MiFi Data Usage Analysis?

Our monthly data usage continues to explode and there doesn't appear to be a way to figure out what is driving the amount of data... Verizon has a data usage report that shows GB/MB at certain times of the day, but those times apear to be "groupings" of data usage vs. actually coinciding with actual usage.  For example, if one son is doing XBox-Live thru the MiFi, while his mom is "Skyping" with a friend at a similar time, how can I know what's driving the most data?  We live in a rural community with no cable, no DSL, no FIOS, no nothing - except HughesNet Satellite (which still is too slow and not recommended for XBox-live type usage anyway) or the MiFi.  But I want to figure out what types of usage drive the highest amounts of data, and the Verizon analysis tools don't seem to help.  Anybody have any recommendations?

Hello,
To understand the actual impact of your data usage habits you will have to conduct some experiments. First step is to isolate each type of usage by itself when no one else is using the MiFi.  Check your data usage to get a baseline.  Consume that data for an hour or so to get a good sample.  When you are done check with Verizon again over the next 30 minutes to see how much your data went up (data reports are delayed).  Rinse and repeat for any application you are concerned about.  I'd suggest doing this for each application at least 3 times so you can feel confident in your results. Skyping may be hard to do for an hour so I would suggest testing everything else first and applying what is left as your Skype data consumption.
That being said I would assume that Skype would be your biggest data drain.  Streaming audio and video definitely are the best ways to chew through a data plan at any given time.  Although you may suspect Xbox to be the same each game is different.  Some games only send small pieces of information across the Internet and are very data plan friendly.  Other games that stream the entire game across the Internet are not.
Trial and error and the process of elimination are your friends.  Given enough data you will be able to gauge your own usage habits and stay on top of your bill before it blind sides you at the end of the billing cycle.
Example of Good Habits:
Avoid Video, use low def options if necessary
Avoid Streaming music, use low def options if necessary
Avoid High-res pictures, use low def options if necessary
Close down your applications when you are done using them
Disconnect from the device when you are not using it
Check in on your usage frequently until you understand what impact your habits have on the plan
Turn off automatic updates for any programs or services
Secure your device by changing the default connection credentials to custom values

Similar Messages

  • Data usage analysis page. Doesn't match current usage page?

    O.K. Here's what I'm going through.
    Verizon tells me I'm way over my 5.0 limit. Right now I am close to 9GB.
    So to check I click on usage, This is what I get.
    Data Allowance Exceeded. Additional data usage will be billed at $10 per 1.000 GB. Current Overage = 3.950 GB
    4.0 overages x $10 = $40.00 in overage fees. You may be able to avoid data overage charges by increasing your data allowance before 11/25/12 and requesting the change be backdated to the beginning of the current bill cycle.      5 GB of 5 GB   
    +3   1.0  GB Overage Allowance    3.000 GB  / 3.0 GB    
      Data Usage can be measured in kilobytes, megabytes and gigabytes.
      Data Usage Equivalent
    1,024 Kilobytes (KB) = 1 Megabyte (MB)  1,024 Megabytes (MB) = 1 Gigabyte (GB)    
        +1   1.0  GB Overage Allowance    0.950 GB  / 1.0 GB    
       Data Usage can be measured in kilobytes, megabytes and gigabytes.
      My Usage:8.950, 9,164.800,   9,384,755.200
      Total Usage: 8.950,  9,164.800,  9,384,755.200
    Next I click View Data Details.
    I get 160 lines of mumbo jumbo. So then I go to analyze usage. And it tells me I'm not even close to 1GB! Whats up with that? So I read every single line and notice that the date is from Sept to October. I only joined up Oct. 25th. Shouldn't it show my current analysis from Oct 25th to now? How do I get this number.
    Because within the first 3days of using verizon it said I was OVER my 5GB!
    I only use FB, email and browse the web. Ebay and shopping channels. At the store they told me 5Gb is more than enough. What do I do? Somebody please help?

