Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working"

Microsoft Word 2007 states "Microsoft Office Word Has Stopped Working" after I close any word document, (newly created or old word documents). Functionality of Word appears to be fine, I'm just tired of it crashing everytime I close it. Please HELP!
I am using Windows Vista, Service Pack 2 and Microsoft office 2007. The funny thing is, that when you are logged in to the other profile that we have created on our computer, Microsoft Word seems to work perfectly fine. The followiing is the exact "problem
signature":
Problem signature:
Problem Event Name: APPCRASH
Application Name: WINWORD.EXE
Application Version: 12.0.6541.5000
Application Timestamp: 4c38f4a9
Fault Module Name: StackHash_7ea6
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000374
Exception Offset: 000afaf8
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 7ea6
Additional Information 2: ac730771d80f73e85b4b32dbb839afea
Additional Information 3: dd03
Additional Information 4: 741335d7d979867fc01d44e6acd4ebee
Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
If you can explain the solution in the most simple terms possible, it would help a lot. Thank you in advance.
--Ty

Hi,
This issue may occur due to conflict with certain software\driver such as PDF add-ons or default printer software.
To resolve your issue, you can follow the methods below to delete the corresponding registry:
1. Click Start , type regedit in the Start Search box, and then press ENTER.
2. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
3. Locate and then click the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data
4. On the Edit menu, click Delete, and then click Yes.
5. Exit Registry Editor.
6. Restart Word
Hope it helps.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

Similar Messages

  • Microsoft Office 2013 has stopped working

    Please can you help?  My PC is running Windows 8 Professional Plus 64 bit.  I downloaded and installed Microsoft Office 2013 32 bit and it worked perfectly until I changed my graphics card to an Asus Radeon HD6450 Silent.  Since then, all
    the programmes, Outlook, Word, Excel etc. have stopped working.  I have Microsoft Office 2010 32 bit installed as well and that is still working fine.
    I have tried removing COM Add-ins and have also repaired MS Office 2013 but neither have worked.  I have read the KB article but the driver dlumd32.dll does not appear to be installed on my machine.  All the applications will run in Safe Mode.
    I have uninstalled Office 2013 and re-installed it but at the end of the installation I got the ‘Microsoft Office has stopped working’ message.
    The event logs for each say:
        EventData
                outlook.exe
                15.0.4433.1506
                508fa723
                atidxx32.dll
                8.17.10.453
                5064ffd8
                c0000005
                003c376c
                e7c
                01ce1cfcf2eb3b12
                C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
                C:\WINDOWS\SYSTEM32\atidxx32.dll
                34205235-88f0-11e2-be82-002354da9f87
                powerpnt.exe
                15.0.4433.1506
                508fa697
                KERNELBASE.dll
                6.2.9200.16451
                50988950
                e0000003
                00014b32
                1414
                01ce1e86a1ccb5b6
                C:\Program Files\Microsoft Office 15\root\office15\powerpnt.exe
                C:\WINDOWS\SYSTEM32\KERNELBASE.dll
                e773a04c-8a79-11e2-be83-002354da9f87
    onenote.exe
                15.0.4433.1507
                509dd98c
                unknown
                0.0.0.0
                00000000
                c0000005
                0166008c
                de8
                01ce1e86907c6cb7
                C:\Program Files\Microsoft Office 15\root\office15\onenote.exe
                unknown
                d162f65f-8a79-11e2-be83-002354da9f87
    outlook.exe
                15.0.4433.1506
                508fa723
                atidxx32.dll
                8.17.10.453
                5064ffd8
                c0000005
                003c376c
                b40
                01ce1e867fe36df0
                C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
                C:\WINDOWS\SYSTEM32\atidxx32.dll
                bf7330ec-8a79-11e2-be83-002354da9f87
        IEXPLORE.EXE
                10.0.9200.16482
                50cfc9bf
                atidxx32.dll
                8.17.10.453
                5064ffd8
                c0000005
                000135b4
                9b8
                01ce19d63a5e4f4c
                C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
                C:\WINDOWS\SYSTEM32\atidxx32.dll
                7b558297-85c9-11e2-be7e-002354da9f87

