Missing storage from icloud??

Hello,
can anyone please explain the issue?
I have a 2.1 GB of iPhone backup on icloud and it hows me that my icloud drive is full...
I have even erased my icloud account and started from scratch but still missing around 2 GB...
I tried everything... I don't know why??? Apple holding 2 GB out from my iCloud account...
anyone can help???
I have iPhone 5S, iOS 8.1.3

Try contacting iCloud support (bottom left).
iCloud

Similar Messages

  • Hi i am having probs with downloading apps on my ipod its telling me i have no more storage space yet i have no photos videos or music i have a 8gb i have updated it and brought some storage from icloud but still i cannot download anything?

    anybody please help we are trying to download games on our ipod and its a 8gb we have some games but trying to download more and it keeps saying we have no more space i have no photos,videos,or music and only about 9 games i have brought some more storage from icloud thinking i could do it this way but still nothing i have backed up on to icloud really frustrating please help cheers

    When you go to Settings>General>About, how much is Available?

  • TS4009 i bought more storage from iclouds and it is not going to the storage please help me!!!

    i bought more storage from iclouds and its not showing that i have more storage what do i do????

    What do you mean by "its not showing that i have more storage"?
    The storage you but on iCloud should show on iCloud and not on your device.
    There is no way to increase the amount of storage on an iPhone short of selling the old one and buying a new one with more storage.
    Allan

  • Unable to buy movie due to limited storage - bought more storage from iCloud - still no go

    I have bought one movie from iTunes - great! Tried to purchase another and hit with no enough storage.  Bought extra storage from iCloud and still unable to buy movie due to limited storage - how do I store the movie to iCloud to view?

    Micpumper wrote:
    Thanks...so the movies I bought are saved to iTunes on my PC?
    Yes, they should be.
    Micpumper wrote:
    If I erase one movie from my iPad and buy another I'll be able to retrieve from the iTune on my PC?
    Yes, unless there is a major difference in file size for the two movies.

  • HT4859 What do I do every time I tap "Back up Now" (through iCloud) it always says "The last backup could not be complete". My iPad is plugged in, locked and connected to wi-fi.  I still have available 11GB storage from 15GB total storage from iCloud.

    What do I do every time I tap "Back up Now" (through iCloud) it always says "The last backup could not be completed". My iPad is plugged in, locked and connected to wi-fi.  I still have available 11GB storage from 15GB total storage from iCloud.

    I'm having exactly the same problem. I have a new iPad, my iCloud account is set up and verified (I wouldn't be logged in and writing this otherwise), auto backups are turned on, but it's never completed a backup. If I manually select 'Backup Now' in iCloud Settings, it times out while estimating time remaining. Strangely, today my iCloud free storage space went from 5G to 4.9G then back to 5G. Annoyingly, I'm now getting reminders that I've never backed it up! The iCloud help I followed from the forum didn't cover this error message.

  • HT4847 I purchased more storage from icloud and it won't download on my iPhone

    I purchased more icloud storage because mine ran out from photo capacity and it's not adding the extra storage. Should I repurchase or troubleshoot? Anyone know how to help?

    Welcome to the Apple Community.
    Purchasing additional storage in iCloud, does not give you additional storage on your mobile device.

  • Removing unwanted email storage from icloud

    how, emptying trash and junk does not work. nothing else is turned on, other than locate.

    Hey jmpennington,
    Welcome to Apple Support Communities! I'd read over the following document, which goes over how to manage and clear up your iCloud storage, including iCloud Mail:
    iCloud: Managing your iCloud storage
    http://support.apple.com/kb/ht4847
    Sincerely,
    David

  • Missing apps from iCloud restore, change AppStore country

    Moved from Philippines to the UK earlier this year. Had an iPhone 5 in the Philippines and purchased apps through Philippines AppStore. Kept using this in the UK but eventually switched to a new AppStore account for the UK. Had to create a new account for this. Upgraded this past weekend to an iPhone 6 with UK provider Three mobile. I restored the new device from iCloud backup. All apps from the old phone have replicated and synched over except for the iwork apps. These were purchased when I was using the old device and through the Philippines AppStore. They are showing up with price tags in the store vs the download from cloud icon.
    How can I get these apps to come through since I've already paid for them before. And how do I ensure I dont lose the documents I already have on the old device?
    Not sure if relevant, but I now have garage band which I've never purchased before.
    i've attempted the usual restart and reboots to try to correct the problem.