    Yes I suppose it is. I have a 1gig netbook. The wireless card didn't work anymore ( or so verizon thinks so) So they upgraded me to a 4g wifi hotspot now sitting on my counter. This is the only computer in the house. And we live very rurally. (only reason why I went with this) I have 2 neighbor within 15 acres. And 160 acres behind my house. So I don't think someone is hacking in. Besides, I just got this. Not sure how someone could figure out within 1 day or so that I have one.
    THanks

  • MIFI data usage is up to 9.61 GB in just two weeks

    It appears my e-mail downloads are using up 10 GB. What can be done? I know I have far too many e-mails. Could you tell me how to transfer or delete these email so that they are not downloading each time I open up my e-mail account.
    Midori Tani (559) 284-6167

    If you have an IMAP mail account, you do not have to download the whole file each time, instead select to only synchronize either xx emails or days.
    See info here:
    * https://support.mozilla.org/en-US/kb/imap-synchronization#w_configuring-synchronization-and-disk-space-usage
    If you have a gmail mail account, do not subscribe to see the 'All Mail' folder as it is gmails arhive of all of your emails, so that folder will double the size of your download.
    See info on unsubscribing and removing All Mail folder from Thunderbird.
    * http://kb.mozillazine.org/Using_Gmail_with_Thunderbird_and_Mozilla_Suite
    .

  • BIG swing in data usage?

    I recently upgraded to iphone 6 from a 4s. No change in plan or features other than this. I have noticed a HUGE shift in data being used. I rarely used over 1/2 GB of data but in the past 3 weeks alone have used over 1.5GB. I looked at my data usage analysis and see a big chunk of this has occurred around 3:30am EST over the course of a few mornings. I am sleeping at this hour! I am connected to wifi 95% of the day so hardly any data should be used and I should still be using about the same as my usage of the phone has not changed. Any idea why this is occurring? My guess is maybe verizon is saying I'm using a lot of data even when connected to wifi but I can't seem to get CS to confirm this for me. At 3am when I am sleeping my phone is definitely on wifi. My only guess would be this is when a backup occurs and it's hitting data for some reason????
    p.s. We also have an iphone 5 on the same plan in the same house and that usage has stayed as it always has been.  

        Hi TomCat03 - We want to make sure that you are able to manage your usage at all times! Something to consider about the iPhone is that WiFi will disconnect when the screen is off and in standby mode. If an update is allowed, emails sync or an app syncs cellular data will be used. You can turn off Cellular Data when not in use through Settings>Cellular. Also can view the apps using the most cellular data in the same screen. I am more than happy to offer further assistance if needed.
    Thank you,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • In terms of data usage, is it equal to use my phone as a hot spot to using a jetpack mifi?

    In terms of data usage, is it equal to use my phone as a hot spot as the jetpack mifi?

    There's that darn ninja again. 

  • Crazy data usage suddenly on Mifi! 10gb in one day?

    I noticed earlier this month that I got a notification for my data usage only about 10 days into my plan and thought it was unusual, but as my son had been streaming a music video I increased my plan, downloaded said video and disconnected his computer from wifi.  Then, 3 days ago I get another notification and tell my son to no longer play games on his iphone and increase my plan yet again.  Today, I get another notification (son at school and wifi on his phone and computer are off) and I increase, yet again to 40GB!!!  I then go around and see what is connected to wifi, our ipad (which was only on a kindle book, not a game or surfing internet, nothing unusual), our Hopper from Dish (which I then disconnected, we do not stream as 4g is too slow and we don't want to use up our data) and turn off the wifi on 2 other iphones (that were running nothing in the background, but did it just in case).  I then almost immediately get an alert that I am at 77% of my new data plan (30.8 gb now) and I begin working on an excel spreadsheet with nothing running on my computer.  A couple of hours later I am at 90% of my data and now, as I write this message, I have gotten 2 more alerts saying that I am now over my 40 gb, so that would be at least 10gb of data used just in the last 6 hours!  A few hours ago I chatted with a Verizon chat and she said that it could be my phones, ipads, hoppers, basically anything but they cannot tell what,  I disconnected everything except this computer and restarted the mifi.  Something is clearly wrong.  They want me to turn it off every night for the next week before they will open a problem ticket but at this rate my bill is going to be absolutely insane!  I haven't changed any of my habits from the last year, other than what I mentioned earlier this month so I am completely baffled.  Help!
    See my log:

