Missing Online Mall Points

Hey there,
I recently returned from a trip I purchased through the My Best Buy Online Mall. I made use of the Online Mall for the primary reason that it would also net me points. I still do not see the transaction in my pending queue. I am able to provide confirmtation numbers as well as transaction totals. Please let me know what I can do to claim my points, it was quite a large transaction.
Thanks!

Hi Hrsemn4,
I can understand questioning when your points for a My Best Buy™ Online Mall purchase will post to your account, especially if that purchase could result in a lot of points. From my experience, it is fairly common for an Online Mall purchase to not emerge as pending in a member's My Best Buy™ account; however, the points should still post within 6 to 8 weeks if the member qualified per the offer terms.
With that being said, if the points for your Online Mall purchase do not post to your account after 8 weeks, please send me a private message and I will see what I can do to help. A private message can be sent by clicking on the blue button located within my signature.
My Best Buy™ Online Mall
Thank you for connecting with us!
Derek|Social Media Specialist | Best Buy® Corporate
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Online mall points question

I bought an item using the online mall on February 5. The estimated time for the points posting to my account was February 20. It's March 2 and the points haven't posted yet, so I was wondering what was up.

Good afternoon DesertLynx83,
If you placed an order through the My Best Buy™ Online Mall following the process that is in place, then you should see points post to your My Best Buy™ account within 6 to 8 weeks. We would need to allow the full 8 weeks to pass before considering other options, but please do not hesitate to send me a private message if the points have not posted after 8 weeks and I will see what I can do. A private message can be sent by clicking on the blue button located within my signature.
My Best Buy™ Online Mall
Thank you for reaching out to us!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Online mall question

I made a purchase on the online mall on February 23, 2014. It's now April 12 and I haven't received the points yet. When should I expect them?

Good morning DesertLynx83,
If you followed the proper steps when placing your order via the My Best Buy™ Online Mall, then you should see points post to your My Best Buy™ account within 6 to 8 weeks. Please feel free to send me a private message if the points do not post by 4/21/2014 and I will see what I can do to help. You can send a private message by clicking on the blue button located within my signature.
My Best Buy™ Online Mall
Thank you for posting to the forum!
Derek|Social Media Specialist | Best Buy® Corporate
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DPM 2012 R2 Online Protection - Online Recovery Point Creation Failed

Hi
We are moving from protecting our DPM server with another server to use an Azure Data Vault. 2 of the Protection Groups work fine, but the third - protecting a pair of Folders - fails. On the DPM MMC it shows Online recovery point creation
failed, and in the Event Log it shows -
Creation of online recovery points for D:\ on blah.blah.co.uk have failed. The last online recovery point creation failed for the following reason: (ID: 3188)
The operation attempted cannot be performed at this time because a backup or restore operation is currently running. (ID: 100049)
The DPM server is the only one conducting any backups. The target server is Win 2003 (for the moment).
Could anyone give me any pointers?
Thanks

Ok, nobody any more ideas?
The latest test involved 9.75GB on the protected server. I created the protection group and this was the outcome:
Replica volume: 15.98 GB allocated, 0 KB used | Recovery point volume: 3.70 GB allocated, 0 KB used
I then create a recovery point and then deleted all 9.75GB on the protected server. And did a full restore from DPM. It then gave following outcome:
Replica volume: 15.98 GB allocated, 9.85 GB used | Recovery point volume: 3.70 GB allocated, 654.86 MB used
Then after the creation of the first recovery point (sync + recovery point), I get this:
Replica volume: 15.98 GB allocated, 4.79 GB used | Recovery point volume: 13.70 GB allocated, 3.27 GB used
As you can see DPM took the 9.75GB and added it to the recovery volume. And strangly it took away half of the replica volume.
In addition I get 3 entried in my logs:
1) The used disk space on the computer running DPM for the recovery point volume of E:\ has exceeded the threshold value of 90% (DPM accounts 600 MB for internal usage in addition to free space available). If you do not allocate more disk space,
synchronization jobs may fail due to insufficient disk space. (ID: 3169)
2) Synchronization jobs for E:\ on ****** have failed. (ID: 3115)DPM has run out of free space on the recovery point volume and will fail synchronization for E:\ on ***** in order to prevent existing recovery points from being
deleted. (ID: 30195)
3) Creation of recovery points for E:\ on ****** have failed. The last recovery point creation failed for the following reason: (ID: 3114)DPM does not have sufficient storage space available on the recovery point volume to create
new recovery points. (ID: 214)
I hope someone can help me with this.
regards,
Maurice

PROGRAM PARTNERS AND ONLINE MALL REMOVED!!!

