MS Exchange Information Store cannot start

Hi all,
Exchange Server 2010 information store cannot start, other exchange server services are running.
it gives;
The Microsoft Exchange Information Store service failed to start due to the following error: The system cannot find the file specified.
There is no antivirus on the server.
thanks for your helps.
Mumin CICEK

What happened right before the failure to mount, i.e. was it working prior and if so did you have a power outage, software or firmware update etc
What have you done so far
Check your application event logs on the server and see it they offer any additional insight. HINT; Filter the application log to only show warnings and errors, then retry the action and see what messages are created
Search, Recover, & Extract Mailboxes, Folders, & Email Items from Offline Exchange Mailbox and Public Folder EDB's and Live Exchange Servers or Import/Migrate direct from Offline EDB to Any Production Exchange Server, even cross version i.e. 2003 -->
2007 --> 2010 --> 2013 with Lucid8's
DigiScope

Similar Messages

Exchange information store service is not starting on exchange 2010

i've run the updates on the exchange 2010 and restart the servers, after one week i've restart the 2003 dc and exchange 2010. now exchange information store service is not starting on exchange 2010 and the database are dismounted
help pls

I have just installed Exchange 2010 on my system and when trying to mount the database it fails. The Information Store service will not start on my server. Time is in sync with the DC and the initial install went fine. I have the following
from event viewer:
Cmdlet failed. Cmdlet Mount-Database, parameters {Identity=dellstslab}.
details
System
Provider
Name]
MSExchange
CmdletLogs
EventID
6
Qualifiers]
49152
Level
2
Task
1
Keywords
0x80000000000000
TimeCreated
SystemTime]
2014-02-18T16:43:34.000000000Z
EventRecordID
107
Channel
MSExchange
Management
Computer
Exchange2010.dellstslab.com
Security
EventData
Mount-Database
{Identity=dellstslab}
dellstslab.com/Users/Administrator
S-1-5-21-2431095704-2869583948-1116897492-500
S-1-5-21-2431095704-2869583948-1116897492-500
ServerRemoteHost-EMC
1412
14
00:00:01.1388073
View Entire Forest:
'True', Configuration Domain Controller: 'WIN-NVOVSE1R716.dellstslab.com',
Preferred Global Catalog: 'WIN-NVOVSE1R716.dellstslab.com', Preferred Domain
Controllers: '{ WIN-NVOVSE1R716.dellstslab.com }'
System.InvalidOperationException:
Couldn't mount the database that you specified. Specified database: dellstslab;
Error code: An Active Manager operation failed with a transient error. Please
retry the operation. Error: Database action failed with transient error. Error:
A transient error occurred during a database operation. Error:
MapiExceptionNetworkError: Unable to make admin interface connection to server.
(hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam:
0x6D9 Msg: EEInfo: Generation Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam:
0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg:
EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location:
501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9
Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]:
Unicode string: ncalrpc Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode
string: Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 24060
StoreEc: 0x80040115 Lid: 23746 Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid:
27842 StoreEc: 0x80040115 Lid: 20866 Lid: 29058 StoreEc: 0x80040115 [Database:
dellstslab, Server: EXCHANGE2010.dellstslab.com]. --->
Microsoft.Exchange.Cluster.Replay.AmDbActionWrapperTransientException: An Active
Manager operation failed with a transient error. Please retry the operation.
Error: Database action failed with transient error. Error: A transient error
occurred during a database operation. Error: MapiExceptionNetworkError: Unable
to make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation
Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating
component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624
dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9
Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters:
4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncalrpc Lid:
8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: Lid: 12952 dwParam:
0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570 Lid: 12952 dwParam: 0x6D9 Msg:
EEInfo: prm[3]: Long val: 382312662 Lid: 24060 StoreEc: 0x80040115 Lid: 23746
Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid: 27842 StoreEc: 0x80040115 Lid:
20866 Lid: 29058 StoreEc: 0x80040115 --->
Microsoft.Exchange.Data.Storage.AmServerTransientException: An Active Manager
operation failed with a transient error. Please retry the operation. Error:
MapiExceptionNetworkError: Unable to make admin interface connection to server.
(hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam:
0x6D9 Msg: EEInfo: Generation Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam:
0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg:
EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location:
501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9
Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]:
Unicode string: ncalrpc Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode
string: Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 24060
