Mobile data doesn't work and I can't access the front camera.

Hi, I received my new Xperia Z3 Compact in white just over a week ago and unfortunately I have few unresolved issued with it which kind of spoils the experience of owning a new phone.
I  just switched from a number of Iphones and Xperia was the handset that really impressed me.
I couldn't see the point of getting an overpriced Iphone with a limited storage capability.
Unfortunately my Xperia Z3c has some issues;
- I can't get the front camera work
- I can get my internet only through Wi-Fi and my unlimited 3G data doesn't work at all (T-Mobile U.K)
- Three Swipe Gesture doesn’t appear to be working as it should on any Android device (I'm told).
So I am not a very happy user at the moment and slowly starting to miss the Iphone.

Hi casson50ml,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Sorry to hear about these issues, I would first suggest clearing the data for the camera.
Menu > settings > Apps > All > Camera > Clear Data
Once done try using the device.
In regards to the Internet, try performing an Internet settings download.
Menu > Settings > More > Internet Settings > Accept Disclaimer > Choose Network.
Now try using the network data on the handset.
Can you explain more about the 3 Finger Gesture issue?
 - Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Similar Messages

  • I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2  icloud just

    I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
    icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • Lollipop upgrade, mobile data doesn't work

    I upgraded to lollipop today, all fine except my mobile data doesn't work.
    Any ideas?
    Tried turning off and on, switching to airplane mode and back, and changing mobile operator and back, still not working.
    Thanks

    See this topic too:
    https://talk.sonymobile.com/t5/Xperia-Z2/mobile-data-not-working-after-lollipop-update/td-p/956104/page/3

  • Recently had hard drive replaced due to recall.  Now iWork doesn't work and i can't successfully reinstall. Help

    Recently had hard drive replaced due to recall.  Now iWork doesn't work and i can't successfully reinstall.  Help! 

    apple os 10.6.8
    i works version 9.0 in box set for leopard - family pack purchased for my son's computer.  Tried to install iwork form this and just got me unresponsive icons.  Acts like was successful, but then files won't open and iwork's "pages", "keynote" and "numbers" won't launch.

  • TS1702 After I update my ios to ios7 my appstore doesn't work and I can't download anything

    After I update my ios to ios7 my appstore doesn't work and I can't download anything

    Be sure you are logged into the App Store using your Apple ID. Check in Settings > iTunes & App Store
    You can also try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.

  • I have iphone 3gs and im update my iphone to ios 6 and after it doesn't work,and i can't restore my iphone please help meeeeeeeee,i neeed my iphone:(

    i have iphone 3gs and im update my iphone to ios 6 and after it doesn't work,and i can't restore my iphone please help meeeeeeeee,i neeed my iphone:(

    how can i restore my iphone without update?because when i want restore itunes told me restore and update and when i restore and update my iphone take the ios 6 and it doesn't work again...please help mee...tnnnxxx

  • I've gotten 60 or 70 messages that that my iCloud doesn't work and to select preferences.  The message says I will get an email to verify but I never get an email.  I've checked old email, blocked email, and have low filters on emails.  Any ideas?

    've gotten 60 or 70 messages that that my iCloud doesn't work and to select preferences.  The message says I will get an email to verify but I never get an email.  I've checked old email, blocked email, and have low filters on emails.  Any ideas?

    Hey CarolinQc,
    Thanks for the question. The symptoms you are experiencing can result from an Apple ID address that has been changed prior to signing out of all of the services. Before you change the email address associated with your Apple ID, you’ll want to sign out of all services to avoid this. As a fix, you can temporarily change your Apple ID back to the old address:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    1. Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    2. Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
              - Scroll down and tap Delete Account, then tap Delete to confirm.
              - Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
              - Enter the password for your previous Apple ID.
    3. Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    4. Return to Settings > iCloud and sign in with your new Apple ID.
    Additional Information:
    Apple ID: What to do after you change your Apple ID
    http://support.apple.com/kb/HT5796
    Thanks,
    Matt M.

  • I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device S

    I have the iphone 4 and PC with Windows Vista Basic. When I bought my iPhone syncs with iTunes on my computer, but now when I try to sync it tells me that Mobile Device Service was closed and I can not synchronize the phone. Try restarting Mobile Device Service and uninstall and reinstall Itunes but still giving me the same error.

    http://support.apple.com/kb/HT3965

  • I was on a trip and one of my hair products got on my ipod touch everything works but the front camera can i fix the front camera?

    i was on a trip and one of my hair products got on my ipod touch everything works but the front camera can i fix the front camera?

    Did the iPod get wet by the hair product and probably cause a problem due to the liquid or is there some thing on the front camera lens that prevents the camera from seeing?  How does the camera not work?
    If liquid damage I doubt YOU can fix it but you can have Apple fix it or a third-party place.  If lens is obstructed you may be able to polish the area.
    Apple prices:
    Apple - Support - iPod - Repair pricing
    Third party places:
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    DigiExpress.us - The iPad Repair Professionals

  • After upgrade my Iphone 4 to iso5, I can't add contact and I can't access the settings for mail,contacts and calender. The moment I select the setting for Mails, Contact and Calender it will jump back to home. Can someone advice what's wrong with it?