Good Afternoon Everybody,
The latest hole in the sinking ship of Best Buy happened on July 31, 2014. Best Buy has removed the PROGRAM PARTNERS and ONLINE MALL!!! WHY???!!! No reason was given for the action. Just notice that it was going to be done. AND IT'S GONE!!! WHAT'S NEXT???!!!
They've made it harder to keep my Elite Plus Membership by making me have to spend an extra $1000 a year. They did away with the @gamer Magazine!!! And before somebody says. "That was decided by FUTURE US the publisher of the magazine." Please don't. Best Buy had something to say about it and you ALL should know that!!! It was the "OFFICIAL MAGAZINE OF BEST BUY"!!!
I just don't get it???

Good morning MadDog760,
As you alluded to, the Program Partners and Online Mall aspects of the My Best Buy™ program were officially retired on 7/31/2014. This decision was made so that we could focus more of our time on the aspects of the program that are more widely used by our members in an effort to make the program stronger. Those members that did frequently utilize the partner offers were sent an email in mid July in-order to notify them of the upcoming changes.
Thank you for taking the time to post your concerns regarding this change to the forum. We always appreciate the feedback that our members provide, and I can assure you that your feedback will be made visible to our program team so that it can be reviewed. If you perhaps have any ideas about how to improve the My Best Buy™ program, then I would encourage you to post them to the IdeaX section of the forum so other members can vote.
Warmest Regards,
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Firefox 5 updated - now it does not function - just a blank window. Pull down menus appear but do not function. Am I missing an obvious point to allow this browser to function?

I do not understand how to correct this malfunction.
Operating on MacBook Pro using Mac OSX 10.6.8. Firefox 5 updated - now it does not function - just a blank window. Pull down menus appear but do not function. Am I missing an obvious point to allow this browser to function?

I suspect it has something to do with the java but not sure
Just so you'll know, there is no Java on that page. There is, however JavaScript. You should know that those two things are different as night and day.
To fix your problem, change this -
function MM_swapImgRestore() { //v3.0
var i,x,a=document.MM_sr; for(i=0;a&&i<a.length&&(x=a[i])&&x.oSrc;i++) x.src=x.oSrc;
</script>
</head>
to this -
function MM_swapImgRestore() { //v3.0
var i,x,a=document.MM_sr; for(i=0;a&&i<a.length&&(x=a[i])&&x.oSrc;i++) x.src=x.oSrc;
-->
</script>
</head>

2003 to 2008 R2 file cluster migration - shares fail to migrate due to missing client access point

Hello,
I need to migrate my 2003 cluster to 2008 R2, but am having difficulty doing so. I have a 2003 2 node disk and node majority cluster which has 3 groups (2 individual file shares) and a separate group for the quorum.
I'm trying to migrate my 2003 groups to a 2 node 2008 r2 cluster.
I've ran through the cluster migration wizard as
http://technet.microsoft.com/en-us/library/ff182337(v=ws.10).aspx), the disk resources within my group migrate, but the file shares don't.
In summary:
- I ran the 2008 r2 cluster run migration wizard and connected to my 2003 cluster
- Once the wizard completes, I left the the newly migrated group on the 2008 r2 cluster offline
- Took the appropriate file share and disk resource group offline on 2003
- Ensured the iSCSI disks for my migrated data are showing correctly on the 2008 R2 node (I'm using the same drive letter which my 2003 node used for the moved disk)
- I then brough the resources online. Resources fail to come online as client access point is missing, so I add a new access point (http://blogs.technet.com/b/askcore/archive/2010/08/24/using-multiple-client-access-points-cap-in-a-windows-server-2008-r2-failover-cluster.aspx)
- Restart my 2008 r2 cluster node
- File share is missing! The file share has not been imported
I then tried the registry key export and import:
- On my 2003 active cluster node I export HKLM\SYSTEM\CurrentControlSet\Services\LanmanServer\Shares
- I take the appropriate cluster resource and disk offline on my 2003 node
- Attach the disk to my 2008 R2 cluster node
- Added the new disk as a cluster resource (again keeping the same drive letter)
- Merged the 2003 registry key with the share information (note examining regedit shows the newly imported key)
- Restart the server, but the share doesn't show up in the cluster administrator or share management tool on my 2008 R2
1. Is it even possible to transfer file shares using the cluster migration wizard from 2003 to 2008 r2? Maybe I'm missing a step with the client access point (or do I need to transfer all cluster resources over at once).
2. Should the registry key export import work, when the shares have been created under the cluster administration console (as opposed to windows explorer)?
Thanks