StoreEc: 0x80040115 Lid: 23746 Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid:
27842 StoreEc: 0x80040115 Lid: 20866 Lid: 29058 StoreEc: 0x80040115 --->
Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to
make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation
Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating
component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624
dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9
Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters:
4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncalrpc Lid:
8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: Lid: 12952 dwParam:
0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570 Lid: 12952 dwParam: 0x6D9 Msg:
EEInfo: prm[3]: Long val: 382312662 Lid: 24060 StoreEc: 0x80040115 Lid: 23746
Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid: 27842 StoreEc: 0x80040115 Lid:
20866 Lid: 29058 StoreEc: 0x80040115 at
Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult,
SafeExInterfaceHandle iUnknown, Exception innerException) at
Microsoft.Mapi.ExRpcAdmin.Create(String server, String user, String domain,
String password) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmStoreHelper.Mount(Guid mdbGuid,
MountFlags flags) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.<>c__DisplayClassb.<MountDatabaseDirect>b__2()
at
Microsoft.Exchange.Cluster.Replay.FailoverPerformanceTrackerBase`1.RunTimedOperation(TOpCode
opCode, Action operation) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.MountDatabaseDirect(Guid
mdbGuid, MountFlags storeFlags, AmMountFlags amMountFlags, AmDbActionCode
actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmRpcServer.<>c__DisplayClass19.<MountDatabaseDirect>b__18()
at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.RunRpcServerOperation(String
databaseName, RpcServerOperation rpcOperation) --- End of inner exception stack
trace (Microsoft.Mapi.MapiExceptionNetworkError) --- --- End of stack trace on
server (Exchange2010.dellstslab.com) --- at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.ClientRethrowIfFailed(String
databaseName, String serverName, RpcErrorExceptionInfo errorInfo) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.RunRpcOperationWithAuth(AmRpcOperationHint
rpcOperationHint, String serverName, String databaseName, NetworkCredential
networkCredential, Nullable`1 timeoutMs, InternalRpcOperation rpcOperation) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.MountDatabaseDirectEx(String
serverToRpc, Guid dbGuid, AmMountArg mountArg) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbAction.MountDatabaseDirect(AmServerName
serverName, AmServerName lastMountedServerName, Guid dbGuid, MountFlags
storeFlags, AmMountFlags amFlags, AmDbActionCode actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbStandaloneAction.<>c__DisplayClass2.<MountInternal>b__0(Object
, EventArgs ) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmHelper.HandleKnownExceptions(EventHandler
ev) --- End of inner exception stack trace
(Microsoft.Exchange.Data.Storage.AmServerTransientException) --- at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbOperation.Wait(TimeSpan
timeout) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.MountDatabase(Guid
mdbGuid, MountFlags storeFlags, AmMountFlags amMountFlags,
DatabaseMountDialOverride mountDialOverride, AmDbActionCode actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmRpcServer.<>c__DisplayClass4.<MountDatabase>b__3()
at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.RunRpcServerOperation(String
databaseName, RpcServerOperation rpcOperation) --- End of stack trace on server
(EXCHANGE2010.dellstslab.com) --- at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.ClientRethrowIfFailed(String
databaseName, String serverName, RpcErrorExceptionInfo errorInfo) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.RunDatabaseRpcWithReferral(AmRpcOperationHint
rpcOperationHint, Database database, String targetServer, InternalRpcOperation
rpcOperation) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.RequestMount(MountFlags
storeMountFlags) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.InternalProcessRecord()
--- End of inner exception stack trace ---
7
Microsoft.Exchange.Cluster.Replay.AmDbActionWrapperTransientException:
An Active Manager operation failed with a transient error. Please retry the
operation. Error: Database action failed with transient error. Error: A
transient error occurred during a database operation. Error:
MapiExceptionNetworkError: Unable to make admin interface connection to server.
(hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam:
0x6D9 Msg: EEInfo: Generation Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam:
0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg:
EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location:
501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9
Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]:
Unicode string: ncalrpc Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode
string: Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 24060
StoreEc: 0x80040115 Lid: 23746 Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid:
27842 StoreEc: 0x80040115 Lid: 20866 Lid: 29058 StoreEc: 0x80040115 --->
Microsoft.Exchange.Data.Storage.AmServerTransientException: An Active Manager
