Music store freezes at about 90% loaded

After reading some of the threads I realize that I too have a similar problem (music store frezes up).Whenever I exit itunes after trying to enter, I get a message window that Quicktime Handler is "not responding" I then have to log off before being able to enter Itunes again. It used to work sparratically but since wiping my computer out. It will not enter iTMS anymore. I have even gone as far as wiping out my computer, and reloading everything to start fresh. I have the latest version of I tunes and Quicktunes, and have tried with no firewall protection. To no avail. Any ideas?? I want to spend money as well, (on music not computer fixes.)

It could be anything stopping it from loading. Do you get any error messages when this happens? Usually the main things that stop access to the music store is firewalls, antivirus suites, ROuters, and internet triffic.
Try disabling firewalls and antivirus when you can't get thru and see if you can after disabling them. It could also be your ISP causing it. Most cabel setups you share with the whole neighborhood. could be just the houses on your street, could be the whole section of the city you live in. If you only get these problems at night, Id say its due to the heavy triffic from everyone being on it.

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ITunes Music Store Crashes - Doesn't finish loading - Help?

Hi all,
For some reason my iTunes Music Store hasn't been able to load up on my Mac Mini with Leopard. It's been months since I tried to access it because I moved (I got a new ISP), and I am just getting this computer working after months of being down. I just re[placed the PRAM battery in ordewr to get the CD Drive working. After crashing a few times and checking the boards, I have tried a few things. I upgraded iTunes & all my Apple Apps with Software Update. No Joy. I downloaded Safari and reinstalled. No luck. I downloaded iTunes and reinstalled. I ran Disk Utility to repair permissions. No luck. The Store gets about 60% of the way and then quits with the message: iTunes has unexpectedly quit.
Details:
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000b1ffbd84
Crashed Thread: 0
Don't know what else to do at this point.
Any help would be appreciated.
Thanks. So long for now, Tom

Hi all,
I tried a few things suggested here, but they didn't solve the crashing issue, so I gave up and upgraded to Snow Leopard.
Sometimes things just go south I guess.
so long for now, TOM

Music store freezes up itunes

first time here, been reading the forum to see if anyone else has the same problem i have.
i use windows xp and have a 5G video ipod. however, my problem is in the music store. for some reason, my itunes store will freeze up itunes (i'm thinking it's a quicktime error) and it forces me to go into the task manager (sometimes) to manually shut down itunes or the dreaded windows message will come up saying there was an error in itunes. i found that after i bring up itunes again that disabling the music store provides me to use itunes without it freezing up.
however, there are times where i plug in my 5G ipod and the "do not disconnect" icons flash for a few minutes until it goes to the main menu on the ipod. the computer does not recognize the ipod and does not show up in itunes.
my brother has tried fixing the problem but it keeps coming back. (keep in mind i haven't updated to the latest version of itunes. i'm still running 6.01. yay paranoia about the mini-store!)
i have tried telling the people on the applecare line what is going on and all i get is "remove your itunes and reinstall it!" and for some reason, that's not the case. someone please tell me i'm not alone or point me in the direection on how to fix this so that i can show my brother when i take in my laptop to him tomorrow. thanks!

upgraded itunes and this issue is resolved.

Music store freezes

Hello all!
I am getting increasingly frustrated with the music store. At times it works well, I can purchase and download music, burn to CD, move songs back and forth off of my nano, update podcasts, no issue at all.
And then there are days like today when I go to open the music store and the access bar almost makes it across and then it stops. I can't access the music store. Period. I can do everything else in iTunes, I just cannot access the music store. It's like that portion of the software freezes.
If I restart my computer it usually works, but tonight I had to restart three times and still never got in.
I am connected to the internet - cable 24/7 access.
Any suggestions?
Thanks.
Dell Latitude D400 Windows XP Pro Norton Antivirus

It could be anything stopping it from loading. Do you get any error messages when this happens? Usually the main things that stop access to the music store is firewalls, antivirus suites, ROuters, and internet triffic.
Try disabling firewalls and antivirus when you can't get thru and see if you can after disabling them. It could also be your ISP causing it. Most cabel setups you share with the whole neighborhood. could be just the houses on your street, could be the whole section of the city you live in. If you only get these problems at night, Id say its due to the heavy triffic from everyone being on it.

