Mk:@MSITStore cannot open file from within RoboHelp

Have recently upgraded to RoboHelp 8 and now see the much discussed "Cannot open the file: mk:@MSITStore:<path>" error but only when trying to view .chm files from RoboHelp for Word, by clicking "View Primary Layout". Weirdly enough, some projects display the .chm correctly when clicking "View Result" right after generating the help file, some projects do not. Viewing .chm directly from output location is always fine. For very small projects, the "View Primary Layout" button seems to work. For very large projects, the error message always occurs. I've un-registered and re-registered hhctrl.ocx as well as downloaded, replaced and registered the previous ocx version (4.73.8412.0) as well as re-registered itss.dll The OS is Windows XP Professional with IE 7. Suggestions please? Thanks!

RoboHelp 8
XP Pro
I recently ran into a problem viewing some pdfs and Word Documents in a generated html help file.
Setup:
pdfs and .docs in baggage files
links to the baggage files created in tables
2 tables in each topic
pdfs/docs in first table in each topic opened without a problem
pdfs/docs in second table would not open - address bar display:
(Example)
mk:@MSITStore:C:\EOCs\!SSL!\Microsoft_HTML_Help\BlueMedicare_EOCs.chm::/2012_EOCs/2012_WS_ Book.pdf
(Pause for much gnashing of teeth, pulling of hair, angst, frustration and thinking) but no pdf (or Word doc)
I can't change registry entries or any other computer settings. No administrative rights.
Anyway, it couldn't be an outdated registry entry because within one project, some pdfs and docs displayed as expected and others didn't.
Checked to see what the differences were in the tables/cells that worked vs the ones that didn't.
Looking at the HTML, I found "target=_blank" in each row of the tables that failed to display a baggage file.
I replaced "target=_blank" with no replacement text - I left Replace with blank.
Voila! All pdfs and docs open just as expected.
I hope this helps someone.

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"7:55:48.5270483 AM","jdeveloper.exe","732","NotifyChangeDirectory","C:\JDeveloper\mywork\Application1\Project1\src\project1","NOTIFY CLEANUP","Filter: FILE_NOTIFY_CHANGE_FILE_NAME, FILE_NOTIFY_CHANGE_DIR_NAME, FILE_NOTIFY_CHANGE_LAST_WRITE"
"7:55:48.5763939 AM","jdeveloper.exe","732","NotifyChangeDirectory","C:\JDeveloper\mywork\Application1\Project1\src\project1","","Filter: FILE_NOTIFY_CHANGE_FILE_NAME, FILE_NOTIFY_CHANGE_DIR_NAME, FILE_NOTIFY_CHANGE_LAST_WRITE"
"7:55:49.2833148 AM","jdeveloper.exe","732","ReadFile","C:\Program Files\JDeveloper\jdeveloper\system\system11.1.1.0.31.51.88\o.jdeveloper\audit\profiles\code-assist-rules.xml","END OF FILE","Offset: 27,798, Length: 5,016"
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"7:55:49.3670078 AM","jdeveloper.exe","732","QueryOpen","C:\JDeveloper\mywork\Application1\Project1\src\java.java","NAME NOT FOUND",""
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"7:55:49.3707901 AM","jdeveloper.exe","732","QueryOpen","C:\Program Files\Java\jdk1.6.0_16\jre\classes\java.class","PATH NOT FOUND",""
"7:55:49.3714458 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.3718358 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\classes","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.3888637 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.3892489 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\classes","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4202677 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4205085 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\classes","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4331182 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4333241 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\classes","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4404331 AM","jdeveloper.exe","732","QueryOpen","C:\JDeveloper\mywork\Application1\Project1\classes\oracle.class","NAME NOT FOUND",""
"7:55:49.4408477 AM","jdeveloper.exe","732","QueryOpen","C:\JDeveloper\mywork\Application1\Project1\src\oracle.java","NAME NOT FOUND",""
"7:55:49.4410449 AM","jdeveloper.exe","732","QueryOpen","C:\JDeveloper\mywork\Application1\Project1\src\oracle.sqlj","NAME NOT FOUND",""
"7:55:49.4413860 AM","jdeveloper.exe","732","QueryOpen","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar\oracle.class","PATH NOT FOUND",""
"7:55:49.4416464 AM","jdeveloper.exe","732","QueryOpen","C:\Program Files\Java\jdk1.6.0_16\jre\classes\oracle.class","PATH NOT FOUND",""
"7:55:49.4421182 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4425062 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\classes","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4430267 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4434318 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\classes","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4438176 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\lib\sunrsasign.jar","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"
"7:55:49.4441746 AM","jdeveloper.exe","732","CreateFile","C:\Program Files\Java\jdk1.6.0_16\jre\classes","NAME NOT FOUND","Desired Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a"

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I have reinstalled ADOBE CS3 and this appeared to resolve the issue, only for it to return again a day later.
She has no other applications or processes running during her attempt to open a file from within CS3.
She will click on Open and the 'Open File' window will flash up for a split second, then the whole application will be frozen. It is as if the 'Open File' window is there, but isnt there because we cant click on it, but the application thinks it is displaying and so she can not click on anything else. The only way to close the application is to end the process under Task Manager.
While I am sitting here tearing what little amount of hair I have on my head, can anyone point me in the right direction?
Is this a Windows problem or an ADOBE problem do you think?
I look forward to any replies.
Thank you

Hi Bob
Ok...
Opened illustrator but was unable to open the 'Open File' window.
Changed the screen resolution, it suddenly worked!
Changed the screen resolution back to as it was before, it also worked.
What could cause this do you think?
By simply changing the screen resolution and back again, the 'Open File' window displayed itself.
Very bizarre!

Mk:@MSITStore cannot open file from within RoboHelp

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