Migration to new computer of Adobe Acrobat Pro XI.

I have de-activated my version on the old computer and installed the program on the new computer. On start-up it shows a screen asking to enter the serial number, I did that and checked that it was the correct serial number for Acrobat Pro XI. But it announced that this was not the correct product and I was asked to select the product and to enter the serial number; I could not select the right product Acrobat Pro XI but I did insert the serialnumber but t the same question popped up again.

I think it is probably asking for the serial number of a "qualifying product", correct?
That is the old version you had before, which allowed you to buy an upgrade. Vital to keep BOTH serials forever.

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