MuVo "device not connected" firmware update error

When I try to execute the plan given by Pook Kok Choy (below between "=====")
I successfully get MUVO_DRV_LB_00_04_250.exe installed.
When I move to step 2 I have the device attached to the PC but I get the message "device not connected to the USB port".
This happens, with the device connected and on while trying to install:
MUVOAudible_PCFW__40_2_L4.exe
Apparently, I am not alone in having this problem.
Apparently, this happens to others - using XP - specifically when trying to do this firmware upgrade in order to play purchased WMA, DRM protected music.
The PC recognizes the MuVo 28.
It assigns it a dri've letter when it is plugged in.
The install procedure for the *Audible* firmware does not see it.
Please help.
Tbanks,

JLRtist,
After you have installed the latest downloaded driver, did you run the player into recovery mode? Try this,press and hold the PLAY button, continue holding the button while inserting the player into the USB port for about 0-5 sec. Run the firmware update file.
Jason

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