Mountain Lion Upgrade causing issues due to hard drive fault
I have a question about Mountain Lion crashing your hard drive. I upgraded my Macbook Pro 13' several weeks ago afer the release of Mountain Lion. The download took sometime before it completed it's download and completed without incident. Since that time I've had no issues with the softward update, my hard drive or computer.
However yesterday evening I went to use my computer and the screen after the Apple logo disappeared showed a circle w/a line thru it and turning gears just below it. After reading several forums and posts it seems that the computer cannot find a bootable disk to load up from. I do not understand this as I not changed the HD and the computer was working fine just the day before.
I tried to do a reinstall of the original OSX system (snow leopard) - it did download but after the computer re-started the system went back to the same screen w/the circle and line thru it. I then restarted computed hitting options to take me into the recovery / disk utility. From their I tried to verify and repair the HD - still same problem (circle w/line), I then just tried to reinstall Mountain Lion (same results).
WTH is going on - this was a perfectly good computer working fine & now I cannot get it to boot up or run at all? Could this be a software issue due to Mountain Lion or simply a bad HD? Any advice on how best to correct this issue would be appreciated. I use my laptop for dj'ing and have an upcoming gig in 2 weeks. HELP...
Heres the problem im having maybe it is similer
System MAC Book Pro Mid 2012 Dule hard drives 150 GB SSHD 500 GB in alternate slot
Updated Firm ware
Computer booted successfully
entered password computer reacted normaly color adjusted for my user settings
computer beeps repeatedly untill forsed shut down
reinstalled Lion worked fine again
updated to mountan lion
computer atempts to boot from the SSHD and fails
Boots to system diagnostics primary hard drive is invisable to the system
waited about a week
booted my system (at a new location)
Primary hard drive reapeared
Boots to system diagnostics
reinstalled Lion worked fine againupgraded to mountan lion again to test a theory
computer atempts to boot from the SSHD after instalation and fails
Boots to system diagnostics primary hard drive is invisable to the system
So its Back to Square one any thoughts coments or general advice?
- Thanks
Similar Messages
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I had downloaded OS X Mountain Lion and had to replace my hard drive. Now when I try to download it only wants to upgrade since I show that I previously purchased it. What can I do to get the operating system back
I'm unclear on what the problem is. Have you installed a system on the new hard drive, and if so, what system? Had you actually installed Mountain Lion previously, or only downloaded it? And what does "it only wants to upgrade" mean? Have you actually got Mountain Lion already installed? (See About This Mac in the Apple menu.)
All Macs that shipped with Lion or newer are capable of internet recovery in situations like this. Just hold down command-R and it should start in recovery mode over the internet if necessary. You can reinstall the system from there. If you had Mountain Lion, I would assume that Mountain Lion would be the system you would get reinstalling that way. -
I've recently formatted my 10.7.4 mountain lion MacBook from 2007. The hard drive is wiped and I think it deleted to OS too. How do I put the OS back on it?
Wiping the drive does indeed delete the OS. Try this -
Boot to the Lion (10.7.4 is Lion not Mountain Lion) recovery partition by restarting the computer and holding down the command and R keys during startup.
If this works, reinstall from here. You must be connected to the Internet to do this.
If this does not work, possibly because you reformatted the recovery partition as well, you will need to reinstall from your original disks (assuming it came with 10.6 or earlier.) Boot to the disk by holding down the C key during startup and run the installer.
Best of luck. -
Why won't my Mac with Mountain Lion OS recognise my external Samsung hard drive?
Why won't my Mac with Mountain Lion OS recognise my external Samsung hard drive?
Launch/Utilities/Terminal and enter this command at the prompt:
diskutil list
Press return.
If it sees the disk, note the number of the disk (far left column) you want to mount.
Then, enter this command:
mount /dev/(number of disk)
Put in the number no parenthesis.
Press Return.
If that doesn't wortk try the same with this command...
mount force /dev/(number of disk) -
Why does my iMac (with Mountain Lion) no longer recognize my external hard drive I have used as a back up via Time Machine after the hard drive was accidentally unplugged?
Do you mean the external hard drive is not mounted on the iMac desktop?
Check if Disk Utility sees the drive. Applications / Utilities / Disk Utility. If the external shows up in the left column, select it and click on Mount.
If it does show up this way, I recommend using DU to Repair Disk. -
OSX Mountain Lion Upgrade causes Restart, Kernel Panics
Have tried resetting PRAM, repairing permissions, and Disk Repair. This is happening after an upgrade from Snow Leopard to Mountain Lion. A fresh install is not a possibility. of course, I have a time machine backup and can go back to snow leopard if I have to. I cannot do a clean Mountain Lion install although I am planning to do one just to see if this is a hardware issue and not a software issue, and then revert back with time machine. I'm not having any luck discerning what caused the actual reboot.
