Music appears grey with a sync symbol on iPhone 4 (iOS 6.0.1) on iTunes (newest version as of 11/20/2012) and will not play on iPhone. It is set to manually manage music.
So I got a brand new iPhone 4 from a Sprint retailer, and it came with the software that was available at the time of the release. I left it that way for a while and put music on it through iTunes (latest version as of 11/20/2012) with no problems. Then I updated the software on the iPhone to iOS6.0.1 and when i tried to put music on it through iTunes like normal the songs showed up in the library of the iPhone (still on the computer) however they were grey and they had a syncing symbol to the left as if it were still syncing the music. I waited and waited but it would not go away. then I clicked the arrow at the middle top of iTunes where it shows you what song is playing and everything else iTunes is doing, and it did not say that it was syncing the music like normal. Basically the library indicated the music was still syncing but iTunes was not putting it on. I currently have it set to manually manage music. I do not want to switch it to automatically sync or reset my iPhone because I will lose my information. Any immediate help would be greatly appreciated!
When I went to restore my phone, I may have found the cause of these problems. I never deleted all of my original synced songs before enabling iTunes Match.
When I just went to do the restore, I figured I'd delete all of my songs, then disable iTunes Match. After deleting about 3.5 GB of music and disabling iTunes Match, I ran the sync to backup my iPhone. It said there was still 2.2 GB of music. I checked my phone just in case and there was 2.2 GB there, probably the original synced songs that I never removed.
Anyway, I'm doing the restore now just in case and will respond tomorrow with how everything is working.
Similar Messages
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Whenever I try to move just one song from my iTunes library to my iPad, it will start syncing like 300 other songs randomly so I cancel everything. I have my iPad set to manually manage music but it still does that. And what's worse, I never get that one song I chose in the first place. The same thing with photos. I'll sync a photo and it starts syncing music as well. But at least I get the photo just fine.
Easy solution when on itunes simply go to the music tab and press on music library then browse what file which contains the music you want to be added same with photos
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My Ipod touch is set to manually manage music. I have put music from my computer and iTunes account onto it, and music from other people's computer and iTunes accounts on it. Unfortunately I dropped my iPod and the screen cracked. It still plays music and everything just fine, but it has problems with it's battery life so I'd like to just get a completely new iPod nano. Is there any way I can transfer all the music from my iPod touch onto a new iPod nano? From what I can tell it won't let me sync any of the music on my iPod touch that is from other people's computers onto my laptop, and so I wouldn't be able to put it on a new iPod nano. Hopefully that makes sense. I'd just really really like to be able to keep all that music and not lose 2/3 of my iPod touch music library because I want to put it on a newer Ipod.
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
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What has happened and how do I get my music back? Obviously I have some of it on iTunes but others I don't have anymore... I can't understand how my music would suddenly disappear when my iPod has been working fine. My iTunes was set to manually manage music (and even if it hadn't been, then my iPod would have been synced to it anyway, so that can't explain why it's gone) and all my apps are there as usual. It's the version of the iPod touch before the camera was introduced. Please help!
CharlieCharlieCharlieCharlie wrote:
My iTunes was set to manually manage music...
That makes it difficult to provide any assistance. I hate to say this but you chose to manage the music yourself and there's no way that i/we can figure out what you did that caused the problem. -
I upgraded to iOS 6.1.2 and now my iPad is sluggish and will not play music from iTunes
Need assistance with recent upgrade. I installed 6.1.2 and now my iPad is sluggish and will not play music from iTunes.
1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
2. Hold the Sleep and Home button down until you see the Apple Logo. -
My 30-pin dock is connected to my lightning to 30-pin connector which is connected to my iPod touch 5g. But my iPod will only charge, and will not play music through my dock, only through the iPod's internal speaker. Help please!
Have you tried resetting both the iPod and dock? To reset the iPod, press and hold the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
To reset the dock, unplug it and plug it back in.
B-rock -
The majority of music on my ipad is greyed out and will not play. .
The majority of music is greyed out and will not play. None of it is downloaded. It is all from CDs. I only have the one account. Please help.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I've bought and downloaded music from itunes, but the ends of almost all my songs are cut off and will not play, how can I fix this? Most of the music cuts off abouthalf way through the song, then it skips to the next one. Itunes also says I have not purchased the album though it is listed under my purchased albums. It's incrediabley frustrating, please help.
go to the itunes store. select more in the bottom right select purchased. then press the cloud icon to DL striaght to the phone. Id use wifi. you can also DL into computer then synv over to phone.
