Missing bonus points for South Park?

94 points was added to my pending points...I thought 500 was going to be pending? Do I get both the 94 points and a 10 dollar certificate? I talked to someone yesterday, THEY DIDN'T KNOW WHAT THEY WERE TALKING ABOUT. I called the elite hotline today, the person said they were gonna check up on me, but never came back to the phone and the call ended.
I am getting tired of bestbuy's customer service. Can you tell me how this 10 dollar promo works? I saw a post about the titanfall console bundle, how a rep said they would receive the 10 dollars and the points for the console. If I get a 10 dollar certificate and the 94 points, thats awesome. I just want somoene to clarify. I want to use this certificate towards infamous second son.

Hello ButterMan,
Thank you for pre-ordering South Park: The Stick of Truth from Best Buy.  I can answer your question today.
For the Get $10 promotion points will post to a customer's account in about 20 days after the purchase.  While it is common for these points to appear as pending on a My Best Buy account, they may not.
If for any reason an account holder does not see their eligible points post after the standard time, he or she can reach out to us here and we will be happy to check on that with them.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

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