MSI Live Update Installation Causes Windows XP To CRASH!!

I have a MSI K9VGM-V (MS-7253). Product specs are here: http://www.msicomputer.com/product/p_spec.asp?model=K9VGM-V
I have attempted to obtain my updates for my drivers and utilities. MSI uses the Live Update to detect and suggest these for your system. However, I cannot get the software to install to my PC. I have tried to do in through the website AND by downloading it and running it off the hard drive. Each time it gets into the install process and during it - (Boom) - My PC Reboots. When Windows XP (Home Edition) boots up, it says "Windows has just recovered from a serious error." It goes through the reporting to Microsoft process and takes you to their website where it says "You have received a blue screen error. Unfortunatly we were unable to detect what caused this." Then goes on to suggest to restore your files or restore to an earlier state if your system has become unstable (blah blah). Now I really didn't ACTAULLY see a blue screen, the PC just rebooted. I am aware of the blue screen of death and all that. I understand the concept. But I don't know what could be wrong. My system is very basic with little upgrading from me. I have installed all the Windows Critical Updates, so I am now running Windows Service Pack 3. Does anyone have any suggestions on what might be the problem? Any help would be greatly appreciated, I tell you that.
NOTE: And the following might not have anything to do with my problem but I noticed on MSI's web site, located at this URL: http://global.msi.com.tw/index.php?func=downloaddetail&type=utility&maincat_no=1&prod_no=260
they say give a warning about MSI Live Update when installing it to my PC/Board. Look under the MSI Live Update Utility at the "Notes." It says:
"For K9VGM-V (MS-7253) mainboard, please do not select the DMI optopn.
Now I don't know what DMI means except maybe "Definition Multimedia Interface." And I don't get the chance to select any option during the process. If I do, the process hasn't made it that far before my PC crashes, and re-boots. Please, anybody got anything on this? Thank you.

Thank you so much. I just want to say I really appreciate when people do take the time to post me in return. So I really mean it, Thank You.
A quick question. You see, I have been upgrading my computer. I installed a Belkin USB USB Card (high speed 2.0) cause I needed more USB ports. Then I checked for compatable RAM and upgraded my RAM from 512MB to 2Gigs. Everything alright.
Now, I have checked for processors that are compatable with my board K9VGM-V (MS-7253). And MSI's chart says mine is compatable with the AMD Athlon 2x 6000 (3.0Ghz) *IF* I use the 89 watt and not the 125 watt. Here is a good URL for the processor details I found:
http://www.cpu-world.com/CPUs/K8/AMD-Athlon%2064%20X2%206000+%20-%20ADA6000IAA6CZ%20(ADA6000CZBOX).html
Now do you have any tips and I will probably have to flash to BIOS for sure after this upgrade won't I?

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MOVED: MSI Live Update not working Windows XP Professional 64bit Edition!!!

This topic has been moved to Operating Systems.
MSI Live Update not working Windows XP Professional 64bit Edition!!!

Thank you so much. I just want to say I really appreciate when people do take the time to post me in return. So I really mean it, Thank You.
A quick question. You see, I have been upgrading my computer. I installed a Belkin USB USB Card (high speed 2.0) cause I needed more USB ports. Then I checked for compatable RAM and upgraded my RAM from 512MB to 2Gigs. Everything alright.
Now, I have checked for processors that are compatable with my board K9VGM-V (MS-7253). And MSI's chart says mine is compatable with the AMD Athlon 2x 6000 (3.0Ghz) *IF* I use the 89 watt and not the 125 watt. Here is a good URL for the processor details I found:
http://www.cpu-world.com/CPUs/K8/AMD-Athlon%2064%20X2%206000+%20-%20ADA6000IAA6CZ%20(ADA6000CZBOX).html
Now do you have any tips and I will probably have to flash to BIOS for sure after this upgrade won't I?

