My 4th gen ipod touch has crashed, just displaying a dark blue screen. It won't turn off or do anything. Connecting it to the laptop does nothing either. Is this common and any ideas??
My 4th Gen ipod touch has crashed, just displaying a bark blue screen. It will not turn off or respond to any buttons being pressed or held for a number of minutes. Connecting to the laptop does not help either. Has anyone had this happen on their i touch or have a solution??
Thanks
If not successful, try the remaining actions of:
iOS: Not responding or does not turn on
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Hi BCarolinaCopper,
This sounds like you need to have a battery replacment this can be done if you have AppleCare or you will have to pay if unable to if the fault continues please
visit a apple store genuis bar contact them via this link or https://www.apple.com/uk/retail/geniusbar/ or through the support on https://getsupport.apple.com/GetproductgroupList.action
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try one of these ways:
> restore you iDevice with iTunes in Recovery Mode (if you have to... back up your device before restoring)
> let the battery go completely dead.... then plug it using USB to PC or Mac OS
> replace the LCD with www.ifixandrepair.com
> go to the Apple Store (official store not retail) and see what they can do. they can replace your device for refurbished price -
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TomIf not successful, try the remaining actions of:
iOS: Not responding or does not turn on -
4th Gen ipod touch has a white screen
4th Generation ipod has a white screen. I have done the hard restart with no success. Have attached it to the computer for a restore--it goes through the whole process and the white screen stays. Even with the white screen, you can hear that you slide the bar to start and apps are available, but the white screen won't go away. It is only 2 days old!!! HELP!
Try starting with the bold:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
can someone help me?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My 4th gen iPod Touch has had a blank screen for about 3-4 weeks now, it will not turn on, sync, or charge. iTunes recognizes its plugged up, but i cant reset it because it says its passcode protected, but i cant enter passcode due to screen not lighting up or working. How do i fix this?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i have a 4th gen ipod touch. i reset all settings and it has not restarted yet. it has been resetting for about 8 hours now. It won't let me restart the iPod touch. the loading screen just keeps running.
Hi paul.lisa,
Then when you press down on one of those icons (on the actual Home screen), and all the icons start to wiggle, a small black "x" should show up in the upper left-hand corner:
Cheers,
GB -
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Are you sure it is a 4G iPod? Does it have a camera?
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I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
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See the actions for that error here:
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