Mid-2010 MacBook Pro Resets Itself
I bought my 13" Macbook Pro in September of last year. Lately it has intermittently started resetting itself, meaning in the middle of whatever I'm working on, my screen will suddenly turn a light blue color, then the desktop will reload afresh, with all the applications I'd been working on previously no longer open. It seems to happen when I'm switching between programs, primarily when I'm switching back to Safari or Word, but that may just be coincidence. It's frustrating, but I haven't lost any data yet. I've run all software updates, if that makes any difference.
Any thoughts? Thanks!
I suppose I should have mentioned that I've been making frequent Time Machine backups and save my most important files in cloud storage. I'm certainly not averse to making a Genius Bar appointment, but I do have reservations about how much they'll be able to help given that I can't reproduce the problem at will.
Similar Messages
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Mid-2010 MacBook Pro stuck in clamshell mode?
I asked a similar question to this earlier, but now the problem has been more consistent. I have a mid-2010 MacBook Pro that I often use with an external display, plugged in via mini-DVI to HDMI adapter. The problem is, after I've unplugged my macbook to "go mobile" and am away from my display, if I ever have to restart my computer or boot into Windows 7, my computer will think it's still in clamshell mode. The screen will stay dark, and if the lid is closed, the white light will stay on steadily, not pulsing. However, if I plug into my external display when this is happening, the external display works fine and I have a display again. When I look up my displays while connected to an external display while this is happening, my internal display isn't even listed in the system report; it's like it doesn't exist! And this is especially a problem now as I am away on a 3 week school related trip.
I have not been able to consistently reproduce this problem. Sometimes it restarts normally, sometimes I restart it and get the gray + apple logo screen that then goes dark, and sometimes the internal display just never turns on. The problem doesn't seem to be related to an OS, as it happens when booting into Windows 7 OR mountain lion 10.8.5. I've tried resetting PRAM mutliple times as well as performing an SMC reset multiple times, and neither has helped. This even happened when I was booting into a mountain lion install USB, as I thought maybe a fresh install would help. I've seen many other forums discussing a similar issue, but none described quite like mine.
What gives?? How can I get my macbook to restart normally? I really don't want to have to make a repair, even though it's looking like a hardware problem. My computer is one month after Apple Care has expired, and I can't afford a pricey repair as I'm a very in debt student who only has a MacBook because his school gave it to him in the first place. I would be very appreciative for any suggestions and/or help! Thanks!Hello thedoctor8706
Reset your NVRAM and test to see if that resolves your issues. Typically that will resolve video, volume, startup disk selection, and kernel panic issues.
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
Mid 2010 macbook pro slow to sleep. No print queu issues.
Hey everyone! My Mid 2010 macbook pro slow is slow to go to sleep. I have read several community forums and I've checked for old print jobs (which seems to be a common issue) and have found none. I've also reset all printers and jobs. Anyways, it takes 35 to 60 seconds to go sleep (until fan/harddrive turns off/I see blinking white light). This slow sleep occurs even with a complete fresh install of Mavericks, and even after installing a new SSD. I am honestly at a loss.