    I have had VERY high data usage. 3GB in a few hours time. Verizon help line could not figure it out. I had a Verizon Jetpack 890L. I up graded to a newer model Verizon Jetpack MiFi 6620L in the middle of November. Data usage when even HIGHER! I noticed HIGH data usage in August of 2014. The HIGH data continued in September, October, and November of 2014. The newer Jetpack MiFi 6620L used even MORE data!
    Verizon tech support was not much help. They wanted to know if I had changed the Jetpack password and they thought that someone was using my Jetpack WiFi. The problem is I live in a VERY rural area. My nearest neighbor is MORE than a mile away. My wireless network connection does not show ANY OTHER users! I still changed my password on the Jetpack. I normally change my passwords on a monthly basis. These changes made NO DIFFERENCE in my HIGH data usage. They also asked what was connected to my Jetpack. I have a phone by another provider. I DO NOT use the phone with the Blue Tooth or WiFi on my Jetpack . It's NOT needed for a clear phone signal. I only have my laptop (HP Pavilion) connected to the Jetpack. I have connected my printer by cable and don't even use the wireless printing functions. STILL NO CHANGE IN DATA USAGE!
    The Verizon tech also suggested that I have an Internet Security and Antivirus software. I have used Norton Internet Security and Antivirus software for a decade or more without any problems. The tech suggested that maybe that was the problem. NOT! He felt that the Cloud setting maybe using all this data. I use Norton 360 with the Norton Zone Cloud. I DID NOT receive ANY FIXS from Verizon!
    I also called Norton who provides my Internet Security and Antivirus software. I had been running these packages on an on going basis. I had not shown ANY threats or problems in the past year or more. I had the tech go over my settings to make sure that they were not the problem of HIGH Data Usage. My Norton Zone or Cloud settings were average without any high drain. He asked that I go back to Verizon!
    I finally have found that I may have had Malware that was in my software. I used Malwarebytes. It works well wth my Norton 360. It has slowed my high data usage BUT NOT ELIMANATED the problem. Malwarebytes is a free service. You can also download it for free. You can purchase advance or premium packages on the internet and at some stores if you want a hard copy. It's always worth a try!
    At this point I have run out of options!

  • MiFi: Does data transfer within the home network count as data usage

    I want to use a MiFi with a wireless surveillance system, which can record 100s of GBs of video per month. If I send video to a PC all on the same network, does that count as data usage?

    Traffic sent over the local network will not be counted against your MiFi/data plan.  VZW charges for all traffic that is sent over thier wireless infrastructure/towers.  If this your question is then that is the answer.
    With that being said:
    You can setup your cameras and disconnect the MiFi from the VZW network.  There is a Disconnect button on the main page of the router admin page that allows you to do it.  This would enable you to maintain the local network and confirm that the security system will work offline.  After you confirm your camera to computer network is working you can reconnect it to VZW and see if you can access the computer / camera over the web. 
    As a local router the MiFi will perform just fine with your cameras and computers.  There are certainly better routers you can purchase for that function but thats another subject.  Its when you try to make your devices available over the internet where most people have problems.  Since the MiFi is a 4G capabile device it is tied into the new SIM card and NAT network.  In most cases public IP addresses are not assigned or accessible on the MiFi.  This makes it very difficult to get through to your devices from a remote location (as I assume you want to do).  Most users on this forum have not found a way around it other than reverting back to an older model like the MiFi 2200.

  • Internet / Data Usage Application for the z10? DATA MONITOR, DATA USAGE MONITOR, DATA ANALYSER, DATA USAGE APPLICATION

    Please can RIM / Blackberry develope for the z10 an Internet Data Usage Tracker or Internet Data Usage Monitor for 4G / 3G / WiFi / Edge !
    IF YOU AGREE, PLEASE LIKE THIS THREAD AND COMMENT "I agree if you like"

    If you agree, click on like above..
    -: DrewRead :-
    Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
    "Like it" if you like it.

  • Will transferring data between computers over mifi's wireless network be counted as data usage?

    I know it SHOULDN'T be counted but I wouldn't put it past a cell phone company to considered that data usage as well.
    If anyone knows for SURE i'd appreciate it.

