More Apple Mail Issues

We have been using Apple Mail at our school for some time with few problems. We use it as the link to an outside POP3 service. Recently, as with so many other users, we have begun to have serious issues with crashing, loss of messages and issues with both sending and receiving at times. A new one has developed now. Disk Warrior was run recently and seemed to have had decent results. Upon closer inspection, it has apparently altered the modification dates of many user files and folders, as well as mail files (all to the same date: April 1, 1976). Now with mail, users are finding the message: 'The message from <[email protected]> concerning "(subject") has not been downloaded from the server. You need to take this account online in order to download it.' The account is already online. I'm not sure if this is a result of the Disk Warrior intervention, or if it is a continuation of Apple Mail issues, or both. Also, users click on one message, and another displays. If you scroll through your messages, continuous crashes occur, and sometimes all messages disappear. Fortunately, with our mail service (Gaggle), we can retrieve messages directly online.
The issues do not occur in Entourage, and I am testing a couple of other mail applications as well. So it is definitely an Apple Mail problem. I have tried many of the fixes I have seen in other posts, but with no success. Running Disk Utility or Tech Tool has no effect. Our solution for now is to just not use Apple Mail - which our users are use to.
I will be curious to see what solutions come out. This is a serious issue for many users.

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Similar Messages

Major Apple Mail Issues with GoDaddy

I am having MAJOR ONGOING issues wiht Apple Mail that is negatively impacting my ability to work. It's gotten to the point of complete frustration and just considering going back to a PC, it's THAT horrible.
1) I do not regularly receive emails from 2 of my 4 GoDaddy accounts in Apple Mail. Sometimes emails will appear if I close Apple Mail, and then reopen. Sometimes they never appear in Apple Mail. Sometimes they appear randomly - and sometimes they again disappear. Everything is configured correctly (and the same as the functioning GoDaddy accounts) so I know it is not the setup. I NEED TO RECEIVE MY MAIL!
2) I can't move/delete/change anything from the same GoDaddy affected account inboxes in Apple Mail. I file the emails into folders on my Mac, and as soon as I click on another message, they reappear in the inbox. Same if I delete them. I've rebooted, tried a million different settings, delete the account all together and readded, and nothing works. So I have a jumped inbox of several hundred messages, and no matter how many times I file/organize/move/delete emails, they all just go *poof* back into the Inbox. What gives?!
I am so frustrated and my inability to work is more than a small problem at this point. I work in digital marketing, so to say that I need a functioning computer with a functioning email program is an understatement. This Macbook Pro cost over $3k and is less than a year old...funny how for that price I'd just expect it to work.....
I've read through multiple threads on this issue, and tried a million and one fixes, all to no avail. Reboot. Recreate email account. Change password. Update account settings. Test different account settings. Tried with and without SSL. Sometimes it works for a few minutes or if I'm really super lucky, a few hours...but always goes back to these issues.
Is there any resolution in site?
My Computer:
Macbook Pro Retina 15" Early 2013
OS X 10.9.2
Mail 7.2

chattphotos wrote:
Step 1, take a deep breath and relax.
Step 2, the Mac is not the issue
Step 3, pay attention to the GoDaddy email configuration.
Answer all of these accordingly.
Have you tried deleting and adding the accounts back one at a time?
Yes, repeatedly. Same thing happens
What message protocol goes GoDaddy support? If you are using POP, have you tried IMAP?
Tried both POP and IMAP. IMAP works better. As mentioned in OP, I have multple GoDaddy accounts. All the rest work. 2 are having these issues. ALL GoDaddy accounts have identical configuration, so I know they are properly set up.
What does GoDaddy say about mail client configuration?
See above reply.
Have you tried using webmail?
Yes, works fine. All messages are there. Issues is not with GoDaddy, but with Mac.
Have you tried forwarding your GoDaddy email to another email acccound like iCloud?
Yes, this also works fine, however I need my work signatures for my different clients/programs hence the separate accounts in Apple Mail. Again the issues is with the Mac.
1. thanks.
2. the Mac is the issue
3. already done
Notes above.