operation failed with a transient error. Please retry the operation. Error:
MapiExceptionNetworkError: Unable to make admin interface connection to server.
(hr=0x80040115, ec=-2147221227) Diagnostic context: ...... Lid: 12696 dwParam:
0x6D9 Msg: EEInfo: Generation Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam:
0x6D9 Msg: EEInfo: Generating component: 2 Lid: 14744 dwParam: 0x6D9 Msg:
EEInfo: Status: 1753 Lid: 9624 dwParam: 0x6D9 Msg: EEInfo: Detection location:
501 Lid: 13720 dwParam: 0x6D9 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9
Msg: EEInfo: NumberOfParameters: 4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]:
Unicode string: ncalrpc Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode
string: Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570
Lid: 12952 dwParam: 0x6D9 Msg: EEInfo: prm[3]: Long val: 382312662 Lid: 24060
StoreEc: 0x80040115 Lid: 23746 Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid:
27842 StoreEc: 0x80040115 Lid: 20866 Lid: 29058 StoreEc: 0x80040115 --->
Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to
make admin interface connection to server. (hr=0x80040115, ec=-2147221227)
Diagnostic context: ...... Lid: 12696 dwParam: 0x6D9 Msg: EEInfo: Generation
Time: 2014-02-18 16:43:34:389 Lid: 10648 dwParam: 0x6D9 Msg: EEInfo: Generating
component: 2 Lid: 14744 dwParam: 0x6D9 Msg: EEInfo: Status: 1753 Lid: 9624
dwParam: 0x6D9 Msg: EEInfo: Detection location: 501 Lid: 13720 dwParam: 0x6D9
Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x6D9 Msg: EEInfo: NumberOfParameters:
4 Lid: 8856 dwParam: 0x6D9 Msg: EEInfo: prm[0]: Unicode string: ncalrpc Lid:
8856 dwParam: 0x6D9 Msg: EEInfo: prm[1]: Unicode string: Lid: 12952 dwParam:
0x6D9 Msg: EEInfo: prm[2]: Long val: -1988875570 Lid: 12952 dwParam: 0x6D9 Msg:
EEInfo: prm[3]: Long val: 382312662 Lid: 24060 StoreEc: 0x80040115 Lid: 23746
Lid: 31938 StoreEc: 0x80040115 Lid: 19650 Lid: 27842 StoreEc: 0x80040115 Lid:
20866 Lid: 29058 StoreEc: 0x80040115 at
Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult,
SafeExInterfaceHandle iUnknown, Exception innerException) at
Microsoft.Mapi.ExRpcAdmin.Create(String server, String user, String domain,
String password) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmStoreHelper.Mount(Guid mdbGuid,
MountFlags flags) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.<>c__DisplayClassb.<MountDatabaseDirect>b__2()
at
Microsoft.Exchange.Cluster.Replay.FailoverPerformanceTrackerBase`1.RunTimedOperation(TOpCode
opCode, Action operation) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.MountDatabaseDirect(Guid
mdbGuid, MountFlags storeFlags, AmMountFlags amMountFlags, AmDbActionCode
actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmRpcServer.<>c__DisplayClass19.<MountDatabaseDirect>b__18()
at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.RunRpcServerOperation(String
databaseName, RpcServerOperation rpcOperation) --- End of inner exception stack
trace (Microsoft.Mapi.MapiExceptionNetworkError) --- --- End of stack trace on
server (Exchange2010.dellstslab.com) --- at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.ClientRethrowIfFailed(String
databaseName, String serverName, RpcErrorExceptionInfo errorInfo) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.RunRpcOperationWithAuth(AmRpcOperationHint
rpcOperationHint, String serverName, String databaseName, NetworkCredential
networkCredential, Nullable`1 timeoutMs, InternalRpcOperation rpcOperation) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.MountDatabaseDirectEx(String
serverToRpc, Guid dbGuid, AmMountArg mountArg) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbAction.MountDatabaseDirect(AmServerName
serverName, AmServerName lastMountedServerName, Guid dbGuid, MountFlags
storeFlags, AmMountFlags amFlags, AmDbActionCode actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbStandaloneAction.<>c__DisplayClass2.<MountInternal>b__0(Object
, EventArgs ) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmHelper.HandleKnownExceptions(EventHandler
ev) --- End of inner exception stack trace
(Microsoft.Exchange.Data.Storage.AmServerTransientException) --- at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmDbOperation.Wait(TimeSpan
timeout) at
Microsoft.Exchange.Cluster.ActiveManagerServer.ActiveManagerCore.MountDatabase(Guid
mdbGuid, MountFlags storeFlags, AmMountFlags amMountFlags,
DatabaseMountDialOverride mountDialOverride, AmDbActionCode actionCode) at
Microsoft.Exchange.Cluster.ActiveManagerServer.AmRpcServer.<>c__DisplayClass4.<MountDatabase>b__3()
at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.RunRpcServerOperation(String
databaseName, RpcServerOperation rpcOperation) --- End of stack trace on server
(EXCHANGE2010.dellstslab.com) --- at
Microsoft.Exchange.Data.Storage.Cluster.HaRpcExceptionWrapperBase`2.ClientRethrowIfFailed(String
databaseName, String serverName, RpcErrorExceptionInfo errorInfo) at
Microsoft.Exchange.Data.Storage.ActiveManager.AmRpcClientHelper.RunDatabaseRpcWithReferral(AmRpcOperationHint
rpcOperationHint, Database database, String targetServer, InternalRpcOperation
rpcOperation) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.RequestMount(MountFlags
storeMountFlags) at
Microsoft.Exchange.Management.SystemConfigurationTasks.MountDatabase.InternalProcessRecord()
The system attendant service does not start either. Any ideas?

