Multiple Portal Authentication when closing Word document

Hi all,
We are on EP6 SP2 Patch4 HF7 and CM HF6.  When closing a MS Word document accessed from the KM Repository multiple Portal authentication popups appear.  This only happens to Word documents.  Other documents like Excel, Powerpoint, pdf etc. close without any popups.
The problem only happens when going through the IISProxy filter.
Does anybody have any ideas ?
Thanks
Jose

> 1. Are you using NTLM authentication?
> 2. What version of IIS?
> 3. Can you show the IisProxy.xml file?
> 4. Have you tried running an HTTP trace while that
> happens to see what kind of requests & responses you
> get?
1. No
2. IIS 5
3. <?xml version="1.0" encoding="utf-8" ?>
<!DOCTYPE ISAPI-config[
     <!ELEMENT ISAPI-config ( filter, extension, ( mapping | config )* )>
     <!ATTLIST ISAPI-config
          version CDATA #REQUIRED
     >
     <!ELEMENT filter (log-path?)>
     <!ATTLIST filter
          name CDATA #IMPLIED
          log-level CDATA "1"
          log-flags CDATA "0"
          debug-flags CDATA "0"
          priority ( high | medium | low ) "high"
          extension-url CDATA "/scripts/IisProxy.dll"
          authentication ( skip | normal | forward ) "normal"
          remote-address ( skip | forward ) "skip"
     >
     <!ELEMENT extension (
          keystore-dir?,
          log-path?,
          data-path?,
          trace-path? )>
     <!ATTLIST extension
          name CDATA #IMPLIED
          log-level CDATA "1"
          log-flags CDATA "0"
          debug-flags CDATA "0"
          access ( filter | direct | both ) "filter"
     >
     <!ELEMENT keystore-dir (#PCDATA)>
     <!ELEMENT log-path (#PCDATA)>
     <!ELEMENT data-path (#PCDATA)>
     <!ELEMENT trace-path (#PCDATA)>
     <!ELEMENT mapping (
          source+,
          target,
          compress-types*,
          protocol-header?,
          certificate-header?,
          cert-chain-header?,
          cipher-header?,
          keysize-header?,
          keystore-path?,
          log-path?,
          data-path? )>
     <!ATTLIST mapping
          name CDATA #IMPLIED
          log-level CDATA "1"
          log-flags CDATA "0"
          debug-flags CDATA "0"
          keep-alive ( true | false ) "true"
          use-continue ( true | false ) "true"
          close-socket ( true | false ) "true"
          close-socket-delay CDATA "1000"
          thread-count CDATA "100"
          max-socket-age CDATA "10"
     >
     <!ELEMENT source (protocol, host?, port?, prefix, new-prefix?)>
     <!ATTLIST source
          access ( filter | direct | both ) "filter"
     >
     <!ELEMENT protocol (#PCDATA)>
     <!ELEMENT host (#PCDATA)>
     <!ELEMENT port (#PCDATA)>
     <!ELEMENT prefix (#PCDATA)>
     <!ELEMENT new-prefix (#PCDATA)>
     <!ELEMENT target (protocol, host, port)>
     <!ELEMENT compress-types (#PCDATA)>
     <!ATTLIST compress-types
          min-size CDATA "1024"
     >
     <!ELEMENT protocol-header (#PCDATA)>
     <!ELEMENT certificate-header (#PCDATA)>
     <!ELEMENT cert-chain-header (#PCDATA)>
     <!ELEMENT cipher-header (#PCDATA)>
     <!ELEMENT keysize-header (#PCDATA)>
     <!ELEMENT keystore-path (#PCDATA)>
     <!ELEMENT config ( source+ )>
]>
<ISAPI-config version="1.6">
     <filter name="IisProxy filter" authentication="forward" />
     <extension name="IisProxy extension" />
     <mapping name="IisProxy samples"
                    keep-alive="true" log-level="1" use-continue="false">
          <source>
               <protocol>http</protocol>
               <prefix>/irj/</prefix>
          </source>
          <source>
               <protocol>http</protocol>
               <prefix>/myserv.xxx.xx.xx/</prefix>
                        <new-prefix>/irj/</new-prefix>
          </source>
          <target>
               <protocol>https</protocol>
               <host>portalserv.xxx.xx.xx</host>
               <port>#####</port>
          </target>
          <compress-types>text/html, text/plain</compress-types>
     </mapping>
     <mapping name="Secure IisProxy samples"
                  keep-alive="true" log-level="1" use-continue="false">
          <source>
               <protocol>https</protocol>
               <prefix>/irj/</prefix>
          </source>
          <source>
               <protocol>https</protocol>
               <prefix>/myserv.xxx.xx.xx/</prefix>
                        <new-prefix>/irj/</new-prefix>
          </source>
          <target>
               <protocol>https</protocol>
               <host>portalserv.xxx.xx.xx</host>
               <port>#####</port>
          </target>
          <keystore-path>SAPSSLC.pse</keystore-path>
     </mapping>
     <config>
          <source>
               <protocol>http</protocol>
               <host>localhost</host>
               <prefix>/IisProxy/</prefix>
          </source>
          <source>
               <protocol>https</protocol>
               <host>localhost</host>
               <prefix>/IisProxy/</prefix>
          </source>
     </config>
</ISAPI-config>
4. I will try.
Thanks,
Jose