MSI Live Update 6 crashing using Windows 7 64 Bit

I cannot seem to load MSI Live Update 6 running under Windows 7 64 Bit without it crashing right away. Any information on resolving this issue would be appreciated.
Thanks

>>Posting Guide<<

Problems with Cool N Quiet and MSI Live Update

Hi
I have had my K8T NEO FISR2 motherboard for a year and generally I have been very happy with it. However, I have just installed Full Spectrum Warrior (about 3 weeks ago ) and Nortons Internet Suite 2005 and both installations resulted in the same error message when I boot up.
The error message is that MSI Live Update isn't started up, and also that Cool N quite is not supported on my motherboard which is obviously rubbish.
I have done a complete re-install of the Live Update and Cool N quite and that fixes it, and then it seems to come back a day later.
Has anyone else experienced this problem?
Thankyou for your help

I stopped using the MSI software completely. Also got lots of troubles with it. MSi Live Update for example stops the audio drivers working while checking their revision and so on, so my advice is to use it only if needed once in a while and not loading it together with Windows.

MSI Live update failed

I a trying to upgrade my firmware for my motherboard.
Motherboard: K9VGM-V
Windows XP
Internet Explorer 7
When I use the MSI Live update, it tells me that it is going to install BIOS upgrade from version 1.0 to 1.80.
However, once I get passed the installation setup, it goes to run the flash upgrade program but I get the error message: "Error Executing the Specified Program: MSISETUP.exe"
When I go to have a look in the installation directory there are a few files in there, but not a MSISETUP.exe.
Here are the files that are in there:
AWDFLH
Ms-7253.pfw
W7253VMS.180
Help, this is MOST annoying as it seems the only way to flash my BIOS.

Can I just say a big thank you to all of you. 24 hours since I posted the new thread and we have 9 responses and one happy customer.
I should let you all know that I now have version 1.92 for my BIOS, and it solved my problem... my BIOS, and therefore my Windows and Linux installs all now recognize the processor I am using.
I got ftp access to the BIOS files through MSI support email, and using the alternative guide BOSSKILLER provided, I was able to successfully use my space USB pen to flash my BIOS.
Thanks again all,
especially BOSSKILLER + whoever produced that document! :
http://www.msicomputer.com/support/images/BIOS_FD.pdf

MSI Live Update will no longer work after recent update

Recently, MSI Live Update upgraded itself and now errors when a scan is attempted. I can start the application, and the scan appears to occur but does not complete. The error is pretty generic:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program C:\Program Files (x86)\MSI\Live Update 6\Live Update.exe
This application has requested the Runtime to terminate in an unusual way. Please contact the application's support team for more information.
First thing I did was uninstall the tool, delete the directory, reboot and download and install Live Update 6.x from the MSI site. No change. I figured there was possibly a problem with (one of the) C++ Runtime libraries and checked the system requirements on the MSI website, but all it says its needs is the .NET runtime library. I uninstalled it, rebooted, and reinstalled it but still received the same error. Going with the error, I removed all of the C++ libraries (8, 10, and 12 I think), rebooted, and reinstalled them the checked MS for updates. Sadly, this also didn't resolve it.
Error in the application log didn't help:
Faulting application name: Live Update.exe, version: 6.0.12.0, time stamp: 0x54768b62
Faulting module name: Live Update.exe, version: 6.0.12.0, time stamp: 0x54768b62
Exception code: 0x40000015
Fault offset: 0x000e6ea8
Faulting process id: 0x141c
Faulting application start time: 0x01d019a539b60b20
Faulting application path: C:\Program Files (x86)\MSI\Live Update 6\Live Update.exe
Faulting module path: C:\Program Files (x86)\MSI\Live Update 6\Live Update.exe
Report Id: 43510adb-8599-11e4-826e-d43d7ebc702d
Faulting package full name:
Faulting package-relative application ID:
Yep, the package names were blank.
Searching the forum didn't yield much. Suggestions?