I did the "pmset -g log" command and I have found two reoccurring things that I think might be the reason (though I don't really understand it fully). I commonly see "TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15" commonly and "PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30". I have bolded both of these below:
id:0xa00000a7a [System: DeclUser kDisp]
2/11/15, 9:16:49 AM EST Summary- [System: No Assertions] Using Batt
2/11/15, 9:37:59 AM EST Assertions PID 17(powerd) Created InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:00 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions PID 17(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions PID 17(powerd) Released InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Summary- [System: DeclUser kDisp] Using Batt
Sleep/Wakes since boot at 2/8/15, 8:52:21 PM EST :18 Dark Wake Count in this sleep cycle:0
UUID: 09576726-5A6B-4848-82C1-8613E9381C59
2/8/15, 4:48:35 PM EST Sleep Software Sleep pid=59: Using BATT (Charge:67%) 11558 secs
2/8/15, 4:48:39 PM EST SlowResponse PMConnection: Response from com.apple.apsd is slow (powercaps:0x0) 4495 ms
2/8/15, 4:48:39 PM EST WakeRequests Clients requested wake events: None
2/8/15, 8:01:13 PM EST Wake Wake [CDNVA] due to EC LID0/HID Activity: Using BATT (Charge:63%)
2/8/15, 8:01:13 PM EST SlowResponse Kernel: Response from powerd is slow (powercaps:0x0) 4508 ms
2/8/15, 8:01:43 PM EST Assertions PID 426(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30 id:0x100000254 [System: DeclUser kDisp]
2/8/15, 8:01:43 PM EST Assertions PID 171(UserEventAgent) Released BackgroundTask "com.apple.AddressBook.ScheduledSync" 00:00:30 id:0xc00000255 [System: DeclUser kDisp]
Does anybody have any ideas? Fixes? I am flummoxed. Thanks!Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/kb/PH14204?viewlocale=en_US
Best. -
Mid 2010 MacBook Pro 15" Blacks Out Without Warning
Quick Summary of Problem: My MacBook Pro is currently shutting down without warning. It would be more accurate to say that the screen goes blank but the machine remains on as can be heard by the fan. Nothing resolves it without powering down and restarting. It has occurred when attached to a power source or via the battery.
My machine specs: Mid 2010 MacBook Pro 15” with 500GB hard drive, 8GB RAM, Intel HD Graphics/nVidia GeForce GT 330M with 512MB, anti-glare 15” screen with max resolution 1680 x 1050). Running Snow Leopard 10.6.8 with 2013-001 Security Patch installed.
I have AppleCare which commenced when I first bought the machine in July 2010.
System Profiler says my battery condition is ‘Normal’. Cycle count: 610.
Detailed Summary of Problem: Back in January, my MacBook Pro shut down several times without warning. Each time, I was creating selections on high resolution imagery in Adobe Photoshop CS5.
Not long after, I saw the ‘MacBook Pro SMC Firmware Update 1.7’ relased on Feb 12 (http://support.apple.com/kb/DL1633) and installed it via Software Update. By coincidence or not, my MBP behaved much better afterwards and the seemingly random blank screens requiring a restart disappeared.
But then I installed the ‘Security Update 2013-001 (Snow Leopard)’(http://support.apple.com/kb/DL1642) via Software Update and that’s the only thing I can really remember changing to my system. Since then, the black-outs have reappeared. As before, I was usually using Photoshop and working with high resolution imagery. However, one time the machine blacked-out, I was simply doing a two-finger scroll on the built-in trackpad whilst in Chrome (Version 25.0.1364.172).
The blackout has occurred twice now not being connected to power, and twice with it being connected to a wall socket. Needless to say, I lost work in Photoshop (even though I’ve begun to save more regularly) and now it feels like it’s a ticking time bomb and I don’t know when it’s going to go off.
One thing I’ve found rather odd is that in the crash log, the kernal version doesn’t seem right for Snow Leopard:
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
The full crash log can be found at the bottom of this post.
Fixes I’ve tried:
1) Resetting the NV-RAM has done nothing. (was suggested
2) I’ve tried reinstalling the ‘MacBook Pro SMC Firmware Update 1.7’ by downloading the manual installer from Apple, however it now says ‘Alert: This software is not supported on your system’ which in a way makes sense given I’d already applied the firmware update, but a more accurate message along the lines of ‘This firmware update has already been installed’ would be more reassuring.
3) If all else fails, I could resort to copying over a backup I created with Carbon Copy Cloner, which was done before I reinstalled the 2013-001 Security Update for Snow Leopard. But that’s a bit of a headache too, because my documents I’ve updated since the backup will be out of sync. Another reason this isn’t a great solution is that I can’t take advantage of the 2013-001 security update, nor future ones.
Any suggestions? There’s probably no good time for something like this to happen, but this is a particularly bad time – I’m currently beginning design and finished art freelancing and brushing up on some applications I haven’t used in years. Nor am I going to make an impression meeting with recruiters without my folio being presented from my MBP.