Similar Messages

  • Poor graphics redraw when scrolling Word documents

    I have a strange blurring effect when scrolling Word documents on my Macbook pro, as if the graphic card had trouble refreshing: the screen is interspersed by horizontal irregular lines that make it impossible to read the text.
    I have recently replaced the logic board. Anyone has an idea of what this could be?
    Thank you for the help!

    I've only seen this in Word, and only in Page Layout view. It does not occur in Notebook view (although there are other stability issues with that view). At the moment I'm working on a 125 page document that I am writing, and scrolling through there are no problems.

  • When closing "Word" it does not fully close and I have to force close it to shut down my computer, any suggestions?

    When closing "Word" it does not fully close and I have to force close it to shut down my computer, any suggestions?

    Sounds like Word is corrupt, I would uninstall the app and then reinstall. Also there is a MS Office for Mac forum,  you can find it at: Office for Mac Product Forums

  • SharePoint prompting for password when saving word document

    Saving a word document back to SharePoint always prompts for credentials.
    I am the administrator for a SharePoint farm. We have enabled kerberos, and added the portal to the intranet zone in Internet Explorer by group policy. Most of the time this limits the amount of password prompts our customers see (including viewing the portal
    in a browser, and opening documents); however, we are still getting the prompt for credentials when trying to save a word document back to SharePoint.
    Here are some details: - SharePoint 2010 - Word 2010 - Kerberos enabled - Portal added to intranet zone in IE - Checkbox for passing automatic credentials enabled
    Can anyone help? Is there something I've missed? Is this prompt just unavoidable?

    Hi,
    Internet Explorer uses the Web Client service when you use Internet Explorer to access a
    WebDAV resource. The Web Client Service uses Windows HTTP Services (WinHTTP) to perform the network I/O to the remote host.  WinHTTP sends user credentials only in response to requests that occur on a local intranet site. 
    However, WinHTTP does not check the security zone
    settings in Internet Explorer to determine whether a Web site is in a zone that lets credentials be sent automatically.
    Click Start, type regedit in the Start Search box, and then press
    ENTER.
    Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WebClient\Parameters
    On the Edit menu, point to New, and then click
    Multi-String Value.
    Type AuthForwardServerList, and then press ENTER.
    On the Edit menu, click Modify.
    In the Value data box, type the URL of the server that hosts the Web share, and then click
    OK.
    Note   You can also type a list of URLs in the
    Value data box. For more information, see the "Sample URL list" section in this article.
    Exit Registry Editor.
    After this registry entry is created, the WebClient service will read the entry value. If the client computer tries to access a URL that matches any of the expressions in the list,   the user credential will be sent successfully to authenticate
    the user, even if no proxy is configured.
    Note You have to  restart the WebClient service after you modify the registry.
    Reference: http://support.microsoft.com/kb/943280?wa=wsignin1.0
    -Ivan
    Ivan Sanders My LinkedIn Profile,
    My Blog,
    @iasanders.

  • Acrobat crashes when closing a document.

    I have developed a simple Acrobat Addin, which adds a menu item and a toolbar button. The active document will be closed when this menu item or toolbar button is clicked.The document is closed using the function "AVDocClose".
    Acrobat crashes when AVDocClose is invoked from toolbar button and works fine when invoked from menu item. This happens only when "Show each document in its own window" is checked and in the version 8.0 Professional. Works fine in 7.0. The crash has occured in Acrobat.dll.
    Is this crash a known Acrobat issue in 8.0?
    OS : Windows XP
    Thanks,
    Partha