There is no particular action I take that causes this. It happens randomly. It has been happening since the upgrade today. I installed XCode4 on the computer from the app store, which did not upgrade but instead put another copy of Xcode. There was a thread I researched where someone suggests removing an AppleProfileFamily file from Sytem/Library, but I do not have that file on my system.
Here's the log:
Interval Since Last Panic Report: 13624 sec
Panics Since Last Report: 6
Anonymous UUID: D1AC4669-87B8-499C-BD0A-B97A786F0854
Mon Sep 17 00:55:38 2012
panic(cpu 2 caller 0xffffff7f9d761c85): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bc430000 0x0a5480a2, D0, P2/4
Backtrace (CPU 2), Frame : Return Address
0xffffff8093102f70 : 0xffffff801d01d5f6
0xffffff8093102fe0 : 0xffffff7f9d761c85
0xffffff8093103070 : 0xffffff7f9d85b5b7
0xffffff80931030d0 : 0xffffff7f9d85b62b
0xffffff8093103140 : 0xffffff7f9db70883
0xffffff8093103280 : 0xffffff7f9d88175d
0xffffff80931032b0 : 0xffffff7f9d76b9e6
0xffffff8093103360 : 0xffffff7f9d7670b8
0xffffff8093103550 : 0xffffff7f9d7682e4
0xffffff8093103620 : 0xffffff7f9e80d494
0xffffff80931036e0 : 0xffffff7f9e83df8b
0xffffff8093103770 : 0xffffff7f9e823638
0xffffff80931037d0 : 0xffffff7f9e823efc
0xffffff8093103820 : 0xffffff7f9e8242e6
0xffffff80931038c0 : 0xffffff7f9e824d06
0xffffff8093103900 : 0xffffff7f9e7dff31
0xffffff8093103a80 : 0xffffff7f9e8212ee
0xffffff8093103b40 : 0xffffff7f9e7dea3a
0xffffff8093103ba0 : 0xffffff801d464929
0xffffff8093103bc0 : 0xffffff801d465ed0
0xffffff8093103c20 : 0xffffff801d4638ef
0xffffff8093103d70 : 0xffffff801d0981a1
0xffffff8093103e80 : 0xffffff801d020abd
0xffffff8093103eb0 : 0xffffff801d010448
0xffffff8093103f00 : 0xffffff801d0195fb
0xffffff8093103f70 : 0xffffff801d0a5ad6
0xffffff8093103fb0 : 0xffffff801d0ced13
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9d6fa 000->0xffffff7f9d9fcfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9d66f000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f9d6e6000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9d6a3000
com.apple.nvidia.nv50hal(8.0)[9CD95A4A-FD94-349E-A4B6-FC3B74E197F5]@0xffffff7f9 da0a000->0xffffff7f9dd2cfff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9d6 fa000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9d66f000
com.apple.GeForce(8.0)[4B9BE287-5251-398E-96B0-BB16C9BFB2D9]@0xffffff7f9e7d2000 ->0xffffff7f9e894fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f9d6 fa000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[99CA4184-8D92-31B2-8726-46139E8E3DFF]@0xff ffff7f9d6e6000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f9d66f000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[2600903C-EEDE-321B-A023-169DC9B26EA6]@0 xffffff7f9d6a3000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12B19
Kernel version:
Darwin Kernel Version 12.1.0: Tue Aug 14 13:29:55 PDT 2012; root:xnu-2050.9.2~1/RELEASE_X86_64
Kernel UUID: 3005059E-270B-3B9F-940D-7A66C05DDC9D
Kernel slide: 0x000000001ce00000
Kernel text base: 0xffffff801d000000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 553845019503
last loaded kext at 40807955079: org.virtualbox.kext.VBoxNetAdp 3.2.8 (addr 0xffffff7f9f3a0000, size 12288)
last unloaded kext at 420593921297: com.apple.driver.AppleUSBUHCI 5.1.5 (addr 0xffffff7f9dfec000, size 65536)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 3.2.8
org.virtualbox.kext.VBoxNetFlt 3.2.8
org.virtualbox.kext.VBoxUSB 3.2.8
org.virtualbox.kext.VBoxDrv 3.2.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.GeForce 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleMuxControl 3.2.6
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.1
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AirPort.Brcm4331 601.15.21
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMC 3.1.3d11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3This software seems to pinpoint the problem. I haven't had the restart issue with Intel onboard graphics only. However, this definitely isn't a problem solved.
After much more research, I found that people with my video card have been having this issue since OSX Lion and Apple still hasn't fixed it. This is incredibly disappointing. I will be contacting Apple for a refund on Mountain Lion soon if I can't find updated drivers.
