Mid 2010 macbook pro wont boot, cant find hhd

I got a 13' Macbook pro, after a kernal panic, the computer stuck at the same page: u need to restart your computer. Later i run restore disk, but is seems cant find my hhd. Most likely i need to chaneg a new HHD?? I tried to search on apple website how much is the HHD but cant find any info. Is there one had same problem and got their HHD changed? Should I fix it thru apple or should i get the HHD myself and find someone to put it in for me? I am out of warranty. Really need help ~~ Thanks

Later i run restore disk,
Disconnect all peripherals from your computer.
Boot up from the install disc #1.
Run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.
Select your language.
Once on the desktop, select Utility in the menu bar.
Select Disk Utility.
Select the disk or volume in the list of disks and volumes, and then click First Aid.
Click Repair Disk.
Restart your computer when done.
Repair permissions after you reach the desktop-http://docs.info.apple.com/article.html?artnum=25751 and restart your computer.
If you still cannot find your hard drive, Diskwarrior has been known to do so.

Similar Messages

Mid 2010 MacBook Pro Mavericks Boot Time

Hey guys,
Just curious if anyone has noticed slower boot times after upgrading to Mavericks? I have a mid 2010 7,1 MacBook Pro 13" 2.4 Core 2 Duo, 8GB ram, and 256GB SSD (SanDisk Ultra).
Unfortunatley I don't have boot times without my recent upgrades of the SSD and memory on Mavericks, but currently the ding to login screen is between 45 and 50 seconds. But I do recall my boot times running Mountain Lion with the stock 5400 HDD and 4GB memory was booting around 1 min 20 sec.
My drive is relatively clean, but with a large 140GB iTunes library. Currently I have 53GB out of 255GB free space on my SSD.
My computer runs quick for being 3 years old, but I was wondering if there is anything I can do to get those under 30 second boot times and better performance? I'm also debating if it's time to get the new MacBook Pro, or get another year out of this one? Also I haven't done a fresh install since I've bought it, I went from Snow Leopard/Mountain Lion/Mavericks. (Skipped Lion). Does this have a great affect on speed and boot times?

That is a bit strange. I have the same computer, but I have a 4gb ram aswell as a 256gb ssd. I have mine set up with a 256gb ssd and a 250gb hhd, by taking out the disk drive. My boot time is under 20 secs usually 15 sec, I also have mavericks installed. I am waiting on my ram to come in the mail to get as much as possible out of the 2010 before upgrading. Try cutting back on itunes and move stuff off your desktop. Repair disk permissions every so often.

My Mid 2010 MacBook Pro will not boot

My Mid 2010 MacBook Pro will not boot regularly, in safe mode, in recovery mode or from original OS DVD. Is this the logic board?
I've tried resetting the SMC and pram numerous times and even tried switching out hdd's to try and do a clean install on a new hdd.
If I attempt to boot regularly or from recovery drive the grey apple logo appears for a period before the screen goes black and the power LED operates as though in 'sleep' mode. I'm unable to wake it from this state and the same applies to booting in safe mode.
When attempting to boot from the OS DVD that was originally packed with the computer it just freezes on the language select option, this occurs with the other hdd's I have attempted to use.
Any other suggestions to get it working? I fear the logic board has gone and that the repair won't be worth the money.
Thank you in advance.

Hi JRC8.8,
It sounds like you have been on the right track in trying to troubleshoot this issue. You may want to see if your MacBook Pro will boot directly to the Apple Hardware Test, as outlined in the following article:
Apple Support: Using Apple Hardware Test
http://support.apple.com/kb/ht1509
Regards,
- Brenden

