Mozilla worked-now it won't start, nor will Profile Manager

1. Mozilla worked on Sunday but won't open on Monday - Error Message from Windows 7- "Firefox has Stopped Working".
2. Rebooted and then Deleted and Reloaded upgrade -Mozilla fails to open.
3. Reset Windows to earlier date ( one month ago) -Mozilla fails to Open.
4. Loaded complete version of Mozilla but failed to open.
4. Tried to Open Profile Manager using ; Windows key + R with the full 64 Bit Windows Address ( C: \Program Files (x86)\Mozilla Firefox\firefox.exe -p -failed to Open
5. Profile Manager opens and then immediately fails with Windows 7 message "Firefox has Stopped Working"
6. I use Vipre antivirus which has latest antivirus updates-did a full scan-no reported viruses other than cookies.
7. Checked firewall in settings of Vipre and added Firefox as a permitted program.
8. I am concerned that if I go into Safe mode I may inadvertently damage the operating Windows Program-I am not a computer technician and wish to do no harm to the system.
9. I have run out of ideas-Do you have a solution -PLEASE!

Once you click the 'Show Folder' button, a Windows Explorer window will open.
With Firefox closed, go up one folder and then you can simply '''copy/paste '''( don't drag ) the folder (should be named along the lines of *alphanumeric string*.default) to the desktop. And/or drag to another hard drive - '''it's good to have 2 copies, for safety'''.
No need to access Windows Restore.
'''Once the profile is safely duplicated''', then you can uninstall (and delete the user information (profile) and reinstall a fresh copy of Firefox. then follow the following to restore data from the saved profile - [https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile recovering important data from an old profile].
You can copy extensions back, but the only irreplaceable items (imo) are bookmarks and passwords. But that's just my preference.
Of course, Firefox's problems ''could'' be a symptom of larger issues like, virus/malware or failing hard drives etc. Running a an AV and Malware scan couldn't hurt and checking Windows Event Viewer for system and application faults (take note of the times when you tried to open Firefox and check corresponding entries.

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Recently installed Creative Suite 6 and am using Acrobat Pro. Suddenly it crashes and now it won't start. I installed the current update but still not. This happened before, in 2012, and was finally fixed. what do I do? Duncan

Hi all,
My recently installed (Windows 8.1) Acrobat Pro (part of CS6) suddenly stopped working - now it won't start.
This happened on Windows 7 in 2012 and was eventually fixed.
Any advice on what I should do? [I can't find where to post a question to the adobe help people]
- Duncan

Well, the computer stopped starting up at all. It could never find the operating system. I tried safe mode and virtually every other non-standard start-up option. I then did target disk mode with another MBP and got the message: "The disk you inserted was not readable by this computer." I then tried using disk utility and it couldn't retrieve retrieve the data using restore (writing to an external drive). I suspect that this means the hard drive would need to be replaced. In your expert opinions, is this necessarily true? Could this still be just a software problem, or perhaps some other piece of hardware?
Part of the reason I ask is that this laptop is now nearly five years old. It's needed a new battery for two years. If it's a virtual certainty that the hard drive is toast, I don't want to pay $150 for someone to take it out and try to recover any remaining data from it, only to reveal that the data is indeed irretrievable (since the computer itself is probably only worth $300-400 at this point). The nearest Genius Bar is also more than 2 hours away. Am I going about this the right way by using disk utility, given that the hard drive won't mount to the desktop of the other computer? If the hard drive can't be reat in target disk mode, does that confirm that it is the hard drive?
Thanks
Oh also, it does still make the startup noise, even though I can't run the AHT since I can't get it to start up in safemode. I thought this mean that it passing various hardware tests. Does this not apply to the hard drive?
Message was edited by: Euain_ *add-on*

Running an old MacBook Pro 2.5ghz core 2 Duo. Battery went chemical meltdown and expanded out of its housing. Removed it and was running off the power cord. This worked for a while. Now it won't start up. Have a Replacement on order. Is there a bigge

Running an old MacBook Pro 2.5ghz core 2 Duo. Battery went chemical meltdown and expanded out of its housing. Removed it and was running off the power cord. This worked for a while. Now it won't start up. Have a Replacement on order. Is there a bigger issue or does a battery need to be in the compartment to boot up? Appreciate any help. Thanks.