    Hi Lesley,
    By checking the event log you provided, it seems this problem also occurs with Internet Explorer, isn't it?
    And most of them are related to the atidxx32.dll file, I'd suggest we remove the graphics driver and see if this problem will still occur, if no, try to install any ohter version of graphics driver to see if this problem will still occur.
    Max Meng
    TechNet Community Support

  • Office 2013: Microsoft setup bootstrapper has stopped working

    I cannot install Office Professional Plus 2013 on Win 7 64-Bit. Neither x86 nor x64 Office 2013 can be installed sucessfully.
    I've tried to uninstall the previous versions of Office 2007, via using the Microsoft Fixit tool
    MicrosoftFixit50154 in
    http://support.microsoft.com/kb/971179, but after that, it still failed to install Office 2013.
    I've tried to remove all traces of the new Office installed on the system via
    O15CTRRemove in http://support.microsoft.com/kb/2739501, but this fix cannot work with error code
    0x80300113.
    Can anyone help me? Thanks!

    Microsoft Office has stopped working.
    Microsoft Word has stopped working.
    Microsoft Outlook has stopped working.
    Microsoft Excel has stopped working.
    Microsoft PowerPoint has stopped working.
    Microsoft Publisher has stopped working.
    Microsoft Visio has stopped working.
    If You have any Problem Please Visit . this is very usefulll artical
    http://www.broovo.com/how-to-fix-microsoft-office-2013-bootstrapper-error/