Mid-2010 MacBook Pro seemingly fried by Mavericks

I have a mid-2010 MacBook Pro that I installed Mavericks onto a couple of days after general release. Everything was fine with it for a week or so, and then I started to notice a couple of weird errors crop up - I had an error come up on iTunes (I think the error code was 13024) and apps would start to not open. I thought it might need a restart, so I rebooted. On restart my computer then hung on the grey startup screen with the loading wheel spinning perenially. After 10 attempts, I tried every alternate startup key input I could think of to try and get my computer in action (Reset NVRAM, Safe Boot, etc.) The first one to 'work' was Startup Manager by pressing Option. I opened Recovery Mode and tried verifying disk permissions. This threw up a TON of errors. On repairing, they all gave a me Error-22. Repair Disk didn't work either. I then tried restarting again to see if anything had been changed to boot as usual. Again, nothing.
Next I pressed D on startup to run an AHT. This actually successfully booted to my desktop and could explore Finder and see my files etc. No applications would open and Quick Look would not let me view any files. System Preferences would also not let me launch any preference panes. Pretty much anything I clicked yielded a dialog box with a message along the lines of "Unapproved caller: SecurityAgent may only be invoked by Apple software."
My whole system froze up on the rainbow wheel after I had to relaunch Finder from the Force Quit menu after testing Quick Look. Now when I boot into the Startup Manager neither my hard drive or the recovery drive are visible, and I only have the option to run Internet Recovery (where I am writing this post from). Normal startup just gives me a flashing folder icon with a question mark in it. I'm fairly sure Mavericks has totally fried my hard drive. Does anyone know if there's anything I can do about this or has had something similar happen to them?

Dude i had same problem and also running same hardware as yours, i complety fomated my HDD and reinstalled everything from scratch. That did not help me, i thought it could be my HDD getting corrupted (reason why i thought that is becuase whenever "unapproved caller" showed up at same time everything on my HDD went read only mode). Hence i replaced HDD and put in new one, i dont get unapproved caller anymore.
But there is still a problem somewhere, becuase my MBP freezes and HDD goes to read only mode, the only solution is to restart my mac sometimes multiple times.
I think both these events are mutually exculsive.
I have been troubled with this for about week now and very much gave up all hopes on my MBP.

Mid-2010 Macbook Pro White Screen of Death?

Hi all,
I have a Mid- 2010 Macbook Pro, running 10.8.2 that, when booting, sounds the Startup Chime but no Apple logo appears, just a white screen. I'm in IT so I've done several things, but nothing has worked and I couldn't find a previous discussion that was similar to mine.
Here's what I've done so far:
- Changed hard drives
- reseated RAM
- Unplugged Battery
- Reset the PRAM
- Tried to boot from CD using CTRL- C
- Tried Recovery boot using CTRL- R
Anything else I could try? I keep thinking it may have something to do with the Time Change, but that seems a little weird to me if that's the cause. It worked fine late last night and then it did this in the morning (after the time change).
Thanks for any help you can give!

Hi sanjampet,
Tried the SMC reset, safe boot, CD boot, and Recovery boot all with no luck. Not sure why it's going on, but it's looking more and more like a hardware issue to me. It's a white screen (instead of a grey screen), so I'm worried that it's something with it. I'm going to try and see if I can remote into it using Screen Sharing to see if it's something with the display.
My wife used it last and she told me that it was slow on the internet with the mouse freezing up, so she held down the power to turn it off then it came up with the white screen which hasn't come back on since. I'm using an 3rd party SSD hard drive and replaced it with another SATA hard drive, but it didn't help.
Thanks,
JN

Mid 2010 MacBook Pro extremely slow

Hi! I have a mid-2010 MacBook Pro,which suddenly decided to start moving at snail speed for me. Applications take 5 minutes to open and when they do, they usually crash and I have to force quit. Finder runs pretty smooth but it is also slower than it used to be.
I have:
4GB Ram
500GB capacity hardrive, 173GB available
I have booted in safe mode, done both a PRAM and SMC reset, is there anything else I can try before I spend a ton of money getting it fixed?
Thanks in advance, and sorry for any typos, I am on mobile.

Assume the boot drive is dying and have a extra copy of your user files on another regular external drive in addition to any TimeMachine or bootable clone you may have.
Most commonly used backup methods
Next run through these two user tips
Why is my computer slow?
..Step by Step to fix your Mac
If you want us to help you further and possibly pinpoint the cause please provide as much information in this next user tip back on this thread.
Help us to help you on these forums
For instance we have no idea what operating system version your using.
What do you mean by snail speed? Do you see spinning beach balls or is there a runaway process, is the machine hot?
Slow booting, loading programs or slow writing to the drive? Slow online only?
Thanks.