    The only  plug-ins installed are the default ones that came installed with Acrobat.  All of these are developed by Adobe, so i'm assuming your are not referring to these as "3rd party".  All custom plug-ins have been uninstalled with the exception of the Stamper sample to test this theory.  Quite literally this can be reproduced by adding  the following code to the "ToolActivate" method in StamperUI.cpp.  This is the method that is wired into both the MenuItem and Button click events by default in this sample.  When this code is executed by a MenuItem event, no issue at all.  When this code is executed by a button click event, an exception is thrown from Acrobat.exe.  Note that the exception is not thrown from the ToolActivate method, it is thrown at some point after this method completes.
    AVDoc avDoc = AVAppGetActiveDoc();
    if (avDoc != NULL)
    AVDocClose(avDoc, true);
    As you can see, no objects are being acquired in this code.  If AVDocClose is not executed, no issues at all.  Although that goes against what i am attempting to do (as a result of a Button click, i need to be able to close the AVDoc).
    Any thoughts as to root cause of this issue?
    Karl, i really appriciate your assistance!  Thanks.

  • If possible, How do I copy multiple PDF pages to a word document?

    I know how to take a snapshot of one PDF page at a time and copy to a word document; however, I do not know how to copy multiple PDF pages at once. Is it even possible? I would love to know if anyone has any information pertaining to my question!
    Thanks,
    Suns2006

    If it messed up the formatting, you will not be able to do more with Acrobat. Some third party products supposedly do pretty well, but that conversion may cost you as much as Acrobat.

  • Error when importing Word document

    I am having a problem importing a Word document. This is the
    first time I have experienced the problem.
    Partway through the import (it appears to be attempting to
    open the Word document) I get a message:
    A file error has occurred.
    Try one or more of the following:
    *Check the disk drive to make sure the disk is properly
    inserted
    *Check the disk or the disk drive to make sure there is not a
    hardware problem
    *Check the network connections.
    Things I have tried:
    1. Reboot of the machine that has both RoboDemo (V5) and the
    Word document.
    2. Renaming the Word document to something with a shorter
    name.
    3. Taking out large sections of the document and then
    retrying. Repeat until the document is empty.
    I have searched this forum as well as the general web for any
    information. Help! I'm on a tight deadline and I just can't kill
    any more time screwing around with this.
    Thanks in advance,
    Sarah-Jane
    PS. I would be willing to send/attach the document if it
    would help someone.

    I started the import just before going to bed last night and
    it was still running when I killed it this morning. It did not
    error with the message you got but I did get a Microsoft Word
    message:
    The server application, source file, or item cannot be found.
    Make sure the application is properly installed.
    The import was stuck on the graphics under Metadata Format. I
    don't know if the callouts you had created in Word were the cause
    but you cannot have those in RoboHelp HTML which is going to give
    you a problem as the document is heavy on them.
    Back to the import. Is there something in your document that
    is pointing to a server? Is the template on a server or is your
    normal template on a server instead of being local?
    Also I notice you said RoboDemo. Did you mean that?

  • Duplicated styles when opening Word document: Heading 1 A, Heading 1 AA,etc

    I'm trying to get rid of Word and all the Windows in my office.
    But when I import a Word document into Pages, it will duplicate the Styles. Heading 1 becomes Heading 1 AND Heading 1 A.
    If I happen to export the Pages document to Word and back to Pages, then Heading 1 AA will appear (and I suppose that each time another one would appear: AAA, AAAA, AAAAA, until the style drawer explodes or something).
    The problem is that styles act funny when this happens (character sizes are not correctly applied, for instance) and it is not acceptable in an office environment.
    But maybe there is a simple solution to this.
    If you have any ideas why this happens please help. This happens with docs created originally in Word and also with a new document created from Pages too.
    Thanks!

    Peter, as you mentioned it I went to check Bean out, but it is not a full replacement for Word, which is what we are looking for. Looks interesting as a light editor, though. Thanks.
    I discovered how to get rid of the A ... AA styles simply by deleting them, Pages asks which style to use as a replacement, so I can manually fix the duplication, but it is impossible to do this every time and for every style (we have documents with dozens of styles). Moreover it is a productivity killer.
    Again, I suspect I'm not the only person in the world with this. It happens every time for every conversion (even if I create a new Pages document from a blank template). Is there a way to avoid this?
    Thanks!

  • OLE error when opening word document

    Hi,
    I have a form that allows update of word documents stored in blob fields in the database.
    The form works fine. except that if I open and update a document that has a footer and then save the document back into the database without the footer, it is no longer possible to open it.
    Can anyone help?
    Sometimes I get FRM 40922 : An OLE error occurred 0x80004005
    Otherwise when I click on the icon nothing happens.
    Thank you
    Michael

    I can avoid this problem by leaving the footer and returning to the main document view before saving the document.