Thanks very much for your help. -
Drive Partition causing issues after new hard drive and recovery disks installed
I have an HP Pavilion Media Center PC m7640n running Windows XP Media Center Edition.
My hard drive failed and I had a computer guy install a 1 TB Hard drive as well as additional memory. I purchased the recovery disks and he installed everything for me. I have two issues:
1. After updating to XP Service Pack 3 and all other Windows recommended upgrades the computer deleted all my drivers and would not "plug and play" install anything. I had the computer guy back to fix this--he did get all my drivers to work, but when I plug in anything new for the first time (such as my iPad), I have to go into the device manager and manually update the drivers. The computer doesn't recognize it and automatically prompt me to install it.
2. The hard drive partition defaulted to my C drive being very small and my D drive being large. Since software usually defaults to the C drive for installation, I quickly ran out of space. I had the computer guy back and he programmed something so that everything now defaults to the D drive. Unfortunately all my program files (including Microsoft Office) are still on my C drive including everything I put on my desktop. My C drive is now full.
Here is an example: iTunes shows that it is defaulting to the D drive for anything I load into it. Yet I tried to download the new operating system for my iPad and it said my hard drive was full. When I did a file search to see what files had changed in the last week, it shows iTunes on my C drive (and my D drive). Yet all the files that were "changed" due to my upgrade were defaulting to the C drive, even though in the setting in iTunes it shows it should be saving to the D drive.
D:\Documents and Settings\My Music\iTunes\iTunes Media
Is there an easy way to fix these issues? I've already spent more than I anticipated when I chose to rebuild this computer vs buying a new one. Now I'm regretting the decision and I'd like to try and fix this myself and not pay my computer guy to come back at $90/hour.
Thanks!Here are the original specs of your computer. The specs state that the original hard drive was 320GB. You have since replaced the factory drive with a 1TB (1000GB) hard drive. The HP recovery routine seems to have issues with hard drives that deviate from the original size. The partition issues you are experiencing may be a result of this. As for the rest of your issues, it sounds like the SP3 install went bad.
If I were you, I would consider reinstalling the OS using your recovery discs by doing a complete "destructive" reinstall/recovery. Afterward, I would post the size of both the c: and d: partitions... and go from there.
Frank
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 -
I paid for Mountain Lion about 2 months ago and my Hard drive just crashed. Is there a way i can reinstall Mountain lion without having to pay again?
What OS did it ship with? If it was Lion, then you can use Internet Recovery to install on the new drive. IR will install the original shipping OS. You can then log into the App store and upgrade to Mountain Lion.
If it came with Snow Leopard, you will need to install Snow Leopard from your install DVD, then upgrade to Mountain Lion. -
Does mountain lion run on iMac 10 1 hard drive
I have an iMac 10 1 that needs a new hard drive. It is currently running OS 10.6.8. I'm trying to decide whether to replace the hard drive, which is failing, or to just replace the machine. Key consideration is whether I can get this computer to run Mountain Lion and therefore become more compatible with my brand-new MacBook. I don't know that much about hard drives and chips and operating systems, or whether I would need to replace some other components in the iMac in order to run Mountain Lion. In which case, I would just get a new iMac.
You can upgrade to Mavericks (not Mountain Lion) if your machine meets the requirements:
Upgrading from Snow Leopard to Lion or Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8, Lion, or Mountain Lion installed. Purchase and download Mavericks (Free) from the App Store. Sign in using your Apple ID. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
I had to erase my hard drive. I loaded Snow Leopard with the disk I got with my computer, but I purchased Mountain Lion several months ago and don't have support any longer. How do I get back to the Mountain Lion operating system, on line?
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
You must perform the last step - updating to 10.6.8. Until then you have no access to the App Store. When you can sign into the App Store using the same Apple ID with which your purchased Mountain Lion, click on the Purchases icon in the toolbar. Locate your Mountain Lion purchase line then click on the Install button on the right to re-download. -
Exactly how do I go from 10.6.1 to Mountain Lion on an Apple replaced iMac hard drive please?
I am having the hard drive (from the recall) on my 2009 intel iMac in an hour in my home via Apple. I have 2 seperate backups on two different external drives. Both have Mountain Lion which I purchased when it came out. Apple specifies the tech will only put the install dvd that came with the iMac in 2009 which has 10.6.1. so will i have to update to 10.6.8 (can I even do this?) which is a Mountain Lion requirement and then firewire transfer from my backup drive? I'm looking (gratefully) for the exact steps. Thanks. dennis
The easiest way to accomplish this, assuming your hard drive is working and it's being replaced as a precaution, is to make a complete bootable clone of the internal hard drive to one of your external drives using a utility such as Carbon Copy Cloner or SuperDuper!. Then once the drive has been replaced, just boot your system from the clone and clone it back to the internal drive.