Unable to initialize the Microsoft Exchange Information Store service because the clocks on the client and on the server machine are skewed

Each time I restart this exchange server, the Information Store and System Attendant don't start. If It try to manually start the services, I get the follow errors:
Event ID 5003:
Unable to initialize the Microsoft Exchange Information Store service because the clocks on the client and on the server machine are skewed. This may be caused by a time change either in the client or the server machine, and may require a reboot of that machine. Other than that, verify that your domain is properly configured and is currently online.
Event ID 1005:
Unexpected error The clocks on the client and server machines are skewed. ID no: 80090324 Microsoft Exchange System Attendant occurred.
The clocks on the domain controllers and the exchange server are set to the same time zones. As well, all three clocks are in sync down to the second. Any ideas on what's causing this and how to fix it?

Run this Command from the Exchange Server
Net time \\ADServerName /Set
and confirm the action,
and then you need to restart the service
Microsoft Exchange Active Directory Topology Service
and confirm you are not getting the Error 4001 in the event Viewer.
Thank you, it resolved my issue after being sweating looking for solution.
How can I prevent this from happening? I cannot restart services on each server reboot nor lose 5 years of my life!!!
Sokratis Laskaridis MCP, MCTS, MCITP, Small Business Specialist Netapp ASAP, Symantec STS

Error while installing exchange2007 : Unable to initialize the Microsoft Exchange Information Store service. Failed to find the

Hi,
I am trying fresh install of exchange2007, everything gone well but, finally it thrown a error saying :
Unable to initialize the Microsoft Exchange Information Store service. Failed to find the working directory parameter from the registry - Error 0x80004005.
the installation log says
6/5/2007 3:14:05 PM] [1] Processing component 'Mailbox Service Control (Last)' (Starting mailbox services).
[6/5/2007 3:14:05 PM] [1] Executing 'start-SetupService -ServiceName MSExchangeIS -MaximumWaitTime "unlimited"', handleError = False
[6/5/2007 3:14:05 PM] [2] Launching sub-task '$error.Clear(); start-SetupService -ServiceName MSExchangeIS -MaximumWaitTime "unlimited"'.
[6/5/2007 3:14:05 PM] [2] Beginning processing.
[6/5/2007 3:14:05 PM] [2] The maximum wait for the operation is set to 'unlimited'.
[6/5/2007 3:14:05 PM] [2] Service checkpoint has progressed. Previous checkpoint='0' - Current checkpoint='1'.
[6/5/2007 3:14:05 PM] [2] Will wait '10000' milliseconds for the service 'MSExchangeIS' to reach status 'Running'.
[6/5/2007 3:14:15 PM] [2] Service 'MSExchangeIS' failed to reach status 'Running' on this server after waiting for '10000' milliseconds.
[6/5/2007 3:14:15 PM] [2] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [2] [ERROR] Unexpected Error
[6/5/2007 3:14:15 PM] [2] [ERROR] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [2] Ending processing.
[6/5/2007 3:14:15 PM] [1] The following 1 error(s) occurred during task execution:
[6/5/2007 3:14:15 PM] [1] 0. ErrorRecord: Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [1] 0. ErrorRecord: Microsoft.Exchange.Configuration.Tasks.ServiceFailedToStartException: Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [1] [ERROR] Service 'MSExchangeIS' failed to start. Check the event log for possible reasons for the service start failure.
[6/5/2007 3:14:15 PM] [1] Setup is halting task execution because of one or more errors in a critical task.
[6/5/2007 3:14:15 PM] [1] Finished executing component tasks.
[6/5/2007 3:14:15 PM] [1] Ending processing.
[6/5/2007 3:14:18 PM] [0] End of Setup
[6/5/2007 3:14:18 PM] [0] **********************************************
this I am trying on my test system please help me out in resolving the issue
thanks in advance,

Gary,
Open Registry Editor.
In Registry Editor, navigate to the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
Create the following value (REG_SZ): Working Directory and give it a value that points to the new database folder.
Make sure you back up the registry before you do any changes on it.
Raj

#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error.

Hi,
I created a mailbox few days before, everythign was working fine and suddenly when some one tried to send email on that mailbox it bounced back with following error:
There's a problem with the recipient's mailbox. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
Sent by Microsoft Exchange Server 2007
Diagnostic information for administrators:
Generating server: Mail01.abc.com
[email protected]
#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionNotFound:16.18969:9A000000, 17.27161:00000000CC000000000000000600000000000000,
255.23226:00000000, 255.27962:FE000000, 255.17082:0F010480, 0.26937:94000000, 4.21921:0F010480, 255.27962:FA000000, 255.1494:00000000, 255.26426:FE000000, 4.7588:0F010480, 4.6564:0F010480, 2.17597:00000000, 2.25805:00000000, 4.8936:0F010480, 4.14312:0F010480,
4.2199:0F010480, 2.25805:00000000, 4.8936:0F010480, 2.22957:00000000, 2.19693:00000000, 2.17917:00000000, 2.27341:00000000, 4.8936:0F010480, 4.17097:0F010480, 4.8620:0F010480, 255.1750:0F010480, 0.26849:0F010480, 255.21817:0F010480, 0.26297:0F010480, 4.16585:0F010480,
0.32441:0F010480, 4.1706:0F010480, 0.24761:0F010480, 4.20665:0F010480, 0.25785:EC030000, 4.29881:0F010480". ##
Original message headers:
Received: from Mailbox.abc.com ([fe80::892d:93d6:b1ac:b70a]) by mail01
([10.72.0.95]) with mapi; Fri, 11 Jan 2013 14:04:55 +0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: Anwar Amjad <[email protected]>
To: All-HEC <[email protected]>
Date: Fri, 11 Jan 2013 14:04:53 +0500
Subject: FW: Suggestions & New Arrival in HEC Library
Thread-Topic: Suggestions & New Arrival in HEC Library
Thread-Index: Ac3vHgwR50OLs2BnQuOzo9jWg4e1gQAvJtUw
Message-ID: <[email protected]>
References: <[email protected]>
In-Reply-To: <[email protected]>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator: <[email protected]>
MIME-Version: 1.0
X-Auto-Response-Suppress: DR, OOF, AutoReply
After this error, i treid to send email again and there is no error and email was delivered. What was the cause of this error?
Hasan

