Music store isnt working

i recently updated my itunes with the most recent version, now when i try and go to the music store it gives me a message saying: "iTunes could not connect to the Music Store. Make sure your network connection is active and try again." HELP PLEASE!

so after i posted the last message i immediatly figured out how to fix the problem.
go into internet explorer
go into tools, internet options
click on the advanced tab
scroll down to the security section of check boxes
then make sure "Use SSL 3.0" is checked
problem solved

Similar Messages

  • TS3297 my itunes store isnt working any ideas?

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    Could you post a screenshot of what you're seeing, please?
    Try going to the Store. Hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • Music store not working please help.. i havent been able to get onto it for

    months ago i accidently denied itunes to connect to my internet and now my music store is not working, the exact box that comes up when i click on music store is:
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    please can anyone help me, i also have trend micro virus protection and don't really want to interfere with it too much, if anyone could help it would be greatly appreciated, i want to start listening to music off the store again
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    I am having the same problem, but it began happening after I downloaded the new Itune 6 and I can't find anyone's help. I heve been looking for a solution for the past week and no luck.
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  • Music store not working

    Hey
    recently I have been having trouble connecting to the music store. I keep getting the message "Itunes could not connect to the music store. Make sure your network connection is active and try again".
    when i try to connect, though connection is not the problem as i can connect to the internet perfectly well. I had this problem once before and found when i downloaded the new version of itunes it worked again! However this time around after downloading itunes 7.01 its still not working
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    I too have the same problem , after soft reset it worked once but tried again and nothing happened just said it can't perform operation same as you

  • Music Store Half Working - Ideas Please

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    Its a problem on the WinXP machine I'm on.
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    I started using my iPod on my uncle's computer, as I am abroad at the moment, but I am going to sync it with my computer when I get home. I'm not really interested in purchasing songs from iTunes, I just wanted to have a look at the app - but I have to have a registered iTunes account on my computer for this to work? If it takes that much efforrt, I don't think it's worth it.
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  • Nokia music store not working on Nokia lumia 800

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    Moderator's note: This post has been edited. Let us maintain the friendly & respectful atmosphere of the Forum.

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  • ITunes Music Store Not Working for Windows XP? !!!!!The Final Solution!!!!!

    It IS a firewall problem. Most likely.
    A lot of people on these forums kept assuring us "it's your firewall settings" that's causing the problem, while others resentfully responded back with "but I turned mine off, that's not the problem"
    Well, yes, it most likely is the problem. I was in the same situation. iTMS wouldn't open for me and so i turned my firewall settings off on Norton, and it still wouldn't work. I didn't think I needed to bother with changing my firewall settings to add itunes since I wasn't even running it my firewall anymore.
    But out of desperation I decided to open Norton Internet Security, click on my firewall settings by pressing "configure" and then click "permit all" for iTunes.
    And it actually worked. For me. At least. But hey, I was cussing Apple for days until I tried this ...
    Dell Dimension 9100   Windows XP  

    I was getting the exact same thing with my 2nd generation Shuffle after I installed Itunes 8.1 to my computer. Couldnt load my Ipod at all.
    I was reading over in http://discussions.apple.com/thread.jspa?threadID=1244785&tstart=0 and tried what the guy suggested. I created a playlist of the songs I wanted to load to my Ipod, then clicked on my Ipod. I set the Ipod to autofill from the playlist I set up, then hit the Autofill button. I unplugged my USB mouse, waited 2 seconds, then plugged my mouse back in. Miraculously the playlist began to get loaded onto my Ipod and I can use it again. Unfortunately I have to do this every time I want to add or remove something from the Ipod, but hopefully Apple will fix this sometime soon (hint, hint!).

  • App Store isnt working on Air!!!

    I am having this probelm like 2 months now!!
    when i open my app store to download something i cant. See what it shows to me!
    please help

    May be a '.plist" problem.
    Close all applications.
    In Finder hold the option key down click the "Go" menu in the menu bar.
    Select "Library" from the dropdown.
    Librarry > Preferences
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    Try App store.

