Muvo Sport C100 Serious Problem

My Muvo sport c00 player it`s almost dead...when i turn my player on,i get this message " file system error"...the player has 256 Mb memory...i tried to format the dri've with FAT file system and worked , but i can`t copy any songs on mp3 player, i think the disk dri've is broken...can anyone help me? updating the firmware has no effect ...doeas anyone had this problem woth muvo sport c00 player ? and i bought it 5-6 months ago ( ...if u have a solution ,please reply...thanks

I have the similiar mp3 player. The software goes grazy frequently (shutting down and not turning on anymore), and the sollution have been reinstalling the firmware. But now i changed to vista and the update program does not run even in compatibility mode?When creative is doing a firmware updater with vista support?

Similar Messages

Muvo Sports C100 Froz

I put some songs onto my Muvo Sports C00 recently and when I unplugged it, it just shows the screen when inserted into the computer (The usb cable connected to some music notes). It won't turn off/on when I hold down the play button. What should I do?
P.S. What does the button on the back do?
P.S.S. Would it be a problem if I just put songs on it without putting them into folders?
Thank you in advance.
~Atrain

The button on the back opens up the case ... where the battery and SD card are located ...
Try removing the battery, wait a moment, then reinsert the batteries.
Also you can load tracks onto the SD card from any card reader.
We have two here used extensi'vely (you should see my wife's almost 2-/2 yr old C00 - looks like it has been through a war) and they take all the abuse you can give them, and keep on playing.
FWIW since the player has minimal playback ie normal, shuffle, that's it you are best served to just put all the tracks in the root of either the onboard memory or the SD card.
good luck with it,
jake

MuVo Sport C100 - Neck St

Anyone else having a problem with the neck strap on the Muvo Sport? I just got deli'very of mine today and noticed that if you attach the player to the neck strap it's possible for the player to easily unhook itself from the strap...as I found when it bounced off down the room!! I'm not too fussed as I probably wouldn't have used that strap too much.
To me it seems to be a design fault but has anyone else noticed?

Yeah, I think I see what you mean. I've kind of looped the 'string' around the hook a couple of times and that seems to work really well!
After a few hours playing time I think that this is a pretty good MP3 player, as I'd expect from Creative (my original NOMAD Zen is still going strong!). The only quirk is the software...i.e. getting used to MediaSource after years of PlayCentre....and having to change the naming convention of my ripped files!! But these are minor and I'm pleased I stuck with Creative...again!

1GB sd card for Creative Muvo Sport C100 questi

I want to get a GB sd card for a Creative Muvo Sport C00. I was thinking of getting it from amazon. Can anyone tell me
)the name of ones that will works with the Creative Muvo Sport C00.
2)the best one I should get (or should I just get the cheapest).
Thanks

It sounds like something got corrupted in the memory. I would reformat and transfer the music again. Won't take long ... 256MB with 50-ish tracks at USB2 speeds is quick.
jake

MuVo Sport C100 and MMC c

I have a new kingston 52mb MMC card.
My pc sees the card 'out of the box', the Muvo indicates that a card is there and when conected via usb card shows, however attempt to access it (write to it) io error.
PC writes no problem, muvo does not see any music copied via pc, shows 'no music'
specs say card should be ok.
any ideas

Search for C00 and MMC in the past threads as I have seen something before where only certain types (not makes) of MMC card worked. Did you know there were different types? Nor did the others till they had problems!
PB

Muvo Sport c100 Firmware Prob

About a week ago i bought a c00...
The Seller says it has no standart fm but if you update firmware this option will be open...
Before the firmware update i use gb sd card but after the firmware update i can't use it...
How can i load the old firmware version?
In the site just firmware downloadable ,,5...
Thanx for now...

Lugarek,
I would contact support directly. Here is their contact information by region:
AmericasEuropeAsia
It will accept up to GB SD cards.
Jeremy

Problem battery life MuVo Sport C

in creative web site, muvo sport c00 battery life is 8 hrs.but my muvo' s battery life is 3-4 hours..( battery is duracell )my muvo has two harddisk...once itself 256 mb diskthe other one is 52 mb carddisk where is back of the muvoi always listen songs from 52 mb?( carddisk ). is that the low of battery life ?you are listen from 256mb muvos itself disk. the battery life 8 hrsand if you are listen from carddisk 52 mb. the battery life is 4-5 hrs...is it maybe ?