Working battery needs to be in for the computer to function.

Firefox update failed, so I re-installed. Now firefox won't start up at all?

''locking as a duplicate of https://support.mozilla.org/en-US/questions/969557''
So I ran firefox, and it was updating. While updating, firefox crashed for no apparent reason so I had to close it. Afterwards, every time I tried to start up firefox, it gave me the update failed error, followed by a crash less than a second later. I followed some instructions, uninstalling and re-installing firefox (without removing personal data), but now firefox won't start up at all!
Now what?

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

I killed a MacBook Pro. Shutdown with flash in drive and now it won't start at all.

I may have killed my MacBook Pro OS X by accidentally restarting with a Flash Drive it it and now it won't start at all. Any ideas?

So it is powering on. You did not state that before. In that case:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see this if above doesn't work:
Install OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.
This should install the original version of OS X that came on the machine.

Reset PMU and Now iBook won't start!

The battery on my wife's indigo iBook wasn't holding a charge more than 30 minutes (although the indicator often said it had 3 hours). So tonight I tried resetting the PMU following the instructions I found linked to in this forum.
After pressing the button, I put the battery back in and plugged in the laptop, but now it won't start! When I press the power button--nothing! Any suggestions?
The iBook is running Panther.

Nevermind. I got it to work.
But just in case this ever happens to anyone else, the problem was caused because the reset button had not returned to it's normal position after I reset it. Who knows--maybe I pushed it too hard. Anyway, I noticed this after turning on another light in the room making my visibility better. I pushed against it again with a paperclip and it popped down into place. Then I hit the power button and voila! it worked.
Case closed.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up.

I did a factory reset on my late 2008 MacBook from a Snow Leopard disc. It installed fine, but as soon as I began to use the computer (safari) it froze. Couldn't even force quit. So I held down the power button to turn it off, and now it won't start up. It goes to the grey Apple screen and just sits there loud as can be. Help! Please keep in mind I've not done anything like this before and am going to need a little hand-holding. Thanks in advance.

Hi. Don't worry it's nothing serious. Insert the Instal Disc (Snow Leopard) and press the C button while turning on the computer. Once you see the desktop, go to Utility and choose Disk Utility. Select the Macintosh Partition on the left window pane and then click on Repair Disk and Repair Disk Permissions on the bottom right corner. Wait for both processes to finish. Click on the Apple icon (top left corner) and choose quit. Your computer should restart. See if it reboots normally. If not you can always reinstall the OS following the same steps. Good luck!

ITunes kept freezing and now it won't start at all

It all started when I downloaded an iTune U class that contained a lot of videos and chose to download all old episodes. It turned out there so many that it would take 25 hours. I tried to abort the downloads, but apparently that messed something up.
First iTunes started up normally, tried to download "83 items" and then started to freeze up after a minute. I had to shut it down via the Task Manager.
Then it got worse, and now it won't start at all. After I click on the icon to open iTunes (I have Windows 8) the screen turns white, the blue wheel spins and nothing happens. When I hold the cursor over the iTunes icon in the task bar I can see two preview tiles (one for Download and one for iTunes itself), but both are blank (all white) and nothing happens - the blue wheel will spin forever. What do I do?
I do have the latest version of iTunes. If I uninstall and reinstall iTunes, will that solve the problem? And will the content of my library still be there? Thanks!

Hello, J Appleseed.
Thank you for visiting Apple Support Communities.
You can try an uninstall and reinstall of iTunes to see if that resolves the issue. Your iTunes library will not be deleted by doing this. However, this issue could be a result of multiple issues so an uninstall/reinstall may not resolve this. Below, I have included the best articles that will help you isolate and possibly correct this issue. Process each step and test the results after each step processed.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
iTunes: Troubleshooting security software issues
http://support.apple.com/kb/ts3125
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
Cheers,
Jason H.

How do I get my bookmarks back, I downloaded version 4.0 that said it is compatible with all versions of OSx. Which it is not!!! So now it won't start FireFox, before I do anything else how do I get my bookmarks back?

How do I get my bookmarks back, I downloaded version 4.0 that said it is compatible with all versions of OSx. Which it is not!!! So now it won't start FireFox, before I do anything else how do I get my bookmarks back?

