Missing Mercury Playback Engine GPU Acceleration after computer crash. How can I get it back

Hi, I'm missing Mercury Playback Engine GPU Acceleration after computer crash. How can I get it back?  I had my husband update my graphic driver.  How what do I do?  When I check the project settings > general, it still has the field of Mercuy Playback software only grayed out.

restart your computer and retry.
if that fails and you have a mac and premier, How to Enable Premiere Mercury Playback GPU Acceleration CUDA on iMac

Similar Messages

  • What do I do?: Mercury Playback Engine GPU Acceleration missing

    After using Premiere Pro for about 2 months, this morning I get the message "Mercury Playback Engine GPU Acceleration Missing"
    Not sure what to do?

    Can you please provide more info. You can use this post for guidance FAQ: What information should I provide when asking a question on this forum?
    First question is
    - Have you tried re-installing the CUDA driver?
    Thanks,
    Peter Garaway
    Adobe
    Premiere Pro

  • How can I open a project that has been created with Mercury Playback Engine GPU Acceleration software, on my trial version of Premier Pro CC?

    Hi,
    I'm working with a colleague who is using Mercury Playback Engine GPU Acceleration software on his PC version of Premier Pro CC. I am using a mac and have a trial version of Premier Pro CC. When I try to open a project file that he has sent me I get an error message-
    "Missing renderer: This project was last used with Mercury Playback Engine GPU Acceleration (CUDA), which is either not available or not certified on this system. Mercury Playback Engine Software Only will be used."
    When I click OK and locate the files I get a message saying "File format not supported".
    Can anyone tell me what to do so that we can share project files?
    Many thanks,
    Jessie

    Shouldn't really be the MPE at fault here ... what is the codec of the footage/sequence/project?
    Second, can you create a new project in PrPro, then in the media browser, import that sequence from the other project?

  • Premiere CC 2014: Message on loading project from older version: This project was last used with Mercury Playback Engine GPU acceleration (CUDA)...

    After installing Adobe CC 2014 I have each time a message when loading an old Adobe pro project. Message:This project was last used with Mercury Playback Engine GPU acceleration (CUDA), which is either not available or not certified on this system. Mercury Playback software will be used. I have very recent HP Zbook 15 with a NVIDIA Quadro K2100M. At webinar today it was explained how to solve this, but sound was not understandable at my machine at that moment. Help? What need I to do.

    Problem is solved since yesterday via Adobe helpdesk. It appeared that the newest driver for the NVIDIA were note present. So after downloading the new drivers it work. But I think Adobe should mention those issues when they launch new versions of Adobe CC like in June.

  • Mercury Playback Engine GPU Acceleration

    I was an happy customer of Adobe CC till few days ago.
    It were a few weeks I did not update the software in CC due to a problem with connection.
    Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
    The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
    When I open old projects of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option. 
    My question: is it a problem with Adobe Premiere Pro CC or with my graphic? How to fix if is due to the software.
    thanks

    giacomonovara wrote:
    --- GPU Computation Info ---
    Did not find any devices that support GPU computation.
    Any idea of the meaning?
    It means your nVidia GPU isn't active.  Either it's toast, or OS X has turned it off for some reason.  My laptop is nearly identical to yours, and this is what my output is:
    # /Applications/Adobe\ Premiere\ Pro\ CC/Adobe\ Premiere\ Pro\ CC.app/Contents/GPUSniffer.app/Contents/MacOS/GPUSniffer
    --- OpenGL Info ---
    Vendor: Intel Inc.
    Renderer: Intel HD Graphics 4000 OpenGL Engine
    OpenGL Version: 2.1 INTEL-8.26.34
    GLSL Version: 1.20
    Monitors: 1
    Monitor 0 properties -
       Size: (0, 0, 2880, 1800)
       Max texture size: 16384
       Supports non-power of two: 1
       Shaders 444: 1
       Shaders 422: 1
       Shaders 420: 1
    --- GPU Computation Info ---
    Found 1 devices supporting GPU computation.
    OpenCL Device 0 -
       Name: GeForce GT 650M
       Vendor: NVIDIA (Apple platform)
       Capability: 1.2
       Driver: 1.2
       Total Video Memory: 1024MB
    See the difference?  The nVidia GPU is listed.