Thanks for the suggestions - still in the same boat.
@jb0nez
what OS you are running? Windows 8.1 x64
what MSI hardware you have?
Board: Z87-G43 GAMING
Bios: American Megatrends v1.9 (7/21/2014)
Intel Core i5-4670 @ 3.40GHz (not overclocked)
OS: Windows 8.1 Pro x64
@jb0nez
I fixed it though--went to Control Panel, Uninstall a Program, found Microsoft .net 4.5.1, hit Change/Uninstall, then clicked Repair. Rebooted after and it was fine.
Windows 8.x has .NET 4.x preinstalled as a part of the OS.
I used DISM.exe which identified a component store corruption (and repaired it). Live Update still errors.
Attempts to install from a .NET runtime returns an error of "A higher version is already installed".
Version of .NET installed: 4.5.51641
I did disable, reboot, and re-enable .NET as a feature but doing so does not revert it back to stock .NET.
I also checked Windows Update after re-enabling it and there were no updates - so its not flushing the binaries if its disabled.
At least I have a direction to start troubleshooting (.NET) - thanks for the tip!
@jb0nez
are you also use the same version? Live Update 6.0.012
@TZBC
Restore points are out - I let this slide too long. If I go that route, I'll be fixing one app to break 10 others.
If I'm going to reinstall the OS, I'll wait until Windows 10 (I'll do a complete wipe at that time). Live Update is a 'nice to have', but its not worth my time to wipe the OS and rebuild the system.

MSI Board K9VGM-V (MS-7253): Using MSI Live Update

Available for download is MSI's Live Update. Considering using this to update my BIOS. I am aware about the dangers of flashing. I am trying to be as safe as possible about my upcoming attempt. But look at what it says about my particular board under the "Notes" section of the Live Update download.
http://global.msi.com.tw/index.php?func=downloaddetail&type=utility&maincat_no=1&prod_no=260
It says and I quote "For K9VGM-V (MS-7253) mainboard, please do not select the DMI optopn." (I am sure that last word is supposed to be option).
DMI? What is DMI? I assume it is this: http://en.wikipedia.org/wiki/Desktop_Management_Interface
So my question is...
What does that mean? What am I supposed to do? Is this DMI some option in the program that I am not to select? Or is this whole Live Update process fall under DMI and people with my board can't use it whatsoever? Am I screwed or what should I do? I am trying to be very careful here.

Quote
I am trying to be as safe as possible about my upcoming attempt.
If that is true, you should under absolutely no circumstances use MSI LIve Update to update your BIOS. There are quite a few threads here in the forum that were opened by users that rendered there K9VGM-V Boards useless because of using such a risky Windows based update application. So please, in your own best interest, forget about MSI Live Update, de-install it completely and stay away from it.
If you really think, that you need to update your BIOS, please be sure that this is really necessery. Flashing a BIOS for no specific reason is not really recommended. Never change a running system!
Please be sure about your current BIOS Version before thinking about a BIOS Update. Maybe your current version is more recent then you think or even the latest one already.
In case a BIOS Update is really necessary, please >>Use the MSI HQ Forum USB flasher<< for minimum flash risk and easy handling.

MSI KT8 Neo2 F board, upgraded cpu and used MSIs Live Update, now unstable BSODs

I've had this mobo for almost 2 yrs now with an AMD 3500+ cpu and recently upgraded that to the FX-55. To do that, it required using MSIs Live Update and needed newer chipset drivers. It has the latest bios according to Live Update.
It took a few attempts but finally booted w/o BSODs and has been running for over 1 week BUT is still not right. It's sometimes unstable and will crash (BSOD) just by starting up a browser. I had the bios settings at "optimized" and have tryed a few other changes but so far, I'm not gaining. Last night I couldn't keep it running more than a few minutes w/o it crashing.
I have the MSI manual for my board and plan to spend some more time playing with it tonight but might anyone here have any ideas? It's not running hot (reads 50C) and was stable before with the 3500+. I've tryed "Fail Safe" bios settings too but nothing's better that way either.
I'm hoping that someone here has a few ideas?
Perhaps related?
After initially running this with the new cpu, I'd see the "searching for MAC address" message and it'd hang there on boot. Someone told me that was because it was trying to do a network boot, selected in the boot sequence SO I've unselected that and that's when things got worse (oddly as it shouldn't IMO). One can select the 3+ boot devices (floppy, USB, CD-DVD rom, HDD) and it use to see the HDDs (2) before but now I'm not (only floppy and CD-DVD rom) and if I unselect the ethernet option (boot other devices), it fails to boot at all and says "insert floppy" as if I was installing Win98 way back when (running XP Pro btw). Something's definately not right with my bios selections.

