My 4th Generation iPod Touch is not recognized by my ZS-S4iP Boombox? Anyone had this problem?

I received a ZS-S4iP Boombox as a gift. It would not recognize my iPod Touch 4th Generation, so I took it back  to the store for and exchange. But the new one is not recognizing it either. It will play two different Nano gererations. Any suggestions?

Hi Regina,
Welcome to Sony Community!
Make sure that iPod Touch 4th generation is updated to the latest software version. Since, other two Nano generation iPods are working fine with the Boombox, there seems no issue with it. The issue may be with iPod Touch 4th generation.
Thank you for your post.

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