I’ve already booked a Genius appointment 2.5 days from now, but all help and ideas greatly appreciated!
Interval Since Last Panic Report: 1499814 sec
Panics Since Last Report: 3
Anonymous UUID: 64BB09F4-C27C-4BA6-A3C4-EAF953593C01
Sun Mar 17 21:18:55 2013
panic(cpu 2 caller 0x83506c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa691c000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x81ec2188 : 0x21b837 (0x5dd7fc 0x81ec21bc 0x223ce1 0x0)
0x81ec21d8 : 0x83506c9b (0x8371c28c 0x8378c800 0x8372ae60 0x0)
0x81ec2278 : 0x83621608 (0xe826c04 0xd8e9004 0x100 0x16043000)
0x81ec22c8 : 0x83618601 (0xd8e9004 0x100 0x81ec22f8 0x834f6778)
0x81ec22f8 : 0x83d3b9a6 (0xd8e9004 0x100 0x438004ee 0x1)
0x81ec2438 : 0x836402b5 (0xd8e9004 0xd8eb004 0x0 0x0)
0x81ec2478 : 0x8350fe7c (0xd8e9004 0xd8eb004 0x0 0x0)
0x81ec2518 : 0x8350c55b (0x0 0x9 0x0 0x0)
0x81ec26c8 : 0x8350e58f (0x0 0x600d600d 0x702b 0x81ec26f8)
0x81ec2798 : 0x82b07eae (0xc1d00041 0xbfef0033 0xbfef0034 0x857c)
0x81ec2808 : 0x82b17734 (0x1a699c00 0x1a106300 0x8 0x0)
0x81ec2828 : 0x82b3c322 (0x1a106300 0xb 0x81ec2848 0x2345f4)
0x81ec2858 : 0x82b3cb3d (0xe863000 0x0 0x81ec287c 0x0)
0x81ec2888 : 0x82b1cd79 (0xe863000 0xa4837080 0x0 0x0)
0x81ec28d8 : 0x82aded0c (0x6bbcb000 0x0 0x0 0x3)
0x81ec2948 : 0x82ade40f (0x6bbcb000 0x0 0x2 0x3)
0x81ec2978 : 0x82ad405f (0x6bbcb000 0x0 0x2 0x6be38000)
0x81ec2ab8 : 0x82b0d5d8 (0x6be38000 0x1 0x81ec2bcc 0x81ec2bc8)
0x81ec2b68 : 0x82acffe1 (0x6be38000 0x1 0x81ec2bcc 0x81ec2bc8)
0x81ec2be8 : 0x56da06 (0x6be38000 0x0 0x81ec2e3c 0x81ec2c74)
0x81ec2c38 : 0x56e2a5 (0x82b5e720 0x6be38000 0x160bc588 0x1)
0x81ec2c88 : 0x56eb59 (0x6be38000 0x10 0x81ec2cd0 0x0)
0x81ec2da8 : 0x286638 (0x6be38000 0x10 0x160bc588 0x1)
0x81ec3e58 : 0x21dbe5 (0x160bc560 0x1b4155a0 0x1ecfa8 0x5d43)
0x81ec3e98 : 0x210a86 (0x160bc500 0x0 0xe759570 0xea560e0)
0x81ec3ef8 : 0x216f84 (0x160bc500 0x0 0x0 0x0)
0x81ec3f78 : 0x295c57 (0xda5e288 0x0 0x0 0x0)
0x81ec3fc8 : 0x2a256d (0xda5e284 0x0 0x10 0x18c5fa84)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x82ac4000->0x82b7afff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
com.apple.nvidia.nv50hal(6.4.0)@0x83c05000->0x84019fff
dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
com.apple.NVDAResman(6.4.0)@0x834a0000->0x8378dfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 27346403042381
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x7ab8a000, size 0x65536) - last unloaded 108333775323
loaded kexts:
com.vmware.kext.vmnet 3.1.2
com.vmware.kext.vmioplug 3.1.2
com.vmware.kext.vmci 3.1.2
com.vmware.kext.vmx86 3.1.2
virtualcdrw.driver 1.0
com.AmbrosiaSW.AudioSupport 3.2
at.obdev.nke.LittleSnitch 2.4.0
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 44829748683
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 364
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.GeForce 6.4.0
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOATAPIProtocolTransport 2.5.1
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 365
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 3I am sorry. The page that came up has an AD for issues with a 13" MacBook Pro in the corner. I read the AD as if it were part of the article and assumed the whole page referred to the 13" model. My Mistake.