I have a mid 2010 macbook pro 15" and recently it started crashing so I took it to my local Apple store to have it looked into and they told me its a graphics card issue requiring the replacement of the logic board at a cost to me of $340.

I took my laptop to my local Apple store to have the problem diagnosed and they told me the problem lies in the grpahics card which will require the replacement of the entire logic board at a cost to me of $340.
after that I did some research on the topic and found that this was a massive problem on this model of macbook pro and Apple never issued a recall to fix the issue, are there any class action suits in this category currently underway? if so how can I join?

I also have a mid-2010 Macbook Pro 15". Also, I had paid $100 for Apple Developer account and I can't even use Xcode or Unity3D to work on my game because the moment I write a line of code, my computer crashes. Scratch that, I used to have an Apple Developer account (I let it expire a couple of weeks ago). It hasn't been of much use since my Macbook Pro crashes 15 times a day.\
A month after buying a mid-2010 Macbook Pro 15" directly from Apple, it began to crash. At first, I assumed it was my fault as I had been messing around with Bootcamp and doing other heavy stuff, but I quickly learned it would randomly decide to shutdown regardless of the task at hand. I was very busy at the time. I was a fledgling teacher in France, and I hardly had any time, or money, to put toward a 84 euro train ticket to Paris. Also, OS X updates were around the corner (Lion, Mountain Lion), so I held out, hoping the issue would be resolved with the updates.
During my investigation of the issue, I did find the TS4088 article. It recommended I install some updates, and then it described a problem that seemed similar to my own, but the order in which the problems occured, as described in the TS4088 article, did not follow the same pattern that my computer had been experiencing–there was no gray or black screen after the restart warning message when my mac crashed. The first time I found TS4088 on Apple's Support page (at a time when their product recalls were easier to locate before they redesigned their website), it was a couple of months after I had bought the computer. I reasoned that my Macbook Pro must not be suffering from the same issues as I had never seen the video freeze or go black before seeing a restart message. The restart warning message is the last thing I saw, no loss of video or black(or gray) screen afterwards. My computer would simply start to boot up again.
About two years after buying the computer, and suffering from about 3 GPU panics a day, I searched for the TS4088 article again, wondering if I had misread it, and that maybe the issues described in the article were the same issues I was experiencing. This time I could not find the TS4088 article on Apple's Website. I searched over and over again, but it was nowhere to be found. I assumed that issue had been resolved and the article removed. Now after three years of using a faulty, unreliable computer, I was feeling like a schmuck. I searched again on Apple's website to find the TS4088 article, or any new ones that outlined my very apparent GPU issues, but I had no luck. I circled Apple's website over and over and could not find that article. It was only through a link other frustrated mid-2010 Macbook Pro owners had posted on some other website that I found the link to TS4088, also learning that the forum's users were experiencing my same problems.
Based on the language Apple used to describe the problem, I did not reason that I was suffering the same issue. Here's what happens when my computer crashes:
     • The computer seems to shut down. The display turns off, the fans stop spinning
     • The message "Your computer was restarted because of a problem . . . Press any key to restart" is displayed.
     • I press any key, the computer restarts, I wait for next crash to interrupt my work
Excerpt from TS4088
"Symptoms
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray."
My computer never displays a restart message before the video is lost or display turns black. My Macbook Pro mid 2010 loses the picture on the display, and less than a second after that is the restart warning displayed. The video would never freeze or stop playing, rather the whole computer just dumped all of its processes and displayed a warning message asking me to press any key to restart.
My issues with this problem are the following:
•The problems described in TS4088 do not accurately reflect what users are experiencing. TS4088 is misleading in this respect.
•The article TS4088 was not easy to find on Apple's website. It seemed to have moved to an obscure, impossible-to-find location that could only be found thanks to the great number of other Mac users who are experiencing the same problem.
This issue hasn't been managed dutifully. I'm annoyed to have sunk money into a developer account. I'm annoyed that I sunk money into an expensive product that does not work. I'm annoyed that the description of the issue afflicting mid 2010 Macbook Pros was inaccurately and misleadingly described and that links to the TS4088 article disappeared from Apple's website when I could have truly benefitted from them. I am especially annoyed that my life in graphic design, web development, and iOS development has stagnated for several months as my computer crashes some 15 times a day. I am, however, pleased with the speed at which a Mac can boot up.

