Monitor keeps going to sleep

Hello there
I have a HP Pavilion Elite HPE-063uk Desktop PC, product number: VG251AA, serial number {Content Removed}, with Windows 7, my monitor keeps going to sleep and a message saying VGA NO SIGNAL comes up. The only way to awake it is by switching the pc off at the power button (the F2 or "half moon" button should awake it but does not) .
I have checked everything from the "Save Power settings (which is on off)" to Screen Saver (off as well) and done anything what I can find on the HP help and support, troubleshooting problems, testing this and that, even connected a different monitor and restored it to an earlier date, but I cannot solve the problem.
Please can you help. Thank you.
This question was solved.
View Solution.

Hi vitolaterza,
Are you getting the no VGA signal after the computer goes to sleep? If so this is normal.
Turn off all sleep mode options; make sure everything is set to never sleep.
Check the cables on the back, you only need one video cable going to the monitor. Also go to hp.com and download the latest BIOS and Graphics driver.
Here is a link to download the drivers.
Let me know if this helps.

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I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at
http://h30499.www3.hp.com/t5/Business-PCs-Compaq-Elite-Pro/bd-p/bsc-271
and for the monitor:
http://h30499.www3.hp.com/t5/Monitors-Experts-Online-Now/bd-p/bsc-1255
I hope this helps!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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