However, the issue described by TS4088 is not a soldering problem. It is a Latent Defect -- a flaw built into certain batches of those chips from the day they were packaged and installed.
If your Mac fails the VST test used to detect this Latent Defect, re-flowing the solder is likely to have NO EFFECT on its performance -- the solution is the remove the defective chip and replace with a good one.
There certainly can be problems in these and other Macs where a re-flow would be beneficial. But I caution Readers not to generalize your solution to Macs that are known to fail VST. Re-flow alone will not solve the Latent Defect problem. -
Mid 2010 Macbook Pro "Your Computer was restarted because of a problem"
Hi guys,
Ever since I upgraded to Mountain Lion my Mid 2010 Macbook Pro has been randomly restarting itself and showing a grey sceen with the text "Your computer was restarted because of a problem."
I've googled and read all sorts of things saying remove everything from Login Items, it still happens. Everything I've tried has done nothing. Just in case it helps, here is my latest kernel panic log from Console:
Wed Jan 16 20:23:26 2013
panic(cpu 2 caller 0xffffff7f8c16bb25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80aade1000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8081a8b260 : 0xffffff800ba1d626
0xffffff8081a8b2d0 : 0xffffff7f8c16bb25
0xffffff8081a8b360 : 0xffffff7f8c2654b3
0xffffff8081a8b3c0 : 0xffffff7f8c265527
0xffffff8081a8b430 : 0xffffff7f8c57a853
0xffffff8081a8b570 : 0xffffff7f8c28b659
0xffffff8081a8b5a0 : 0xffffff7f8c1758da
0xffffff8081a8b650 : 0xffffff7f8c170fac
0xffffff8081a8b840 : 0xffffff7f8c172ade
0xffffff8081a8b920 : 0xffffff7f8d1d9ad5
0xffffff8081a8b960 : 0xffffff7f8d1ef507
0xffffff8081a8b980 : 0xffffff7f8d20e353
0xffffff8081a8b9c0 : 0xffffff7f8d20e3b1
0xffffff8081a8ba00 : 0xffffff7f8d1f4c43
0xffffff8081a8ba50 : 0xffffff7f8d1af0fc
0xffffff8081a8bae0 : 0xffffff7f8d1aaefa
0xffffff8081a8bb10 : 0xffffff7f8d1a8aab
0xffffff8081a8bb40 : 0xffffff800be650c3
0xffffff8081a8bbc0 : 0xffffff800be67153
0xffffff8081a8bc20 : 0xffffff800be64b8f
0xffffff8081a8bd70 : 0xffffff800ba981e1
0xffffff8081a8be80 : 0xffffff800ba20aed
0xffffff8081a8beb0 : 0xffffff800ba10448
0xffffff8081a8bf00 : 0xffffff800ba1961b
0xffffff8081a8bf70 : 0xffffff800baa5b16
0xffffff8081a8bfb0 : 0xffffff800baced53
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c104 000->0xffffff7f8c406fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f8 c414000->0xffffff7f8c736fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f8d190000 ->0xffffff7f8d252fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f8c1 04000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8c0f0000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8c072000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8c0ad000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000000b800000
Kernel text base: 0xffffff800ba00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 6221983549187
last loaded kext at 38470250641: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8da1b000, size 36864)
last unloaded kext at 216558598475: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f8c9ea000, size 65536)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleSMC 3.1.4d2
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0It looks as if you may have the dreaded 'bad GPU' that shipped with some versions of the 2010 model. See - http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US.