    Hi Cmfjose,
    Apps are tied to the account they are purchased with, so a new account wouldn't show purchases from another account.  You can change the country for an account however.
    Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
    Note with the new iPhone you get Pages (GarageBand and others) for free.
    Free Apple apps for your iPhone, iPad, and iPod touch with iOS 8
    So the question becomes, how to save your Pages documents. You will want to back them up to your computer via iTunes.  Instructions here.
    Back up your iWork for iOS files
    Thank you for visiting Apple Support Communities.,
    Nubz

  • How to reconnect missing file from iCloud on PSE 12?

    I placed all my photos in the iCloud and also copied them to a flash drive and removed them from the hard drive. Now Organizer asks to reconnect missing files. The drop down menu in Browse does not list the Cloud as an option. How do i reconnect from the Cloud?
    Thanks, Barb
    I am using a MacBook Pro with Yosemite

    You will need to keep the flash drive connected. PSE will contain links to it and the images.
    Otherwise you would need to copy the files to a folder in Pictures on your internal drive or an external hard drive.

  • Can't remove storage from iCloud

    My storage is full on iCloud but it won't let me manage my storage and remove old storage.

    Did you created your NEW Apple ID or just change the alternate email? You have to create your own Apple ID based on your email.

  • How to cancel upgrade storage from iCloud and refund the money?

    Can anyone help me?
    I have upgrade my icloud storage to 20GB, but I want to cancel it. How can I get my money back?

    Call the Apple online store in your country.  (In the U.S. it's 1-800-MYAPPLE).

  • Missing movies from iCloud

    Certain movies I've purchased don't appear in iCloud. Are there some studios that don't allow it?  The most recent is This means War... I downloaded it on my iPad but can only play on the apple tv, etc through AirPlay. I did check for it on a couple apple tvs and 2 iPhones, and reconnected to the store to refresh views and such.  I'd like to know if there is a method to knowing this or if it is permanent. I'm missing several others, like the most recent in the Narnia series. ICloud is my primary backup for these movies and if it's incomplete I need to develop a different strategy.
    Thanks much,

    Welcome to the Apple community.
    Yes, the ability to re-download movies is currently a trial, it is taking place in the US only, and only a handful of movie studios have agreed to participate.

  • ITunes missing songs from iCloud

    Hi
    I received a new macbook air for christmas and connected it all with my existing appleid.  However, I have clicked into iTunes and only 10% of my songs are on there - yet I know they are on the cloud as I have checked iPads and iPhones also connected to the apple id.  Why are they missing?  Do I need to do iTunes match and pay £21 ?   I must be doing something wrong surely.
    Any help appreciated

    cb200732 wrote:
    I received a new macbook air for christmas and connected it all with my existing appleid.  However, I have clicked into iTunes and only 10% of my songs are on there - yet I know they are on the cloud as I have checked iPads and iPhones also connected to the apple id.  Why are they missing?  Do I need to do iTunes match and pay £21 ?   I must be doing something wrong surely.
    Any help appreciated
    Did you copy your entire user folder from old computer to new computer?

  • I downloaded and paid for more storage from ICloud but cannot download movies...why??

    Also can't download update because it says I don't have enough storage but I purchased 60MB!

    http://support.apple.com/kb/HT4874
    http://www.apple.com/support/itunes/contact/

  • HT4847 How do you move data from your phone storage to iCloud?

    You can purchase extra storage from iCloud. So shouldn't you be able to store stuff there as opposed to using your phones storage? How would I sry this up?

    In theory, you should, but Apple doesn't let you at this moment. You can send this idea to Apple > http://www.apple.com/feedback
    The iCloud storage idea is a bit confusing for users because it's not designed to store the files you want. Instead, you can save on it files created with apps that are compatible with iCloud, for example, iWork apps. In this case, you can store data on iCloud, but it doesn't let you to move other files like movies or photos

Maybe you are looking for

  • How to find out who deleted the central person ID of a pernr.

    Hi, I have a pernr 100 whose central person ID is deleted. I would like to know how can i find out who deleted it. Which table gives this information. Thanks & Regards, Soumya.

  • In Lion, how do I access a user library in a backup?

    I am trying to retrieve an iPad backup, but Apple hid the user library not only in my account, but also in my backups! How do I get to my library in a backup? I already know how to get it to show in my active account(option+click "Go"), I just want o

  • Query variable : selection option with no interval

    Hello, Is it possible to define a query variable as selection option, with no interval (like in abap). I am in 3.X version. Many Thanks in advance, Manuel

  • Unable to perform indirrect user assignment reconciliation

    Hello,           I have created an indirect role assignment (position based) in PFCG through the organizational management tab. But when i trigger the reconcilliation, the status shows up as complete (green) but when i go one step back to the user ta

  • Regarding business blue print

    Hi i am working as a SAP SD consultant .the nature of business of my client is service industry.if any one can have sample sap sd business blue print u can send me the document. pls help me in the issue,its career related issue Thanks & Regards Rames