a1ccb5b6
C:\Program Files\Microsoft Office 15\root\office15\powerpnt.exe
C:\WINDOWS\SYSTEM32\KERNELBASE.dll
e773a04c-8a79-11e2-be83-002354da9f87
onenote.exe
15.0.4433.1507
509dd98c
unknown
0.0.0.0
00000000
c0000005
0166008c
de8
01ce1e86907c6cb7
C:\Program Files\Microsoft Office 15\root\office15\onenote.exe
unknown
d162f65f-8a79-11e2-be83-002354da9f87
outlook.exe
15.0.4433.1506
508fa723
atidxx32.dll
8.17.10.453
5064ffd8
c0000005
003c376c
b40
01ce1e867fe36df0
C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
C:\WINDOWS\SYSTEM32\atidxx32.dll
bf7330ec-8a79-11e2-be83-002354da9f87
IEXPLORE.EXE
10.0.9200.16482
50cfc9bf
atidxx32.dll
8.17.10.453
5064ffd8
c0000005
000135b4
9b8
01ce19d63a5e4f4c
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\SYSTEM32\atidxx32.dll
7b558297-85c9-11e2-be7e-002354da9f87Hi Lesley,
By checking the event log you provided, it seems this problem also occurs with Internet Explorer, isn't it?
And most of them are related to the atidxx32.dll file, I'd suggest we remove the graphics driver and see if this problem will still occur, if no, try to install any ohter version of graphics driver to see if this problem will still occur.
Max Meng
TechNet Community Support -
Office 2013: Microsoft setup bootstrapper has stopped working
I cannot install Office Professional Plus 2013 on Win 7 64-Bit. Neither x86 nor x64 Office 2013 can be installed sucessfully.
I've tried to uninstall the previous versions of Office 2007, via using the Microsoft Fixit tool
MicrosoftFixit50154 in
http://support.microsoft.com/kb/971179, but after that, it still failed to install Office 2013.
I've tried to remove all traces of the new Office installed on the system via
O15CTRRemove in http://support.microsoft.com/kb/2739501, but this fix cannot work with error code
0x80300113.
Can anyone help me? Thanks!Microsoft Office has stopped working.
Microsoft Word has stopped working.
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Microsoft Excel has stopped working.
Microsoft PowerPoint has stopped working.
Microsoft Publisher has stopped working.
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If You have any Problem Please Visit . this is very usefulll artical
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Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working
I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
The version of office I am installing is
en office professional plus 2013 with sp1 x86 and x64
The error log shows:
2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
2014/11/04 16:10:55:398::[4744] WER element [P6] is converted to [C6F06531]
2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55. Return code: 30088. Exception caught: UnexpectedError.
2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
The error window shows:
[Window Title]
Microsoft Setup Bootstrapper
[Main Instruction]
Microsoft Setup Bootstrapper has stopped working
[Content]
Windows can check online for a solution to the problem.
[V] View problem details [Check online for a solution and close the program] [Close the program]
Problem signature:
Problem Event Name: OfficeClassicSetup
SETUP EXE VERSION: 15.0.4454.1000
SETUP DLL NAME: OSETUP.DLL
SETUP DLL VERSION: 15.0.4569.1503
ERROR CODE: UnexpectedError
MSI HRESULT: Unspecified
ERROR DETAILS: C6F06531
FIRST ERROR CODE: UnexpectedError
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtI managed to fix this... here’s what I did:
I extracted the MSDN ISO to my downloads folder
I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
The log file created said “Cannot detect OSE Service”
I found the OSE Service in the setup folder from the ISO
I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
I ran the Office installer again and it all worked OK!
Steps to fix:
Create a folder for OSE
C:\Program Files\Common Files\microsoft shared\Source Engine
Copy the OSE.exe file to that folder
Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
Restart your machine
Open services (services.msc) and see that Office 64 Source Engine is installed
Start the service
Try installing Office 2013/Visio 2013.
OSE.reg:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
"DisplayName"="Office 64 Source Engine"
"Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
"Type"=dword:00000010
"Start"=dword:00000003
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
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00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00 -
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Microsoft Setup Bootstrapper has stopped working, cannot install
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Eveytime when completed scanned the documents, have received this windown popping since
yesterday
Microsoft windows
A problem caused the program to stop working correctly
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Close programHow is that issue related to Firefox?
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Microsoft Word Has Stopped Working
This is for Office 2013 Professional Plus.
This error happens when I start Word, and randomly when I use Ctrl+C, or Alt-Tab to another Screen. This error just plain annoying. Is there a solution to this problem?
Problem Details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 15.0.4551.1006
Application Timestamp: 526938c8
Fault Module Name: nvwgf2umx.dll
Fault Module Version: 8.15.11.8688
Fault Module Timestamp: 4a983728
Exception Code: c0000005
Exception Offset: 000000000006aa8f
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional information about the problem:
LCID: 1033
skulcid: 4105
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409Hi,
This issue seems to be related to your Nvidia Display Driver, please visit the link below, download the latest official driver that matches your graphics card, check if the issue persists:
http://www.nvidia.com/Download/index.aspx?lang=en-us
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Regards,
Melon Chen
TechNet Community Support
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