Mid 2012 display hinge loose (oh no not again)

Just purchased 7 of the brand new mid-2012 13" MBA's. I've noticed with all of them that when I use the protective case I've been using for more than a year that the display cannot hold itself up once I open the screen to approxiamtely 100deg-- it falls all the way back to its wide open stance ~135 deg.
Anybody else with the new MBA experiencing this?

I just bought MBA2013, it has the same problem you had.
It has past an year after you post about this matter, I wonder how you treat it after then.
I am thinking to replace it.

Similar Messages

  • Why is my mac book pro mid 2012 display green flickering screen?

    Why is my mac book pro mid 2012 displays green flickering screen? I was able to return the screen  back to normal after i turn the lid up and down.
    Is this a hardware issue ? should i return to applestore since the warranty still valid?

    It seems like your display is damaged. As your computer is in warranty, take your Mac to an Apple Store or reseller to get the display replaced for free, as it's in warranty

  • Macbook pro retina 15 mid-2012 display problem : solution :)

    Well. This topic is not really a question, I hope this could be a solution for both users and Apple. Its free, but if Apple wants to offer me a full options Mac Pro, or hire me as consultant we can discuss ^^
    The story is long, but is worth. Sorry in advance for my swissy english. I hope you'll enjoy.
    As many of retina mid-2012 owners (and perhaps other versions) I encountered the symptom of my machine crashing more and more frequently (from once per week to more times per day). Crash usually with a message of "read error" or some display related crash dumps, often linked to the switching of graphic card (integrated<->dedicated).
    For a long times a suspected some burnt chip (because of using 1-3 external screen all the day) and seeing istatmenu with crazy temperatures of 90-105°C. I was disappointed because of the evolving symptom (crashes more and more frequent and sometimes no display at power on)
    It took me ages to discover what exactly did my MBPR crash, as it was crashing "randomly" for me. Sometimes after crashing, hard shutdown and restart, it wouldn't display or even power on the backlight, for one hour or one day and suddenly it would display again !!
    I tried all the solutions found here and there including replacing the thermal paste, smc or pram reset -> no luck.
    I took it to my local Apple provider and I was told I would have to change the motherboard. An expensive operation, since the warranty was expired by 2-3 months.
    So I bought a 13 inchs retina as replacement and continued to diagnose my 15 inchs in parallel.
    I discovered that it would crash if I bend it : Power on, one hand on each side applying a light bend in the two directions made my MBPR crash. So suddenly the problem wasn't random anymore. Mouhahahaha. This could be motherboard or chip related (de-soldered solderings here or there), or case related. Let's hope the problem's not mobo related.
    I opened the case and tried to see in the dark if I could see a mini lightning when bending (because of a bad ground somewhere). -> No luck
    So I tried to put paper here and there to try to locate the potential bad ground. Booting, bending, hard shutdowning, papering, booting, bending,...
    And suddenly the darkness became light : If I put a paper at the right place, my MBPR will resist to the bend test. Was my mobo alive, and was this nightmare only a progressive bad ground ? Yes.
    Here me good : the progressive symptom of random crashing of my MBPR (which I imputed for a long time to an old chip since the symptom was the same under windows 7 bootcamp + because of the graphic switching behaviour) was in fact only a bad contact at a very given place.
    The very given place (my diagnose and my solution) ?
    The screws of the left's fan (thunderbolt's side) or/and the fan case itself are screwed through the motherboard. For a reason (temperature, mecanic constraints or corrosion) this stuff entered in contact with each other, the redox gained the near electronic motherboard tracks (especially the thunderbolts one I guess).
    Proof :
    If I put a piece of paper between the motherboard and the case, I can bend my MBPR without it to crash and use it as before (except for external screens).
    My diagnose :
    once the material of the screw/fan case/motherboard track enter in direct contact, there is a corrosion effect that affects more and more the neighboor.
    Here is a pic of my repair :
    I can now :
    play hours in windows 7 bootcamp
    switch between graphic cards with gfxcardstatus (even with a playing itunes animation)
    sleep and wake up with integrated or dedicated graphics
    I can't :
    connect a screen through thunderbolt since it activates the corosionned part of my MBPR, so it will work for a period of time but will assure me that a crash is awaiting (perhaps after a wake up or randomly from this time)
    I'm confident that this problem is conceptual and that a big part of 15 inches retina mobo's exchanges are due to this question.
    Hope this helps
    Kisses from Switzerland

