Migrated to Prime infrastructure and now the login on the server doesn't work

Question

We have recently migrated from WCS 7.0.230.0 to Prime Infrastructure 1.3.0.20 and now there is a problem with logging in to our accounts. The problem can be broken down into two parts:
1. We can't logg in using radius (this is still working if we use the WCS or other applications using the same rule)
2. Unless we delete and recreate our accounts we can't even logg in locally
We have re-entered the radiusservers (they disappeared during the migration)
We have tried changing authentication form from pap to chap (in both ends) and then back again
Our radius servers are running Win2k8 R2
Any suggestions on how to solve this? We really need to get the domain-loggin working

Answer 1

mmm, i would say make sure that you have the attributes related to virtual domain appended to the list.
If you have already done that ,
may be you need to try the following:
Step 1)
Open https://NCSIPADDRESS/webacs/dbUpdateAction.do
With root username and password
Step 2)
Execute the Query as below
Query (1)
update WCSDBA.WCSPREFERENCE
set value='ROOT-DOMAIN'
where key ='defaultPartition' and username='a_user'
note-
username should be changed to whichever user is facing issues while logging in
Query (2)
commit work;
or to remove all entries in WCSDBA.WCSPREFERENCE except for SYSTEM, root or ALL_USERS:
delete from wcsdba.wcspreference where username <> '[SYSTEM]' and username <> 'root' and username <> 'ALL_USERS';
commit work;
Step 3)
Restart NCS after the commit changes and try logging back with 'a_user'
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