Hi,
I tried to start seeding again but it is at same status. I will try again and hopefully it will get resolved.
But, yesterday i ran in to the most complex issue i have ever seen with Exchange.
There was a unexpected power cut at our datacentre due to which both the nodes went down.
After that both the nodes came up. But the all 3 databases were dismounted.
Therefore, i ran Eseutil /mh resulting dirty shutdown.
I was able to repair 2 databases.
But the 3rd one was not mounting with below error.
Microsoft Exchange Error
Failed to mount database 'Mailbox Database'.
Mailbox Database
Failed
Error:
Exchange is unable to mount the database that you specified. Specified database: XXXXX\First Storage Group\Mailbox Database; Error code: MapiExceptionJetErrorAttachedDatabaseMismatch: Unable to mount database. (hr=0x80004005, ec=-1216).
I was able to mount database somehow. There are 7 User mailboxes (Tier 1) on this database.
All emails sent to the users in this database are bouncing back with the below error.
This storage groups holds the mailboxes of my Senior Managements. And their mailboxes are down for almost 20 Hrs. I am spinning my head since yesterday but not able to find any fix. Can you please guide me in this concern.
Best Regards
K2
Kapil Kashyap

RPC request to the Microsoft Exchange Information Store service for log truncation

Hello all
Running Exchange 2013 CU3 on Windows 2008R2 sp1 in a two node DAG. We are seeing the bellow warning when running a backup. How to resolve this?
RPC request to the Microsoft Exchange Information Store service for log truncation failed for database CoramB3\Servername. Error: Failed to notify source server 'servername.coram.com' about the local truncation point. Hresult: 0xc8000713. Error: Unable to find
the file. Also log files are not being flushed
Bulls on Parade

Hello,
Please verify backup software.
Please use vssadmin list writers command to check the status of the VSS admin. If it is in a
failed state, please restart the Exchange replication service and then check the status again.
Please use Get-MailboxDatabaseCopyStatus cmdlet to view health and status information about mailbox database copies.
Please use Get-DatabaseAvailabilityGroupNetwork “DAG Name” | fl cmdlet to view configuration and state information for a DAG network.
Please use Get-DatabaseAvailabilityGroupNetwork DAG Name\MAPINetwork | fl cmdlet and Get-DatabaseAvailabilityGroupNetwork DAG Name\ReplicationNetwork | fl cmdlet to
check configuration information for MAPI network and Replication Network.
If the above configuration information is ok, please check if there are other related errors in application log.
Cara Chen
TechNet Community Support

Unable to initialize the Microsoft Exchange Information Store service. - Error 0x96f.

PLease help, I've rstored from backup three times with no success I'm getting the following error
"Unable to initialize the Microsoft Exchange Information Store service. - Error 0x96f. "
It's LDap related but i have no idea why :-(
Best Regards Bernhard

IPv6 had been disabled for months on my SBS 2008 Server running Exchange 2007 SP1. I ran 40 or so Windows Updates; subsequently, the next morning Exchange was no longer running; topology issues, event ID 2604, 2114 and 2601 were all over my Application
Log. After 12 hours of research I found this post; figured it was worth a shot and instantly all my services for Exchange fired up. Thanks for the tip; I have no idea which update changed what in regards to needing IPv6 enabled, but that silly
little check mark fixed it.
Thank you for sharing your solution!
Dan

Restarting the MS Exchange Information Store

Exchange 2013 SP1 with 2 member server DAG. We installed the 2nd member server product key and need to restart the information store. What is the proper way to restart the information store with a DAG?
The dag member that needs to have the information store restarted is hosting a passive copy of the DB. From what I am reading, it looks like maintenance mode only needs to be set on the server hosting the active copy?