ITunes Store Freezes and Won't Load

I upgraded to Windows 7 recently and ever since i cant get the iTunes store to connect. When i try to search for something in the store it basically just gets stuck on loading forever and then at that point i have to force quit to close iTunes. Can someone help please?

Okay so I did a little more research and i found out that hundreds of people had this problem when windows 7 beta was out, and they had the following solution:
To those of you running windows 7:
Apparently in w7 there are a lot of compatibility errors with security programs and itunes. I have Norton Internet Security 2009, and I added C:\Program Files\iTunes to the auto-protect exclusions, and i haven't had any hang-ups since; no need for hard reboots or anything. iTune's Store doesn't freeze either.
I also read that disabling windows media player network sharing service fixes it, which I ended up doing also, but I'm not sure if that really affected the outcome or not.
You don't have to take my word for it either, here are the two main places where I gathered my information, you can do the same:
http://social.technet.microsoft.com/Forums/en/w7itproperf/thread/598fe2b4-844d-4 12d-b195-5fa53dc62661
http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/0ccd936 d-a9b3-47ce-bb22-e9e699d6bd47
For those of you not using windows 7:
From what I read, I'm not sure if the same fix will work for your problem, but I encourage you to explore the site above for more solutions to your problem

Music Store Freezing

When I click to buy a song, I get prompted to enter my password like what usually happens. But when I enter the first letter of my password into the box, it completely freezes up iTunes.
Are there any updates to fix this?

I've had exactly this problem since late last year. I had several goes at Apple, who, as usual, washed their hands of it. When I complained further they said they would 'escalate' my problem. Since then, silence. For a minute there I thought everything would be fixed if the problem is with AOL - but if you're not using AOL then that's the end of that. I've tried everything Apple suggests, and I'm loath to pay a computer expert to come in and fix something that should work.
If I do end up having to do that I'll make sure I find out exactly what he does to fix it and let everyone know.

AOL users who can't connect to music store, come here!!!!!!

I was searching for web accelerator threads, since I couldn't connect the music store, and then I typed in, "aol web accelerators," and I found a thread that could turn off my AOl accelerators, but I couldn't turn it off. But the poster helped me enough, how to connect to the itunes music store. Enough about how I found out how to connect, and just forget about what I said before and follow these steps, hopefully it works. Sign out of AOL, if you are online. Go under you START menu on your computer. Then go under ALL PROGRAMS, or PROGRAMS. Then go under AMERICAN ONLINE and from there click AOL SYSTEM INFOMATION. When that box comes up, at the top of the screen click UTILITIES and at the middle of that section it should say, AOL ADAPTER, and press REBUILD AOL ADAPTOR. Once you press that, another box will come up that says something and under it it says OK, so press OK. After that sign on to AOL untill AOL is completely connected to the internet. Then try and go into the music store.
It worked for me, so hopefully it'll work for you.
Thanks for reading.
Windows XP

Yeah It would be nice if the put ALL windows forums in one section and leave it out of the mac sections, or atleast split the ipod forums one for windows one for macs but ho well...
I know for iTUnes they have a windows only section, but then for some reason they dumped all windows topics in the iTUnes for mac section too. so Time to Time we get mac posters here and have to redirect them

Accessing the Music Store

I am having trouble accessing the music store. Sometimes when I enter my login it works fine. Most of the time it will scroll saying "Accessing Music store" but it will never load or takes more than 45 minutes. Someone please help..