Mid-2010 MacBook Pro stuck in clamshell mode?

I asked a similar question to this earlier, but now the problem has been more consistent. I have a mid-2010 MacBook Pro that I often use with an external display, plugged in via mini-DVI to HDMI adapter. The problem is, after I've unplugged my macbook to "go mobile" and am away from my display, if I ever have to restart my computer or boot into Windows 7, my computer will think it's still in clamshell mode. The screen will stay dark, and if the lid is closed, the white light will stay on steadily, not pulsing. However, if I plug into my external display when this is happening, the external display works fine and I have a display again. When I look up my displays while connected to an external display while this is happening, my internal display isn't even listed in the system report; it's like it doesn't exist! And this is especially a problem now as I am away on a 3 week school related trip.
I have not been able to consistently reproduce this problem. Sometimes it restarts normally, sometimes I restart it and get the gray + apple logo screen that then goes dark, and sometimes the internal display just never turns on. The problem doesn't seem to be related to an OS, as it happens when booting into Windows 7 OR mountain lion 10.8.5. I've tried resetting PRAM mutliple times as well as performing an SMC reset multiple times, and neither has helped. This even happened when I was booting into a mountain lion install USB, as I thought maybe a fresh install would help. I've seen many other forums discussing a similar issue, but none described quite like mine.
What gives?? How can I get my macbook to restart normally? I really don't want to have to make a repair, even though it's looking like a hardware problem. My computer is one month after Apple Care has expired, and I can't afford a pricey repair as I'm a very in debt student who only has a MacBook because his school gave it to him in the first place. I would be very appreciative for any suggestions and/or help! Thanks!

Hello thedoctor8706
Reset your NVRAM and test to see if that resolves your issues. Typically that will resolve video, volume, startup disk selection, and kernel panic issues.
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Mid 2010 Macbook Pro +1000 Euro repair costs (no external marks)

Hello together,
I am looking out for some advise. My mid 2010 Macbook Pro 15inch with an anti glare display just got a new logic board. I paid more than 500 Euro at a Premium Reseller called mStore in Kiel (Germany) to replace it, because the display stayed black after booting. My Macbook didn't even have a single external mark or scratch on the housing. I accepted it and said to myself if it is working again, it is alright. But less than two month later a vertical line is drawing from the top frame to the bottom (see photo). The line is narrow, it is just one pixel, but it is really annoying because it is always in sight. I went to the same reseller and asked what to do, they recommend a second repair attempt for again 500 Euro. In less then two month I cannot afford +1000 Euro for a laptop with an actual value of about 1100 Euro.
What is the best thing to do now?
I am really disappointed by Apple's quality. I am 24 years old and everybody in my family is using Apple computers since I can think back. The first time I could call a Mac my own was when I was 13.
When I graduated from school I was 19 and worked in a hospital to finance a new iBook G4. I had this one for about four years and it has been traveling with me through New Zealand and Asia for more than a year. I never had any issue with it, even when I dropped it from the top bank in a dormitory. It is still alive and working fine.
When I started studying the time came to buy an Intel Mac (15'' Macbook Pro, anti glare) and again I was very happy with the quality. I have also been a huge advocate for Apple products and was confidently suggesting them to friends and family. But today I feel disappointed by the brand.
Best
Marco

I had the same problem on a display MBP 15" in 2010, and it is a display problem recognised by Apple.
It was covered by the warranty.
If you do nothing, the number of vertical pixel lines will increase over time.
Good that Apple helped you out of this problem.

I have a mid 2010 Macbook Pro, How can I install Windows 7 without an Optical Drive?