Regards. -
When I log in, there is constant loud chatter on my iMac hard drive, before I open any applications, and Time Machine is not doing a backup. It continues sometimes for 10 to 15 minutes. What is running and why is it making so much noise?
This procedure is a diagnostic test. It will make no changes to your system, and therefore will not, in itself, solve your problem.
If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
sudo iosnoop | sed '50q'
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the page that opens.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Text will begin to scroll in the Terminal window. When it stops, copy the text output — not a screenshot — from the Terminal window into a reply to this message. Please don't post more than requested.
If any personal information, such as your name, appears in the output, edit before posting, but don’t remove the context.
You can then quit Terminal.
Important: There seems to be an obscure bug in OS X that sometimes causes input devices to lag or stutter after running iosnoop. If you notice this behavior, simply reboot to clear it. -
OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!
Do you get this window when you hold down the Command+Option keys and launch iPhoto?
If not then you're not holding down both keys long enough.
OT -
Apple makes you WORK HARD for your Mountain Lion upgrade
Mountain Lion was launched on 25th July. I bought a new Macbook Air on 11th July, with the promised upgrade. I did not realise that Apple was going to make me work so hard to get the upgrade, which I still don't have up till now. Lesson learnt - next time, I should wait till the launch of a new OS to get the new OS rather than wait for an upgrade.
The waiting time would mean I'll get a new computer with the OS installed at the same time as I would have if I had ordered it on 25th July, without the work.
My note to Apple feedback below posted for everyone's benefit, seeing that Apple states they don't respond to the feedback they receive.
---- Note to Apple feedback ---
I had to use my Apple ID to create an account and order a new MacBook Air, which I did on 11th July. I received the item and waited for the Mountain Lion upgrade which is promised as free.
I did not realise that Apple was going to make me work to get the upgrade. It would have been easier to just wait for the upgrade before buying your product.
Why is it necessary to go through such a convulated application process to get the mountain lion upgrade?
Why is Apple asking for information such as what I ordered (which qualifies for the upgrade), if it is in my Apple ID account and you already knew that 10.8 would be available on 25th July?
Why do I need to re-submit my hardcopy order chit (which by the way, was disposed upon receipt of the Macbook)and other documentation to prove my purchase?
This has inconveinced me greatly as I had to find a scanner to scan the document for submission.
This seems a rather antiquated and bureaucractic process for a company which is supposed to be on the technological edge, and which is delivering the OS to me using MY DATA PLAN and not providing me any hardcopies to justify the additional work required on my part.
So far, I have wasted 1 hour to make the claim ... and now I am told I have to wait at least 72hours to get the key, at which point it will probably take me another few hours to install the OS.
Which also means that I will also be receiving the new OSX at least 5 days after its launch - as late as it would have been if I had just waited till 25th July to order the mac.
Kindly review your processes.I decided to make a second application last night with the invoice printed from the online store just in-case the first set was rejected.
Well, this morning - both claims came back rejected. The first one on the basis the scan was not clear (huh ?) ... and the second because my mid-2012 (july) Macbook 13" air does not qualify for the upgrade. huh ??
I called the help line and they are as puzzled ... so they said they will escalate it. From what they can see in the system, it should have gone through. Given its now the weekend, it will be another 3 days of delay at the least.
It's almost as if they have created mounds of bureaucracy for nothing, to make their customers jump through hoops.
I really should have stuck to ordering it with 10.8 installed... it was just waiting another week. Big regret.
Now I am stuck in an endless array of form submissions, online forms, talking to Apple support ... waiting ... waiting ... waiting. .. -
ATV2 Home Sharing Drops Since Mountain Lion Upgrade
I've found some stuff close to my issue, but really nothing addressing my issue. I have 3 Apple TV 2's. When running my 27" Mac on Lion, everything streamed wonderfully. I have a BIG router capable of handling movie streaming, so the network should NOT be the problem. After installing Mountain Lion, all three of my Apple TV's have been getting dropped from Home Sharing during the middle of a media stream. It happens with regularity with music and movies. Even Netfilx streams drop because Home Sharing drops out. The only way to fix it thus far is to disconnect and re-connect Home Sharing at the 27" Mac, where the streams originate. I'm certain this problem is due to the Mountain Lion upgrade. Is there a fix or do I need to wait for Apple to push something out to us?
For anyone else having the "white screen" issue with youtube, and/or yahoo issue. I seemed to have repaired the issue. I turned the parental controls off for both of my kids accounts, restarted my Mac, and the problem vanished.
I also turned the parental controls back on after this, restarted the computer, and the problem came back.
*** This is 100% a Parental Control/Mountain Lion glitch. Hopefully Apple knows and is working on a solution. The sooner they fix it, the sooner I can turn the parental controls back onto my kids accounts.
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