I had the same problem. I played the music loud and used
tunes with high bitrate. 4-5 hours at the most for batteries.
My solution to my problem was to get a plastic AA bsttery
holder from radio shack and small alligator clips and connect it
to the AAA terminals and velcro it to the back of the player.
It don't look pretty but works good. Actually I like the look
because it don't look sissyified but thats my $00.2 worth.
scroffa...

Will there be a fix for Firefox's problems with Hotmail. I have gone back to 3.5.9 but mostly I am disappointed by the lack of action on this serious problem where a major and critical feature of a major international website is unavailable in the Firefox

Will there be a fix for Firefox's problems with Hotmail. I have gone back to 3.5.9 but mostly I am disappointed by the lack of action on this serious problem where a major and critical feature of a major international website is unavailable in the Firefox browser.
== URL of affected sites ==
http://www.hotmail.com

We've reached out to the Hotmail team and they've determined that this is a bug in their code. (It was masked by a timing issue in 3.5 that was fixed in 3.6.) We've worked with them to develop a fix but they may not have deployed it yet.

What do i do ? My i phone 4 has no option to reduce the motion picture. It is causing me a serious problem. Can anyone please help ?

After several attempts to get some help from Apple, it has become clear to me that my i phone 4 has no options within accessibility to reduce the motion picture.
I have a serious problem with the new software but unfortunatly i cannot go backwards with this update. Apple for obvious reasons will not advise any downgrading options. Can anyone please help me? Is there a third party option here. I do not want to pay for a new phone or replace the i phone as i run a mac,desktop and i pad... !! Thank you.

Giansh2006 wrote:
I don't quite understand why you have asked me about why I'm keeping my URL secret?
It's only that I'm not clear why you are reluctant to post it. If you have a podcast in the iTunes Store then it's there for the world to see - they might search on its subject or title, for example, even if they don't actually know about it from you. If you look at other posts in this forum you will see that usually people post their URLs and then I can examine the feed and hopefully find out from that what the problem is. Without this information no-one can give you anything more than wild guesses.
If you are still reluctant to post the details and want to have a bash at diagnosing the problem yourself you may find my web pages helpful:
How do I make a podcast?
how to diagnose a podcast feed
Why don't my podcast episodes show the podcast image?

Serious problems including battery overheating

My dad and I both bought Revolutions and have had the same issues with our phones (listed below). We truly believe that the LG Revolution is a defective phone - what are the odds that we would both get "lemons"? While at the Verizon store on 3/13, the store, corporate customer service, and LG claimed to not be able to do anything for us except send us refurbished phones or return our phones to LG and have them worked on (HA. Seriously? Go without a phone? We don't have a land line anymore - might as well dump us on a deserted island). We were notified today, 3/15 that the phones were in the store ready to pick up, but they didn't come with new batteries! SERIOUSLY?!?! THE MAJOR ISSUE WITH BOTH IS THE BATTERY OVERHEATING! These phones are bound to either burn us or kill us. We don't want someone else's "fixed" phone, because it will just do the same thing! Unless Verizon will help us, I'm afraid we are going to get iPhones from another provider, as well as go to the BBB to file a formal complaint. I really don't want to, but I can't believe how much we have spent for our little death machines. We really hope Verizon will cooperate and uphold the standards they set forth in their employee handbook. We would love to be contacted by someone who can help. Please, don't give us the run-around. As anyone can see, factory resets, changing settings, etc. don't work. We have put up with those suggestions for months with no improvement.
My Dad's Revolution:
Bought LG Revolution ~July 3, 2011 for $250 + taxes & fees, car charger, (and eventually extra chargers). Over $300 total put in.
Battery gets overheated to the point that the phone is too hot to touch. This drains the battery from any percentage of battery to 0% in a matter of minutes. FIRE HAZARD IN YOUR POCKET! My dad's chest was almost burned! If it is too hot to touch on the outside, what is it doing to the guts of the phone?!
Not receiving text messages and picture messages that are sent
Internet doesn’t work properly - only when it feels like it
Loses data connection between 3G/4G/Wireless
Not always getting voice mail notifications
Phone burned up 2 wall chargers
Freezing
Phone is ringing, but the “answer call” screen doesn’t come up, so there is no way to answer the call
Phone rings once and then shows a missed call. When calling the person back, they say it rang the normal number of times before going to voicemail.
Not keeping a charge
Called sister next door and Dad could hear them, but she couldn't hear him. He called back and he could hear her fine, but she said he was very "scratchy" - keep in mind this is NEXT DOOR.
My Revolution:
Bought LG Revolution ~July 9, 2011 for $250 + taxes & fees, (eventually, multiple) car charger(s), insurance plan, (eventually, additional wall chargers) $400+ for the total cost
Battery gets overheated to the point that the phone is too hot to touch. This drains the battery from any percentage of battery to 0% in a matter of minutes. FIRE HAZARD IN YOUR POCKET! My thigh has almost been burned! If it is too hot to touch on the outside, what is it doing to the guts of the phone?!
Paying for “Unlimited Data” and phone constantly says “Mobile Network State: Disconnected”
Not receiving text messages and picture messages that are sent
Not being able to send text messages or picture messages
Getting the same text 3-4 times
Sending a text once and recipient getting it 3-4 times
Internet/apps don’t work due to no data
Loses data connection between 3G/4G/Wireless
Not always getting voice mail notifications – getting voice mails 14+ days late. This creates a serious problem for time sensitive messages.
Phone burned up 4 wall chargers and 2 car chargers
Freezing
Phone is ringing, but the “answer call” screen doesn’t come up, so there is no way to answer the call
Not keeping a charge. On a daily basis between 7:30am-12:30pm, I go from 100% to 20%. In the store on 3/13, the Verizon rep witnessed my phone go from 81% to 68% in about an hour
Phone rings once and then shows a missed call. When calling the person back, they say it rang the normal number of times before going to voicemail.
In the beginning, I would get email notifications and after I would read them, it would appear that they were “marked as read”, however, after I back out of the program, it notifies me of the same emails that I just read, only they’re once again “unread”. Now, I’m not getting ANY notifications of email except in the top drop-down screen, which if I click on it, I can see the emails, but after I back out, they disappear because the program decides not to work.
GPS is unreliable. It often says that I'm 2+ miles away from where I actually am.
The phone does what it wants to do when it wants to do it – not when you tell it to! All of our previous phones have given us reliable, clear service. What is wrong with this picture? HELP!!!

