Modifying SAP standard help menu

I've been asked if it is possible to modify the SAP standard help menu, so that the user could potentailly click on a like that would call some custom documentation.  Is this possible?  And if not could it be done via a transaction - and how do you go about saving a word docuemtn somewhere that a SAP transaction could call it?

Look For Search Help Exit in the web.
[Lik1|http://wiki.sdn.sap.com/wiki/display/Snippets/CaseInsensitiveSearchHelpExitforMaterial+Group]
[Link2|http://wiki.sdn.sap.com/wiki/display/Snippets/ImplementingSearchHelp+Exits]
Regards
Abhinab Mishra

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