    I tried to diagnose this mid 2012 retina 15 inchs for a couple of month now. With a very similar symptom of a lot of people :
    some that exchanged the motherboard more times and experienced again the same freezes / shutdown again
    some that installed mavericks by believing it workarounded the problem (but majority also says after a while that actually the problem was only differently reproduceable)
    some hoping Apple to release a sowtware fix for that or a recall of the concerned machines
    I now think to have isolated one of the cause of such symptoms. At beginning I thought that the fan electric insulation had worked but actually not.
    Solution for me :
    open the under case
    dismount a bit the two fans
    insert paper bands under the motherboard (between the black bottom and the motherboard, I used ~120gr/m2 paper and cut it into bands of 10-13cm by 2-3cm).
    I would have dismounted the motherboard if I had the right screwdriver, but this seemed to be a too long/hard work, so I went into this idea that my motherboard was ok and that the problem was only caused by a supposed short-circuit under the motherboard.
    My thoughts :
    The more big the hole in the black tape under the motherboard, the more frequent the freezes / shutdown due to a short circuit (electronics grounded at the false place because of the mobo entering in contact with a grounded metal part through the black tape)
    I also thinks this short circuit is more dedicated graphics linked than integrated and that this is the reason why the symptom persists or reappear even after multiple motherboard exchanges for a lot of people and the reason some people use their machine with forced integrated graphics
    This solution should apply as self doable for a lot of people
    If I should bet, I think that the black insulating tape under the keyboard is scratched by the time (mecanic constraints on the chassis) by some mobo component until a false contact is created through the insulating tape
    I can now (mid-2012 retina 15 inchs I7 8go 256go, osx 10.10.2) :
    run firefox or VLC with integrated or dedicated graphicssleep/wake with integraded or dedicated graphics (forced or auto-switching) with such programs runningrun multiple screens (2x TB + HDMI at the same time), sleep the machine, unplugging 1 of the 3 screens during the sleep, wake the machine + bending the machine during the process without it to crash. \o/
    The goal of this post is to share this amazing experience with both Apple and the users facing such a problem.
    Problem solved without motherboard exchange and with a quite easy workaround

  • MBA mid-2012 Display Port Support

    I have a Mid-2012 MBA 13", with the maximum configuration 8 gb + 512, running OS X 10.10.3.  I see that this CPU will not support 4K resolution but it is supposed to support WQHD at 2560 x 1440 using a Display Port monitor.  I have bought three different thunderbolt-Display Port adapters and all of them support 1080p (and audio) on two different (HP and ASUS) monitors but while the preference panel shows the resolution 2560x1440 (under "scaled") and tries to use it as "default" the whole screen gets packed into the left ~20% of the screen.  I switched all of the options on the monitor, including DP 1.1 vs. 1.2, and "pixel for pixel" (which shows the 1080p in the center of the screen). 
    What makes this more frustrating is I plugged in my old 11" 2011 MBA, and with the same cables etc. it is perfect, gorgeous, flawless at 2560 x 1440. 
    I plugged into a Thunderbolt monitor at a store and of course it works perfectly.  Does this MBA not support WQHD using a Display Port cable?  I know it won't work with HDMI either, I get the same 1080p but no options.
    I upgraded to the 2012 model because the 2011 ran out of hard drive space and had recurring battery issues.  I have several work locations and I need a solution that works without investing in several $1,000 monitors.

