Motion Detection on WVC80N - not working

Question

I've got the WVC80N camera setup on wired ethernet and everything is working fine with the exception of Motion Detection alerts. I've updated the firmware to the latest Ver.1.0.01
I can get test emails from the camera without any issues so I know that my SMTP server is working. I'm also logging all the traffic being sent from the camera so I can see the SMTP server being accessed when I send test emails and the camera tells me it was successful sending the email. However beyond that, I cannot get the camera to send me a email with video or email.
Here is what I have configured:
Enabled Motion Detection = checked
Attachment Type = JPEG (I've also tried video, neither work)
Frame rate = 1 (I've tried multiple settings, none have worked)
Pre-Caputre Length=0 (I've tried multiple settings, none have worked)
Post-Capture Length=2 (I've tried multiple settings, none have worked)
Action(s): E-Mail = checked
Sent to: My email address
Show From As = My email address
Subject = Motion Detection
SMTP Port = 25
SMTP Mail Server = checked with my SMTP server defined
New Motion Trigger Schedule = Currently nothing defined. I've also tested using Everyday 01:00 - 24:00. Neither has worked.
Any ideas? I'm lost
Thanks

Answer 1

I'm having the same problem. Tried Cisco live chat but no solutions worked.
Used SMTP port numbers suggested by the mail server and others (25, 465, 587, 80, 110) - nothing.  Tried two different providers, Gmail and SBC Global, using their suggested settings - nothing
Tried the camera firmware upgrade - didn't help.
I have run out of ideas.  To say the least, this is getting very annoying.