Hi I recently had the same problem with the LG Revolution. In fact it had been one of multiple replacement models that I had received in just a few weeks. The first two devices I had problems with them recycling power, I would make calls and they would make the same call multiple times i.e I would get through to the person I was intending on calling and the phone would call them on like a three way call asking me to merge the conversation I was only having with one other person... The 2nd replacement only lasted a few days. I was playing Words with Friends it gave me a sim error out of nowhere shut down. I checked the card after removing the battery and powered it back up. I was fine for about 10 minutes shut down and I was never able to turn it on again. The next phone they sent I received a few day ltr was the frosting on the cake. As soon as I tried to set it up the problems began. The phone was recycling power so much that it wouldn't fully power up before shutting down. Tech support insisted it had to be the battery, that there was no way they sent me 3 bad phones within 2 1/2 weeks... The new battery was sent over night. So I charged it up and gave it a go. It seemed fine at first, but then started acting up again. I resorted to it wasn't the battery and figured when I got to a land line or another line I would call Tech support. I was driving the phone was in my right lower scrub pocket apparently because of whatever mechanical defect it had overheated and burned me. I have been kind of at a loss when it comes to the Customer Service Dept. I have reported the incident to them even called to find out who to send my co pay bills too, no response. However they did have the nerve to send me a text asking for the device back or they were going to charge me $500. Now I'm thinking may be if people started taking things like this to the media they would act on it...

HT6154 Having SERIOUS problems with iOS 7.1 on my iPhone 4S!!!!

I am having SERIOUS problems here. Let me give you a rundown:
I have to reboot my phone (or turn it off and on again) to see the correct battery percentage (but I'll address that in a second), and once I reboot it or bring it back up again, it has to restart itself (in the middle of use) about 3 or 4 times before it stays on consistantly; all the while reading the percentage of battery it remembers from the last reboot. Now, about the battery percentage: I restarted it before I charged it last night and it read 16% -mind you, after it had to shut itself down and restart 3 times. I put it on the charger all night, and it still read 16%...but I decided to run a battery cycle (charge it all the way up, and drain it all the way down) to see if that would help. Sad to say, it did not help; infact it made things worse. It now flip-flops in between the Apple boot-up symbol and a black screen when plugged up to a charger or a computer. The computer cannot read the phone being plugged in so I cannot do a manual restore from iTunes.
Best yet, I upgraded to 7.1, and had the SAME EXACT PROBLEMS I AM HAVING NOW. I did a complete restore of my phone, and even set it up as a brand new iPhone, not even a restore from the last iCloud backup, and just loaded all my content from my Mac...and the problems decided to follow -even after the fresh restore.
I'm toying with the idea that it may be a hardware problem, but I would love to know if anyone is experiencing the same issue.
I have no idea what to do... please help.
I use my phone for business constantly, and almost cannot do my job without it.

ok well seeing that your are having major issues with the battery and the loading screen it is a hardware issue. reseting it wont help that at all. what you need to do is take it to apple and let them look at it. They can tell you what is wrong with it and how much it would be to fix it ( if it is possible your situation is really bad) but if its not they might give you a discount if you give the iphone to them.