Exchange 2013 SP1 with 2 member server DAG. We installed the 2nd member server product key and need to restart the information store. What is the proper way to restart the information store with a DAG?
The dag member that needs to have the information store restarted is hosting a passive copy of the DB. From what I am reading, it looks like maintenance mode only needs to be set on the server hosting the active copy?
If the databases are all passive, simply restart the IS service. It will take a few minutes for things to look healthy again with get-maiboxdatabasecopystatus and it will be good.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Microsoft Exchange Information Store Service Utilizing High Memory

Hi All,
i have 2 Mailbox role server in DAG, the DB mounter server always utilizing high memory up to 98% by store.exe services. currently i am running with 24GB Physical Memory.
when ever it goes to high memory i need to restart the store.exe services then, it will come back to normal 50% later slowly it will move to 86% like that. anyway where we can restrict or manage store.exe to utilize available memory.
i am running with exchange 2010 SP1.
srini

Hi Andy,
yes, its working as per normal, but i wanted to understand why all of sudden its utilizing all RAM and there is not available memory to perform anything else. due to this its always trigger alert notification based on my monitoring.
Thanks.
srini
What is the server not able to do? What is affected?
You can limit mem usage, but generally its not generally needed or recommended.
However, if you have technical requirement to do that, you can:
https://social.technet.microsoft.com/Forums/exchange/en-US/b7b2f9d9-4370-4984-8713-dc1d52a68105/how-to-reduce-memory-utilization-of-exchange-server-2010?forum=exchangesvradminlegacy
http://www.bursky.net/index.php/2012/05/limit-exchange-2010-memory-use/
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Exchange Server 2013- Information Store Service not starting

Hi Everyone,
We are having an issue with one of our Exchange Servers that is running Exchange Mailbox server role.
Server : Exchange 2013 CU3 , Windows Server 2012 R2
We noticed on Friday that its "Information Store Service" has stopped working and we try to manually run it (Services->Microsoft
Exchange Information Store Service -> Start)
Service didn't start and gave : Error 0x80004005 Unspecified Error
Trying to start the service using the command line using: net start MSexchangeIS gave us a different error:
System Error 16389 has Occurred
The system can not find message text for message number 0x4005 in the message file for BASE
Event viewer has (Event ID : 7031):
The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
Since we have got this error we have tried some fixes such as Checking Time synchronisation and IPv6 issues. But nothing
seems to have caused this. We have rebuild the windows server from scratch and used the recover server switch to rebuild the Exchange server. Still the same issue.
Any help would be greatly appreciated.

Hi Tiraj,
Any update? Does the issue still occur after install Exchange server on Windows Server 2012?
I wonder if the issue occurs suddenly or did you configured something on database.
In addition, overload on server could also cause the issue.
Regards,
Rebecca Tu
TechNet Community Support

Exchange 2007 Information store will not start

Exchange was working fine until the server was rebooted.
Running SBS 2008.
When manually trying to start the information store service receive message " Windows could not start the Microsoft exchange information store service on local computer." Error 1067 the process terminated unexpectedly
I have also run the database recovery tools.
Some logs are shown below.
Microsoft Exchange Warning
The following warning(s) were reported while loading topology information:
get-MailboxDatabase
Completed
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.
get-PublicFolderDatabase
Completed
Warning:
ERROR: Could not connect to the Microsoft Exchange Information Store service on server SBSERVER.domain.local. One of the following problems may be occurring: 1- The Microsoft Exchange Information Store service is not running. 2- There is no network connectivity to server SBSERVER.domain.local. 3- You do not have sufficient permissions to perform this command. The following permissions are required to perform this command: Exchange View-Only Administrator and local administrators group for the target server. 4- Credentials have been cached for an unpriviledged user. Try removing the entry for this server from Stored User Names and Passwords.

