MVP List #32 (March 31 - April 6, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
If you want a good example of our Community, check out this thread. A user is having some latency issues and while we don't have a solution yet, our forum members are working hard together to figure it out. This type of collaboration is what makes this community great!
Post of the Week:
Big thanks to Justin for help in solving an annoying email issue!
Member of the Week:
TNS is our member of the week for helping out with a timely question- how can a user be sure they are subscribed to MLB Extra Innings? Find out and play ball!
Top Kudoed Authors:
Author
# of Kudos
1
Justin
12
2
Smith6612
12
3
NWNJ
10

ElizabethS wrote:
Hi prisaz
Unfortunately, a user's IP is considered personal information. If they post a copy/paste, we are able to edit it out. However, when it's in an image, we have to remove the entire thing. But when we message the user, we ask them to obscure their IP and to re-post the image.
Good reason, makes sense. But couldn't you edit the image (with an image editor) and cover up the IP address? I do that kind of thing all the time with images I post here to protect my privacy (although as you know I occasionally do screw that up ). Would save the confusion and need for the user to repost the image.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

Similar Messages

MVP List #72: March 30 - April 5, 2013

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of the Week:
One of the great mysteries of the Internet is why you can easily access every web site in the world- except the one you really need to get to. I never knew why that happened- all I knew was that it made me crazy. That is- that's all I knew until I read through this thread. Thanks to all who helped explain the issue and solve it!
Post of the Week:
Do you have "friends" like I do who love to go into all your electronics and change the language settings so you have no idea what you're reading? No? Just me? Well-just in case you make friends like mine, Lordofring has a great explanation of how to change the language settings on your IMG guide back to English.
Member of the Week:
If you want to know the differences between some of the various Set Top Boxes (STBs) out there, Pkegney has a great little comparison of what you can except from different models and what you should look for. Many thanks, Pkegney- congrats on being our Member of the Week!
Top Kudoed Authors:
Author
# of Kudos
1
Smith6612
23
2
Justin
22
3
Armond_in_NJ
20
4
Somegirl
16
5
PJL
14
6
Walt178
13
7
Mattcut99
13
8
Prisaz
10
9
RevSBL
10

Hats off to Walt (and of course many others) for a strong effort to provide good support.

MVP List #144 March 28, 2015 – April 3, 2015

The Verizon Community Forums Most Valuable Posting List is where we recognize the great work that you all, our community, continue to do each week in these forums. Even if you’re not listed below, a huge THANK YOU to all of your contributions. If you are listed below, extra kudos to you… we really appreciate you! Until next week…
Thread of the Week:
This week’s thread of the week is “Email Security Settings Change.”
Post of the Week:
Thanks to GuardianHope for your post on the thread “Macbook keeps disconnecting from FiOS wifi.”
Quote of the Week:
"Quantum boxes locking up:"
“There is a known software issue that a lot of people call a "memory leak". When the memory ram gets low it doesnt free what it should, stays low and you see a lag. Some have said this has improved with a recent patch, but others say they are still seeing it. One thing that helps for the time being until there is a 100% fix for it is rebooting the box once a week or every few days all depending on how much you use the guide, dvr, etc... which frees up the memory.” SinCara
Top Kudoed Authors: Thanks so much for your posts, guys! Kudos to you!!
CRobGauth: 7
TNS_2: 7
Smith6612: 6
Popo7994: 5
MisterVapor: 4
MVP:
This week’s MVP is somegirl!! Thank you so much for your contributions this week! Congratulations!!!
Regards,
Nilsa_VZ

Chris,
As one of the South Florida VMUG leaders I think this is a great idea, however this is the 1st I have heard of this. I have not been able to find any registration links so please forward me whatever you have for the April 15th date and I will start promoting this.
[email protected]

MVP List #31 (March 24 - 30, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
If you're a parent of young kids, you can't help but know that Verizon FiOS has a new channel. That's right, Disney Jr. has arrived! If you're looking the channel, check out this thread for more info.
Post of the Week:
Huge thanks to Somegirl- one of our newest Community Leaders- for helping a new Verizon customer set up her Verizon email. It's always tricky figuring out a new system, but Somegirl's answer (with pictures!) got the job done.
Member of the Week:
Can I tell you all a little secret? I'm not a technical person- at all. My eyes glaze over the minute acronyms and tech talk are thrown around. That is why my favorite threads on the boards are those that give great answers in a clear, concise way. Hubrisnxs does just that here in a great thread about what to do when you think you're having a service outage.
Top Kudoed Authors:
Author
# of Kudos
1
Questioning
17
2
Lasagna
16
3
Animexsolider
14
4
Prisaz
13
5
TommyRox
11
6
Justin
11
7
Somegirl
11
8
Meeseman
10