  • My app store isnt working?

    So the app store on my iPhone has stopped being user friendly. It started when I tried to update apps it was displaying, it wouldn't allow me to update saying the page was out of date and to refresh, no refreshing happened. So I deleted the apps because the red reminder was annoying me now that I have gone to reinstall the apps it won't let me asking over and over for my Id and password. What do I do?

    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
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  • My itunes store isnt working properly

    the itunes store doesnt load right
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    Could you post a screenshot of what you're seeing, please?
    Try going to the Store. Hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • My iphone won't sync with itunes and my itunes store isnt working

    my iphone and ipod will not sync with itunes, I have un-installed itunes, quicktime, and bonjour. i also updated windows. still will not work

    See the further information section in Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Error message: iTunes cannot connect to music store....

    I have been trying everything for the past day and a half and I still can't get my music store to work?? Everytime I open it I get an error message saying:
    Make sure your network connection is active and try again
    Can someone please help me?

    The same thing happened to me so I sent an email to apple. Honestly, I can't make any sense out of it but maybe you can. This is what they sent to me:
    I'm sorry to hear that you're having trouble connecting to the iTunes
    Store.
    I have verified that the iTunes Store is functioning and accepting
    connections, which indicates that the issue is related to your internet
    connection, local network, or your local computer itself.
    iTunes has a great new feature called Network Diagnostics that can help
    you diagnose and resolve issues that prevent you from connecting to the
    iTunes Store.
    First, make sure you're using iTunes 7.0 or later, which is available
    free of charge at the Apple website:
    http://www.apple.com/itunes/download
    Now follow these steps to use Network Diagnostics:
    1) Make sure that you have an active Internet connection.
    2) Open iTunes.
    3) Choose Diagnostics from the Help Menu.
    4) Select Network Diagnostics and click Run.
    The Network Diagnostics interface will help you identify and resolve
    any network issues that are affecting your ability to connect to the
    iTunes Store.
    Please note that certain types of software can affect the way a
    computer sends and receives information from the Internet. Here are a few
    examples of these types of software:
    * Virus and/or worm protection software
    * Web accelerators
    * Ad filters
    * Firewalls
    If you have any of this software, and if you cannot access the iTunes
    Store, you will need to configure these applications to allow iTunes to
    connect to the internet.
    Please refer to the documentation that came with that software, and if
    necessary contact the software's manufacturer. You'll need to configure
    the software to allow these domains to send and receive data from the
    Internet:
    phobos.apple.com
    phobos.apple.com.edgesuite.net
    Apple Discussions are another source of information about iTunes, where
    everyone from new users to professionals can interact and share their
    knowledge and experiences. You may find another user with the same
    operating system or ISP that may be able to help resolve this issue. You can
    find the iTunes discussions group:
    http://discussions.info.apple.com/itunes
    To use iTunes, your computer must meet the system requirements listed
    here:
    http://www.apple.com/itunes/download
    The sales and service policies for the iTunes Store are available here:
    http://www.apple.com/legal/itunes/ww
    Best Regards,
    Reneé
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/
    Thanks, but that didn't help me.
    iTunes Store <[email protected]> wrote: Dear Mary,
    I'm sorry to hear that you can't connect to the iTunes Store.
    I have verified that the iTunes Store is functioning and accepting
    connections, which indicates that the issue is related to your internet
    connection, local network, or your local computer itself. This article
    outlines some of the likely culprits:
    http://www.info.apple.com/kbnum/n300870
    Apple Discussions are another source of information about iTunes, where
    everyone from new users to professionals can interact and share their
    knowledge and experiences. You may find another user with the same
    operating system or ISP that may be able to help resolve this issue. You can
    find the iTunes discussions group at:
    http://discussions.info.apple.com/itunes
    I hope this information helps you to connect to the iTunes Store. Thank
    you for contacting the iTunes Support Team.

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