  • Cannot install Office 2013: Microsoft Setup Bootstrapper has stopped working

    I have been trying to install Office 2013 and get this error. Microsoft Setup Bootstrapper has stopped working. Full details are below.
    The version of office I am installing is
    en office professional plus 2013 with sp1 x86 and x64
    The error log shows:
    2014/11/04 16:10:55:382::[7440] Cannot start standalone OSE. from <path>\en_office_professional_plus_2013_with_sp1_x86_and_x64_dvd_3928186\x86\proplusr.ww\ose.exe. Error code: 0x80070102
    2014/11/04 16:10:55:382::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[7440] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:398::[4744] WER element [P4] is set to value [UnexpectedError]
    2014/11/04 16:10:55:398::[4744] WER element [P7] is set to value [UnexpectedError]
    2014/11/04 16:10:55:398::[4744] WER element [P6] is set to value [Unable to select Source Engine process to start, see debug level logs for detail]
    2014/11/04 16:10:55:398::[4744]  WER element [P6] is converted to [C6F06531]
    2014/11/04 16:10:55:398::[4744] Error: Unable to select Source Engine process to start, see debug level logs for detail Type: 88::UnexpectedError.
    2014/11/04 16:10:55:413::[4744] Catalyst execution finished: 11/04/2014 16:10:55.  Return code: 30088.  Exception caught: UnexpectedError.
    2014/11/04 16:10:55:413::[4744] PERF: TickCount=4546680 Name=RunSetup Description=End function
    The error window shows:
    [Window Title]
    Microsoft Setup Bootstrapper
    [Main Instruction]
    Microsoft Setup Bootstrapper has stopped working
    [Content]
    Windows can check online for a solution to the problem.
    [V] View problem details  [Check online for a solution and close the program] [Close the program]
    Problem signature:
      Problem Event Name: OfficeClassicSetup
      SETUP EXE VERSION: 15.0.4454.1000
      SETUP DLL NAME: OSETUP.DLL
      SETUP DLL VERSION: 15.0.4569.1503
      ERROR CODE: UnexpectedError
      MSI HRESULT: Unspecified
      ERROR DETAILS: C6F06531
      FIRST ERROR CODE: UnexpectedError
      OS Version: 6.1.7601.2.1.0.256.4
      Locale ID: 2057
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    I managed to fix this... here’s what I did:
    I extracted the MSDN ISO to my downloads folder
    I created an office 2013 config file with logging set to verbose and copied it to the x64 installer directory
    I ran the installer and looked in my temp folder (c:\users\rob.henwood\AppData\Local\Temp)
    The log file created said “Cannot detect OSE Service”
    I found the OSE Service in the setup folder from the ISO
    I looked on another machine and found where it is installed then copied the registry settings for the OSE service.
    I restarted the machine and found the Office 64 Source Engine service now existed. I started the service.
    I ran the Office installer again and it all worked OK!
    Steps to fix:
    Create a folder for OSE
    C:\Program Files\Common Files\microsoft shared\Source Engine
    Copy the OSE.exe file to that folder
    Open the OSE.reg file (shown below) and apply the registry settings in that file to your registry
    Restart your machine
    Open services (services.msc) and see that  Office 64 Source Engine is installed
    Start the service
    Try installing Office 2013/Visio 2013.
    OSE.reg:
    Windows Registry Editor Version 5.00
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64]
    "DisplayName"="Office 64 Source Engine"
    "Description"="Saves installation files used for updates and repairs and is required for the downloading of Setup updates and Watson error reports."
    "Type"=dword:00000010
    "Start"=dword:00000003
    "ErrorControl"=dword:00000001
    "ImagePath"=hex(2):22,00,43,00,3a,00,5c,00,50,00,72,00,6f,00,67,00,72,00,61,00,\
      6d,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,43,00,6f,00,6d,00,6d,00,6f,\
      00,6e,00,20,00,46,00,69,00,6c,00,65,00,73,00,5c,00,4d,00,69,00,63,00,72,00,\
      6f,00,73,00,6f,00,66,00,74,00,20,00,53,00,68,00,61,00,72,00,65,00,64,00,5c,\
      00,53,00,6f,00,75,00,72,00,63,00,65,00,20,00,45,00,6e,00,67,00,69,00,6e,00,\
      65,00,5c,00,4f,00,53,00,45,00,2e,00,45,00,58,00,45,00,22,00,00,00
    "ObjectName"="LocalSystem"
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose64\Security]
    "Security"=hex:01,00,14,80,8c,00,00,00,98,00,00,00,14,00,00,00,30,00,00,00,02,\
      00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
      00,00,02,00,5c,00,04,00,00,00,00,00,14,00,9d,01,00,00,01,01,00,00,00,00,00,\
      05,04,00,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,\
      00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,00,\
      00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,01,01,00,00,00,00,\
      00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00

  • Word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

    word has stopped working on my macbook air, i have used it before and powerpoint etc are all still working, but i can no longer open word or word files can anyone help?

    Hi Rachel,
    Have you tried reinstalling Microsoft Word? Have you tried reinstalling Office? Have you run any updates recently for Microsoft Office? There was one that came out this week. You may wish to ask this question over at the Microsoft Word forums, there's a good chance you'll get a better answer as well. This forum is primarily designed for the MacBook Air hardware and interoperability with OS X on a MacBook Air.
    http://support.microsoft.com/gp/cp_macoffice2008_master

  • Microsoft setup bootstraper has stopped working

    hi, when i am trying to install microsoft office professional plus 2013  in my windows8.1 based system pc , i can not installed it. there shows a massage " microsoft bootstraper has stopped working" i tried to installed it several time but
    it shows same massage . please help me.....

    Hi,
    "Microsoft Setup Bootstrapper has stopped working" is a generic error for Office installation. It could be caused by lots of reasons, thus the troubleshooting of this issue can be tricky.
    You might first check the setup log file and see if there is anything useful there. If you would like us to help analyze the logs, you can send the log file to this email account:
    [email protected] and inform us here (the email subject should be the link of this thread).
    Also, to troubleshoot the issue, I would sggest we try following steps:
    If you have any trial or beta version of Office 2013 ever installed on your computer, please try to run
    Microsoft Fix-It tool
    to remove any possible traces which might cause the problem.
    If you have enabled any real-time scanning feature of your antivirus program or firewall application, temporarily disable them, then try again.
    Hope this helps.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Microsoft Setup Bootstrapper has stopped working, cannot install