First thanks fo the kind words Heather and Armond. I really never thougt I would rate "MVP" status, after losing my job in IT support a few years back I have participated in a few forums but this one seems the most civil and informative. I have learned a lot over the years posting questions and reading real experts' posts (there are too many to mention) I am really happy to give back to this awesome community.
If a forum member gives an answer you like, please give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem. Thanks !!!
http://forums.verizon.com/t5/Verizon-net-Email/Fix-for-Missing-Inbox-sent-folders-etc-with-Internet-Explorer-11/m-p/647399

MVP List #39 (March 27th through April 2nd)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of the Week:
Great dialogue about what a new FiOS HDTV user can expect after his big switch from DIRECTV in the Have a Few HD Receiver Questions thread. The community is really the best place to come for these answers...from people like you!
Member Of The Week:
Member of the Week goes to mattheww He gave great information in the
Problem getting online, DSL and Windows XP thread. So many of us are still on XP and there is some great information here!
Post of the Week:
Jimryan gave a great definition on the Dynamic Range Setting on the audio menu! This post may also be featured in Verizon's Spotlight magazine! Thank you!
Congrats to our top Kudoed Authors!
Screen Name
# of Kudos
1.
Hubrisnxs
59
2.
Smith6612
34
3.
Keyboards
15
4.
JLI365
12
5.
Spacedebris
9
6.
Prisaz
9
7.
Jonahlee
9
8.
Dmking79
9
9.
Somegirl
8
10.
Trendkill
6
11.
Svknyc
6
12.
Cbwoodstock91
6
13.
Pamu77
6
14.
sweetbabylee
6

To be fair, my "All knowledge is worth having" life motto is borrowed from Jacqueline Carey's Kushiel's Legacy series. It's a terrific line, and I fell in love with it the first time I read it.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

MVP List #30 (March 17 -23, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
The great news is that FiOS TV gives you a lot of channels to chose from. The bad news is that FiOS TV gives you a lot of channels to chose from- and that means a lot of time spent wading through channels you aren't interested in to find the ones you are. That is where selecting your Favorites comes in handy- but what happens when Favorites aren't working properly? Never fear- our users have it covered!
Post of the Week:
Congratulations- you have your new FiOS set top box and you can't wait to get it hooked up! Mattheww outlines clearly and easily how best to hook your new box to your TV here.
Member of the Week:
Many thanks to Lasagna for his great response to how FiOS connections work in apartment buildings!
Top Kudoed Authors:
Author
# of Kudos
1
Lasagna
28
2
Smith6612
15
3
Animexsolider
12
4
DSLR595148
10
5
Somegirl
10

ElizabethS wrote:
Hi prisaz
Unfortunately, a user's IP is considered personal information. If they post a copy/paste, we are able to edit it out. However, when it's in an image, we have to remove the entire thing. But when we message the user, we ask them to obscure their IP and to re-post the image.
Good reason, makes sense. But couldn't you edit the image (with an image editor) and cover up the IP address? I do that kind of thing all the time with images I post here to protect my privacy (although as you know I occasionally do screw that up ). Would save the confusion and need for the user to repost the image.
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9
Keller, TX 76248

MVP List #42 (June 23 - June 29, 2012)

Please note: there will be no MVP post next week as I'll be out of the office. Thanks!
The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
You all know I love a good thread where everyone works together to help out the original poster with their issue. In this case, the OP upgraded to a higher FiOS speed and wasn't sure if what he was getting was what he signed up for. Thanks to everyone for helping!
Post of the Week:
Thanks to Bonibee for helping a user figure outhow to easily see/ listen to their voicemail online!
Member of the Week:
Thanks to PJL for helping a user with an annoying issue that popped up when they switched to FiOS TV!
Top Kudoed Authors:
Author
# of Kudos
1
Yllekde
15
2
Hubrisnxs
13
3
Tns
10
4
Beetlejuice
10

Hi Sir,
It is beyond what I can support .
If this issue is emergency for you , I would suggest you to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request.
To obtain the phone numbers for specific technology request, please refer to the web site listed below:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607
Best Regards
Elton Ji
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected] .