  • Inconsistent Behavior When Displaying Word Document

    I use the following code to display an OrdDoc object on a web page using a servlet. When the object is a Word document and it is being displayed for the first time, the Word application handles the document. The second time it is displayed, the IE browser plug-in handles the document. Can you tell me why this is so? How can I get the Word document to just display in the IE browser everytime? Image objects are consistently displayed in the browser. Thank you.
    OrdDoc ordDoc = (OrdDoc)rset.getORAData(1,(ORADataFactory)OrdDoc.getORADataFactory());
    OrdHttpResponseHandler handler = new OrdHttpResponseHandler(actionRequest.getHttpRequest(),actionRequest.getHttpResponse());
                   handler.sendDoc(ordDoc);

    The ORDDoc type will not be able to recognized the WORD document and set the mimetype attribute correctly. Thus when you populate the object you should set the mimetype attribute yourself using the setMimeType() method of ORDDoc.
    When the object is fetched and sent on by the HttpResponseHandler, the handler will use the mimetype setting to set that field in the Response header. This should help browsers to handle the content correctly.

  • Error when importing Word documents

    Hallo
    I'm using RoboHelp 8 from the Technical Communication Suite.
    When I try to import a doc/docx file for my HTML help I get the message: 'The Import Word Document Wizard cannot locate a supported version of Microsoft Word. Please install Microsoft Word 2000 or newer.'
    Actually I have Microsoft Word 2010 installed in its default path.
    Do I have to set some particular options? Some days ago I had my PC replaced with a new one and I had to reinstall all of my programs. I think I've missed some settings.
    Thank you

    Strange
    I was working with Office 2010 and RH8 almost without problems with my old PC. Maybe the colleagues from our EDP department have installed a different version of MS Word (a newer service pack?).
    I'll try to modify the registry as suggested in http://forums.adobe.com/message/2991411
    thank you

  • Unidentified error when combining word documents on Acrobat 8 standard

    One of our users is currently running Office 2007 and Acrobat 8 Standard.  Whenever she tries to combine multiple word files into one PDF, each file in the list will say "Error (file skipped)".  The Status will say "PDF conversion process failed, please correct the error and retry."  Afterwards I get an error of "No PDF file was created because Acrobat encountered an unidentified error."  Printing to the PDF printer from Word works just fine, however this problem only seems to occur when combining word files.  I have logged onto the PC as a network administrator and everything works correctly.  Any Ideas?
    Any help would be gratefully appreciated.

    It may be as simple as updating Acrobat. I think you needed AA8.1.3 to work with OFFICE 2007. Try to use the create PDF selection under the Acrobat menu in WORD (this is PDF Maker) and see if you can create a PDF. If there is no Acrobat menu, then PDF Maker is not active in WORD and is the basic problem you are having. PDF Maker has to be working for the Acrobat function you are using to be useful.

  • Why would iTunes launch when a Word document is opened?

    iTunes launches when I open a Word document. This has never happened before but I just migrated all my data from my old iBook to my new iBook; this only happens on the new iBook never on the old one. Would the data migration have anything to do with this? Any ideas how to stop it?
    Thanks!

    Does iTunes open when you double-click a Word document?
    If so, the Finder associates the wrong application with those files.
    To fix it, select a word document in the Finder and Get Info (command-I)
    Expand 'Open With:' if necessary and select Microsoft Word as the application to open with.
    If it's not in the list, select 'Other...' and navigate to Microsoft Word.
    Then click on the 'Change All...' button to associate all Word documents with Microsoft Word.
    Hope this helps.
    M

  • Multiple instances of Live Office Word document

    I have a live office word document that has several Webi reports in it all tied to one field. If you refresh, it will ask you for a value, so it only runs one value at a time. Is there any way to get a live office document to run a series of instances with a different value per instance?

    Sorry, I don't know what you mean by BO SDK.  Is that Business Objects Software Development kit?  I'm not really familiar with that.  I had to ask someone else what it meant.  Thanks.

  • Automatically creating fields when distilling Word document

    I have a large number of Word documents that are periodically published in pdf format. These documents contain several fields requiring user input. Is there a way I can tell Acrobat to automatically convert a Word field into a pdf field? Using the form wizard doesn't work for me as there are far too many potential fields and removing those is quite tedious. Some of these documents are updated and published on a regular basis, and inserting all the necessary fields is taking too much time. My only other option at this point is going back to Word forms, and I really would rather not...

    If the form wizard doesn't work as well as you'd like, the other option would be to make your revisions to the Word document, create a new PDF, open the old one and use "document>Replace pages. This will replace the background pages and leave the existing form fields intact. You will of course have to move them around if they're position in the updated content has changed but it's still easier than replacing all of them every time you update a document.

Maybe you are looking for