    We have acquired license for MS Office Pro Plus 2013.  and downloaded SW_DVD5_Office_Professional_Plus_2013w_SP1_64Bit_English_MLF_X19-35976.ISO
    to  be installed on my 64bit system. but i am unable to do that as it reaches half way and then shows below mentioned message,
    Microsoft Setup Bootstrapper has stopped working
    I have tried several suggestions like cleaning registry, disabling firewalls, antivirus, stopping print spool, stopping services etc.
    please help me get thru this problem. 

    Hi,
    There are many reasons for the happening of this problem (Bootstrapper has stopped working), like a beta edition of Office exists, antivirus or firewall program or other security software, etc.
    Have you ever attempted to install other Office products on this machine previously? Remnants of old Office installation is a common cause of this issue.
    I see you've mentioned "cleaning registry", not sure how you did this, the recommended way to remove any traces/remnants for the old Office instance from your system is to run
    Microsoft Fix It tool.
    After this, please try again in Windows clean boot and see if issue persists:
    http://support.microsoft.com/kb/929135
    Please feel free to post back with any findings.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Microsoft bootstrap manager has stopped working in my Lenovo G560!!!

    I recently downgraded my Lenovo G560 to Windows 7 Ultimate from Windows 8 Pro (Werfault.exe error continued to reoccur even after clean installs). However, after reinstalling my drivers and programs, I cannot install any Office programs. I have tried installing Office 2013 and it encounters an error; Microsoft bootstrap manager has stopped working to be particular. I re-tried with Office 2010 and the installation fails to complete citing an error. These two office packages have previously worked in my G560. Used Office 2010 for a while before installing Office 2013 which I have used for two months. Does the recent install of Windows 7 Ultimate 64 bit have anything to do with it? How can I fix it? Any help will be appreciated.

    I'll try that in a few days. I'm currently on the road. Didn't carry my external HDDs with me. Will try it then let you know.

  • Microsoft Setup Bootstrapper Has Stopped Working when Trying to Install MS Project Professtional 2013

    I cannot get the trial version of MS Project 2013 to load onto my computer.
    I keep getting "Microsoft Setup Bootstrapper Has Stopped Working" error message when attempting to download.

    What operating system are you attempting to install to?

  • Microsoft Office in parallels stops working

    Hi. My mom upgraded to an iMac a few months ago. She works freelance as a translator, and thus uses several electronic dictionaries. Unfrotunately, these dictionaries are only available for windows, and so are some of the spell checks that she uses.
    Consequently, she works in microsoft office 2010 installed in parallels 7 with windows 7 home premium (OS X lion) (yes, before you make fun of me, I do know about pages, numbers and keynote, its the compatibility with some of the spel checkers that is the problem).
    So the problem is, when she tries to run a spell check, a window appears saying: "microsoft word have stopped working and need to close". This also happens ocasionally at random intervals.
    Is this a microsoft problem, a parallels problem, or just a simple setting somewhere? At the moment, she has to transfer every document to her old computer to perfor a spell check.
    Thanks
    Nico-Ben

    This could be either a Word problem, a Windows problem, or (least likely) a Parallels problem. It could well be a problem with Windows malware, particularly if she's not running good, well-updated malware protection in Windows on that system. It's not a Mac problem, however, so I suggest you take this issue up in either the Parallels forum, Microsoft's forums for Word or Windows, or a web site oriented to Windows troubleshooting.
    Regards.

  • Microsoft Windows - Intrastat Has Stopped Working error message...