MVP List #36 (March 6th through March 12th)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of the Week:
The pick this week goes to the most educational thread. "Does IR Control Jack Work on 7232"
Thanks for bringing up an interesting topic!
Most Helpful Member:
Hubrisnxs does it again! His reply to Webmail timeouts and lost mail. has all the screen shots and thorough detail we can expect from Hubrisnxs.
Post of the Week:
Sometimes it is evident that the most informative answers come from posting the most precise, clear questions. This week we are honoring such a post as that. Simonx may be relatively new to the Forums...but he sure knows how to ask a good question. Check out his 2nd Actiontec MI424WR post.
Top Kudoed Posts!
Screen Name
# of Kudos
1.
Hubrisnxs
100
2.
Prisaz
32
3.
TeeVeeGuy
24
4.
Anti-Phish
21
5.
MGrace
17
6.
Somegirl
16
7.
Spacedebris
15
8.
Eljefe
13
9.
Smith6612
13
10.
Thegr8lake
13

Congrats everyone!
========
The first to bring me 1Gbps Fiber for $30/m wins!

MVP List #40 (June 2 - June 8, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
One of the trickiest- and most interesting- things about posting a question on the boards is that your original question can very easily morph into another question altogether. This is what happened within this week's Thread of the Week. A simple question asking if you can swap out a modem/router combo for a modem only has led to some great discussions on how best to use your PS3.
Post of the Week:
Ever wonder what happens when disputed charges from third party billing are taken off your phone bill? Minded knows- and he shares with you here.
Member of the Week:
Thanks to Hubrisnxs for offering some simply, easy to understand tips for reducing the spam in your inbox. Check them out here.
Top Kudoed Authors:
Author
# of Kudos
1
Prisaz
31
2
Smith6612
16
3
Mresults
14
4
Hubrisnxs
12
5
Armond_in_NJ
11
6
Udbmas
10
7
Masterchief75
10
8
Minded
10
9
DSLR595148
10

I am honored to be on the list, however I wish it wasn't for the reason it was.
Unmentioned in your post is the outpouring of support for the Funimation channel. This channels cancellation, due to what is quickly turning out to be a less than factual reason of 'low viewership' from Verizon, has mobilized many of your customers. In fact, I'm sure that most of the people in your list this week were kudo'ed for posts in 1 of 2 threads:
Funimation Canceled!
Save Funimation Petition
If we are to look at the pure numbers, at the time of this writing those 2 threads combined for a total of nearly 950 kudos and 3800+ views. Even more telling: 198 of the 200 most kudo'ed posts are people SUPPORTING Funimation Channel and against Verizon's decision to cancel the channel. (http://forums.verizon.com/t5/kudos/leaderboardpage/board-id/FiOS_TV_Entertainment/timerange/one_mont...
IMHO (and no offense to Justin and his very helpful document) either of these 2 would have made a much more appropriate 'Thread of the week'.

MVP List #24 (Feb 5 - Feb 10, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
What do you do when the router is in the basement, your wireless just isn’t up to speed, and you need to decide between a router vs. bridge vs. switch? You come to the forum, where our super users are glad to help!
Post of The Week:
Members who are still trying to delete files that had been uploaded to their personal Verizon websites via FTP got a boost from somegirl this week when she directed their attention back to a previous post on contacting Verizon techs and steering them through the process. Kudos, somegirl!
Member of The Week:
Roadking10453 was a great team player this week, catching a user’s question in the end zone and carrying it through with a timely explanation of just what the FiOS back-up battery is for.
Quote of the Week:
Beyond that ... I find a little parental authority can be highly effective ... and when they don't listen, you simply remove the STB altogether from their room and they don't get TV at all. Doesn't make for a popular parent ... but that's why it's called parenting. – lasagna
Top Kudoed Authors:
Authors
# of Kudos
1
Smith6612
20
2
Anthony_VZ
14
3
Tns
13
4
Justin
13
5
Prisaz
13
6
Somegirl
12

Can't really take credit for the post; it was from britechguy's post here.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

MVP List #57 (Oct 27 - Nov 2, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
Our thread of the week is both timely and informative as it discusses the ins and outs of the FiOS back-up battery. The thread covers everything from what to do when your power goes out, how to extend your battery life and how to stop the beeping. Many, many thanks to all who chimed in.
Post of the Week:
Want to test your FiOS connection with various speed tests to see how fast your speed really is? Smith6612 can help you out there with a list of speed tests to try. Thanks, Smith6612!
Member of the Week:
Armond_in_NJ is our Member of the Week for his help diagnosising an issue a user is having with his phone service. Many thanks, Armond, for helping get to the bottom of the problem!
Top Kudoed Authors:
Author
# of Kudos
1
Smith6612
26
2
Prisaz
21
3
DLipman
17

I would have to agree with this. Battery Operation and the importance of the Phone in the devastation that hit the East, was most important.