        Hello Maxatv,
    I want to make sure you don't have to worry about any data overages or additional monies.  The only time your data is being utilized is when your device is connected to the Verizon Wireless network.  Sending and reciving data is when it will use your allowance. 
    WarrenM_VZWSupport
    Follow us on Twitter@VZWSupport

  • Data usage and battery drain has skyrocketed with iOS 8.1.2 (maybe earlier)

    3 weeks ago my wife got a text message on her iPhone 5 from AT&T that she had used 90% of her data for the month.  30 seconds later, she got another one saying that she had used 100%.  Granted, her data plan is small, 200 MB.  But, for the last two years she has used as little as 17 MB in a month and her largest prior to this latest month was 49 mb.  This month she got to 380 mb before we were able to shut off her cell data.  Otherwise, a second chunk of 200 MB and another $15 would have been added to the month.
    We had noticed that her battery had been draining rather rapidly in standby mode with no background apps running when she didn't have access to WiFi.  We have now correlated the two results, High Cell data usage, Quick battery drain and very warm phone.  In case anyone is wondering about her iPhone 5 being one in the recall, it is.  I took it in and had it tested.  Apple says the battery is fine.  It does hold a charge well.  When all network communications are shut down on her phone and it is in standby mode, there is no noticeable loss of charge in 24 hours (our longest test).
    Since I have a grandfathered Unlimited Data Plan with AT&T, I have been doing some testing on my iPhone 5s.  Sure enough, I've seen similar results.  With nearly everything turned off except Cell Data, I've seen 483 MB used in 24 hours.  Of that total, 479 MB was used for Documents & Sync.  I even have everything turned off in my iCloud account, Location services are turned off, no push notifications etc...
    The best I can figure, this has been a problem since we installed 8.1.2 and yesterday I installed 8.1.3 resulting in no positive effect on this issue.
    At this rate of data usage and no access to WiFi, my wife would have to have a 15 Gb data plan to keep from exceeding her limit.  I don't think AT&T even offers one that big anymore.  I might have to switch to Sprint or T-Mobile if this doesn't get resolved.
    Any ideas would be greatly appreciated.  Thanks in advance for your shared insights.