Roll down to the very bottom of the music store page and in the middle is where you can set it to what country you live in

Music Store Lock-Up

My iTunes works fine except the Music Store. It starts to load and stops just short and sits...and sits...and nothing. It started to happen when I downloaded the latest version of iTunes...never happened before that. I've tried to close and restart the program AND my computer. Nothing works. How can I buy music if the music store won't open?
Please fix!!!

Welcome to Apple Discussions!
See if this helps...
http://docs.info.apple.com/article.html?artnum=300870
(The issue is not impacting many other customers)
Also, have you tried reinstalling iTunes?
http://www.apple.com/itunes/download
btabz

Itunes WONT load the itunes music store!

i havent had this problem before. its pretty recent that it has occured. whenever i go to click itunes music store the loading bar appears like normal and it just keeps loading. i could let it sit there for hours and nothing would happen... it doesnt say CANNOT CONNECT.
-I have downloaded the most recent version of itunes so i know that isnt the problem
Please help
~Mike

I am subscribed to a similar thread and thought I would confirm the information on that one.
I too have never had a problem with the music store and then, all of a sudden, couldn't connect. I was getting an error message saying iTunes could not connect and I should check my browser. Did that and still nada so I posted on here (not having been able to negotiate the Apple website sufficiently to obtain an e-mail address!)
It appears that Windows recently put out a load of security updates and this may well be the reason that anyone using iTunes on Windows may not be able to connect. The security patch they have released apparently stops iTunes connecting to the internet and hence no downloads!
Apparently the Apple bods have said that this is a Windows patch and thus a Windows issue and should be fixed by Microsoft and they don't intend to do anything about it!
However, I reckon that as soon as someone notices that the revenue from sales has dropped significantly, someone will fix it. In the meantime though, it appears no solution on the horizon!
Oh how I pine for my Technic 1210's!

When listening to an audio book it freezes after about 10 minutes. I have done a soft reset, I have deleted the audio book and re- installed. My music plays with no problem.

Using my ipod nano -when listening to an audio book it freezes after about 10 minutes. I have done a soft reset, I have deleted the audio book and re- installed. My music plays with no problem.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

SLOW Music Store loading times (Safari too)

For the past few weeks (unsure if directly tied to a security or version upgrade), the ITunes music store has become painfully slow to load. The load bar starts, gets about 90% there quickly, then appears to 'hang', like it is having trouble loading the last couple images. All store pages have the same problem, including searches. Similar thing happening in Safari, though is more manageable since, unlike ITunes music store, the screen appears before it is fully loaded.
Other computers on my same home network, including both a mac and a PC, do not have this problem with ITunes. It is definitely just this one computer.
Have tried resetting Safari, playing with the buffer setting on ITunes, no luck.
Thoughts? Thank you

Hi Jim,
The 'refresh to force the page to load' symptom is usually a sign that you either have the wrong DNS addresses specified in your Network preferences or your ISPs DNS server are very slow.
Have a search for DNS on the Safari forum - there's quite a few posts and sample addresses for you to try out.
Good luck.