THe phone is NOT jail broken.. all i want to do is have it return back to how it was before i started the updae version process obviously it did not take and now it is locked into plave the screen will not change.. after reboots and shut down when i turn it back on the same screeen appears the cd disc with the music note over it and the arrow pointing upwards and a picture of the small end of the charge cord that fits into the actual compute.. The phoen is not jail broken all i want is to get my phone back so i can use it i logged into i tunes and there is no where on the page that gives direction to return it back to its original format prior to trying to up grade .. whe at do i need to do to unlock the frozen compent and reutrn it back to its normal point prior to trying the upgrade

Dictation worked now it won't

dictation worked now it won't

Have you tried turning it off and then on in System Preferences? Restarted the computer?

Had a new hard drive installed last month. now iphoto won't start up, popup says "you can't open the application iphoto because it may be damaged or incomplete. can this be repaired without going to the repair shop?

had a new hard drive installed last month. now iphoto won't start up, popup says "you can't open the application iphoto because it may be damaged or incomplete". can this be repaired without going to the repair shop?

What installed iPhoto there in the first place? Was it the same version of iPhoto that came with the Mac? Was iLife added at a later time from a Mac Box Set? You can selectively install iPhoto, and then apply the appropriate iLife update without taking it to the shop, after removing the application, or recover it from your backup.

Plz help Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

Plz help
Help I have accidentally deleted the var folder on my mac and now it won't start up what should I do?

/var is a hidden folder, so you mustn't remove the folder.
The only solution is to reinstall OS X. If you have OS X Lion or Mountain Lion, use OS X Recovery > http://support.apple.com/kb/HT4718
Hold Command and R keys while your MacBook is starting and reinstall OS X. You won't lose anything. If you have a backup, you can restore it after starting in OS X Recovery instead of reinstalling Mac OS X, so you will save a lot of time

I put my macbook into target disk mode and now it won't start up in regular mode

I put my macbook into target disk mode and now it won't start up in OSX. I have used my install disk and repaired the drive. I have held down the option key to choose the system. I have tried to start in safe mode with same result. The apple screen appears, but the gear just keeps turning. I can get it back into target disk mode by connecting it by firewaire to my macbook pro. It will start up in Windows when I choose that system. What can I do to get it to start up with OSX?
Thanks for your help.

Try this from MacFixIt as well:
In the case of drive directory damage or problems with permissions, the solution is usually to use Apple's Disk Utility to repair the disk. Of course, you won't be able to perform this operation normally (simply launching the Disk Utility application, located in Applications/Utilities, and initiating a disk repair) if your system will not startup. So two options exist:
* Insert your Mac OS X 10.4.x (Tiger) media (DVD or CD) and restart the computer while holding down the "C" key. Once the computer has booted from the installation disc, select "Utilities" from the menubar and open Disk Utility. Repair the disk, then quit Disk Utility and restart your system.
* Alternatively, you can repair the disk while booted in single user mode if you do not have access to a retail Mac OS X 10.4.x (Tiger) DVD/CD. To startup in single user mode, hold down the "Command" and "S" keys simultaneously at startup. Once properly booted, type the command fsck at the prompt. Repeat these process until no errors appear.

Upgraded itunes, now it won't start on OSX.8.5 anyone know how to fix this?

upgraded itunes because it was nagging me, now it won't start.
Mac Mini on OSX.8.5 anyone know how to fix this?
thanks
Graeme

Restart your computer,
Refer steps here to delete SC files:
http://support.apple.com/kb/TS2363
Then proceed to repair your QuickTime. START / CONTROL PANEL / Programs n Features / highlight QUICKTIME and click CHANGE then REPAIR.

My mac air hS stopped working suddenly it won't start and just beeps

My mac air hS stopped working suddenly it won't start and just beeps

Hi Anjinbombay,
If your MacBook Air won't start up, you may find the following articles helpful:
Apple Support: My computer won't turn on
http://support.apple.com/kb/TS1367
OS X Lion: If you hear beeps when your computer starts up
http://support.apple.com/kb/PH4376
Regards,
- Brenden

Mozilla worked-now it won't start, nor will Profile Manager

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