MVP List #53 (Sept 29 - Oct 5, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
This is a very interesting question. If you have FiOS Internet and Phone-- can you get the basic TV channels for free? The short answer is no- find out the details why here.
Post of the Week:
You know I love some common sense advice, and that is what Hubrisnxs offers here on what to do to help curb email spam. I admit, I haven't done some of these things, until now!
Member of the Week:
Did you know there is a difference between bytes and bits? I didn't, but Smith6612 does- and that makes him our Member of the Week thanks to his response to a thread about slow internet speeds.
Top Kudoed Authors:
Author
# of Kudos
1
Jonbking
19
2
Remodb
17
3
Momofboys
13
4
Chaunce
11
5
Hubrisnxs
11
6
Topdog
11
7
Somegirl
10

Hi,
Please enable debug and check error in debug file. It will guide you why trip stop is failing.

MVP List #37 (March 13th through 19th)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of the Week:
We take iPad discussions too! Please take a look at Verizon search page appearing in iPad to see how/ what settings need to be adjusted on one's router.
Most Helpful Member:
Keyboards has been very busy helping out on the 1.9 trial yet he still has time to acquire accepted solutions from his fellow members. See how he clearly helped another member "hear" sound with the "Only one output on BOX QIP6416" thread.
Post of the Week:
Thank you mark02474 for coming back to tell us the answer you found regarding Controlling QIP7232P2 volume with P265v1.1 Remote.
Top Kudoed Authors!
Screen Name
# of Kudos
1.
Hubrisnxs
95
2.
Prisaz
34
3.
Smith6612
25
4.
Somegirl
21
5.
Spacedebris
18
6.
Anti-Phish
11
7.
Keyboards
11
8.
Joeg679
10
9.
Android1
8
10.
Dslr595148
8
11
TeeVeeGuy
8

What about Helpful Member of the Week? Takes out the "most" but keep the helpful. "You're all awesome, and here's an awesome person we'd like to recognize!"
Just my two cents...
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

MVP List #48 (Aug 18 - Aug 24, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
Do you have a Blu-Ray player? We do- I didn't want to get one (I thought it would be a waste of money), but we use it all the time for a lot more then just playing discs. One of the things we use ours for at least once a day is Netflix and I can't imagine how frustrated I'd be if my Blu-Ray signal was too weak to properly connect to my FiOS service. Thankfully thanks to this thread if I ran into that problem, I'd know what to do!
Post of the Week:
Some times when you're dealing with all this technology, you sometimes forget that it's the little things- like the wires- that can trip you up. Here's a great thread that helps you figure out what kind of wire may be connected to your modem. Thanks to Hubrisnxs and OldGuy69 for helping out!
Member of the Week:
Thanks to Smith6612 for helping Ronchi figure out why he may be losing his HSI connection during an electrical storm (and for giving advice on how to let his landlord let in the repair men)!
Top Kudoed Authors:
Author
# of Kudos
1
Remodb
116
2
Zeiferx
18
3
Justin
13
4
Hubrisnxs
11

Thanks Heather. Your up late.
Sometimes half the issue is figuring out the question. I guess I figured it out.
Justin. You sure are thorough in your explanations and support!
Now I could not get to PJLs explanation. Must be Lithium.
Kudos to all. And to Remodb for such a large number of Kudos. Someone figured out my secrete. Good Ideas really rack up those numbers. People really must want that content.

MVP List #49 (Aug 25 - Aug 31, 2012)

The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued members. Each member provides special and unique contributions and this is the place we try to highlight members that have stood out during the previous week.
Thread of The Week:
Here is another great thread this week. This one deals with what to do if you can't get a good streaming signal for Netflix because of your wireless modem. The original poster did a great job outlining the issue and other community members hopped in with a lot of helpful suggestions.
Post of the Week:
Thanks to Anti-Phish for helping one of our users figure out how to extend the range of their wireless signal. You learn something new every day thanks to our awesome community members!
Member of the Week:
Hubrinxs is our member of the week! He was a huge help in this thread, helping a user figure out why Verizon Internet Security Suite may be preventing him from accessing the internet.
Top Kudoed Authors:
Author
# of Kudos
1
Remodb
69
2
Zeiferx
18
3
Prisaz
16
4
Justin
11

Thanks Heather. Your up late.
Sometimes half the issue is figuring out the question. I guess I figured it out.
Justin. You sure are thorough in your explanations and support!
Now I could not get to PJLs explanation. Must be Lithium.
Kudos to all. And to Remodb for such a large number of Kudos. Someone figured out my secrete. Good Ideas really rack up those numbers. People really must want that content.

MVP List #32 (March 31 - April 6, 2012)

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