My 2008 15" macbook pro would not start up. After pushing the power button, the startup tone sounded, but kept repeating as if something was jammed. Screen remained black with no logo nor messages. Pls help.

Now that you mentioned it, that might be the source of the problem. Something was definitely wrong with my graphics card before the incident happened. You mean that particular batch of graphics cards had some inherent issues, right? I went to the genius bar, and the 'genius' there, without trying to diagnose the problem properly, just adviced me to buy a new mbp! He said Apple will no longer try to fix or touch macs older than 5 yrs. Mine is 5.5 yrs old...

Similar Messages

MY macbook pro would not start up after PRAM reset. HELP

I got the spinning beach ball of death again. And then I held the power button until it turned off. turned it back on and then it had the spinning loading wheel underneath the apple logo upon start up. I waited 10 minutes before holding down the power button again. Then I tried to reset the PRAM. After I thought I did it right. whenever I try and start it up it loads a grey screen that says. "you need to restart your computer. Hold down the power button, wait until your computer is off then press the power button again" and it says this in a few different languages. I need help -please. Thank you. I'm running mac os x leopard version 10.6.4

It sounds like your are suffering a Kernel Panic. I would recommend reading this article about KP's and how to trouble shoot them. If your machine is under warranty or if you have AppleCare you can bring it in and Apple can help you solve the problem.
Resolving Kernel Panics
In addition here is an Apple Article that helps educate you about the problem.
http://support.apple.com/kb/HT1392
Regards,
Roger
Message was edited by: rkaufmann87

My MacBook Pro will not start up after entering correct password.

My MacBook Pro will not start up after entering password. Circle with an X in it and 'cancel' below it is on bottom of screen. When clicking on cancel, nothing happens. This just started last night.

Hi MJTOOTS,
Since you are getting to the login screen, it is booting past the "gray screen" phase, so try the steps in this article, like a Safe Boot.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
You may also want to see if any of your Login Items are causing an issue.
OS X Mavericks: Open items automatically when you log in
http://support.apple.com/kb/PH14173
Thank you for visiting Apple Support Communities.
Nubz

New Macbook Pro does not start up after updating...HELP!!!

Hi,
My new Macbook Pro does not start up after it got updated. The first time I used it, it was perfect. I updated it and restarted it when it told me to but it doesn't boot. It shows an apple and a spinning circle when it turns on but that's it.
Can somebody please help me?

You should probably post your question in the MacBook Pro discussions:
http://discussions.apple.com/category.jspa?categoryID=190

MacBook Pro will not start up after plugging in aftermarket USB cord

After attempting to plug in an iPhone 5 to my MacBook Pro 13", the unit shut down and won't power back up. Tried resetting the SMC (no power) and can't get it to restart. Black screen and MagSafe won't show power either. Any help?

I had the same problem. I found a solution online that actually works. Apparently, ur computer doesn't recognize ur battery which is why it's not turning on. I don't yet why connecting the USB causes the problems though.
You have to remove then reconnect the battery connector. Here are the steps, they are simple.
1. Remove the bottom cover by unscrewing the 8screws on the bottom of your macbook pro.
2. Locate the battery connector, which should be on the right side of the RAM slot. Here is how it looks like.
https://cdn.tutsplus.com/mac/authors/legacy/toby%20seers/2012/09/29/battery%20co nnector%20side.jpg
3. Carefully remove the connector then wait for 10seconds before plugging it back in.
(Your laptop might turn on after this step that’s fine.)
4. Close the bottom cover by screwing back in the 8 screws.
Removing the connector won't void ur warranty, but if u had warranty I highly advice u to take it in to genius bar.
I hope that helps.

Macbook pro will not start up after installing anti virus program.