For clarity: I have a mid 2010, Macbook Pro. I recently decided to upgrade to a Crucial SSD drive, double the ram (8 gigs), and remove the optical drive in favor of using my old drive as a back up. I am also currently running Yosemite.
I want to install Windows 7 onto my SSD, using bootcamp. Unfortunately I no longer have an optical drive installed, which makes things difficult as Bootcamp does not even give me the option to create a bootable USB.
Now, this is where things get kinda fuzzy:
MId 2010 macbooks use EFI, and are quite capable of booting from USB. How do I know? Because I booted from a USB drive in order to do a fresh install of Yosemite on my SSD.
I have read mutliple forums and threads with claims that folks have had no problems doing this on 2008 Macbook Pros running Snow Leopard. However, what seemed to be required was some clever .plist modding. I have used both text wrangler, and x-code to do this, unfortunately upon booting of bootcamp, bootcamp instantly crashes. Naturally, I can restore bootcamp because I made backups of the .plist file.
It would seem that modffying the .plist file assumes that the option to create a bootable USB device is grayed out. In my case, it is non existent.
I have also read that folks have had success using rEFIt, however rEFIt has been forked to rEFIned, and the developer of rEFIned made mention on his site that Yosemite handles booting differently than previous versions of OSX.
WIth that, I was hoping that some kind person could explain to me whats going on, what I am missing, and what I can do to make this happen just shy of tearing down my MBP and reisntalling the Optical Drive and dusting off my Win 7 disc.
Also, my Model Number/Bootrom is MBP 6,2.
Thanks in advance!

Thank you for your reply, and the information. This is what I came up with:
I added the strings as instructed, however when I went to sign the script in terminal, I was told:
/Applications/Utilities/Boot Camp Assistant.app: replacing existing signature
/Applications/Utilities/Boot Camp Assistant.app: code object is not signed at all
In subcomponent: /Applications/Utilities/Boot Camp Assistant.app/Contents/info.plist
Also, here are screen captures of the lines that I added. Mine are the top string entries:
Thank you for your help, thus far!

Mid 2010 macbook pro slow to sleep. No print queu issues.

Hey everyone! My Mid 2010 macbook pro slow is slow to go to sleep. I have read several community forums and I've checked for old print jobs (which seems to be a common issue) and have found none. I've also reset all printers and jobs. Anyways, it takes 35 to 60 seconds to go sleep (until fan/harddrive turns off/I see blinking white light). This slow sleep occurs even with a complete fresh install of Mavericks, and even after installing a new SSD. I am honestly at a loss.
I did the "pmset -g log" command and I have found two reoccurring things that I think might be the reason (though I don't really understand it fully). I commonly see "TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15" commonly and "PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30". I have bolded both of these below:
id:0xa00000a7a [System: DeclUser kDisp]
2/11/15, 9:16:49 AM EST                      Summary- [System: No Assertions] Using Batt
2/11/15, 9:37:59 AM EST Assertions          PID 17(powerd) Created InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:00 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions          PID 17(powerd) TimedOut InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST Assertions          PID 17(powerd) Released InternalPreventSleep "com.apple.powermanagement.darkwakelinger" 00:00:15 id:0xe00000bb5 [System: DeclUser SRPrevSleep kCPU kDisp]
2/11/15, 9:38:14 AM EST                      Summary- [System: DeclUser kDisp] Using Batt
Sleep/Wakes since boot at 2/8/15, 8:52:21 PM EST   :18   Dark Wake Count in this sleep cycle:0
UUID: 09576726-5A6B-4848-82C1-8613E9381C59
2/8/15, 4:48:35 PM EST   Sleep               Software Sleep pid=59: Using BATT (Charge:67%)                             11558 secs
2/8/15, 4:48:39 PM EST   SlowResponse        PMConnection: Response from com.apple.apsd is slow (powercaps:0x0)                   4495 ms
2/8/15, 4:48:39 PM EST   WakeRequests        Clients requested wake events: None
2/8/15, 8:01:13 PM EST   Wake                Wake [CDNVA] due to EC LID0/HID Activity: Using BATT (Charge:63%)
2/8/15, 8:01:13 PM EST   SlowResponse        Kernel: Response from powerd is slow (powercaps:0x0)                                 4508 ms
2/8/15, 8:01:43 PM EST   Assertions          PID 426(AddressBookSour) Released PreventUserIdleSystemSleep "Address Book Source Sync" 00:00:30 id:0x100000254 [System: DeclUser kDisp]
2/8/15, 8:01:43 PM EST   Assertions          PID 171(UserEventAgent) Released BackgroundTask "com.apple.AddressBook.ScheduledSync" 00:00:30 id:0xc00000255 [System: DeclUser kDisp]
Does anybody have any ideas? Fixes? I am flummoxed. Thanks!