Lookout OPC Client – Asynchronous I/O and Update Rate serious problems (Sequence of data)

I am using the Lookout OPCClient driver to connect to AB PLCs (EtherNet/IP protocol) and power measurement equipment (Modbus TCP protocol). The OPC server is the NI OPC Servers. The data that are read out from PLCs and PMs are energy meter readings, energy counters, power, voltage, current, frequency, power factor and el. energy quality measurements (THD). That energy meter readings are being stored in SQL database.
I am experiencing a serious problem regarding the accuracy of the meter readings. Several times per day, randomly, meter readings are losing the time sequence. For example, sequence is: 167, after few seconds 165, 166. In other words, present value followed by two previous old values. That generates a serious problem in our application that is expecting a naturally rising sequence of counter values.
Analyzing further, I isolated the problem to the connection between Lookout OPCClient and OPC Server. I made a simple application in Lookout 6.7 (opcproc.lkp, attached) with OPCClient parameters: NIOPCServers, OPC2, Asynchronus I/O, Update rate: 10000, Deadband: 0.0, that is reading just one tag from NI OPC Servers demo application (simdemo.opf).
By using OPC diagnostic tool from NI OPC Servers I record the sequence of OPC requests and responses. I found out that OPCClient sends every 2.5 sec “IOPCAsyncIO2::Refresh2()” call that is request for refreshing of all items in one OPC group. Few milliseconds later OPC Sever responds with callback function “IOPCDataCallback:: OnDataChange()(Device Refresh)” that actually refresh the data.
This periodic sequence is intrinsic to the OPCClient and cannot be disabled or changed (by my knowledge). This sequence is periodically interrupted by “IOPCDataCallback:: OnDataChange()” caused by update rate parameter of OPCClient (client is subscribed to server for periodic update of changed items).
In the case of demo application on every 4 refresh callbacks caused by refresh requests (2.5 sec) there is one update subscription callback determined by Update rate (10 sec).
QUESTION 1:
What is the purpose of update sequence and update rate when we have every 2.5 sec fresh values?
PROBLEM
The problem arises when we have a large number of items in OPC group. In that case the OPC Server starts to queue refresh requests because they cannot be fulfilled in 2.5 sec time because of large number of I/O points that must be scanned. At the same time update subscription callbacks are running at the period determined by Update rate. I observed in my production system that regular update callbacks has higher priority than refresh callbacks from the queue. That causes the loosing of timed sequence of data. After the update callback with fresh data, sometimes follow one or two refresh callbacks from queue with old (invalid) data. By adjusting Update rate parameter (1 hour, 2hours …) I can postpone the collision of data refreshes but I cannot eliminate it. Furthermore, the 2.5 sec automatic refresh are large burden for systems with many I/O points.
QUESTION 2:
Is there a way to disable automatic refresh request every 2.5 sec and just use update requests determined by Update rate?
QUESTION 3:
Is there a way (or parameter) to change the period of automatic refresh (2.5 sec)?
This problem is discovered for Lookout 6.5, 6.6 and 6.7 so I could say it is intrinsic to OPCClient. If I use synchronous I/O requests there is not an automatic refresh, but that is not an option for large systems.
Thanks!
Alan Vrana
System engineer
SCADA Projekt d.o.o.
Picmanova 2
10000 ZAGREB
CROATIA
T +385 1 6622230
F +385 1 6683463
e-mail [email protected]
Alan Vrana
SCADA Projekt d.o.o.
ZAGREB, Croatia
Attachments:
opcproc.zip ‏4 KB