    So it gets weirder.  I tried the work-around of holding the option key when selecting "scaled" with an external display, and of course it shows lots of additional resolutions.  The native resolution 2560x1440 still shows a jumbled mess at the left side, but the next resolution says it is 2048x1152, so I tried it and VIOLÅ it seems to trick the monitor into showing its native full resolution.  The OSD on the monitor now says it is operating at the full resolution, but the Mac continues to believe it is 2048x1152.
    Apple, is this a BUG or a FEATURE?

  • Mid-2012 display flickers

    I've had my Macbook Pro Mid-2012 for just over a year now and never really experienced any problems until recently.
    The screen gets horizontal lines running across it, which flicker. Sometimes it won't do it for ages, and, when it does, it barely happens, then sometimes it's really frequent.
    Has anyone else had this issue? I've been searching online all day and can't find a solution. Apple support asked me to reset the SMC but that hasn't fixed the issue.

    A pro forum user chimed in with this info:
    Vertical Lines - Bad LCD or LED Screen
    Dim Screen - Bad Inverter, Backlight, or (unlikely) Motherboard
    Garbage On Screen (symbols) - Bad Video Card
    Horizontal Lines - Bad LCD or LED Screen or Video Card
    White Screen - Video Cable not connected, but inverter cable is still connected
    Black Screen (No signal) - Video cable (Motherboard Side) not connected or (unlikely) both video and inverter cable not connected
    Partial Black Screen - Bad Screen or Video Card
    In other words, it's probably either a bad LCD or LED screen, video card, or loose connection. Definitely related to hardware, not software. Hopefully, someone with more expertise can narrow things down.

  • Apple TV & Mid 2012 Macbook Air 11.6'' - AirPlay not working

    So I just purchased the new MBA to replace my 2010 air...which also suffers from a cracked screen. Since mirroring wont work on the old model anyways, I sold the unit and cut my loses (I was going to replace to LCD but decided it wasn't worth the effort.)
    Anyways...
    I attempted to use the MBA and the mirroring function out of the box and it worked great. Sure the mouse was a little sluggish, and the audio obviously delayed (on the MBA), but synced perfectly to the TV. I watched YouTube videos, and some other flash and HTML5 embeded content. I was prompted for an update for my Apple TV 3, and today for my MBA. After updating, and restarting both units (which I have done several times since then too), mirroring does not work as it should.
    When I select the TV usually it would adjust to a resolution higher than the MBA native resolution--but appropriate for the TV. Instead, the MBA screen goes blue, adjusts to the resolution, and then goes blue again, returning to a non mirroring mode.
    Sometimes when I do get mirroring to work--at the MBAs standard resolution--AirPlay will be "working" despite it saying that mirroring is off and greyed out.
    The biggest frustration out of all of this is that whenever I go to play a video, assuming AirPlay doesn't stop mirroring at whatever random resolution it picks (I have adjusted between a fixed and aspect appropriate setting), the AUDIO will only play through my televisions speakers, and the video will stop feeding and go back to the Apple TV home screen.
    It has done this with YouTube, HBOGO, Hulu, and a number of other video streams online.
    Has anyone else had this issue so far?
    To reiterate:
    Using mid 2012 MBA on OSX Mountain Lion
    Apple TV 3 will stream audio and mirror sometimes, but stops mirroring whenever video is played.
    AirPlay icon will remain available, but will say mirroring is unavailable / greyed despite it actually "working."

    Hey thellamaPod,
    Thanks for the question. The following resource provides troubleshooting information for AirPlay Mirroring in OS X. Usually, this may be caused by the firewall and a simple tweak of the settings should resolve your issue:
    About AirPlay Mirroring in OS X
    http://support.apple.com/kb/HT5404
    Firewall security settings
    If you use a firewall, make sure the following firewall security options have been set to allow AirPlay Mirroring to work:
    1. Choose System Preferences from the Apple menu ().
    2. Click Security & Privacy, then click Firewall.
    3. Click the lock icon to unlock it if it's locked, then type an administrator name and password.
    4. Click Firewall Options.
    5. Deselect (uncheck) the “Block all incoming connections” checkbox.
    6. Select (check) the “Automatically allow signed software to receive incoming connections” checkbox.
    Thanks,
    Matt M.