Let's go back to basics here for a bit. Start by posting your complete specs in your signature like we do. Make sure that your PSU values are also in there.
Let's also look at some tests to help determine where the issue is. I would recommend Memtest86+, OCCT, Prime95, and 3DMarks as a great first series. Also get CPUz and lets see what it shows for CPU and Memory.
If we can get an idea where things begin to fall apart then maybe we can determine if this is driver, hardware or some other issue without having to make the flash happen first. The reason why I am avoiding the flash at this point is that if things are mostly working maybe there is some other cause than Bios. We know that some FX's work with 3.x and some that don't. So I would like to try a bit of checking before we dive into a flash that could cause more issues than it solves if we get this wrong. As things are mostly working now we can assume at least for the moment that maybe the flash is not needed. If we don't see anything during testing that sheds some light then maybe we go ahead with the flash.
That is if your willing to take some time to try and sort this out and maybe learn some stuff in the process. It is of course your call and we will respect whichever decission you make here.

MSI Live Update 2

I'm a new customer of MSI and I hae a GeForce 2 MX 400. I want to download the newest drivers for the hardware device. When using MSI live update 2 is there a way where I could download part of the program at one time and then the rest at a another. when I cancel the downloading progress window it asks me whether I want to save the file so I don't need to download the entire thing again....but When I try to download in this manner it just over rights what I downloaded earlier it doesn't updated from the place I stopped ....So tell me how I can continue from a previous download without having to down load the entire thing every single time.
Thanking you ?(
Ishan

http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=375%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20%20&NAME=MS-8839
http://www.msi.com.tw/program/support/software/swr/spt_swr_list.php
use getright or similar might work

Msi Live update not working.

Hi. Always when I start up my MSI live update a window pops up and says "Error. Service could not be started/initialized" (I don't know exactly because my Windows are in Czech). Everything worked fine yesterday. The only modification I have done is inserted a sound card (Sound blaster live). I have disabled the old one in BIOS. ;(
Please help.

Just reinstall LU, and you should be fine.

Msi Live Update....not Show The Last Driver

Hi
whe MSI Live Monitor (MSI Live Update 3), search.. not show, the last driver...and bios....
I have a G4MX460-VTP
and the driver in the MSI Live Update is:
Online Ver. 4403 (MSI Version)
but when visit the MSI webpage (http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=154) the last driver is:
Nvidia driver 45.32 for Win2000/WinXP/Server2003 OS
and in the Nvidia webpage is 50.16.....
and the same happend with the VGA Bios...
y fix my vga cad update the VGA bios....but...this update don't show in the Live Update 3
How fix it???
thanks

Do not update the VGA BIOS unless you have a good reason to. It is not like a motherboard.
Go to nVidia Drivers if you want the latest drivers.
Live Update may not have been updated OR the version reported by the Live Update utility has been tested successfully with that card. Newer drivers sometimes cause problems with older cards. The only way to know for sure is got to the nVidia site and try the latest.

MSi Live Update 6.0.016 Doesn't work

Hi!
Just tried to update Live Update within the program to the latest version but I got the error message "This application does not support this platform." So I close the error message and what happens? The damn setup uninstalls and erases the program from my computer!
Has anyone else encountered this problem? And why did this happen?