Issue is still the same.
I did not restore yet I am leaving that as the very last option to try.
these are the errors I get.
Faulting application store.exe, version 8.1.240.5, time stamp 0x474279c0, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0x262c, application start time 0x01ca140851c0c4ba.
store.exe
8.1.240.5
474279c0
ntdll.dll
6.0.6001.18000
4791adec
c0000374
00000000000a6e97
262c
01ca140851c0c4ba
Log Name:      Application
Source:        MSExchange System Attendant Mailbox
Date:          03/08/2009 08:02:19
Event ID:      4001
Task Category: General
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SBSERVER.amhashton.local
Description:
A transient failure has occurred. The problem may resolve itself in awhile. The service will retry in 56 seconds. Diagnostic information:
Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant.
Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
    Lid: 10648   dwParam: 0x6D9      Msg: EEInfo: Generating component: 2
    Lid: 14744   dwParam: 0x6D9      Msg: EEInfo: Status: 1753
    Lid: 9624    dwParam: 0x6D9      Msg: EEInfo: Detection location: 501
    Lid: 13720   dwParam: 0x6D9      Msg: EEInfo: Flags: 0
    Lid: 11672   dwParam: 0x6D9      Msg: EEInfo: NumberOfParameters: 4
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[1]: Unicode string: SBSERVER.domain.local
    Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[2]: Long val: -1527653632
    Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[3]: Long val: 382312662
    Lid: 19778
    Lid: 27970   StoreEc: 0x80040115
    Lid: 17730
    Lid: 25922   StoreEc: 0x80040115
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
   at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
   at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
   at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
   at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
   at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSExchange System Attendant Mailbox" />
    <EventID Qualifiers="49152">4001</EventID>
    <Level>2</Level>
    <Task>1</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-08-03T07:02:19.000Z" />
    <EventRecordID>66028</EventRecordID>
    <Channel>Application</Channel>
    <Computer>SBSERVER.domain.local</Computer>
    <Security />
</System>
<EventData>
    <Data>56</Data>
    <Data>Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant.</Data>
    <Data>Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException: Cannot open mailbox /o=First Organization/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=SBSERVER/cn=Microsoft System Attendant. ---> Microsoft.Mapi.MapiExceptionNetworkError: MapiExceptionNetworkError: Unable to make connection to the server. (hr=0x80040115, ec=-2147221227)
Diagnostic context:
    Lid: 10648   dwParam: 0x6D9      Msg: EEInfo: Generating component: 2
    Lid: 14744   dwParam: 0x6D9      Msg: EEInfo: Status: 1753
    Lid: 9624    dwParam: 0x6D9      Msg: EEInfo: Detection location: 501
    Lid: 13720   dwParam: 0x6D9      Msg: EEInfo: Flags: 0
    Lid: 11672   dwParam: 0x6D9      Msg: EEInfo: NumberOfParameters: 4
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[0]: Unicode string: ncacn_ip_tcp
    Lid: 8856    dwParam: 0x6D9      Msg: EEInfo: prm[1]: Unicode string: SBSERVER.domain.local
    Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[2]: Long val: -1527653632
    Lid: 12952   dwParam: 0x6D9      Msg: EEInfo: prm[3]: Long val: 382312662
    Lid: 19778
    Lid: 27970   StoreEc: 0x80040115
    Lid: 17730
    Lid: 25922   StoreEc: 0x80040115
   at Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
   at Microsoft.Mapi.ExRpcConnection.Create(ConnectionCache connectionCache, ExRpcConnectionCreateFlag createFlags, ConnectFlag connectFlags, String serverDn, String userDn, String user, String domain, String password, String httpProxyServerName, Int32 ulConMod, Int32 lcidString, Int32 lcidSort, Int32 cpid, Int32 cReconnectIntervalInMins, Int32 cbRpcBufferSize, Int32 cbAuxBufferSize)
   at Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
   at Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   --- End of inner exception stack trace ---
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
   at Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
   at Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString, Boolean useLocalRpc, Boolean ignoreHomeMdb)
   at Microsoft.Exchange.Data.Storage.MailboxSession.OpenAsAdmin(ExchangePrincipal mailboxOwner, CultureInfo cultureInfo, String clientInfoString)
   at Microsoft.Exchange.Servicelets.SystemAttendantMailbox.Servicelet.Work()</Data>
</EventData>
</Event>
I can send an xml report from exbpa if you like
Thanks

Exchange 2010 Information Store Service not Starting ERROR 1003

Error message when I try to manually start the service myself :
Windows could not start the Microsoft Exchange Information Store on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service specific error code -1003.
Please help me resolve this issue, I have been working on it for two solid days with no progress.
The Event Log Report : The Microsoft Exchange Information Store service terminated with service-specific error %%-1003.
System
Provider
[ Name]
Service Control Manager
[ Guid]
{555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName]
Service Control Manager
EventID
7024
[ Qualifiers]
49152
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x8080000000000000
TimeCreated
[ SystemTime]
2013-12-10T09:43:09.741080700Z
EventRecordID
680929
Correlation
Execution
[ ProcessID]
548
[ ThreadID]
10672
Channel
System
Computer
SBS2011.******.local
Security
EventData
param1
Microsoft Exchange Information Store
param2
%%-1003
Error 0xfffffc15 starting the Microsoft Exchange Information Store.
Failed to set Default Jet params.

The server seemed to have restarted on the weekend and the monday I was alerted of the problem.
Yes I did have a anti-virus program running on the server and I have removed the AV Kaspersky Endpoint 8 and the Security Centre but I cannot remove the Mail Server but I think I have turned it off.
EDIT:
Sorry and yes all the other services seem to start fine.
Originally discovered the issue when users could not open Outlook then I discovered the Database was un-mounted and the service was not starting.
only other event I can find :
The Microsoft Exchange Information Store service terminated with service-specific error %%-1003.
System
Provider
[ Name]
Service Control Manager
[ Guid]
{555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName]
Service Control Manager
EventID
7024
[ Qualifiers]
49152
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x8080000000000000
TimeCreated
[ SystemTime]
2013-12-10T10:45:38.168386900Z
EventRecordID
682044
Correlation
Execution
[ ProcessID]
548
[ ThreadID]
12532
Channel
System
Computer
SBS2011.xxxxx.local
Security
EventData
param1
Microsoft Exchange Information Store
param2
%%-1003