Apple mail issues!

In mail i keep getting red flagged mail that i can't trash, please help!

Red Flag - As in like when you choose a message and select from the menubar > Message > Flag > Red
Can't Trash - As in like when you select the message and hit the delete key?
Make your Maiblox view isn't of the trash (that's why the email would already be there).
Give more details on when and where you are siing the problem. All messages, this one particular message. Your email account is icloud, Yahoo, AOL, Gmail?
If you access the same email on your iPhone or in a web browser it does/doesn't exhibit the same problem as Apple Mail on your Mac?

Apple Mail Issues After 10.10.2 Security Update

I've had outgoing mail issues in Apple Mail in Yosemite on my macbook pro consistently since the Yosemite update. I've tried multiple recommended fixes including deleting and resetting all accounts with the latest instruction from bluehost. Over the last several months, some "fixes" had seemed to work for a while, and then the problem would resurface. The "on the fly" fix is always to quit mail, cycle my wifi off and on, and then reopen mail, at which point, the hung-up emails all send and things work fine for some period of hours until the problem comes back.
Interestingly, the problem seemed to finally disappear on its own a couple of months ago! No problems for that period of time! UNTIL I updated my macbook pro with the latest Yosemite security update a couple of days ago. Now the problem is back with a vengeance!
Any help would be appreciated!

I have tried to quit mail and turn wifi on and off with no results whatsoever. This is really frustrating, I can't work!

Post 10.5.6 Apple Mail issues?

shortly following a 10.5.6 upgrade, Apple Mail started to behave strangely, launching but freezing. It loads messages from my gmail IMAP account, but it won't let me select and open a given email in a new window, nor will it allow me to compose a new message. I eventually have to force quit the get out of the application. To date I have (in part with the help of macfixit and this group):
checked and repaired disk permissions
removed the preference file (mail worked enough to allow me to enter back the account details)
applied the combo update (and Mail Update 1.0)
all to no avail; is this an issue introduced in the update?

Hi,
Check to see if your version of Mail is correct and up-to-date -- should be Mail 3.5 (930.3). This is a known issue for some people, but correctable. See:
http://support.apple.com/downloads/Mail_Update
Using Software Update should make this available if you do not have the correct version of Mail in the Applications folder. However, other versions may exist on your Mac, and should be removed -- see:
http://support.apple.com/kb/TS2486
Keep us posted.
Ernie

Apple Mail issue

Good day.
When I forward a message with some attachments (files has Russian filenames) from iPad to some person, he receives the message in Msft Office Outlook 2007, but the message body has wrong encoding (koi8-r) and the files changes to the following: _____________________ __________.xlsx
We are able to change body encoding (to UFT-8) to see the normal text but filenames aren't reverts to normal view. The files opens normally. Does anybody has the following issue with non-english filenames?
I have ipad2 with iOS 5.0.1 and I use standard mail program.
Amayak.

I think you are attaching a Spreadsheet. He should be opening with Microsoft Office 2007.
.xlsx are Spreadsheet 2007 Format.

Apple Mail Issues With Multiple Email Accounts

Using Apple Mai 5.3 and have three e-mail accounts.
They all can receive and send email. However, on one account, it always sends out but will show up in inboxes from one of my other email addresses.
Everything looks normal in preferences. Also, when I prepare a new email, I will have the correct email selected from the drop-down menu... but when I hit, send it'll show up in inboxes as being sent from another one of my emails.
Very strange.... any thoughts?

Make absolutely sure that your email addresses and configuration are correct. In nearly every case I've encountered, this is the problem.
If you've confirmed this, make sure you're configured properly on your webmail account, if you have one. Webmail is something like ATT, the source of your internet.
If you're still flummoxed, play hardball. Make sure you have all your current account info and passwords, and delete them in Mail/Preferences/Accounts. Then, reenter them one by one until they're perfect. This makes sure your settings are consistent and correct.