I have the same problem, MSi Live Update 6.0.016 gave me the same error "this application does not support this platform" and it uninstalled the previous version (6.0.012)!!!!!!
My system info:
OS Name   Microsoft Windows 8.1
Version   6.3.9600 Build 9600
Other OS Description    Not Available
OS Manufacturer   Microsoft Corporation
System Manufacturer   Micro-Star International Co., Ltd.
System Model   GT70 2PE
System Type   x64-based PC
System SKU   To be filled by O.E.M.
Processor   Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz, 2801 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date   American Megatrends Inc. E1763IMS.71B, 29/01/2015
SMBIOS Version   2.8
Embedded Controller Version   255.255
BIOS Mode   UEFI
BaseBoard Manufacturer   Micro-Star International Co., Ltd.
BaseBoard Model   Not Available
BaseBoard Name   Base Board
Platform Role   Mobile
Secure Boot State   On
PCR7 Configuration   Binding Not Possible
Windows Directory   C:\WINDOWS
System Directory   C:\WINDOWS\system32
Boot Device   \Device\HarddiskVolume2
Locale   United States
Hardware Abstraction Layer   Version = "6.3.9600.17196"
Installed Physical Memory (RAM)   32.0 GB
Total Physical Memory   31.9 GB
Available Physical Memory   28.8 GB
Total Virtual Memory   36.7 GB
Available Virtual Memory   33.4 GB
Page File Space   4.75 GB
Page File   C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions   Yes
Hyper-V - Second Level Address Translation Extensions   Yes
Hyper-V - Virtualization Enabled in Firmware   Yes
Hyper-V - Data Execution Protection   Yes

MSI Live Update 6 won't shut down properly

So, I have two computers each with different MSI boards. MSI Live Update 6 wasn't recently updated I think last week. Now I can't shut down windows 7 normally because it is waiting for Live Update to shutdown. Live update used to shut down automatically on both computers. So, what do I need to change to the program?

I have exact same problem here. And flobelix's way is not a solution imo. Also there is no support in main msi site for their software. They suggest not use MLU6 in most of other forums. If we couldn't find some support here where sould we find it. The problem is very funny btw. Apparently, MSI engineers never close their computer and they never see that problem or like most msi users, they never use it even once. Just some random updates with random problems.
From now on I will suggest people if they have problem with msi stop using msi products (same solution with flobelix) which makes this topic and also this community useless.
And all this emoticons are old fashioned
(no offense flobelix )

How to update VGA bios in MSI live update.

Hi,
I downloaded MSI live update and i saw that there is a new bios for my card and i downloaded it.
when i go to the folder with the DL-FILE i see that different things are downloaded included nvflash and the rom itself.
Now is my question, can i install the new bios though the MSIsetup in that folder or do i have to do it a different way? I just want to be sure because i don't want to do anything wrong and probably brick my card.
Thnx in advance.

I just flashed the new vbios via MSI live update yesterday, but I have GTX 970, not sure if the procedure is the same or not between different cards.
I just pressed the "download and install" arrow on the right side of vbios size, and live update only allowing me to choose vbios update at one time. After the download finished, it auto executed cmd under windows, and remind me to remove graphics card driver and continue (I did uninstall when I flashing my first card, but for the next one I just closed the nvidia experience), after press twice "Y" in the cmd, the flash began and then system just auto restarted. When my pc rebooted to windows again, I checked the vbios version, it appears the new one.
maybe i should film a video if i got chance

Can't install MSI Live Update 3

Hi
I have a problem installing msi live update. I have tried with the utility cd and downloadet the newest version for MSI.
When I click the exe i run shortly and then disappears. Nothing happens - I can see the Live Update process in the taskbar.
My system are:
P965 Neo F
Core 2 Duo e6600
Does anybody know how to solve my problem?
Kind regards
Ulrik

Hi NovJoe
It is done automatic when using an old version of Live Update.
However, Last night I figured it out
I disabled my security programs and opened Live Update with IE instead of Firefox
I knew it but I was very tired at the time.
Thanx
Kind regards Ulrik

MSI Live Update Installation Causes Windows XP To CRASH!!

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