  • My MBPr (mid 2012) displays a black screen on startup but when I close the lid and open after a few minutes, it seems to wake up as it should.

    Can anyone advise what is going wrong on startup and what steps I can take to resolve this issue?  This has been occurring for the last month or two.
    The specs of this machine are:
    Macbook Pro Retina (mid 2012)
    OS X Mavericks 10.9.4 (13E28)
    2.6GHz Intel Core i7
    16GB 1600 MHz DDR3
    Intel HD Graphics 4000
    256GB SSD

    Can anyone advise what is going wrong on startup and what steps I can take to resolve this issue?  This has been occurring for the last month or two.
    The specs of this machine are:
    Macbook Pro Retina (mid 2012)
    OS X Mavericks 10.9.4 (13E28)
    2.6GHz Intel Core i7
    16GB 1600 MHz DDR3
    Intel HD Graphics 4000
    256GB SSD

  • Macbook pro mid 2012 and the airplay feature does not come up.  it comes up in itunes but not on the menu bar or in the displays settings.  What can i do?

    I just bought my macbook pro 2 weeks ago.  I am new to apple so it is pretty much greek to me at this point but I have been able to figure out or google most of my questions.  I have found a million posts about the Airplay feature for mirrioring and most of them are the same issue having a mac that is pre 2011.  There should be no reason I would not have the Airplay option on my system.. I have done the updates avaliable for both the mac and the AppleTV unit, which is a Gen 2 or 3, Also brand new as of 2 weeks ago.  Does anyone know what else I can do or is this something I will have to take in the the Apple Store to fix? 

    Welcome to Apple Communities
    You're running Lion, and Mirroring is in Mountain Lion. http://www.apple.com/osx/uptodate

  • New Macbook Air 11" 2014 Model Display Hinge Loose and exacerbated by extremely poor service

    I have bought a new MacBook Air 11 from Ezone on the 3rd of October.  When I opened the product, I realised that the hinge seemed to be loose and would fall back on its own when tilted. That's when my troubles started.
    I went to the Maple Apple Authorised Service Center at Santa Cruz, Mumbai and was told that the product was fine and that the screen tilt was 'normal'.
    I then happened to visit some other stores and noticed that the MacBooks on display didn't swing back the same way.
    I returned to the Service Center again and was told again that it was 'normal'. When I demanded to see the manager, I was told he had left for the day. I rang him and was told that I should come and see him the next day and he would provide a speedy resolution to the problem.
    I rang the store that I'd purchased it from and they told me that they would be happy to replace the product provided the service center gave a certificate called DOA.
    The next day was an even more harrowing experience. When I reached the manager's office, he tried telling me again that the product was 'normal'. When I explained to him that none of the in store models were like that, he said that to give the certificate, he would need at least 2 days as there was a 'process' to be followed. The 'process' is to merely record how the display flips back when tilted back.
    I tried to call Apple Customer Care and spoke to Nishant and then Ravi (who told me that he usually never spoke to customers directly but as a special case was speaking to me since I'd had a bad experience!).
    Ravi, assured me of a ideal resolution within 24 hours.
    And so today, I received a call from Nishant, who informed me that because of the nature of the inconvenience, Apple had decided to offer 2 solutions: 1. They would ship a new machine from Singapore directly to my home address but that would take 4-5 business weeks. I was fine with that solution although I didn't understand the merit of sending a new laptop from Singapore. However, he then told me that I would FIRST have to submit the laptop and ONLY THEN would they ship it out to me. So essentially, I would be without a laptop for next month and a half! In short, a ridiculous solution. 2. The second solution was that I would have to give my BRAND NEW laptop (less than 2 weeks old!) to the service centre, they would repair it and return it in a few days. So we were back to square one. When I tried to understand the escalation process, I was curtly told that there was no escalation and this was Apple's response and resolution to my problem.
    So, I, the unhappy customer, was given no choice except to turn  in my machine to the service centre whereas, GLOBALLY, Apple would have replaced the machine if it was less than 2 weeks old!
    Absolutely pathetic experience with no keenness to help except have longwinded calls that provided no solution whatsoever.
    And this to a customer who's just bought a brand new machine and is expecting a spectacular experience! Even Lenovo or Sony offer onsite support, so the Apple experience is a terrible, terrible letdown.
    I feel cheated and downright stupid for having paid such a premium for a product with manufacturing defect followed with such extraordinarily poor service!