  • Nvidia Geforce 670 and the Mercury Playback Engine GPU Acceleration for Adobe Premiere Pro

    Will Adobe test and certify the Nvidia Geforce GTX 670 for use with the mercury playback engine GPU acceleration feature of Adobe Premiere Pro CS5 in the near future? Any advice would be much appreciated, thanks in advance for any help.

    Adobe only certifies after extensive testing... For many others, with at least 1Gig of video ram, use the nVidia Hack http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file - and Mac http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/

  • Cannot enable Mercury Playback Engine GPU Acceleration

    Cannot enable Mercury Playback Engine GPU Acceleration. 
    Just bought a Asus GeForce GTX 560 Ti just so that I can use the graphics acceleration on Adobe Premiere Pro CS5. 
    Followed every step in most tutorials such as this great one http://vimeo.com/13440307 and yet the Mercury Playback Engine GPU Acceleration option is still faded out. 
    http://www.urbanistgame.com/wp-content/uploads/2012/06/Cuda-supported.gifAdded the last two lines as wasn't sure if it required "Ti" it only came up as "supported" in the cmd after the "Ti" so I'm guess that's what it required.  
    You can see in bold I've set the Multi-display/mixed-GPU acceleration option to "Compatibility performance mode"
       Splash screen confirms Version as 5.0.3 (update to enable Mercury Playback Engine GPU Acceleration).   
    After all that the "Video Rendering and Playback" option is still faded out. 
    Any ideas? System Information   
    List of installed Nvidia programs
    Hope someone can help.

    PROBLEM SOLVED.
    I reinstalled CS5 on the bookdisk and it worked fine. Spent 9 hours trying everything else its really was the only thing left and the last thing I wanted to do.
    Results:
    Rendering a 32min clip with Gaussian Blur effect
    Before CUDA it took 4 hours and hence my move to purchase a CUDA card.
    After CUDA 23mins! using Encoder
    Question:
    I noticed that the GPU is not stressing that much still. Only running at 30% activity???

  • How do I know if I have Mercury Playback Engine GPU Acceleration (OpenCL)?

    To anyone who can help,
    BACKGROUND
    I am new to Premiere Pro and just started my first project on CC 2014.  A tutorial recommended I select 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' in the VIDEO AND RENDERING section of the PROJECT SETTINGS window.  Since the former option isn't grayed out, I'm assuming I have both to choose from, however, when I select 'Mercury Playback Engine GPU Acceleration (OpenCL), only the audio will play back in my source window; the video no longer plays back.
    HARDWARE
    I am on an (early 2008) Mac Pro desktop with two 2.8 GHz Quad-Core Intel Xeon processors, and two ATI Radeon HD 5770 graphics cards.
    I am running OS X 10.9.5.
    QUESTIONS
    1.  Is there a way to figure out if I actually have this 'Mercury Playback Engine GPU Acceleration (OpenCL)' thing?
    2.  Is opting for 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' (the default) really even going to make a noticeable difference in how my 1080p 24 fps movie is rendered?
    Thanks in advance to any advice offered!
    Shaun

    I am not realy a mac person but Premiere can only use one graphics card. Can you disable one of the cards.
    Might want to read this on how MPE works:
    CUDA, Mercury Playback Engine, and Adobe Premiere Pro « Premiere Pro work area

  • Adobe Premiere Pro CC crush - no Mercury Playback Engine GPU acceleration (OPEN CL)

    I was an happy customer of Adobe CC till few days ago.
    It were a few weeks I did not update the software in CC due to a problem with connection.
    Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
    The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
    When I open old project of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option.  
    My question: is it a problem with Adobe Premiere Pro CC or with my graphic?

