Movie trailers not a "recognized format"

Hello Mac community,
has anyone seen or heard of this? Brand new 24" aluminum iMac with Leopard installed. In Front Row when selecting any of the movie trailers I get an error message that claims the trailers can't be played as they are not in a recognized format. Sorta scratching my head on this one - hoping for some ideas.
Thanks

I was having this problem myself and was quite frustrated as I could access the trailers from other accounts on the same computer, and on other computers that I have access to. All were updated and on the same network, behind the same firewalls.
In the end I checked my account preferences in the settings and noticed my everyday nonadmin account was set with parental controls activated. I don't how that happened, I don't remember setting them when I created the account but when I deactivated parental controls and rebooted the trailers now work in front row.
Hope this helps

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Unfortunately, the error message gives no details about what codec might be missing or what it needs.
If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
It's a stupid error message. Apple should do better than that.
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I'll call Apple support when I get a chance.
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I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?

ER82 wrote:
I TRY TO PLAY A VIDEO AND A MESSAGE THAT SAYS THE MOVIE IS NOT IN A FORMAT THAT QUICKTIME PLAYER UNDERSTANDS. WHAT DO I DO?
Tell use what format the video is that you are trying to play. Or post the url of the video site for others to test out for you.
Please do not type in CAPS. It is very hard to read & is considered shouting in cyber space & not appropiate here. We can all hear ya! No need to SHOUT! Thank you.

HT3775 The document "IMG_7525-1.MOV" could not be opened. The movie is not in a format that QuickTime Player understands. what can I do to see my videos?

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Hi!
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TD

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