Apple mail issue with Gmail account port 995 has expired

I loaded Lion Mountain and now i have no access to my Gmail account on MAIL
error msg
server sent an error connexion to the server « imap.gmail.com » port 995 has expired
it works very well on my iphone and Sparrow but not on my iMac

I have mine set to 993... but I did not set it... all i did was set up gmail, and it worked automaticlly. That might have been the port number in Lion... i dont know.

HT204093 Apple mail issues with SMTP. Can receive mail but cannot send. At

Running iMac OS X Yosemtie 10.10.2. Cannot send or reply to emails. Can receive but not send. Have tried all the recommended fixes without success. Even used the same data/setup that's on my wife's Mac. The ATT and Yahoo mix seems to be the issue. If anyone has experienced this issue I like to know if you found a fix that works.

I noticed another symptom that may shed some light on the same problem.
I cannot send email while Network Connect is running. I work from home using Network connect and have not had this problem before. Any suggestions/solutions?

Apple Mail Cut & Paste Problem...

I have a problem with Apple Mail when I cut some text and paste it somewhere else within the message it doesn't go in where the cursor is located! Instead it pastes into what appears to be a random place elsewhere in the message usually at the start of the line or paragraph.
It's really strange and completely unfathomable. The only solution I've found is to put in a couple of returns paste it in to the message then move the cursor up and delete the newly added line breaks.
I thought it might be a font issue so I changed my default font from Arial to Trebuchet and it's still doing it. This doesn't appear to happen in any other application.
This is not exclusive to Snow Leopard as it does it on my Mac at home which is running Lion.
Any advice gratefully received.
David

David -
I have also been experiencing this oddball aim issue when attempting to insert clipboard contents into a specific point in Mail. I am writing to lend credence to the contention that this is an Apple Mail issue that really should be fixed. Apple started the cut & paste revolution and the fact that one of their key software packages cannot paste properly strikes me as a bit ludicrous.
This started happening on both my iMac and MacBook Pro a few months ago. It could be that it correlates with my use of three different styled signature files for three different e-mail accounts (I hadn't thought of the connection, so thank you, I had been wondering if they had altered something in one of their many security updates).
I desired that the body text of my e-mail default to something different from the style of my signature files. Mail is fairly limited in this area, so I include a top line my signature file that has the right style for my body text. Now I start all messages by overwriting that styled text, so my message font is as I want it. Is this the source of the problem?
The inability to place text correctly isn't restricted to pasting something in via clicking on a particular spot in the e-mail. Odd things also happen if you use the directional arrow keys to move the cursor around with the keyboard and then command-V, or if you drag text to a certain spot, and when you release, it refuses to go there.
There's some logic to the mistakes. The text is almost always placed a couple of lines above where the insertion point is blinking, and you can fool Mail sometimes by placing text in the middle of a bunch of new returns and then deleting the surrounding lines, but this is cumbersome and annoying.
I hope Apple reads this, because it got so annoying that I switched to Outlook (Office 11) and it's terrific in some of the areas where Mail falters (work e-mail is Exchange). About the only thing that Mail does better is access my MobileMe folders much more quickly.
Come on, Apple!

Apple Mail still not working

Since downloading the OS X Yosemite upgrade Apple Mail isn't working. I think there's a major bug.
It hangs and won't respond. Can't access the Mail menu bar commands to make any changes. It crashes. It isn't displaying email content. And, quite oddly, the message viewer window is doing a "punch through" and revealing what's displayed on the desktop behind it.
I see many similar complaints about Apple Mail in these forums. I contacted Apple to see if the issues could be resolved - They acted like they haven't heard anything about Apple Mail problems. They had me re-install Yosemite. Same Apple Mail issues still exists. This is a disaster for those of us who use Apple MAil in our business communications. APPLE HELP!
Does anyone know of a solid work-around, a patch or alternate?
I'm on a MacBook Pro (Retina, 15-inch, Mid 2014; 16 GB 1600 MHz DDR3)