    Hi Experts,
    When running the Intrastat Declaration Report the following error window box pops up:
    Microsoft Windows
    Intrastat For Business One Has Stopped  Working
    Windows can check online for a solution to the problem
    -> Check on line for a solution and close the program
    -> Close the program
    Problem Signature:
    Problem Event Name:  BEX
    Application Name: BN_Intrastat.exe
    Application Version: 8.80.229.0
    Application Timestamp: 4db5952d
    Fault Module Name:  MSVCR80.dll
    Fault Module Version:  8.0.50727.4053
    Fault Module Timestamp:  4a594c79
    Exception Offset:  0000eb46
    Exception Code:  c000000d
    Please can you help me with this one please?
    It's SAP 8.8
    Many thanks in advance for any help!
    Caroline

    Hi Caroline,
    Your question belongs to 3rd arty add-on forum. I will move it there after few days.
    To give you a tip: try restart everything to see if problem could be gone away. If not, you have to do a clean reinstall for the add-on.
    Thanks,
    Gordon

  • TS3899 Microsoft Office mail has stopped sending iCloud email saying password is invalid I have changed nothing any ideas???

    Since the update of operation system a few days ago my microsoft for mac email has stopped sending icloud emails?? I still get emails however can't

    Contact AOL customer or technical support.

  • Microsoft Outlook 2010 Has Stopped Working

    I contact you regarding an Outlook 2010 (Windows 7) problem that I am having.  In the past Outlook has constantly closed after I send an email and then reopens on its
    own.  It didn't occur every time but has happened since I started and often several times a day.  Now I cannot open Outlook at all and get the below error message.  I have tried opening Outlook in the safe mode but without success. Do you have
    any ideas on what may be the cause of this? Thanks.
    Attempt to restart C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE has failed! Please start it manually.

    Does outlook crash before sending email or after sending email? We could go to Outlook Web App(or Web-based access) to check the email sending with success.
    First make sure that you have Microsoft Update configured to also check for Office updates.
    Then when you use a data file, it could be that an issue with that data file is preventing Outlook from starting correctly. You can use scanpst.exe to scan the mentioned data file for errors. The location of scanpst.exe depends on your version and language
    of Outlook. When the scan is done and errors have been fixed, run scanpst.exe again until no errors are found anymore. If after scanning the file more than 3 or 4 times errors are still found, you might want to copy over your data in a new data file.
    http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA010075831.aspx
    All the above methods don't work. You could recreate your mail profile in Control Panel > Mail applet. You could first add a new mail profile without deleting or otherwise affecting your current configuration just to see if it will indeed solve your issue.
    If so, you can easily migrate your Outlook data file from the broken mail profile to the newly created one.
    http://support.microsoft.com/kb/829918
    If you still have any problems, please note that any error codes or messages.
    Tony Chen
    TechNet Community Support

  • I have received a pop window '' Microsoft window " - PaperPort has stopped working. A problem caused the program to stop working correctly.

    Eveytime when completed scanned the documents, have received this windown popping since
    yesterday
    Microsoft windows
    A problem caused the program to stop working correctly
    Windows will close the program and notify you if a solution is available
    Close program

    How is that issue related to Firefox?

  • Microsoft Word Has Stopped Working

    This is for Office 2013 Professional Plus.
    This error happens when I start Word, and randomly when I use Ctrl+C, or Alt-Tab to another Screen. This error just plain annoying. Is there a solution to this problem?
    Problem Details:
    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    WINWORD.EXE
      Application Version:    15.0.4551.1006
      Application Timestamp:    526938c8
      Fault Module Name:    nvwgf2umx.dll
      Fault Module Version:    8.15.11.8688
      Fault Module Timestamp:    4a983728
      Exception Code:    c0000005
      Exception Offset:    000000000006aa8f
      OS Version:    6.1.7601.2.1.0.768.3
      Locale ID:    4105
    Additional information about the problem:
      LCID:    1033
      skulcid:    4105
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    Hi,
    This issue seems to be related to your Nvidia Display Driver, please visit the link below, download the latest official driver that matches your graphics card, check if the issue persists:
    http://www.nvidia.com/Download/index.aspx?lang=en-us
    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
    Regards,
    Melon Chen
    TechNet Community Support

Maybe you are looking for