The physical connection from LV to the switch is (I believe) copper crossover to fiber converter into a switch. Then, fiber from the switch to the end device (relay). The relay has all of the typical modbus registries and has been verified by inducing signals in to the system and measured/polled in LabVIEW and observed Variable Monitor. I am working with LV 8.2 and 8.5.
An OPC server would only add an additional translation of addressing within the configuration. The only real draw back would be the network overhead required to do this processing and not being representative of the end design configuration.
I will reiterated my question in another way:
I must answer the question to management that relates to data collection, test results and analysis; how often are you polling the client in relation to the outcomes measured? At this time I can not point at any configuration in the set up and execution that directs the data framing rate. I only measure the traffic and work with results. This needs to be clearly identified based on the relay modbus/tcp design capability of supporting an fixed number of client requests per second.
For testing purposes, I would like to be able to stress the system to failure and have prove capabilities with measured data. The present problem is that I have no basis to establish varying polling rates that effect the measured data transmission.
This raises another question. What handles the Variable Monitor data requests and how is this rate determined?
Thanks for your interest in my efforts.
Steve

"Serious problem has occurred" when exporting

I'm using CS3 and when I export my movie as avi, or as flv, or wmv, or anything, it says "A serious problem has occurred that requires Adobe Premiere Pro to shut down."
I just finished putting this movie together and am trying to export it for the first time. I opened my other movies and tried re-exporting and they worked fine. Can someone help me?
My email is [email protected]

>uses the same video formats and audio formats
Well... what ARE they?
Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0
What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0
What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0
Report back with the codec details of your file, use the programs below
For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en
For Mac http://mediainfo.massanti.com/
Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project
How many hard drives, and how much free, defragmented space?
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t

Serious problem with my iPod Classic/iTunes

I have a 6th Generation iPod classic (80 GB), and recently, I have been having some serious problems with it.
When I connect it to iTunes, there is usually no problem, it shows up, plays and displays the music correctly, etc. However, if I try to ADD any music to it, iTunes will freeze, then close, and within 5 minutes, my entire computer will freeze completely, and be shut off. For whatever reason, happen when my iPod finally disconnects because my computer turned off, all of my music is missing from the library (This doesn't happen every time it freezes, because I try to disconnect my iPod manually before everything freezes). The music is still on the iPod, (it says that I have XX.X GB of "other" instead of music/videos), but it doesn't show up. When I plug in my iPod, iTunes says that there was a problem and I need to restore it. The first time this happened, I lost over 5,800 songs, but I forgave Apple, because these things do occasionally happen, plus I had no idea what exactly went on. The SECOND time happened within the same week, after I had put 800 songs back on the restored iPod. The first time happened when I was using iTunes 10 (which is seriously buggy on my computer, and freezes often), so I switched to iTunes 9 (still buggy, but doesn't freeze quite as much), and the same thing happened. So now I'm thinking it's my iPod's fault. My iPod does a whole host of minor problems over time such as making certain songs cut off at a certain specific point for no reason (Always the same song, always the same cut off point, and I can't fast forward past it, I also can't delete the songs because if I highlight them on iTunes, iTunes will freeze, and if I find them under the music folder in iPod control, my computer will freeze), freezing the entire iPod for seemingly no reason, and somehow messing up my album artwork (it will appear as "Colourful Static"), along with alot more.
I know this is a troublesome problem, but if anyone could somehow shine some light on this problem, it would be tremendously appreciated.
Thank you
-Eric Luna

Unfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together?

Serious problem with blackberry 9300 Curve handset and denial from BB to replace the same, under warranty.

