MobileMe email half working

Hi,
My MobileMe emails have been working perfectly until recently. In the past, when I have read an email on my computer, the red notification badge on the iPhone would automatically disappear without me having to do anything.
However, I do not know why recently even after I have read the messages on the computer, the notification badge still stays on the iPhone until I open the Mail application. I've contacted Apple support but they have been of no help. I've done everything possible to remedy this but to no avail.
Can someone please help me?
Thank you!

It has always been this way with my iPhone.
Do you have Push enabled for received messages, or is the account automatically or manually checked for new messages?
I don't have Push accesses enabled - I have automatically check for new messages every 30 minutes. If I have read new messages with the Mail.app on my Mac, the notification for new messages with the iPhone's Mail application won't be updated until the account is automatically checked for new messages, or until I open the Mail application between the automatic check for new messages.

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