Hi,
Currently there is no such a tool which could help transfer Sharing permissions to a new server or a new cluster.
Here is an article about file share in a cluster:
Working with File Shares in Windows Server 2008 (R2) Failover Clusters
http://blogs.technet.com/b/askcore/archive/2010/08/19/working-with-file-shares-in-windows-server-2008-r2-failover-clusters.aspx
From this article, share permission of a Windows Server 2008 R2 failover Cluster will be stored in HKLM\Cluster\Resources\<GUID>\Parameters.
You can test to export that keys to new cluster to see if shares will occur however as it is GUID involved, it may not work on a new cluster.
If you have any feedback on our support, please send to [email protected]

Site works in preview but style is missing online

Please help
I downloaded a template from adobe and made changes. The site performs perfect in preview in browser. But once i put online it looses style and the links do not work.

How this works locally I don't know... The link call doesn't point to the sheet.
<link rel="stylesheet" type="joshlaurion.com/stylesheet.css" />
That should be
<link rel="stylesheet" type="text/css" href="joshlaurion.com/stylesheet.css" /> or wherever your stylesheet is located.

Missing "pre order points" for Shadow of Mordor.

I've recently received Shadow of Mordor, I had the game pre ordered, but I'm positive that I didn't receive the 500 bonus points for pre ordering. I can't tell if they're pending or what with the new system, and I can't report those points missing through the "report missing points" menu.
Can I get some help with that?

Good morning Vaymasters,
It can generally take up to 20 days for points to post to a member's My Best Buy™ and Middle-earth: Shadows of Mordor was only released a few days ago (9/30/2014), so it might be a few more days before any points officially post to your account. As far as I can tell though, your pre-order should qualify for the "Get $10" pre-order bonus points. If you do not see 500 bonus points post to your account within 20 days, then please send me a private message and I will see what I can do. A private message can be sent by clicking on the blue button in my signature.
Thank you for connecting with us on the forum!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

DPM (2012R2 ur 4) Azure Online recovery point creation fails

HI,
I am using SCDPM 2012 R2 UR4 to backup some files on premise. I created a backup vault - installed the Azure Agent on DPM (registered it), I downloaded the Azure Backup Vault credential file and provided it during registration process (it showed the correct
subscription and region) and configured online backup.
The backup to azure fails with Windows Azure Backup Agent cannot connect to the OBEngine service.
I already re-started the service - no problem. No firewall locally - not sure what ports are required on outgoing company firewalls (didn't see anything in the documentation). I also created a new backup vault in azure and did the same procedure again. But
the result is the same. Please does someone have any other ideas?

Hi,
Are there any events in the application event log after the failure ?
Can you look in the CBEngineCurr.errlog in the C:\Program Files\Microsoft Azure Recovery Services Agent\Temp directory after the failure and see if you can find an error that will point you in the right direction.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

Output type for Delivery note missing for shipping point

Hi all,
   I have a plant setup to email delivery note which uses shipping point SGUS. Condition record is setup for this shipping point using Del Typ/Shipping Point /Plant. This uses the communication stragery ZINT.
The email works well for this shipping point. However, when delivery cannot be email using shipping point CHAL. I guess this plant has 2 shipping points (sgus and chal).
When delivery is created, output type for email is missing.   I already created condition rec
for LF/CHAL/plant 121. Still not working.
Can anyone pls provide any suggestions ASAP ?
Thanks
Joyce

Hi MdZ,
   I looked at the analysis output. ZD04 output is what i am after. Don't understand the followings:
Q1 - why the ordering in anaylsis is different than in output determination procedure. For example:
In Analysis Output: i have:
LDOO    - Output not found
MAIL     - manual output
PLOO    - Output not found
Z940    - Output found
ZBOL   - Output not found
ZD04   - OUTPUT NOT FOUND
The Output Determination Procedure as:
Step Counter   CType
10       1           LD00
12       1           ZLFX
13       0           LALE
14       1           ZBOL
20        2          MAIL
75       1           ZD04
90       1           PL00
110      1          Z940
Step 10 should be read , then step 12, and so on. Why is the ordering in procedure different than in
output analysis ?
Q2. Why did it display ZD04 not found when ZD04 appear on the delivery output as green light ? When i drill down, it show 2 access sequence. Access 10 stated Output found. Access 20 stated Output not found.
Thank you.
Joyce

Missing Online Number

I have had a subscription to Skype for some years, which included a SkypeIn / Online number. I have recently noticed the number does not work and is missing from my profile.
I have been continuously paying the subscription so there is no excuse for cancelling it or it not being there.
I can see an option to get a new number, but there is no way of retrieving my old one. I can see other people here have had this problem but I can't see a way of getting my number back nor a way of contacting Skype about it.
I paid the subscription deliberately to keep my number so this is very annoying.