    Hey this is Brian, bjmcmurry, under a different user ID.  If I logged in as bmcmurry, original post, I was just getting a server error and couldn't get to this discussion nor post a comment anywhere.
    Anyway, let me be as brief as I can.  After an extensive analysis of replicating the problem on another phone to eliminate it being a hardware specific issue and that the test phone has an unlimited data plan, I was able to stop the excessive data usage and consequential battery drain.  I believe I have a reasonable explanation of the problem, an iOS logic bug.
    I had everything under my control clamped down on the test phone to minimize data usage.  Also, I was forcing all data usage to use the cell towers.  I determined that I was burning at least 11 to 13 Mb per hour doing nothing important.  I literally had everything turned off except 'Settings' was allowed to use Cell data providing a avenue to log into the Apple ID. 
    The two phones had 2 things in common, they were using the same Apple ID and the same version of the OS.  One was a iPhone 5 and the other was a 5s.
    Here is a synopsis of my experience via my written evaluation of the Apple support system (Apple Rep name's have been removed):
    After a couple of hours on the phone with an Apple Care Senior support Analyst, it was suggested that I go to the Apple Store to 1) get my battery replace in the iPhone 5 since it qualified for the replacement program and 2) see if the Genius could provide me with any insight in the data usage issue and battery drain.
    I'm certainly glad I had multiple reasons to visit the closest Apple store, a 45 min drive.  I got the battery replaced, thanks for that. 
    Regarding the important issue to me that brought me to the Genius Bar, excessive Cell data usage, I thought the Genius did a wonderful job listening and documenting the problem we were experiencing.  Unfortunately, educating us on the use of the product or replacing our phone was not going to solve the problem.  He eventually figured it out, this was not a user error or broken hardware.  We surmised that the reason I was sent to him was to verify and document that there was a problem.  I clearly had a problem.  After writing copious notes on the issue, The Genius smartly referred me back the the AppleCare Senior Advisor.  So, back to AppleCare Senior Analyst I went. She, knowing this was not a simple problem to solve i.e. beyond her level of expertise, got an Apple Software engineer involved.
    My primary frustration is that this should have been escalated to software engineering right away.  My trip to see the Genius was, I believe, a waste of time for both me and Apple regarding this issue.  Diagnosis of this type of problem is well beyond the Genius’ knowledge and job.  The Genius did a very good job doing what he could within the scope of his job.  He just couldn’t solve this problem and had no one within Apple to which he had access for help.
    However, that initial consult with the engineer was a bit feeble.  Not only could I not talk to him/her directly, his/her focus was still working with the ‘Black Box' approach.  Having Analyst ask me to do stuff like restore the Phone was more like trying to find a 'work around' than 'identifying the real problem.'  Maybe restoring the phone was going to fix some corrupted data on the phone sidesteping the real problem, the handling of this condition.  The engineer did listen to the fact that I had restored the test phone, the 5s, and only added the use of my Apple ID.  Duh, been there!!!
    Having been an previous owner of a software development company that I started in 1980 and retired in 2001, I can tell you that using the 'Black Box' method of debugging is extremely inefficient.  Instead, having access to an ‘Activity Manager’ type app to identify in real time what process was blowing up the data flow would have saved me a lost afternoon at the Apple store and hours on the phone with tech support.
    Ironically, I may have stumbled onto a "work around" solution short of turning off Cell Data that stopped the excessive Cell Data usage and consequential battery drain.  Just prior to leaving the Apple Store, I used one of their Macs to log in my Apple ID on the id.apple.com website to ‘Manage my Apple ID’, I was forced to upgrade the security level of my password.  Afterward, my cell data usage seemed to drop dramatically.
    I told the AppleCare Senior Analyst that I may have stumbled onto a workaround and I suggested that I give it a couple of days of monitoring.  We'd talk then and I would have results to report.  She agreed. 
    Sure enough, my Document & Sync usage was back to normal, about 1/2 Mb per day.  Am I happy that the excessive Cell Data usage has stopped?  You bet!  But, there was no intuitive reason that an end user would know to log in on the ID website to unknowingly solve this problem.  As I use to say to my employees, that is not the ‘Macintosh Way.’  And, rebooting the the 'Microsoft Way.'
    When I reported my findings to the Analyst, we both concluded that data usage was back to normal.  She did report to me that the engineer did provide a laundry list of suggested activities to help solve the problem.  Remarkably, they were everything that I had already done and were pretty much what the Analyst and the Genius tried to do.  All reasonable tasks.  But clearly, the engineer hadn't even ready the notes on the case before responding.  And, none of the things suggested would have uncovered the real problem, likely a logic bug in iOS.
    My advice now is to have the software engineering team rule out that there was an unresolvable state that a background process was fiercely trying to handle.  The iOS does not seem to know how to intervene and prompt the user with a requirement to upgrade their password.  If this does end up being the case, I would call it a logic bug, a perpetual exception that is not being handled properly.
    Anyway, I hope this helps you.

  • Large data usage transfer every 6 hours while on a WiFi network, who is doing this transfer? Is Verizon polling my phone causing this usage?

    I have three iPhone 5s. All are using my WiFi while at home. One iPhone is sending data over Verizon's network, not WiFi, every 6 hours or so. The time of this data transfer changes every few days. I see data usage number on my Verizon account ranging from a few kilobytes to almost a gigabyte. Is this due to Verizon polling the iPhone for data usage and billing purposes on a regular basis? And what do these billing numbers mean? Where does Verizon get these numbers? Any running apps while on my WiFi should use the WiFi, not Verizon, correct?

    I'm having the same issue and this month these data pulls equated to 1891.51 MB!!!
    Model: iPhone 5S 64GB.  Today I received a notification from Verizon that I had exceeded my data plan.  I just went through my entire usage detail report on my phone and separated-out everything that appears to be part of a 6-hour pattern.  When I'm at home and most of the time while I'm at work, I am connected to wifi.  These data pulls often happen in the middle of the night, when I know for a fact that my phone is charging and connected to wifi at home.  Below are the results of the pattern analysis.  Keep in mind that I removed all lines that, as far as I could tell, were not part of a 6-hour pattern.
    THE PROOF: You sent me three alerts immediately after pulling data from my phone.
    The first alert said that I had used 75% of my data plan on 8/11/2014 at 9:45pm while I was at home on wifi.  There was a data pull logged at 9:45pm which was part of the 6-hour pattern above.
    The second alert stated that I had used 90% of my data at 10:46pm on 8/14/2014; the data log shows a pull just before the alert at 10:45pm.
    The third alert telling me I had used all of my data came today while my phone was sitting next to me, connected to wifi at the office.  The alert arrived at 12:48pm, the log shows a data pull at 12:48pm.
    Screenshots:
    How about an explanation Verizon?