    Ask in the Premiere forum.
    Mylenium

  • When will newer EVGA video cards be approved for Mercury Playback Engine GPU Acceleration?

    I built my system for video editing, Windows 7 Ultimate, i7 920Mhz, 24Gb RAM, ASUS Rampage III Extreme motherboard and EVGA GeForce GTX 570 video card. I decided to upgrade my video card to EVGA 660Ti with many more CUDA processors and 3GB memory, but when I rendered some video I got this message "The project was last used with Mercury Playback Engine GPU Acceleration, which is not available on this system. Mercury Playback Engine Software only will be used." and it seemed the rendering was slower. Even though the EVGA newer Video cards have more memory and processor power and more CUDA cores and score better on Windows Experience Intex, Adobe does not approve them and say they use Merecury Playback Engine GPU Acceleration. Why? The Quadro cards are much more expensive have less memory, fewer CUDA cores but are rated higher by Adobe for Premiere and rendering, why is that? What gives? Why are the EVGA cards that seem more powerful and less expensive rated lower than the Quadro cards? Will this ever change?

    LOL!
    Hunt

  • I accidentally Deleted the Mac app store from my computer. How can I get it back?

    I accidentally Deleted the Mac app store from my computer. How can I get it back?

    Install the v10.6.7 combo update.
    Mac OS X v10.6.7 Update Combo
    Restart your Mac after the combo is installed.
    It's ok to do this even if you are already running v10.6.7.

  • My old computer crashed how can i get my songs from my phone into my new library?

    my old computer crashed how can i get my songs from my phone into my new library?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • My music has gone from my iPod and also from my library on the computer. How can I get it back?

    Some of the music on my iPod has gone from iPod and also from my libra ray on the computer. How can I get it back?

    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

    My computer was reset to factory condition. I lost everything. I still have all my music on my itouch but cant get it back on itunes on my computer. How can I get it back?

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Or you can use third-party software like Phone to PC to transfer your music.

  • I accidentally Deleted the Mac app store from my computer. How can I get it back? I am using Yosemite on a MacBook

    I accidentally Deleted the Mac app store from my computer. How can I get it back? I am using Yosemite

    Another way is to open your Time Machine back up or clone (if you have one) and copy the App Store app from the /Applications to your Macintosh HD's /Application folder.
    Right click on the Time Machine icon in the Menu Bar.
    Select Enter Time Machine; then navigate to a date you know it was still there and copy if from the /Applications folder.

Maybe you are looking for

  • Trying to add a new region to an Oracle seeded page

    Hi, I have a requirement in my project where I have to add a sub tab region to standard OAF page. I have created an independent region for the same and using XML importer loaded the page on server. Through personalization, I am trying to add region o

  • Database link to Personal Oracle

    Question: I can create a database link from an Oracle-Server to a Personal Oracle Database. But I cannot use it: the TNS name cannot be resolved. Why ? Is it necessary to start any additional processes? null

  • E-recruitment -  Print issue CL_HRRCF_CS_SENDER============CM001

    Error - recruiter is unable to print the correspondence activities, SLG1 log shows following error message. The error occurred in program CL_HRRCF_CS_SENDER============CM001 line 105 Version - E-rec 604 support pack 5. Webdynpro Interface, seperate f

  • Notification Mailer - Restricting emails

    We are building a custom workflow to report project budgets vs actuals. Whenever we start the Notification Mailer program it is sending out mail to all the PO users also. These relate to PO related notifications which are currently handled by the use

  • Party with different identifiers

    Hello experts I have a basic question . In my B2B scenario( SAP to Legacy) the receiving system has different customer numbers in the SAP system and all the idoc for these different customer numbers has to be sent to this Party . How can i assign dif