MSI Gt60 0nd wont recognize USB 3.0 mass storage device (WD)

Hi all 
my notebook MSI Gt60 0ND wont recognize USB 3.0 mass storage device (WD), Western digital my passport 1TB USB 3.0 \ USB 2.0Compatible.
i connect the WD my passport to the SS USB 3.0 but it wont be recognized it only gives it electricity to spin but that's it, on the other hand if i connect it to the USB2.0 it is recognized.
i installed all the drivers from MSI to this computer the Intel USB 3.0 and the Intel chipset which are the only drivers that can be related to this.
i use windows 7, even when i had windows 8 it didn't work.
i tried upgrading the Western digital my passport firmware and even got the software thought that maybe it could help but still no luck.. any one got any idea for a solution ?
Thanks in advance,
David.

Does anything else work when you plug it into your USB 3.0 port? How about a mouse? Keyboard? Another USB Flash drive?
If nothing works in that port, your USB 3.0 port or card is probably bad. RMA time. 

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