  • What's up with data usage on the iPad over LTE?

    I am using the new iPad. This is not my first as I have had an ipad since version 1 (at first with a VZ Mifi, though now I have the one with LTE). When I first set up this iPad i did it on a prepaid account and so I have a baseline of experience (both with the mifi and with built in cellular) that is nothing like what I have experienced recently.
    When I first activated, I averaged 1GB of data use. I activated on prepaid as I thought I might actually turn it off once in a while and I didnt want to have to go through VZ to do that - I don't have an hour+ to waste in store every time i want to do something with my devices. I later decided (silly me) I was not ever going to turn off the data, so why not put it on my regular plan.  The real rub here is my data usage still didnt change. I leave both radios (wifi and cell) on all the time. So when I am home, I am wifi, when i am out, I use cell.
    The odd thing here is, since LTE has come to town, my usage has tripled. Now, some of this is because I have once or twice watched a movie or streamed some audio. But as this has happened only once or twice in a month, it does not explain lump data charges of 500-1,000mb charges hitting my device 5-6 times in a month. Consider this timeline:
    On Saturday afternoon, I decided to use the NFL app to listen to an audio broadcast of the NE patriots game. I did so walking around town. I was easily streaming for 2 hours or more. According to VZW, the charge in data use for this (nearest to time) was at most 47mb.
    Roll forward 2 days during which the two largest charges are 23mb and 13mb - I can even relate these charges to a couple apps I upgraded in that time frame and some podcasts that auto downloaded.
    I see that at 3am on 9-18-12 I had data usage of 900mb. huh?
    My wifi is always connected when I am at home
    Even if, as some suggest on here, the wifi turns off when the device sleeps
    There were no updates to be found
    Movies don't download over Cell as they are over 50mb (though they will stream I think)
    IOS does not allow podcasts or software updates over 50mb anyway so if it was either of those, it would have had to be like 30 of them!
    I have a couple of theories:
    Verizon charges for data as far as timing are way off. They really don't know WHEN data is being used. The system posts involve lags in update of data from towers. (server to server transmission, whatever)
    There is a problem with LTE usage stats on Verizon. I am tempted to turn off LTE for a while to see if the usage goes down.
    I don't want to turn off my cellular all the time as that defeats the usability of the thing. I just want it back the way it was and for these phantom charges to stop. There is nooooo way my ipad used 900mb overnight by itself. There just isn't that much data to be had to bring into the thing when I am not using it.
    Please reply to this with answers only if you KNOW something. I know many will want to be helpful, but if you want to be really really helpful, you will differentiate speculation from fact.
    Has anyone else noticed that LTE data usage is higher? (and not just because having faster speeds makes you want to do more stuff)

    Sorry Tominique, great answer to the question I didnt ask. I know how to add data to my plan.
    My point is, my usage pattern has changed little. yet I am using at a rate 5 times what I was before. And I rarely stream content so I know thats not it. And the times I do, does not coincide with those ridiculous usage figures.
    I get that having more bandwidth will open a stream "wider" so to speak and cause more data usage in order to get better quality. However, in the case of Audio, that extra usage doesnt even come close to justifying these kinds of figures. Much less when posting at 4am when I am fast asleep.
    And forgive me for being a bit curt, but does my post read like I needed to be told that using wifi will save me cell data usage? I know it was pretty long, but at least read it carefully before proposing something so mundanely simplistic.
    And Brian68- Yup, I agree Spot on with you on song size. A 10mb song is a 10mb song. Doesn't matter how fast the stream is. I could see music being compressed, but it most definitely doesn't get any bits added just because the bandwidth opens up. lol What? VZW somehow upgraded my itunes match content from 256kb up to lossless? doubtful.

  • How can I find out my data usage for the past 3 months?