Dear Blackberry Authorities,
It is really a horrible experience with the handset of blackberry for me. I have purchased blackberry Curve handset 9300 on 22nd April from a "Phone Store”, Shop No.78,79,community centre, New friends colony, New Delhi, The Invoice No. is 319,The details of the handset are as follows:
Handset: Blackberry Curve 9300 1256-India Qwerty-Pink
Name: Blackberry 9300: ETA-716/2010/WRLO
Model: RDA71UW
It has been more than just three months ,when i purchased this handset ,It worked fine for about only fifty days from the date of purchase and from the second month ,to my shock, serious problem started in the handset and some time it was getting hanged ,sometime some keys in the keypad did not work ,some time it was getting hanged the moment I receive incoming call., sometime sms sending problem, some time some other problem ..Every time I used to switch off the phone and start again, then it used to work but after some days again there were some other problem occurring in the handset.
The phone was not getting connected to PC from the starting, and i have tried so many times but i fail to get success.
Many a times when I used t send sms the entire alphabet typed on sms has gone separately as a single alphabet in a particular sms to the recipient, causing embarrassment for me in my organization. I would blame the black berry for this embarrassment as this has caused due to faulty phone they have sold me,
I am service class person and i get occupied with my work at office in the day hours and doesn’t have time to go to the service centre of blackberry every time the problem occurs, as there are only one service centre available in Delhi at Lajpat Nagar.The service centre is about 20 Kilometers away from the area my office is situated, I managed to keep the phone running by switching off and switching on after one or two minutes, every time the problem occurs but in the first week of last month ,when the problem started continuing after switching off and switching on also ,I was bound to go to service centre at noida since it is close to my place (about 14 Km) in comparison of Lajpat nagar at new delhi,the service engineer at blackberry service centre saw my phone and said there is some software problem which can be rectified by reinstalling the software, and there are some hardware problem also (some keys on the keypad is not et. all working) ,for which i have to surrender my phone to them and they will send it to the Blackberry Office (they did not give address) and it would take 15 days at least ,thus since I had no back up phone and my each and every contact no. was there in phone it was difficult for me to give them handset at that time ,so I requested them to rectify the software problem by re installing the same.
I asked the service manager to get the backup of all the data and contact no saved into the phone, but they refused to do so and they asked me to go to some other shop nearby to get the data backup, I went to that shop and they asked 250 Rupees for data backup of my phone. I was bound to say yes to them for the amount the charge for backup .I gave them my handset and after 20-30 minutes they came back to me by saying, we cannot store your data backup as it is not connecting to PC. It was a highly disappointing reply for me.
Then i again went to your service centre and written down some important contact no.(the number which was stored on phone book) on piece of paper and taken out my SD card ,and gave them handset for re installing the same.
They gave me my handset after one and half hour and said" now it would work fine except hardware problem.".I came back and to my utter shock again after two three days handset was into its old condition ,then also I tried to manage with handset and when i could spare sometime I went to your service centre again on 24th July at Noida,
they took the phone and said it would take 12-15 days to return the handset after rectifying the problem,when i requested them to change the handset with a new handset which is at least in good working condition , they clarified that if the hardware problem is not manageable or repairable ,i would get new handset had no option except to give them handset for rectifying the problem.
Now,It is the time for a biggest shock from blackberry people-Today on 3rd August ,i have received a call from noida blackberry service centre to inform me that my handset cannot get repaired under standard warranty conditions of blackberry as there are some moisture into the phone and there is no warranty if there is a moisture inside the phone.
Thus now i wish to inform all the concerned ,Blackberry/Research in Motion ,managers/authorities ,that i have explained above ,all the things ,happened to me in last three months of my purchase of handset, in detail ,so i would again request to Blackberry/Research in Motion ,managers/authorities, to rectify the problem of my handset or change the entire handset so that I can use the same peacefully and should not roam around the service center of blackberry.
Giving this lame excuse that "there is a moisture inside the handset and thus it can’t get repaired or changed under warranty " is a clear case of cheating and harassing the customer, I have bought the handset to use it for my communication purpose not to roam around the blackberry service center nor to put water or moisture inside the handset and play with the handset and fight with all of you.
If there were some moisture inside the handset then that should have been seen by the noida service centre people also during my First visit itself by them and they would have refused taking the handset for repair. They did not refuse but accepted handset and reinstalled software also, If there was some moisture that would have been seen by them that time only.
In my second visit also the took my phone and seen the inside condition also of handset in front of me ,they did not see any moisture, that time also ,and now after 10 odd days ,there are some moisture inside the phone??????.
I have no idea how blackberry keeps its handset ,which has come to them for repairing ,but if there is any trace of moisture into my handset ,that would have come into the handset ,during these 10 days only when phone was with blackberry authorized service engineers for repair purpose. What I know is that My Blackberry handset is under warranty and it is not working properly thus it should be replaced by Blackberry.
On the keypad if some key are not working that is a hardware problem which was there in the handset and it has no connection with the moisture.
If this is the way blackberry is treating its customer, i would say it is harassing its customer, and does not want to rectify the problem .in this case, I would have no option left except to go to the consumer court in Indian judiciary system. And moreover i would inform my and other friends, organizational employee also not to use services/or buy blackberry handset if this is the way BB is treating its customer.
I would request all the concerned persons/managers/authorities of Blackberry/Research in Motion, take action into my case urgently and rectify the core problem into my handset instead of giving lame excuses, and change the faulty handset of mine with a new properly working handset under warranty condition.
Best Regards
Asim
Edit: Personal information removed. At no time should you provide any personal information to any other community member. Please review the Community Terms & Conditions and Support Community Guidelines for additional information.

dubem747 wrote:
It looks like your phone has a some virus, use your computer to scan and remove it.
not possible for it to have a virus and a PC would not know how to scan the OS as its protected
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