     Reset PRAM. http://support.apple.com/kb/PH18761
     Reset SMC.     http://support.apple.com/kb/HT3964
   Choose the method for:
   "Resetting SMC on portables with a battery you should not remove on your own".
      Start up in Safe Mode. http://support.apple.com/kb/PH14204?viewlocale=en_US
Best.

How to get bootcamp to install from USB on Mid 2010 Macbook Pro in Mavericks

Ok, finally ran into my first problem with Mavericks. It's a doozy. Please if anyone has any advice, let me know.
My bootcamp partition was acting a little buggy. I also wanted to make the partition larger, so I went ahead and erased it, made a larger partition and was getting ready to install windows 7.
Unfortunately, little to my knowledge, bootcamp assistant is programmed to not allow installation of Windows via USB if your computer had an optical drive in it's factory delivered form.
I have removed my optical drive in favor of a second hard drive and encased my original superdrive into an External USB hub.
There apparently used to be a solution involving editing the plist.info text document to allow USB installation. However, as of MAVERICKS, this document is now locked and unable to be edited.
I was running windows 7 fine until I scrapped it, and now I have no way to re-install windows short of going through a laborious process of re-installing my optical drive into my laptop, installing, and then re-installing my hard drive back in. The only reason is due to a software bias for my series of laptop because it "used to have" an optical drive.
Does anyone know of any way that I can bypass this issue to get Windows Re-installed to a bootcamp partition on a mid-2010 macbook pro without using the optical drive?
Thanks in advance!

Remove the Boot Camp partition only with Boot Camp Assistant, not with Disk Utility.
Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

Mid-2010 MacBook Pro '13 Dead.

So I've had an issue for the past week with my Mid 2010 MacBook Pro 13-inch. For a little while, it has been losing the time, and shut down randomly a few times, but last sunday, it shut down, and wouldn't boot back up. When I press the power button, I get no signs of life, but a very, very quiet 'ticking' noise (only when held down). Not even the light on the front comes on.
I tried disconnecting the battery, and booting with just the power cord. Again, nothing. I even let the laptop drain overnight, with the battery disconnected, still, nothing.
When I plug in the power cord, the light goes orange, but as soon as I press the power button, it goes straight back to green for around 15-20 seconds.
I've got no idea how to sort this, and it's a pretty big problem. I have considered a trip to the Apple Store, but it's waaayyyy out of warranty, so I'm not sure they'd particularly be able to do anything. Any ideas?
Many Thanks, George.

The best thing you can do is take it to an Apple storegenius bar for diagnosis by thetechs, that part of the visit is free. That way you will have a definitive answer to the problem. And then make some choices as to repair.
Go to Apple Retail Store at the bottom of this page, Genius Bar in the upper right of the page that opens, Make a Reservation top center of the next page that opens. Appointments help avoid standing around waiting too long.

Mid 2010 Macbook Pro will not stay off or asleep

Hi,
I have a mid 2010 MacBook Pro will not stay turned off when I tell it to shut down. It will shut down just fine, but a few seconds later it will boot up again. This also happens when I try to close the lid (or just put it to sleep), it will work fine, screen/Apple logo on the back will turn off and the status LED will slowly pulse. However a few seconds later, the LED stops pulsing and the Apple logo will illuminate. If I open the lid I will be greeted with the log in page with zero delay (i.e. its been displaying for a while).
This has become problematic because the computer always be running. If I put it in my laptop bag the computer will get hot as ****. The only way to get it to really turn off is to let the battery die or remove the battery. But this computer does not have the externally removable battery so that is not a trivial process.
The symptoms exist in both Mac OS (Mountain Lion and Maveriks) and Windows 8/8.1. This makes me believe its something in the hardware (or at least a setting in the hardware), not software (I know Apple doesn't care what Windows does, but it is exibiting identical behavior).
I have reset the NVRAM and the SMC with no luck. When I reset the SMC I didn't get a good indication that anything happened though, and was wondering if that is normal. Resetting the NVRAM results in another restart, while its hard to tell if you actually reset the SMC. I reset the SMC by turning the computer off, then holding the power button when it tries to restart (this usually gives me a few minutes where the computer will actually stay off), then pressing shift, control, option and power at the same time and releasing them at the same time. This is how the Apple documentation said to do it. They did not mention how long the must be held though so I presume that doesn't matter.
Anyone experience this/have any ideas?
Thanks,
Jim

Btmm error "can not coonnect to cloud server" Facetime and IMessage " Could not sign in, check your network connection and try again". Which I have again and again...