Seniro product support does not know how to fiux almost 2 months later stiil have problem. No customer service
From: Ryan Kirk Hansen <[email protected]>
Subject: Re: Case-527123847
Date: December 12, 2013 at 1:35:01 PM EST
To: Mark Miller <[email protected]>
Mark, Was waiting on a response from engineering for status update. As of right now there is still no fix for the syncing issue you and your wife are experiencing with Gmail. There is still no eta on a fix. I have been checking daily and communicating with my team for a resolution.
Ryan
ACMT Senior Product Specialist
Email: [email protected]
Phone: 877-416-4271 EXT 61119
Scheduled In-Office:
Monday-Friday

APPLE MAIL is sending emails from wrong address

Hello,
This question has probably been asked before, but I haven't been able to find it. Feel free to send me there with a link if it's helpful.
Here's my plight:
I use gmail IMAP and manage 2 email accounts through Apple Mail (5.2). One is the domain catch-all email, [email protected], and the other is my main personal account, [email protected] Usually, whichever mailbox I click on is the address from which my mail is sent. But recently, whenever I've sent mail from [email protected], the recipient has been seeing my personal address ([email protected]), rather than the Info address. But the address line still says "Info" and not my name, if that makes sense. Example:
NORMAL: FirstName LastName "<[email protected]>"; Info "<[email protected]">
NOW (PROBLEM): Info "<[email protected]>"
The replies to the mail I sent from Info are then sent to my personal account. I checked the mail preferences and the Info settings are the same as they've always been. It says the name is Info and the address is [email protected] I'm not sure why Apple Mail is suddenly thinking that the Info emails are coming from my personal account. Is this an Apple Mail issue, or a Gmail issue? Help! I don't want people to be receiving emails from my personal account when it should be from the Info account. Do I need to delete the entire Info mailbox from Apple Mail and start all over?
Thanks for your help!

Agreed. I had three gmail accounts, 2 business, one personal, but lately all my attempts to send mail from my personal account wound up being sent from Business instead, even after selecting which account to send it from.
I went into Preferences, Account info, then found all outgoing smtp servers simply called gmail but there were three in the list. It turned out that all my accounts were being directed to one server address.
If you drop down the Edit SMTP Server list, then select each account under Account Information you can see which server is dedicated to which account. Then you can edit the name of the related gmail server to the related account. So you can have gmail personal, gmail business 1, gmail business 2 etc.
Once you have the servers renamed (all the same actually but tells mail which account credentials to use), you can then select the appropriate server to match the right account under Preferences>Account Info front page.
Worked for me.
10.9.1 MBP ret

Upgraded to Lion, now Apple Mail no longer sends via SMTP to GMAIL

Greetings! First and foremost, THANK YOU for reading this discussion. I truly appreciate any and all assistance. Being one who likes to exhaust all resources before posting, I have literally spent that last 7 and a half hours reading pages and pages of threads here, on Google Forums along with finding other data across the net.
The problem started immediately upon the LION upgrade. Everything worked fine until the upgrade and then BOOM...no more Apple Mail sending to Gmail SMTP server. I can receive Gmail just fine, but no can send.When a message is sent, after a long while, an error message pops up stating that the SMTP server is "off line." Obviously it is timing out.
I have confirmed the settings in Preferences. I have cleaned the hard drive (running the internal First Aid app). I confirmed the password was correct in KeyChain. I have tried a lot of corrective methods as stated in the threads.
I have tried using different ports (25, 465, 587). I have set the connection from smtp.gmail.com to actual IP addresses including the following:
209.85.227.109
74.125.91.109
74.125.39.16
74.125.157.109
74.125.113.109
173.194.68.109
I tried it with and without TLS/SSL enabled.
With authentication and without.
I even tried to telnet from the Mac to smtp.gmail.com without success. (I can telnet from a Windows machine though...OUCH)
I am NOT running LION OS X server, just plain old LION OS 10.8.2 on my MacBrook Pro.
Thank you in advance for any and all courtesies extended. Looking to resume using Apple Mail with my Gmail account ASAP.
Sincerely,
MWG2