Use the "Contact" Apple techs link and see if your model may be one affected. If it is, you'll qualify for a free logic board replacement from Apple.
Good luck,
Clinton -
Mid 2010 Macbook Pro will not stay off or asleep
Hi,
I have a mid 2010 MacBook Pro will not stay turned off when I tell it to shut down. It will shut down just fine, but a few seconds later it will boot up again. This also happens when I try to close the lid (or just put it to sleep), it will work fine, screen/Apple logo on the back will turn off and the status LED will slowly pulse. However a few seconds later, the LED stops pulsing and the Apple logo will illuminate. If I open the lid I will be greeted with the log in page with zero delay (i.e. its been displaying for a while).
This has become problematic because the computer always be running. If I put it in my laptop bag the computer will get hot as ****. The only way to get it to really turn off is to let the battery die or remove the battery. But this computer does not have the externally removable battery so that is not a trivial process.
The symptoms exist in both Mac OS (Mountain Lion and Maveriks) and Windows 8/8.1. This makes me believe its something in the hardware (or at least a setting in the hardware), not software (I know Apple doesn't care what Windows does, but it is exibiting identical behavior).
I have reset the NVRAM and the SMC with no luck. When I reset the SMC I didn't get a good indication that anything happened though, and was wondering if that is normal. Resetting the NVRAM results in another restart, while its hard to tell if you actually reset the SMC. I reset the SMC by turning the computer off, then holding the power button when it tries to restart (this usually gives me a few minutes where the computer will actually stay off), then pressing shift, control, option and power at the same time and releasing them at the same time. This is how the Apple documentation said to do it. They did not mention how long the must be held though so I presume that doesn't matter.
Anyone experience this/have any ideas?
Thanks,
JimBtmm error "can not coonnect to cloud server" Facetime and IMessage " Could not sign in, check your network connection and try again". Which I have again and again...
-
Mid 2010 MacBook Pro 15" battery Problem
Hi
I have a Mid 2010 MacBook Pro 15" 2,66GHz Intel Core i7, with 8GB of 1067MHz DDR3 Ram running OSX 10.9.4.
When my MacBook reaches about 30% charge, it shuts down.
I have had the battery replaced about 3 days ago, and thats when I started noticing it shutting down at 30% charge.
Is there anything i can do to fix this?Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own". -
Mid-2010 MacBook Pro seemingly fried by Mavericks
I have a mid-2010 MacBook Pro that I installed Mavericks onto a couple of days after general release. Everything was fine with it for a week or so, and then I started to notice a couple of weird errors crop up - I had an error come up on iTunes (I think the error code was 13024) and apps would start to not open. I thought it might need a restart, so I rebooted. On restart my computer then hung on the grey startup screen with the loading wheel spinning perenially. After 10 attempts, I tried every alternate startup key input I could think of to try and get my computer in action (Reset NVRAM, Safe Boot, etc.) The first one to 'work' was Startup Manager by pressing Option. I opened Recovery Mode and tried verifying disk permissions. This threw up a TON of errors. On repairing, they all gave a me Error-22. Repair Disk didn't work either. I then tried restarting again to see if anything had been changed to boot as usual. Again, nothing.
Next I pressed D on startup to run an AHT. This actually successfully booted to my desktop and could explore Finder and see my files etc. No applications would open and Quick Look would not let me view any files. System Preferences would also not let me launch any preference panes. Pretty much anything I clicked yielded a dialog box with a message along the lines of "Unapproved caller: SecurityAgent may only be invoked by Apple software."
My whole system froze up on the rainbow wheel after I had to relaunch Finder from the Force Quit menu after testing Quick Look. Now when I boot into the Startup Manager neither my hard drive or the recovery drive are visible, and I only have the option to run Internet Recovery (where I am writing this post from). Normal startup just gives me a flashing folder icon with a question mark in it. I'm fairly sure Mavericks has totally fried my hard drive. Does anyone know if there's anything I can do about this or has had something similar happen to them?Dude i had same problem and also running same hardware as yours, i complety fomated my HDD and reinstalled everything from scratch. That did not help me, i thought it could be my HDD getting corrupted (reason why i thought that is becuase whenever "unapproved caller" showed up at same time everything on my HDD went read only mode). Hence i replaced HDD and put in new one, i dont get unapproved caller anymore.