even we are facing trouble with the online number. we tend to miss calls from the number. Can anyone suggest a solution
Ferryman wrote:
I have had a subscription to Skype for some years, which included a SkypeIn / Online number. I have recently noticed the number does not work and is missing from my profile.
I have been continuously paying the subscription so there is no excuse for cancelling it or it not being there.
I can see an option to get a new number, but there is no way of retrieving my old one. I can see other people here have had this problem but I can't see a way of getting my number back nor a way of contacting Skype about it.
I paid the subscription deliberately to keep my number so this is very annoying.

Font missing online

Hi there,
i'm having a little problem with my site because my font don't appear online... i have one font and when i see my page in another computer, i see times new roman...
i know that if i use flash, i don't need to worry with that... so why this is happenning??
i made another site and it was everything ok with the fonts that i used...
can anyone tell me if i'm missing something, please?
Thanks

You do need to be concerned for fonts with Flash. Normally, if you use static textfields, the characters are drawn into the file so they will appear as intended. But if you use dynamic textfields, you neeed to embed the fonts in the file, otherwise if the file is viewed on a computer without that font, the machine's default font or a determinable replacement will be used. Sometimes, some fonts simply will not embed in any case and it becomes necessary to break down the text into graphics to insure it displays as intended.

Missing Pre-order Points

I have two issues.
First, I pre-ordred Big Hero 6 when there were 2 separate 100 point bonuses being offered. If I recall, one was for the normal pre-order 100 points and the other was because it was nominated for awards. Anyway, I checked my MyBestBuy account, but only one of the 100 points was posted. I would obviously like to get the other as well. I tried posting the picture here, so I hope it made it.
Second, I bought a movie in-store on January 27th and then did a price adjustment in-store on after the price was lowered on February 10th. That went fine, but the issue is something that has happened to me before, and has apparently never been fixed. Since the price went down, there is obviously going to be some MyBestBuy points taken off. That happened, but there was a "bonus" negative 3 in there as well. The promotion for 3x points on movies was in effect during the price adjusment but NOT during the original purchase, and therefore too many points were deducted. It is only a very small amount, so I'm really mentioning this just to help fix the problem (and if I can get those few points back, great). It's just annoying that the system wasn't fixed since last time I mentiond this problem and this could be a huge problem for somebody doing a return of let's say two $20 movies. That's minus 40 points normally and then minus an additional 120. That stuff can add up over time.

Hi NeoQuintessence,
I am really excited to see Big Hero 6! It won an Oscar during the Academy Awards last night, so it must be pretty good. I love animated movies and can never watch Toy Story too many times. That is one of my favorite movies.
We did have a promotion that was offering 100 bonus points between 1/11/2015 - 1/17/2015 with the pre-order of certain movies, but I am only aware of one actual promotional offer. I partnered with our My Best Buy program team and confirmed that there was only one promotion offering bonus points back in January when you placed your pre-order. I can understand how it may have appeared as if there were two promotions offering 100 bonus points; however, if you clicked on each offer it should have directed you to the same offer details. With that being said, the 100 bonus points that have posted to your account would fulfill the offer.
A return/exchange or price match will usually result in some points being deducted, but points for a promotion that were never originally awarded should not have been deducted. If the movie you purchased on 1/27/2015 was not awarded 3X points, then 3X points should not have been deducted from your account following the price match. To ensure that your My Best Buy account is up-to-date and to see if you have any other questions, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope located at the top of the page.
Thank you for connecting with us and for being a My Best Buy member.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Missing preorder bonus points

I preordered Far Cry 4 before the release date for in-store pickup. Picked it up on release and the bonus preorder purchase points has not shown up yet. Please help. Thank you.

Greetings ironmango, and welcome to the Best Buy forum,
I looked over your BestBuy.com order and My Best Buy™ account using the email address you registered with the forum, and from what I can see, your order for Far Cry 4 was not technically a pre-order and that is why 500 bonus points have not been awarded. Our system works off the central time zone being that we are located in Minnesota, and while it may have still been 11/17/2014 in California at the time, our system was already transitioned over to 11/18/2014.
I would like to go over your My Best Buy™ account with you in a bit more detail and to see if there are any other questions I can help answer, so I will be sending you a private message. To check your private messages, you will want to login to the forum and click on the little yellow envelope icon at the top of the page. I look forward to further speaking with you.
I hope you have a wonderful day, and thank you for connecting with us!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Missing Online Mall Points

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