Thanks Lanny...tried it...still doesn't work. Called Apple Support...switched to Tier 2 support person Chris P. Was on the phone with him for 2 hours and 38 minutes...we tried everything under the sun...still can't get to smtp.gmail.com...can't even telnet to it from Mac. We did network testing too...he thought my router was blocking ports 25, 465 & 587 but the router wasn't. After exhausting every concievable MAC setting, trying a number or solutions, killing the account and re-installing multiple times, his conclusion is that there is a third party software "blocking" the send in gmail...ummmmm...makes no sense to me as everything worked perfectly until I upgraded to OS X. Hence his solution is for me to take my Mac to the Apple Store and have them look at it. My solution? Don't use mail on the Mac and keep using Mail on my Windows machine. I prefer Mac, but I have now spent over the last two days in excess of 10 hours on this problem...it's not supposed to be this difficult. Lesson Learned...if something's working, DON'T goof with it...Apple Mail under Snow Leopard worked perfectly...upgraded to Mt. LION (paid for it) and now I am really paying the price for doing that.

Apple Mail clients not retrieving emails properly over IMAP

I posted this in Tiger Mail but no responses; hopefully someone here has some knowledge of this issue.
I'm testing an email server on 10.5 with IMAP.
Here's my setup all using the same user IMAP account.
1 Outlook 2007
1 Thunderbird (on Vista Business)
2 Mail 2.1.3 on 2 different 10.4.11 Apples (one Mac Mini and one MacBook Pro 17")
1 iPhone
When sending emails to this user account, all the non-Apple Mail clients receive them instantly or after I force a 'Send/Receive' command without any problems.
The 2 Apple Mail clients do not receive the new emails on their own OR with 'Get Mail' command OR the 'Synchronize' command. They flat out refuse to receive new emails.
When I close and reopen the Apple mail clients, they do receive the new emails immediately. OR if I select an existing mail message in the view, then they receive the new emails.
Totally weird but definitely an Apple Mail issue. Any help would be greatly appreciated!

After trying to isolate every variable, I created a new test account and deleted the existing one I had been using. Problem solved - it works great now!
For some reason, the original user account had some type of corruption.

Apple Mail not syncing Inbox Status (Read/ Unread)

This is Ramya from Zoho Mail Technical Support team.
When a Zoho Mail account is configured as IMAP in Apple Mail client in Mac Mail clients, the emails are synced fine in all folders except Inbox.
When the emails in Inbox are marked as Read/ Unread in other devices, the emails are not marked as Read/ Unread in the Mac Mail client. The new emails that arrive in Inbox are getting retrieved in the mail client, but only the status of the emails in Inbox remain unchanged.
After analyzing the logs in detail, we see that Apple Mail is not issuing the IMAP STATUS command for Inbox folder alone.
To check if there is any issue, we tried configuring Yahoo, Dovecot email accounts in Mac Mail client and the result was the same for Yahoo and Dovecot accounts also.
Interestingly, when we configure a Gmail account as IMAP, Apple Mail issues the IMAP STATUS command and syncs the status of the emails in the Inbox folder also.
We have a lot of users who use Zoho Mail via IMAP in Apple Mail Client who face this issue and have raised it to us in our community forums, emails. You can have a look at the https://forums.zoho.com/topic/zoho-and-apple-mail-via-imap to find the issues reported by the user regarding Apple Mail IMAP sync.

Very interesting but if you want Apple to see it please use this link:
http://www.apple.com/feedback/
We are just fellow Apple users on these forums, but thank you for posting!

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