Information Store fails to start

We are not aware of any changes on the server in recent times that could contribute to this problem.
We did recently modify the Min and Max memory allocation for Exchange but have since changed it back without any resolution to the problem
Server is SBS 2011.
Attempt to start the information store from services results in 'Windows could not start the Exchange Information Store on Local Computer... service specific error code -2147221233.
Application log reports '... unable to make admin interface connection to server (hr=0x80040115, ec=-2147221227
the MS Exchange Management log lists 'Cmdlet failed. Cmdlet Get-User, parameters {Identity=NT AUTHORITY\SYSTEM}
Suggestions?
Thanks
db
David Beahan

Hi,
There is various types from you will get this error msg.
1. Make sure the Exchange System Attendant is running
2. Verify Active Directory Topology service is running.
3. Date and Time or Time Zone issue.
4. Low disk Space problem.
Kindly check above mentioned options one by one in your environment.
Please let me know, Exchange is installed in physical or virtual server.
Please revert if you find the solutions.
Regards,
Deepak Kotian

Limiting Memory Usage of Exchange 2010sp1 store.exe on a Windows 2012r2 Server?

Hello,
I am running Windows 2012r2 Server with Exchange 2010sp1, 1 forest and 6 mailboxes. So this is not a heavy load for Exchange 2010sp1 to handle. The problem is the Windows 2012r2 server is also used as a file storage server. The problem is the Exchange 2010sp1
is using most of the 16GB of ram available and slowing down the server. Is it possible to limit the Exchange 2010sp1 store.exe to use less memory and if so what are the steps in Windows 2012r2 to complete this task.
I have read that it can be done through ADSI Edit. But the steps they explain are not for Windows 2012r2 and do not match.
Thank You,
Stan

Hi Stan,
Did you change msExchESEparamCacheSizeMax and msExchESEparamCacheSizeMin both attribute of Information Store?
Start ADSIEDIT.msc Navigate to Configuration > Services > Microsoft Exchange > <Organization Name> > Administrative Groups > <Administrative Group> > Servers > <Server Name> > InformationStore
http://eightwone.com/2011/04/06/limiting-exchange-2010-sp1-database-cache/
That ADSIEdit path shouldn't be different on Windows 2012 R2 because it doesn't depend on operating system and it should be always same in Configuration partition of Active Directory.
Besides....
Exchange 2010 SP1 (and SP2) is not supported now so suggest you upgrade to SP3. http://blogs.technet.com/b/rmilne/archive/2013/01/04/end-of-exchange-2010-sp1-support.aspx
Exchange 2010 (with any service pack or update rollups) is not (yet) supported to install on Windows 2012 R2 - http://technet.microsoft.com/library/ff728623(v=exchg.150).aspx

Information Store service terminated unexpectedly, event id 7031

We have Exchange 2010 (coexistence with 2003) running SP3 and a DAG with two members. It now happens occasionally that suddenly all mailstores are running on mailbox server. I had them balanced (manually) on one, so I examined the event viewer. There I saw
The Microsoft Exchange Information Store service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
EVENT ID 7031
A few seconds later it is started again. But since several mailstores are running on it, it takes some time before all stores are mounted again and so users complain that Outlook disconnects. The time it is down, is too short for the DAG to switch over to
the replica, so we have a real downtime here.
Is this a known issue and what can we do for this? I really need to fix this ASAP as you can understand, since we have like 1500 users already now on this environment. I saw this fix:
http://support.microsoft.com/default.aspx?kbid=2803727
In there also two issues with information store being stopped are reported here.
Thanks for all your help!

Thanks Gulab,
No, no major change. We are only moving mailboxes now from the old 2003 to the new 2010 server. I have seen that this happened for a long time already, but probably never during working hours. There is no actual trend. Today it happened once. Yesterday it
happened like 5 times. other days, just once a day, a few times never.
We are running TM Scanmail.
Here the full details
System
Provider
[ Name]
Service Control Manager
[ Guid]
{555908d1-a6d7-4695-8e1e-26931d2012f4}
[ EventSourceName]
Service Control Manager
EventID
7031
[ Qualifiers]
49152
Version
0
Level
2
Task
0
Opcode
0
Keywords
0x8080000000000000
TimeCreated
[ SystemTime]
2014-01-14T09:16:32.732892000Z
EventRecordID
90280
Correlation
Execution
[ ProcessID]
672
[ ThreadID]
6532
Channel
System
Computer
xxx162.eu.ykgw.net
Security
EventData
param1
Microsoft Exchange Information Store
param2
1
param3
5000
param4
1
param5
Restart the service
4D005300450078006300680061006E0067006500490053000000

MS Exchange Information Store cannot start

Similar Messages

Maybe you are looking for