    bump

  • "SLIDER HINGE" loose and will not lock!

    I have had my Palm Pre2 since April 1, 2011 and my slide mechanism will lock in place so the screen slides back and forth freely which also seems to be causing software issues.
    I had an issue with my Palm Pre Plus where the screen wiggled side to side.
    I have been informed that this issue is not covered under the "Warranty".
    Has anyone had this issue?  

    Seriously, Anthony. You haven't known of this issue with the Palm phones?
    I had a Palm Pre Plus that had no such problem but over the time I had the phone I read of this issue many times.
    My phone was replaced under warranty after I'd had it for a year or so because of a defective part in the plugin port for earphones.
    The replacement phone they sent me has a sloppy slider. Wiggles from side to side.
    If you've never encountered this issue can you ask around and find out what other folks in Tech Support may know about this problem. It's sad that the phones they sell under a 'Two Year Contract' don't last for two years.
    Thanks for your help.

  • Duo Displays Problem on MacBook Pro (13-inch, Mid 2012) Resolution 2560x1440 and 1280x800, Sometime 2560x1440 is blank screen and must restart to fixed it

    Dear all,
    I found some problems for using Duo Displays with MacBook Pro (13-inch, Mid 2012) display and Samsung UHD Display (U28D590). I use resolution on my macbook is 1280x800, Samsung UHD Display is 2560x1440 And Connect with Display port to mini display port.
    But I use sometime found always blank screen on Samsung Display and I tried to unplug mini display port and plug it again but it is not working until I shutdown and restart my macbook pro, my display back to working.
    I want to fix this problem because it is very trouble for my working a lot.
    Thank you very much
    Phot

    The symptoms I'm getting now, and I'm not sure if they're any different, suggest that for some reason Mountain Lion thinks my display resolution is higher than what it is, as wether I'm turning AirPlay on or off, it keeps changing it (on the MacBook) to what looks like maybe 1080p.

  • Extract data off a broken MacBook Pro 15" Retina Display Mid 2012?

    Hi,,,
    I had a problem with my MacBook Pro 15" Retina Display Mid 2012  - display and something ending with logic being broken = black screen. Since is was over £1000 to fix it, i decided to buy a new Macbook pro with Retina Display 16gb ram, 512gb.
    Now, what is the best way to retrieve the data out off the old macbook pro SSD? If I open the computer and take it off, how do i connect it to my new mac? is there a cable to connect to the SSD, as i searched and can't find. Really need to transfer all my files that is inside the old mac to the new one.
    Thank you in advance for the help

    Remove the SSD from the old MBP and put it in an external USB enclosure. Connect to your new MBP and transfer your files. You can find a good enclosure at OWC.

