Multimedia touch panel buttons on Satellite A500 are not all working

Hello,
I recently purchased an A500 (PSAR9A-02J001) laptop running Windows 7 (32-bit) Home Premium. Not all the top Multimedia touch panel buttons are working. When buttons are pressed, the laptop makes a beeping sound (which is normal) but the corresponding function is not executed.
For example, the Eco button at the top doesn't switch on/off the eco and the mute button does not mute the volume.
Device manager shows all devices as working correctly.
There are no errors in the Event Viewer Application or System logs.
Please advise!
Thank you,

Hello
Try please to reinstall Toshiba value added package.
Remove preinstalled version, restart your notebook and install latest version from Toshiba download page.

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They were working fine for about 3 days, then I tried to turn on the fan boost while playing Bioshock Infinite and the computer turned off suddenly. Now none of the touch panel buttons work after about 1 minute of the computer being turned on. I tried unplugging and re-seating the battery but nothing happened.
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sum (case monthname when 'DEC' then theval else 0 end) as DEC
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order by itemtypeI need an outer query around this one or something that will only select "Type 1"... i.e., if all of the months are each equal to zero, don't include the record in the result set.
Summing them to get a total of zero is not an option, as I could have -15 and +15 in different columns, in which case, that record would need to be displayed.
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Thanks in advance!
Mark
Edit... I know the following will work using the MINUS operator, but my real query is really huge, and I don't want to have to write it twice...
{code}
select
itemtype,
sum (case monthname when 'JAN' then theval else 0 end) as JAN,
sum (case monthname when 'FEB' then theval else 0 end) as FEB,
sum (case monthname when 'MAR' then theval else 0 end) as MAR,
sum (case monthname when 'APR' then theval else 0 end) as APR,
sum (case monthname when 'MAY' then theval else 0 end) as MAY,
sum (case monthname when 'JUN' then theval else 0 end) as JUN,
sum (case monthname when 'JUL' then theval else 0 end) as JUL,
sum (case monthname when 'AUG' then theval else 0 end) as AUG,
sum (case monthname when 'SEP' then theval else 0 end) as SEP,
sum (case monthname when 'OCT' then theval else 0 end) as OCT,
sum (case monthname when 'NOV' then theval else 0 end) as NOV,
sum (case monthname when 'DEC' then theval else 0 end) as DEC
from mytable
group by itemtype
minus
select
itemtype,
jan,feb,mar,apr,may,jun,jul,aug,sep,oct,nov,dec
from (
select
itemtype,
sum (case monthname when 'JAN' then theval else 0 end) as JAN,
sum (case monthname when 'FEB' then theval else 0 end) as FEB,
sum (case monthname when 'MAR' then theval else 0 end) as MAR,
sum (case monthname when 'APR' then theval else 0 end) as APR,
sum (case monthname when 'MAY' then theval else 0 end) as MAY,
sum (case monthname when 'JUN' then theval else 0 end) as JUN,
sum (case monthname when 'JUL' then theval else 0 end) as JUL,
sum (case monthname when 'AUG' then theval else 0 end) as AUG,
sum (case monthname when 'SEP' then theval else 0 end) as SEP,
sum (case monthname when 'OCT' then theval else 0 end) as OCT,
sum (case monthname when 'NOV' then theval else 0 end) as NOV,
sum (case monthname when 'DEC' then theval else 0 end) as DEC
from mytable
group by itemtype
where ( oct = 0 and nov = 0 and dec = 0 and jan = 0 and feb = 0 and mar = 0
and apr = 0 and may = 0 and jun = 0 and jul = 0 and aug = 0 and sep = 0
order by itemtype
{code}
Edit again... Ok, I guess I'm answering my own question here, but I think using a WITH clause to write the main query once and then selecting * from it twice using the MINUS operator in between where the second query has where (oct = 0, etc.) is what I need. If anyone else has better suggestions, please do let me know! Here's the pseudo logic for what I've come up with so far...
{code}
WITH mainquery as (select everything)
select * from mainquery
minus
select * from mainquery where (oct = 0, nov = 0, etc...)
{code}
Thanks again!
Mark
Edited by: user455268 on Mar 1, 2012 7:13 PM
Edited by: user455268 on Mar 1, 2012 7:16 PM

Hi,
You can do that with a HAVING clause:
select
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sum (case monthname when 'JAN' then theval else 0 end) as JAN,
sum (case monthname when 'FEB' then theval else 0 end) as FEB,
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sum (case monthname when 'APR' then theval else 0 end) as APR,
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sum (case monthname when 'JUN' then theval else 0 end) as JUN,
sum (case monthname when 'JUL' then theval else 0 end) as JUL,
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OR MAX (theval) != 0
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;If the values are all 0, then the MIN and the MAX will both be 0.
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You can do that with a HAVING clause:
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