Moving items from sub-folder to inbox are disappearing

Hello everyone,
We have exchange 2010 and we are having issue when user move item from sub-folder to inbox then the item just disappears. I have tested this at-least 3 mailboxes.
If i do this in outlook then it disappears right away. if i do this in OWA then it disappears in 10 seconds. Sometimes it shows up in deleted folder but most of the time it doesn't but it always shows up in "recover deleted item" in outlook.
Please advise how to find what's going on. thanks

I don't think it is a Managed Folder Mailbox Policy which is doing this. We have almost ruled out that the issue is specific to Client but not Server. If you want to check the Managed Folder Mailbox Policy for a mailbox run the command below:
Get-Mailbox -ResultSize Unlimited -Server ServerName |?{$_.ManagedFolderMailboxPolicy -ne $Null}
The above command will help us get all the mailboxes where there is a ManagedFolderMailboxPolicy Applied
To Get the ManagedFolderMailboxPolicy for a Specific Mailbox Run the command below:
Get-Mailbox MailboxName | Fl Name,DisplayName,ManagedFolderMailboxPolicy
If Deleting the outlook profile/ost fixed the issue, then it might have been most likely an issue with corrupted outlook rule. if you want to do it for all the mailboxes across org, i would suggest you force that via group policy using a PRF File.
M.P.K ~ ( Exchange | 2003/2007/2010/E15(2013)) ~~ Please remember to click “Vote As Helpful" if it really helps and "Mark as Answer” if it answers your question, “Unmark as Answer” if a marked post does not actually answer your question. ~~ This
Information is provided is "AS IS" and confers NO Rights!!

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