    After upgrade my Iphone 4 to iso5, I can't add contact and I can't access the settings for mail,contacts and calender. The moment I select the setting for Mails, Contact and Calender it will jump back to home. Can someone advice what's wrong with it?Problr

    Dear All
    i have done the same activity ( buy a new iphone 4 -> upgrade to ios5 - > configure email) with success-
    than when i start to move the contacts from old mobile to iphone (using the microsim) i receive the same crash
    in disgnosis e use i saw 2 dump with this title 'latestCrash-Preferences.plist and LatestCrash.plist. in each file the date is the same and i read:
    Exception Tyle: EXC_CRASH (SIGABRT)
    Exception code: 0x00000000, 0x00000000
    Chrashed Thread: 6
    in thread 6: name: Dispatch queue:
    com.apple.addressBookUI.ContactsSettingPlugin
    and thaan a lot of data.
    Have you any idea?
    thank in advance
    Fabio

  • My LG Optimus Zone is having software issues and I can't access the Recovery Menu for a Factory Reset

    My LG Optimus Zone is having software issues and I can't access the Recovery Menu for a Factory Reset. It was working fine until I went to activate it and update the PRL. It turns on, but Freezes on the LG Logo. it currently goes into the LG Download Mode, and When I restore with LG's Mobile Support Tool, It finishes, reboots, and stays at the boot Logo. I was wondering if I can possibly get a replacement phone? This is a little upsetting, as i was hoping to have it transfered from prepaid to postpaid service next month

    Who is your Internet Service Provider...?
    Do you have any computer which is able to go online wirelessly...?
    Have you forwarded any ports on the router...?
    Try to adjust the wireless settings on the router and check...
    Open an Internet Explorer browser page on your wired computer(desktop).In the address bar type - 192.168.1.1 and press Enter...Leave Username blank & in Password use admin in lower case...
    Under the Wireless tab,Change the SSIS(Network Name) to some unique name.Change the Channel Width to 20MHz only and Channel to 11,click on save settings.Under the Wireless Security subtab,Change the Security to WEP and type any ten digit number in key1 as the network security key,click on save settings..Under the Advanced Wireless Settings,Change the Beacon Interval to 75,Change the Fragmentation Threshold to 2304,Change the RTS Threshold to 2304 and Click on Save Settings...
    Also,for the gaming system,check this link.

  • HT201441 My cousin's iphone  gave it to me but the bad thing is, it has a icloud and i can't access the phone. my cousin got amnesia so he didn't remember anything to this phone. I entered the password so many times so that i can't activate the icloud acc

    My cousin's iphone  gave it to me but the bad thing is, it has a icloud and i can't access the phone. my cousin is involved to a motorcycle accident and he got a amnesia so he didn't remember anything to this phone. I entered the password so many times so that i can't activate the icloud account. Please, I need to access this phone immediately for emergency purposes. You are my only hope. The phone model is a1429 Verizon (Factory Unlocked). P.S apology for my bad English.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    jennfromla wrote:
    ... I have never plugged it into a computer...
    Note:
    All Data will be lost

  • My email only on this macbook air(10.8.5) gives me this message" mac 10.8.5  your service license has expired" and I can't access the new emais. Help!

    My email, only on this macbook air(10.8.5), gives me this message
    "your service license has expired" and I can't access the new emais. Help!

    Yes.  Other browser do work.  I played with preferences with in Google and it seems to be working.  I''ll use it for a few days and see if it continues to work.

  • My Photoshop Elements  (8 and 11) can't find the connected camera.

    My Photoshop elements (both 8 and 11) can't find the connected camera for importing pictures.

    Does Explorer find your camera? If it doesn't then the connection isn't solid.

  • My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?

    My apple-ID is blocked, and I can't access the e-mail I use for my apple-ID so I can't restore the account. What should I do?
    I can't remeber my security questions, and I can't ask for a new password because I can't log in to the email because it got hacked...

    Have you tried logging out of your account on your iPod by tapping on your id in Settings > iTunes & App Store and then logging back in to see if that 'refreshes' the account on it and if it then works ?

Maybe you are looking for

  • How do I get my iPod 1st Gen out of recovery mode when it gives an error message (1)?

    I tried to restore my iPod 1st generation and while restoring it got stuck in recovery mode. I tried to get it out of recovery mode by (restoring and updating) but it would say (extracting software) and then would show an error message (1) saying- Wh

  • The New Tab button automatically opens whatever site I have saved to the clipboard.

    If I copy a site's URL, then click the plus sign button to open a new tab, Firefox will automatically open that site's URL. This seems like intended behavior, but it can be annoying at times. Is there an About:Config setting to disable this?

  • Issue with customer exit for copying one variable value to another

    Hello Gurus, I need to copy the value of a single value variable into another single customer exit variable. I coded as below.   WHEN 'customer_exit_var'.     IF I_STEP = 2. "after the popup       LOOP AT I_T_VAR_RANGE INTO LOC_VAR_RANGE       WHERE

  • ABAP Unicode issue...

    ABAP gurus, We are in the process of upgrading our SAP from 4.6C to ECC 6.0. I am trying to pass some of the programs from UCCHECK. I got following exceptions: "XK_HEX00" must be a character-type data object (data type C, N, D, T or STRING) "XK_HEX09

  • Uninstalling and re-installing Acrobat standard

    If I uninstall Adobe Acrobat Standard and re-install it using the same serial number will that cause an issue? Do I have to unregister the serial number before unistalling it? It is on a windows 7 OS and it is Acrobat Standard verison X or XI. Thank