MUSE not responding after short idle time

I am using Muse 2014.2 with Windows 7 64bit (and I love MUSE, thanks Adobe for a great program [snivel, snivel]). I am finding that MUSE freezes and become unresponsive after three or four minutes away e.g. while I go off to Illustrator / Photoshop and tweak something to import.
The only way to sort is to run the Windows Task Manager (which shows MUSE as 'Not Responding') ~ force it's closure ~ restart MUSE. Is this common for you all or a setting I can change? Seems to be a problem since 2014.2 - but that may be my imagination.

Hi,
Could you try closing Muse and then renaming the below folders on your machine and then launch Muse again and work as usual?
C:\Users\{{your user name}}\AppData\Roaming\com.adobe.AdobeMuseCC.2014.2 - rename this folder to com.adobe.AdobeMuseCC.2014.2.old
C:\Users\{{your user name}}\AppData\Roaming\Adobe\Adobe Muse CC - rename this folder to Adobe Muse CC.old
Let me know if this helps get rid of the hung up state while keeping Muse unattended for a while.
You may also try creating a new Windows user account and check the same workflow in that to verify if the behavior is user account specific or general.
Thanks,
Vikas

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<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>We have verified this in manual testing. However, when the load tool script exits it doesn't seem to release resources. We know this because we keep seeing our database connections go up and up as more tests are run. Further, we also seem to see more than one connection per "virtual user". For example, when I connect 5 users to the app in manual testing, I get 5 connections. But, when we run a test using the tool, we get 395 database sessions for 200 users. We are having a bit of difficulty understanding why the behavior is different.<HR></BLOCKQUOTE>
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CLOSED: MAPVIEWER LONG PREPARATION TIME AFTER LONG IDLE TIME

SR # 6896831.994
Customer: NEDGRAPHICS BV
Mapviewer Release: 9.0.4
This issue was posted to the Field Service Forum. They responded with
For Map, we do create the datasource and related maps, themes, styles to be used for Map. The exeuction part is done by Mapviewer and we don't have much control on the mapviewer code on performance tuning point of view.
Please post this question in mapviewer forum
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Customer statement:
I am a very experienced Oracle specialist and a very experienced MapViewer developer.
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I have to know what is going on during preparation time.
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SEE log file at:
http://workbench.oraclecorp.com/cgi-bin/tools/its_reltar?tar=6896831.994
FILE: mapviewer_37.log
Additional customer info.
UPDATE from customer
================
The first time after long idle time it takes between 100 and 300 seconds.
After that it takes less than 2 seconds.
Can it be a dabase connection issue?
Will it make a difference if I use a database connection via data-sources.xml
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This is what I mean :
Method 1:
<map_data_source name="NBG"
jdbc_host="plutonium"
jdbc_sid="ods"
jdbc_port="1521"
jdbc_user="nbgex"
jdbc_password="ELvaJ7axzKQl0aKtjikuKT7JUFTjukU3"
jdbc_mode="thin"
number_of_mappers="3"
/>
Method 2:
<map_data_source name="NBG"
container_ds="jdbc/NBG"
number_of_mappers="3"
/>
data-sources.xml:
<data-source
class="oracle.jdbc.pool.OracleDataSource"
name="NBG"
location="jdbc/OracleCache"
ejb-location="jdbc/NBG"
xa-location="jdbc/xa/OracleXADS"
connection-driver="oracle.jdbc.driver.OracleDriver"
username="nbgex"
password="nbgex
url="jdbc:oracle:thin:@plutonium:1521:ods"
inactivity-timeout="30">
<property name="connectionCacheName" value="ICC"/>
<property name="connectionCachingEnabled" value="true"/>
<property name="fastConnectionFailoverEnabled" value="true"/>
</data-source>
Thanks
Message was edited by:
user639281

RESPONSE from customer
====================
The database is restarted once a day in the morning. That could explain the problems in the morning. But there are also problems during day time after some hours of idle time when the database in not restarted.
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Thanls.

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Thank you for posting!
“Please click the Thumbs up icon below to give me a virtual high-five for responding.”
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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