But there is still a problem somewhere, becuase my MBP freezes and HDD goes to read only mode, the only solution is to restart my mac sometimes multiple times.
I think both these events are mutually exculsive.
I have been troubled with this for about week now and very much gave up all hopes on my MBP. -
Since updating my Mid 2010 Macbook Pro to OSX 10.9.1, connecting it to my TV has been hit and miss via an HDMI cable. When plugging the cable in, the Macbook screen flashes black as it would be ready to mirror the image but it does not send a signal to my TV nor show the mirroring icon at the top of the screen. The issue has been hit and miss and now will not work no matter how I try to connect the cable. Any suggestions? Is this a known issue with Mavericks?
Check that your model supports audio over mini-displayport, not all of them do:
http://support.apple.com/kb/HT4241
If you're sure it does, then check you have the correct output selected. Hold down the option key while you click the speaker icon in the menu bar. You can select the output device there.
If still not working, click the Apple icon on the left of the menu bar and select 'Software Update' and make sure your system is up to date.
If still not working try resetting the PRAM first, and if still not working reset the SMC:
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/HT3964 -
Mid-2010 Macbook Pro White Screen of Death?
Hi all,
I have a Mid- 2010 Macbook Pro, running 10.8.2 that, when booting, sounds the Startup Chime but no Apple logo appears, just a white screen. I'm in IT so I've done several things, but nothing has worked and I couldn't find a previous discussion that was similar to mine.
Here's what I've done so far:
- Changed hard drives
- reseated RAM
- Unplugged Battery
- Reset the PRAM
- Tried to boot from CD using CTRL- C
- Tried Recovery boot using CTRL- R
Anything else I could try? I keep thinking it may have something to do with the Time Change, but that seems a little weird to me if that's the cause. It worked fine late last night and then it did this in the morning (after the time change).
Thanks for any help you can give!Hi sanjampet,
Tried the SMC reset, safe boot, CD boot, and Recovery boot all with no luck. Not sure why it's going on, but it's looking more and more like a hardware issue to me. It's a white screen (instead of a grey screen), so I'm worried that it's something with it. I'm going to try and see if I can remote into it using Screen Sharing to see if it's something with the display.
My wife used it last and she told me that it was slow on the internet with the mouse freezing up, so she held down the power to turn it off then it came up with the white screen which hasn't come back on since. I'm using an 3rd party SSD hard drive and replaced it with another SATA hard drive, but it didn't help.
Thanks,
JN -
Mid-2010 Macbook Pro running very hot
Hi all,
My mid-2010 Macbook pro is running very hot. On average CPU is 61-70 degrees Celsius, sometimes even more. I'm pretty bad at having lots of chrome tabs open and heavy multitasking, but even when I'm not temperature still ends up very high and fan rpm can get to over 6000. Heat seems to be concentrated to the lefthand side of the touchpad (battery area?). I'm running 10.9.3.
Current stats below from iStat pro widget (smcFanControl concurs with these temps), with only the following pic's activity running. Laptop currently balanced on two books (so airflow around the sides) which are in turn on my lap.
I have tried reseting the SMC with the shift-control-option-power method but it doesn't seem to have worked - instructions said to press and hold this, then release, then press power again to boot, but laptop boots up from this combination anyway.
Am I just doing something wrong or will this be an expensive trip to the apple store to fix?Hey happyhaskins,
If you are having an issue with your MacBook Pro running excessively hot, I would suggest that you troubleshoot using the steps in this article -
Mac notebooks: Operating temperature - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
Mid 2010 Macbook Pro, all application crash.
I have a mid-2010 MacBook Pro, which the original version was 10.6, now upgraded to maverick. I had no problems with it until 2 days ago it started.
