Moving and copying files in Bridge v4.0.4.2

CS5 Bridge crashes whenenver I try to move or copy files. It doesn't matter if I drag&drop or use copy/paste.
I have tried to correct using advice from a previous query made a couple of years ago but it does not improve the situation.
I am using Windows 7 with bags of memory.
DaveOR

DaveOR2 wrote:
Unfortunately I don't have sufficient understanding of computers to carry out your detailed suggestions - although I have tried.
Mainly I don't know where to find the various things mentioned.
eg how do I do a ful system integrity check?
Perhaps I need to take the whole shebang to the shop and see if they can sort it out.
I can say that I have a fairly extensive range of software on the machine and it is only Bridge which is giving me trouble.
It would help if we had a better idea of what drives/volumes you have on your computer, and how they are connected. For example: do you have any external hard drives? Do you have any network drives? Are your SATA drivers up-to-date?
It's fairly straightforward to check your disk integrity: open Windows Explorer, click Computer, and right click a drive, selecting Properties from the bottom of the list; on the Tools tab, click Check Now, then Start. Do this for every drive.
Try disconnecting your computer from the network and disabling your anti-virus software to see if that is causing your problem.
It is always worth updating graphics drivers, although it sound unlikely this is your problem. Maybe your system has driver update software?
You could ask the shop to help, but it might be wise to narrow down the problem first, or they could potentially spend hours looking at it.
The Event Viewer might be a good place to look too, look for red and yellow warnings in the Windows System and Application logs. Find Event Viewer by typing it into Start menu Search box.

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