Cannot back up - is there anyway to go back to prior to installation of software (last sunday)? I took this to the apple store yesterday and they told me I must back up my data so I do not lose it but i cannot get it to start up to do so. It started several times yesterday but will not today.
This macbook was purchsed on amazon.com last october in germany and the warranty (per the apple store) started in June when amazon bought this machine from them so nothing is covered. I am a foreign exchange student (from germany) in michigan for the year and really need to get the computer going and am willing to lose my data if I cannot get it to back up.
What steps can I take to either get computer up (is there a "safe" mose like a windows product) or is there anything I can so short of wiping system clean myself?
Please advise and thank you

eww wrote:
Any Windoze user who is not well protected against any viruses that a Mac user could pass on is extremely foolish, and deserves them.
Interesting attitude. Whether they get infected or not is not the point, they will not be very happy to have received it in the first place.
Safe mode will not work. I am not sure what to do from here - can I just wipe out the system and reinstall since I cant get the system to start up in safe OR back up my files??
By "Safe mode will not work" do you mean it crashed in Safe Mode too or do you mean you couldn't get it to go into Safe Mode?
Try pressing Cmd R during boot. This will boot you into Lion Recovery. You might be able to reinstall Lion without affecting your files.
http://support.apple.com/kb/ht1533
You should have your old OS X disk, the one that came with your computer. You can boot from that disk and perhaps copy your files from the hard drive before you try anything else. Recovering files this way is not something I've had to do so I can't give much advice.

My MacBook Pro will not charge, even after resetting the SMC.

My MBP will not charge. It's only a little less than 2 years old. I've reset the SMC and even an employee at the genius bar has, it still isn't charging. When I plug in the cord, my battery remains at 13% with a plug icon inside the battery. When I click on the battery, it says "Battery Not Charging" in gray.
This is my battery information:
Battery Information:
Model Information:
Serial Number:          9G1300072D3MA
Manufacturer:          DP
Device Name:          bq20z451
Pack Lot Code:          0
PCB Lot Code:          0
Firmware Version:          201
Hardware Revision:          2
Cell Revision:          158
Charge Information:
Charge Remaining (mAh):          685
Fully Charged:          No
Charging:          No
Full Charge Capacity (mAh):          5448
Health Information:
Cycle Count:          336
Condition:          Normal
Battery Installed:          Yes
Amperage (mA):          0
Voltage (mV):          11099
Please help!!

When I plug in the cord, my battery remains at 13% with a plug icon inside the battery.
Try Troubleshooting MagSafe adapters
And try a different electrical outlet.

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg():Socket is not connected

My MacBook Pro will not start. When I started it goes to a gray screen with the Apple logo and has the spinning dial. When I started in safe mode it will not start. In safe mode it as an error message that says MacBook Launch_msg(): Socket is not connected

If running 10.7 or later hold down Command-R at Startup.
This should invoke recovery Mode.
Choose Disk Utility.
Select your Hard drive. Inspect the SMART Status in the lower right of the window for "Verified".
Select the Mac OS X Volume (originally Macintosh HD) click (Repair Disk)
If errors, run again until it comes clean or gets stuck.
Report any error messages.

MacBook pro will not boot. I get the gray screen, an apple icon and spinning wheel. Tried to start in safe mode but get the same screen. The only thing different was that I loaded the zedge sync app yesterday. Now getting this problem.

Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.

Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions.

HT204347 what to do if my macbook pro is not starting and I do not have warranty?

I need help...my macbook pro is not starting. I tried everything..Can I send it to the Apple store for an estimate and how much would that be?
Thanks

emdonahue wrote:
I need help...my macbook pro is not starting. I tried everything..Can I send it to the Apple store for an estimate and how much would that be?
Thanks
Yes and ask the repair tech.

[Urgent] MacBook Pro is not starting up properly

I was recently doing work on photoshop and my MacBook Pro's screen went dark but the computer was still running. I restarted it and it was stuck on the grey screen after the apple logo showed up so I restarted again and notice the screen with the apple logo was tinted blue with small horizontal lines. After failing to start up properly multiple times I started it up in safe mode which worked but the were vertical blue bars then entire time. I later was able to start the computer up normally but the screen would glitch out and freeze after a short period of time. Soon even safe mode would glitch out if I did many actions quickly like open the dashboard multiple times or change spaces quickly and the screen would become a series of pixel wide blue and black vertical lines. What is wrong with my computer and how can I fix this so that I can start it up normally and resume work that needs doing urgently.
Here is what I have tried so far:
Verifying the disk in safe mode and nothing was reported wrong
Repairing disk permissions in safe mode
Resetting PRAM
What can I do to fix this problem short of a full wipe or trip to the apple store as I am currently abroad. I also do not have an install disk on me.