Music Store Connects Early AM, Freezes Later w/ 100% CPU Usage

Hi,
I connect to the internet using Hughesnet satellite (formerly Direcway). An important aspect of satellite, for any would-be troubleshooters of my problem, is that there is a time-lag from request to response of up to 1000ms (which is different than the <100ms response time of dsl or cable). Actual download speeds, however, are comparable.
Here's my problem. When I load iTunes and go to the Music Store, the main music store page loads fine. In the early AM (when I assume traffic on both the satellite AND Music Store is less), when I click on a "genre" (in this case, TVShows), it goes to the TV Shows page and I can buy another episode of "24".
But later in the day, after say 10 or 11AM EDT, when I click on a genre, it shows "Accessing Music Store" at the top and the horizontal 'barber shop pole' bar just turns and turns, without switching to the access progress bar. This can go on for quite a while (I've let it run for at least 15 minutes) and the only way to stop it is to end the iTunes process in Windows Task Manager. Also, if I go in to Windows Task Manager when iTunes is trying to access the Music Store, the iTunes CPU usage is a steady 99-100%.
I'm running iTunes 6.0.4.2, which is, I believe, the latest. I'm running AVG Antivirus and Kerio Personal Firewall, and have tried a couple of times with both of these off. Same result. I've also uninstalled and reinstalled iTunes.
I found this thread: http://discussions.apple.com/thread.jspa?threadID=473475
which seems to discuss a similar problem (Ok connecting in morning, nothing later in day) that turned out to be related to a specific ISP in the UK.
In the case of Hughesnet (or any satellite), this may be a combination of iTunes/Music Store possibly needing some quick handshake as part of a security protocol, and a satellite connection getting a little too slow to execute the handshake as traffic picks up. I don't know, just a thought.
But I DON'T think its on my computer - firewall, anti-virus or spyware - since it will connect during real low traffic houses (e.g. 7AM).
Any suggestions anyone can make would be much appreciated.
Thanks

I'm running LR with no speed issues on an Intel 17-860 quad core with about the same performance as your AMD Phenom II X6 1045T Processor. My system is also an HP, which originally had a single 1TB 7200 HDD. I've since added a second 2TB Black Caviar HDD, which provided no significant difference in LR's performance.
AMD processors do not implement hyper-threading and don't need it. I'd start debug by process of elimination:
1) Disconnect all externally attached USB, FireWire, or other externally connected devices except keyboard, mouse, and your single 1280 x1024 display. This includes all externally attached memory card readers, phones, ipads, etc.
2) Reboot and logon as Administrator.
3) Remove your Internet connection and turn off all Antivirus and firewall programs.
4) Open LR and under Catalog Settings set 'Standard Preview Size' to 1440 (slightly larger than your display width). Under the Metadata tab here make sure 'Automatically Write changes into XMP is NOT checked.
4) Create a 'New Catalog,' Create a new folder and add about 10 raw image file copies to it for testing, and Import it into the new catalog. In the Import module make sure under File Handling 'Render Previews' has 1:1 selected. Wait until all Preview building has completed in the Library module.
Try editing these image files inside the new catalog as you were previously.

I'm having trouble updating my iphone 4 since i updated to 4.3.3 i can't update it anymore. right now when i connect it to my itunes, itunes freezes for about 5 minutes then says something like "could not load sync service" any ideas on what i shud do?

I'm having trouble updating my iphone 4 since i updated to 4.3.3 i can't update it anymore. initially itunes would let me go so far as downloadin the new software then an error poped up as soon as the download finished, and now when i connect it to my itunes, itunes freezes for about 5 minutes then says something like "could not load sync service, reconnect or try again later" any ideas on what i shud do?

Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore

Since loading Itunes update my Itunes takes about 3 to 4 minutes to load and then when it loads it freezes for about 3 minutes and then unfreezes. This happens with every restart. I've have deleted and reload four times but still get the same results. t

Question: I've have upadated to the latest Itunes software but since doing so I've have had nothing but problems and yes
I have unloaded and reloaded at least 4 times. Now when I try to open Itunes using the short cut on the desk top it takes about 4 minutes or longer for the Itunes to start and then it freezes for about another 2 to 3 mintues and then starts. This happen everytime I try to open Itunes now. I even deleted Itunes from my hard drive and put it on my SSD to see if it would work and still nothing. I've always been pretty good at sloving my problems. But this one has me stumped. Is there anyone who as had this problem that would be willing to help me out. Router25. P.S. It only happen with this one application of software. Everything else loads up fast. This comput is about 1-1/2 years old. Most people would love to have this computer. 9 out of 10. Please help me someone. I ready have a grey beard and it getting grayer.

Restore from backup. If the issue continues, restore as new.

Music store freezes at about 90% loaded

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