    Greetings all, I have been a long time Verizon customer, and as such I, along with my husband, was grandfathered into the unlimited data plan. When I last spoke to a representative, they informed me that the only way we were going to be able to keep our unlimited data was by paying the full retail price ($600+) to get a new phone. So we were considering upgrading and changing to one of the newer data plans so we could still get the discounted price on the new phone, but I would like to make sure I choose one with enough data, without paying for a bunch of data that I don't use, however MyVerizon only shows me the amount I have used since the start of the billing cycle. Is there a way to find out the data usage for both my husband and myself for the last 3 months so I can choose the right option?
    Thanks in advance for your help!

        Hello sweetpea1221! How exciting that you're considering upgrading with us. mrhelper is helpful, indeed. You can view your data usage for each line under the View Bill option via your My Verizon account. You can also view your 3 month average  data usage with our Account Analysis feature. Here's a link that will be helpful in doing so http://bit.ly/vnLjqO. I'm confident that we have a great plan to match your data needs. Please let us know if you have further questions.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

  • Huge increase over past few months on data usage.

    Huge increase in data traffic, even at times when systems are in sleep mode - like at 6am in the morning.  For months by usage levels varied between 10Gig and 12 Gig and I would adjust my plan as needed to prevent single Gigabyte overcharges.  However, in the past 4-6 months I have had to go to 15GB then 20GB, and what we actually do internet wise has not changed any where near that much.  Yesterday I had 600 meg of data transferred at about 6am when all systems were either off or in sleep mode.  The usage tool on verizon is no help in identifying what is driving this other than broad categories.
    Last night I turned off the MiFi device and there was no data recorded until I turned on at 8:30am then it recorded 800 megabytes only based on turning on the PC and not even using it.  And the hard file light was on solid for a long long time.
    I really need a tool that runs on the PC that shows what program or service is doing this much internet traffic.  I have seen disk I/O using Windows Task Manager that shows a number of Chrome services actively working I/O, as well as Google sync, but there is nothing new here that I have done over the past 6 months - my usage is very consistent. And that tool does not show who is driving the MiFi load.
    How can I get a handle on this?  This is getting very expensive and there is no obvious answer why.

    Personally, I use BitMeter OS for my PC. Any bandwidth from your computer (down/up) is logged & you can view certain days to see when it was used.
    https://codebox.org.uk/pages/bitmeteros
    Also, you may be able to view Mobile AND WiFi data usage (separate tabs) on your mobile devices, under Settings > Data Usage. Click the 3 dots for options.
    I had the same issue, but it was due to Verizon Cloud backing up... all 12gb (mostly pictures I don't even care about!).
    You may have that or another app that syncs data. It should tell you under Data Usage, though.
    I disabled Verizon Cloud through the App Manager.
    Hope that helps!

  • MIFI451 data usage

    Just bought this device last Sunday and Verizon says I have used over 3G's of my 5g allowance.  Anyone else have this problem?  I have not streamed any video or radio.  I have left device on but was told by Verizon to shut it off when not in use and it is using data when I am not on computer.  No DSL is available in my area and I have an autistic son who uses the computer after school and on weekends.  I have been on the computer for most of the day.  I don't understand how I could have used 3.142G in 5 days.  HELP!!!  At this rate my internet bill will be out of this world.

    Hello,
    You can request a Data Usage report from Verizon to help you isolate when the problem is happening.  Verizon should be able to tell you the time of day and the ammount of data consumed at each interval.  There may be a way to look it up through your My Verizon Account if you set it up, but I dont have the steps for that process.  Once you know when your data is being consumed you can start to isolate down the running applications which were running at that time and shut them down.
    You mentioned that your son also used the computer after school and on the weekends.  I hate to point out the obvious but are you sure you know how he is consuming your data plan while you are not watching him?  He might be streaming a radio station or watching videos on youtube with out you knowing about it. 
    Verizon also has an 1-800 number which you can use to check your data plan on the fly.  It is fully automated and updated about every 10-20 minutes.
    Until you can isolate the problem I suggest turning off your MiFi.  Verizon will not be sympathetic if you go over your plan and there is no limit to how much you can rack up in overcharges.  I have read forum threads before where the device was defective and was replaced and reimbursed by Verizon, but I wouldnt count on it happening for you until you know more.

Maybe you are looking for