i had same problem...
but
Macbook Pro is FIXED!!! FOR FREE!!! under warranty!!! Woooop Woooop!!
Macbook pro would not boot light on front and hardrive noise but nothing on screen...
So i took it to apple store and got seen by the head genius (hmmm).
And because it wont boot and they have the diagnostics to see if it is the graphics chip on a usb drive he could not confirm that because it cant read/start the drive... and told me he could do nothing and it would be a new logic board and cos i am out of warranty and applecare it would be £700.
Morning!
So i took it to the "mac and pc centre" manchester a certified reseller service centre for a second opinion and see if they could repair for less...
So they confirmed the logic board needed changing but they asked apple if i could be done under warranty and apple said thats fine so its here after 2 days in the shop all repaired...i am happy...
Still gonna get a mac pro soon though..
Cheers.. woop woop

MacBook Pro is not starting up.

I can turn my macbook pro on but it doesn't start up. I did a hardware test and it said 4cdv/1/40000003:videocontroller. Apparently the hardware test failed with an error.
Does anyone know what to do ?
Thank you in advance.

i had same problem...
but
Macbook Pro is FIXED!!! FOR FREE!!! under warranty!!! Woooop Woooop!!
Macbook pro would not boot light on front and hardrive noise but nothing on screen...
So i took it to apple store and got seen by the head genius (hmmm).
And because it wont boot and they have the diagnostics to see if it is the graphics chip on a usb drive he could not confirm that because it cant read/start the drive... and told me he could do nothing and it would be a new logic board and cos i am out of warranty and applecare it would be £700.
Morning!
So i took it to the "mac and pc centre" manchester a certified reseller service centre for a second opinion and see if they could repair for less...
So they confirmed the logic board needed changing but they asked apple if i could be done under warranty and apple said thats fine so its here after 2 days in the shop all repaired...i am happy...
Still gonna get a mac pro soon though..
Cheers.. woop woop

My macbook pro will not start up. stuck on grey loading screen and spinning dial. HELP

my macbook pro will not start up. stuck on grey loading screen and spinning dial. i shut it down last night and now when i try to turn it on it will not get past this page. lights and sounds work but nothing happens. please help

Power it down by holding the power button down. Then try to power it up again. Post back. It would help if we knew what OS you are running, the model MBP...

After instaling the update for OS yesterday (saturday 7.10.2012) my macbook pro will not start. The instaling proses start but stopp after 2-3 minutes. I have started mayby 10 tims know but it stops every time. Help, its just a monts ago my iMac hard fail

After instaling the update for OS yesterday (saturday 7.10.2012) my macbook pro will not start. The instaling proses start but stopp after 2-3 minutes. I have started mayby 10 tims know but it stops every time. Help, its just a monts ago my iMac hard fail

Actually it sometimes gets a little further, the display will dim and the pointer will appear and then whoop it will turn off. if i do a verbose start up, it will finish all the steps, the white screen will appear and dim and then it will turn off.

My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

My MacBook Pro, does not start after pushing start button. The side bar starts and stops at half way.

Hy myneck,
Happy Holidays! The resource below may provide some steps to try if your MacBook Pro won't start.
Troubleshooting: My computer won't turn on - Apple Support
http://support.apple.com/en-us/TS1367
This article discusses what to do if your Mac won't turn on. To differentiate this from a display issue, be sure that when you press the power button:
You don't hear a startup chime.
You don't hear any fan or drive noise.
There is no video on your built-in or external display
If your computer has power but doesn't display any video, it may have one or more of these similar symptoms when you press the power button:
You may hear a startup chime.
You may hear fan or drive noise.
You may see a light from the Sleep LED (if your Mac has one).
Pressing the Caps Lock key on the keyboard causes it to light.
If any of these display-related conditions occur, see Troubleshooting: My computer has no video instead. Otherwise, continue with this article.
If your computer won't turn on, try each of these steps:
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
MacBook Pro: How to remove or install memory
MacBook: How to remove or install memory
Mac Pro: How to remove or install memory
Mac mini: How to remove or install memory
iMac (27-inch, Late 2012): Installing or replacing memory
iMac: How to remove or install memory
Reset the SMC.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
I hope this information helps ....
- Judy

My 2008 15" macbook pro would not start up. After pushing the power button, the startup tone sounded, but kept repeating as if something was jammed. Screen remained black with no logo nor messages. Pls help.

Similar Messages

Maybe you are looking for