EVERYTHING crashed. Safari. Firefox. Skype. iTunes. EVEN finder. It only crash if i type something in the search bar. Like in safari, the website bar, if i type there something, it will freeze for 1 sec and crash. Same with firefox. Finder, if i type something in file searcher bar, it crash, causing the icons to disappear, and be back in 2 seconds. Even my games crash often. Like 30s - 2 hours each crash. I am now desperate because I can't use my Mac without typing anything. Also, top-right corner, where the wifi and things there has moved to the right, and cannot be seen expect for my hamachi icon there. What the fck is going on.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Mid 2010 MacBook Pro extremely slow
Hi! I have a mid-2010 MacBook Pro,which suddenly decided to start moving at snail speed for me. Applications take 5 minutes to open and when they do, they usually crash and I have to force quit. Finder runs pretty smooth but it is also slower than it used to be.
I have:
4GB Ram
500GB capacity hardrive, 173GB available
I have booted in safe mode, done both a PRAM and SMC reset, is there anything else I can try before I spend a ton of money getting it fixed?
Thanks in advance, and sorry for any typos, I am on mobile.Assume the boot drive is dying and have a extra copy of your user files on another regular external drive in addition to any TimeMachine or bootable clone you may have.
Most commonly used backup methods
Next run through these two user tips
Why is my computer slow?
..Step by Step to fix your Mac
If you want us to help you further and possibly pinpoint the cause please provide as much information in this next user tip back on this thread.
Help us to help you on these forums
For instance we have no idea what operating system version your using.
What do you mean by snail speed? Do you see spinning beach balls or is there a runaway process, is the machine hot?
Slow booting, loading programs or slow writing to the drive? Slow online only?
Thanks. -
Mid 2010 Macbook Pro 13" sudden shutdown with no errors
I have a mid 2010 Macbook Pro 13" 2.66 GHz with 2x4GB of Crucial RAM, the original 320GB HDD and running OS X 10.10.1; however, this problem has already been bugging me back when I had Mavericks. For about a year and a half now my laptop would suddenly shutdown with a click sound. It first only did it about once every couple of weeks but now it'll sometimes do it within five minutes of turning it on. Sometimes it'll last a couple hours, and other times it'll last 5 seconds. It's not temperature related, because it'll do it whether it has just been turned on or been on for over an hour. I reset the PRAM and SMC, but that didn't fix it. I ran tests with Disk Utility and it said there were some issues with the disk. Disk Utility wasn't able to do it, so I repaired it with fsck in Single User Mode. I thought this was finally going to work, but within 15 minutes it shut down again. Finally I ran the Apple Hardware Test and put it through the extensive test. After it was done running, it said that everything was ok. So according to that there should be nothing wrong with the internal hardware. I would check in the console logs, and it would give me -2 and -60 for "Previous shutdown cause: ". At this point I have no idea what could be causing the problems.
I took it in to the Genius Bar over the weekend, and they ran their tests on it. It passed with flying colors; including the battery, which is doing quite well for its age. So with that being said, they said that the problem is probably with the logic board since everything else came back ok. At this point, I am better off investing in a new computer since a new logic board goes for $400 without labor, and that is if the problem really is only with the logic board since that was their best guess, not definitive.
-
Wi-Fi Slow for Mid-2010 MacBook Pro in Clamshell Mode
'd like to add my experience the posts which I have see regarding slow speeds in clamshell. I have a mid-2010 Macbook Pro 13 and when I first attempted to use it with an external monitor, keyboard and mouse - I too experienced significant slowing of the wi-fi speed. About 3 months ago, we swapped our existing router (non-Apple) for an Airport Extreme. That seems to have somehow cured the problem. While this does not address the issue with a 2008 product, I'd be interested to hear if anyone else has similar experience and/or if this potentially corrects the problem for other current model (or earlier model) Unibody owners. I hope that this isn't something that might evaporate with a software update someday in the future.
Mid-2010 13in Macbook ProHello thedoctor8706
Reset your NVRAM and test to see if that resolves your issues. Typically that will resolve video, volume, startup disk selection, and kernel panic issues.
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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