  • Mid 2012 13 inch MacBook Pro  - Repairs

    Hi,
    I am getting very bad experience with MID 2012 MacBook Pro. I am not sure how many you are getting.
    I brought this mac 08/2012 and spend 1200$ ( its big money). First year, I am happy this mac and nothing was happened (because it has warranty). In 2nd year it has small issue, I thought because of too much usage with internet or software related ( I do not have much softwares).
    In 3rd year, real problems started
    1. Running very slow ... Same software, Applications and same persons are using.
    2. Freezing - Nothing is working
    3. Getting too much heat - while watching Videos, youtube or pictures ( I need these, this is the reason I brought this APPLE MAC)
    4. Started noising ( not too much, but compare to first year it is noise)
    5. Finally (************************************)
    Stopped working, I can see only gray screen - after spending 1200$ I can see this. ( I can see blue screen (windows) with 400$)
    I called, APPLE STORE and took appointment for repair (we have to go with APPLE because we spend 1200$).
    After 7 days I got appointment for repair. Repair was completed and was asked what was the issue,
    RESPONSE FROM APPLE: THIS IS COMMON ISSUE AND HAPPENS RANDOMLY - Bit surprised
    Which means APPLE is reducing their quality same like as PC makers, why not reducing the price.
    I am not sure what issues I am going to get. Please do not replace the PC with Apple Macs. Both have same issues in long term usage.
    Thanks
    Sudheer Reddy

    If you are absolutely certain the noise originates in the lower-right corner, then it is the HDD. Else if it originates from around the middle of the keyboard, towards the hinge area, it will be the fan. Either case, replacement is the only remediation. See here: http://guide-images.ifixit.net/igi/RVKjhXW1CYSUnZk3.large
    BACK UP YOUR MAC NOW, then make an appointment with your favorite Apple service spot (Store, Service Provider, etc.) to get the new part put in. If it is the drive, you will be handed back a completely blank computer so it is up to you to restore it to its current state.
    Do you need help in how to create a bootable clone of the Mac, that you can use to restore it back to life?

  • Retina mid 2012- battery to drain faster than expected when the lid is closed

    Hi
    I was excited to see the battery drain fix today, http://support.apple.com/kb/DL1748?viewlocale=en_US&locale=en_US.
    However I have this issue with a Retina, Mid 2012 machine which the fix has not been released for.
    Does anybody know if there will be a fix for other machines?
    I have tested with a clean install and even in boot camp i.e. running windows with power cable out, lid closed - battery drains by 30-50% overnight in all tests.
    thanks all
    Dan

    You may just need to reset your smc like you did with the MacBook Air. It also may help to reset the PRAM. To reset SMC, shut down machine and plug it into a working power adapter and power source. Locate the shift, control, and option keys on the left side of the keyboard. Hit the power button along with those keys at the same time for about 10 seconds. Your power adapter light will change state which is normal after you release the keys.
    To reset PRAM, locate Command, Option, P, and R on your keyboard. As soon as you turn on the machine, press those four keys. It will shut down and start up again and will make the "bong" noise like it does on startup. Hold those keys in for a few more cycles and then let it go. If those didn't do it, you might wanna have it checked out by a technician. Unless you have AppleCare+ you should take it to apple and they'll do it for free but if you don't it really doesn't matter if you go to a genius bar or some computer shop nearby, but make sure they're certified by Apple. Hope this helped!

  • What is the details specification of the internal Mic of MBP mid-2012?

    I've been wondering, what is the specs of the internal mic? It sure is great for normal chat or facetiming, but it doesn't sound very good for studio-recording tier.

    The built-in mic is a very tiny mic. About 1/4" overall and the actual capsule is even smaller.  In the MBP models that I am familiar with, it's located under the left speaker grille.  As a single mic, it can only generate a mono signal but the final data stream is stereo with identical L & R channels.  Given its size and location under the grille it's an amazing performer but you cannot expect it to match a studio mic.
    In AudioMidi Setup you can adjust the built-in mic's sample rate, bit rate and gain to some extent.   However, I have never found this particularly useful.
    If you are doing studio recordings (or anything where you require fidelity and/or true stereo), you need to get yourself a couple of good external microphones.   MacBook Pros used to have a multipurpose stereo analog audio input (up to the mid-2012 models) but newer models do not.  Depending on the model you have, you may be able to use the analog audio input or you may have to get a USB mic, adapter or mixer.

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