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i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
I purchased a song on iTunes and it is displayed in my list of SONGS. However, when I try to add to my iPhone 4, it displays with a small circle of dots to the left of the song title and will not play. How do I get this song onto my device?
Hi TKCDM1!
You should try to get this purchase onto your iOS device by using the suggestions in the following article:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
Itunes only recongnizes my ipod as a camera and will not sync, how do you fix this?
itunes only recongnizes my ipod as a camera and will not sync, how do you fix this?
See here: http://support.apple.com/kb/TS1369 Windows
or here: http://support.apple.com/kb/TS1591 Mac OS X -
I have followed the steps in order to manually manage the music on my 3GS iphone. (used the latest version of itunes and my iphone is up to date with iOS5) and it still is not allowing me to add music from another computer.
when i plug it into the second computer, it is asking me to click "manually manage music and videos" again. when i do that, it says it is going to sync with this new library and erase all music that is already there. i dont want this to happen! i only want to add a few select songs from each library. I have waaayy to much to add and erase every time.
both of the computers i am using are PCs and have my itunes id for homesharing... please help me!Refer to this article
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/HT1202
Notes:
iPod shuffle and iPhone are intended for use with a single computer. You cannot load music from multiple computers or iTunes libraries onto iPod shuffle and iPhone like you can with other devices. -
I installed iTunes to a new computer and authorized that computer but my music is grayed out. How do I get access to my music?
Is there a way to change that?
You can easily set up the iPod to automatically sync to your current iTunes library (or just do a Restore), but that will replace the iPod's existing content with content from your current iTunes library (erasing the iPod). If your old computer was "retired" gracefully and you were able to transfer its complete iTunes user data to your new computer, there is no problem because all of the songs on the iPod now are already in your current iTunes library. However, if there are songs on the iPod that are not in your current iTunes library, those songs will be lost. That may be a problem...
If you want to preserve what is on the iPod, you can try setting the iPod to Manually manage music and videos. I believe you can do that from an iTunes library that is not the iPod's currently associated library. Select the iPod in iTunes, so that you see its Summary settings screen. Check the box for Manually manage music and videos. (If iTunes puts up any warning about erasing or replacing the iPod's existing content, Revert the change and cancel out.) Click Apply. The iPod is no longer set to automatically sync. But you can add new content manually to what is already on the iPod. And the songs should not be grayed out.
However, you cannot use iTunes to transfer songs on the iPod to your current iTunes library (except for songs purchased from the iTunes Store). If there are songs on the iPod that are not in your computer's iTunes library, you should eventually "offload" those song files because your iPod can easily break, become corrupted, or get lost. iTunes syncs content in one direction only (from computer to iPod), but there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like iPod "transfer," you should get some links, including a CNET article on the topic.
Once all of your songs are "consolidated" in your current iTunes library, you can set up the iPod for automatic syncing to that library. -
after ios 5 the ipod that changed to music shows all my songs but they are greyed out and will not play
did uncheck all music and resynced afterwards. Got all my music back on the phone. Next morning, the phone had greyed out 1/3 of the songs all by itself. Seems to have something to do with syncing over wifi. No solution yet other than resyncing all my playlists one by one,
Combined with a battery that drained 5% every 5 minute before I reset the network settings, I am not impressed with Apple's premature launch of their new os. This is what beta testing is for, folks. The iPhone should be done with the growing pains. Shame.
(iPhone4 upgraded to ios5) -
My Ipod touch 2nd generation has been freezing today. We have updated, restored etc and now it will not play any music - as in no sound coming from it. It looks as if it is playing, but no sound comes out. It played ok 2 days ago. Any suggestions?
So, here is an update to my original question, in case anyone else has this issue. I spoke with a senior adviser at apple, who had me use the "devmgmt.msc" command in the search line of Windows 7; after expanding the USB controllers menu, she had me uninstall/delete the "apple mobile device driver" and then open "control panel" and "uninstall programs." Once the menu of programs was open, she had me highlight the program "apple mobile device controller", then repair it, and restart the computer. This fixed the issue and the iPod synced.
However, just one day ago, when I plugged in both the iPod, then the iPad (not at the same time), I get the message that "this library has already been synced to another iPod/iPad or other IOS device." It then asked if I wanted to set up as a new device or from restore of previous. That is wher I am right now; I am trying to get the same apple adviser again to discuss the case number. More to follow.
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