Mid-2010 Macbook pro repeated crashes after service, HELP!

I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
            dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
         com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
         com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
         com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

I have a mid-2010 Macbook pro with the i7 and 8gb of crucial ram. I have had this problem for months and finally took it into the authorized Mac repair center where I live. The nearest apple store is 4 hours away. He put it through 3 days of testing and found no problems with any hardware, including the RAM. I can't find my apple ram so I haven't tried to run my laptop with that. Anyway, we did a HD wipe and restored from the recovery drive to see if that was the issue. No luck. The logic board also passed all tests. The computer crashes with any amount of stress (garageband, iPhoto, or simply surfing the web with an external display) and is impossible to get work done. I'll paste the crash report below. I would love to try to find another solution!
Thanks all,
Brian
MacBook Pro (15-inch, Mid-2010)
2.66GHz Intel Core i7
8GB 1067 MHz DDR3 (crucial)
Intel HD Graphics 288 MB
*** Panic Report ***
panic(cpu 1 caller 0xffffff7f879caf63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812070e000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff810f7bb0b0 : 0xffffff8004d3a811
0xffffff810f7bb130 : 0xffffff7f879caf63
0xffffff810f7bb210 : 0xffffff7f858c2b9f
0xffffff810f7bb2d0 : 0xffffff7f8598c18e
0xffffff810f7bb310 : 0xffffff7f8598c1fe
0xffffff810f7bb380 : 0xffffff7f85c0b056
0xffffff810f7bb4b0 : 0xffffff7f859af82d
0xffffff810f7bb4d0 : 0xffffff7f858c95f1
0xffffff810f7bb580 : 0xffffff7f858c70fc
0xffffff810f7bb780 : 0xffffff7f858c8a4b
0xffffff810f7bb850 : 0xffffff7f86fd6018
0xffffff810f7bb970 : 0xffffff7f86fd5237
0xffffff810f7bb9a0 : 0xffffff7f86fccc8d
0xffffff810f7bb9e0 : 0xffffff7f86fcd45a
0xffffff810f7bbab0 : 0xffffff7f86fc8129
0xffffff810f7bbae0 : 0xffffff7f86fab3a4
0xffffff810f7bbb30 : 0xffffff8005301c92
0xffffff810f7bbb60 : 0xffffff8005302859
0xffffff810f7bbbc0 : 0xffffff8005300003
0xffffff810f7bbd00 : 0xffffff8004dea517
0xffffff810f7bbe10 : 0xffffff8004d3e91c
0xffffff810f7bbe40 : 0xffffff8004d235a3
0xffffff810f7bbe90 : 0xffffff8004d33e8d
0xffffff810f7bbf10 : 0xffffff8004e0a142
0xffffff810f7bbfb0 : 0xffffff8004e3ac66
      Kernel Extensions in backtrace:
         com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f879bc000->0xffffff7f879cffff
            dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f879b4000
            dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f857a9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
            dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f879b7000
         com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f85872000->0xffffff7f85adbfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
         com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f85ae6000->0xffffff7f85d8ffff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
         com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f86 f6e000->0xffffff7f8703bfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f85524000
            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f85862000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8581b000
            dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f85872000
BSD process name corresponding to current thread: com.apple.WebKit
Mac OS version:
14A389
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide:     0x0000000004a00000
Kernel text base: 0xffffff8004c00000
__HIB text base: 0xffffff8004b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 3759902994846
last loaded kext at 525712526450: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 36864)
last unloaded kext at 2249371357208: com.apple.filesystems.cd9660 1.4.4 (addr 0xffffff7f87b17000, size 32768)
loaded kexts:
com.apple.filesystems.smbfs 3.0.0
com.apple.filesystems.ntfs 3.12
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435434473353313036374D2E4D3136464D52
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Keyboard Hub
USB Device: 2.4GHz 2way RF Receiver
USB Device: Apple Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:

Mid 2010 macbook pro wont boot, cant find hhd

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