My 4th Generation iPod touch is not responsive to being reset

The screen isnt black, like its not off, but it is blank and non responsive. It will not show if its low battery, and my computer does not recognize it. Ive tried everything i can think of.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Similar Messages

My 4th generation ipod touch is not being recognized on my computer ?

My 4th generation ipod touch is not being recognized on my computer what do i do ?

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

My 4th generation ipod touch is not turning off when i hold the wake button for few seconds the Voice Control Function Starts Automatically.Please help me to get out of this problem.

My 4th generation ipod touch is not turning off when i hold the wake button for few seconds the Voice Control Function Starts Automatically.Please help me to get out of this problem.

Sorry i mistakenly made this question. It was alright. No Problem At ALL

TS1559 My 4th generation iPod touch is not allowing me turn both my WiFi ans Bluetooth on. I can't do anything that involves internet, not even downloading apps, which is decieving...

My 4th generation iPod touch is not allowing me turn both my WiFi ans Bluetooth on. I can't do anything that involves internet, not even downloading apps, which is decieving...

Sounds like this problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar

My 4th Generation iPod Touch Will Not Back-Up On iTunes

My iPod Touch will not back up. I have the newest version of iTunes and my iPod Touch is running iOS 6 and sometimes it won't sync or even be recongnized as a device. iTunes says my last back up was on August 27th, and I've synced it multiple times since then. It is critical that I find a solution soon, because if the last backup was on the 27th, that means the software backed up is 5.1.1, and I'm selling my current iPod on eBay and it ships next week as I await the new iPod Touch and I need to restore from that backup! I cannot start as a new iPod Touch. Any solutions?

Type " Apple Mobile Device service" into the search bar at the top of this screen next to "Support" and see if the resulting articles help.

My 4th Generation iPod Touch is not recognized by my ZS-S4iP Boombox? Anyone had this problem?

I received a ZS-S4iP Boombox as a gift. It would not recognize my iPod Touch 4th Generation, so I took it back to the store for and exchange. But the new one is not recognizing it either. It will play two different Nano gererations. Any suggestions?

Hi Regina,
Welcome to Sony Community!
Make sure that iPod Touch 4th generation is updated to the latest software version. Since, other two Nano generation iPods are working fine with the Boombox, there seems no issue with it. The issue may be with iPod Touch 4th generation.
Thank you for your post.

TS1538 my 4th generation ipod touch is not recognize in itunes. it just displays the updating circle spinning then shows the apple then goes back to spinning. it is unusable now, what can I do

MY DAUGHTERS IPOD TOUCH HAD NO AVAILABLE SPACE LEFT IN MEMORY SO WE TRIED TO CONNECT IT TO ITUNES TO SAVE PICS TO MY LAPTOP AND THEN UPDATE IT BUT ITUNES SAID IT DID NOT RECOGNIZE THIS DEVICE. SINCE THEN, IT IS ONLY DISPLAYING WHAT I WOULD SAY IS THE LOADING CIRCLE SPINNING AROUND AND AROUND THEN SHOWS THE APPLE LOGO FOR A SECOND THEN GOES BACK TO THE SPINNING CIRCLE. IT CANNOT CONNECT TO ITUNES NOW BECAUSE ITS LOCKED BUT WE CAN'T GET THE MAIN SCREEN TO OPEN IT WITH THE PASSWORD...PLEASE HELP

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My 4th generation ipod touch will not power off and the volume buttons do not work, any suggestions?

My ipod's power off and volume buttons are not working. It's as if the volume down button is constantly being pressed. Both buttons "work" as far as I can press them in, but there is no response from the ipod. Any suggestions? I have updated the software, but that did not help.
Thank you!

I have the exact same problem!!
please let me know if you have found a fix / soution
email me at [email protected] or just reply, any help would be great
thanks.

My 4th Generation iPod Touch will not sync with iTunes

My iPod is about two years old. Whenever I plug it into my computer, it does not connect to iTunes. This started recently, maybe about a week ago. I'm not able to sync my music, photos, anything. Everything is up to date.
Any suggestions?

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Why is my 4th generation ipod touch not charge? I plug it into the computer and the wall and with 2 different usb cables and its not charging. When its plugged in it shows the icon for charging but the battery never increases and it dies once i disconnect

I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
I have not idea what has happened ....
Please help
THanks!

- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod.

HT1459 Whenever I try to activate my 4th generation iPod Touch bought today, via my home router (Asus) which has a good signal, I get the warning: "Your iPod Touch could not be activated because the activation server cannot be reached." Very frustrating.

Whenever I try to activate my 4th generation iPod Touch bought today, via my home router (Asus) which has a good signal, I get the warning: "Your iPod Touch could not be activated because the activation server cannot be reached." Very frustrating. When I try to activate it via iTunes on my HP laptop, it won't do it either. Very frustrated and unimpressed.

You are running into the activation lock.
iCloud: Find My iPhone Activation Lock in iOS 7
You have to either enter the Apple/iCloud ID and password in order to activate the iPod for use. Or you can try to dissassociate the iPod for that account by:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
If you can't do that you have a nice, thin but expensive brick

Error message when restoring my 4th generation iPod touch

I own a 4th generation iPod touch. Eventually the device it self became slow. So there fore I tried to restore it. But unfortunately, the process failed. I tried this method several times and It gives an error message every time when start the process. The device is now in recovery mode. The iTunes version I have is 10.0.1.26. The device contain the latest version of iOS 6 update.
The following is the error message:
[ "The iPod "iPod can not restored at this time because the iPod
software update server could not be contacted or is temporareily
unavailable.
Please try again later." ].

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

What is wrong with my headphone jack? i have an ipod touch 4th generation ipod touch every pair of headphones and earbuds i plug in it has the same sound going to both sides.

what is wrong with my headphone jack? i have an ipod touch 4th generation ipod touch every pair of headphones and earbuds i plug in it has the same sound going to both sides.

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

I am trying to reset my 4th generation ipod touch via itunes (as I cannot remember parental controls code). In itunes it does a download but then says the software was corrupted during download. Itunes is up to date. Operating system is vista. Any ideas?

I have given my 4th generation ipod touch to my husband and he wants to download some in app purchases, so I am trying to reset it via itunes. I dont remember setting parental controls but I must have at some point, maybe when I lent it to the kids. But I cannot remember the password and nothing I have tried works. So I have backed the ipod up and am trying to reset it but after speding 10 minutes doing a download I get a message that says:
"The softwaar for the iPod was corrupted during download. Disconnect and reconnect, then try again. Make sure your network settings are correct and your network connection is active, or try again later"
I have tried many times. All the settings are correct, and the network seems to be working fine in all respects.
Any advice very much appreciated.
Thank you
UPDATE - decided to try one more time after trying for hours and it has worked! I now suspect it may have been because my son was playing an online game. Though we have plenty of bandwidth. But in case, I guess it could be a bandwidth problem.

A Complete Guide to Restore or Recover Your iDevice (or if you forgot your passcode)
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
     same warning applies if you need to restore a clean system.
If you need to restore your device or if you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to
         update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
         logo while starting up:
           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
         of the cable connected to your computer's USB port.
     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
         start with step 2 again.
     4. Continue holding the Home button until you see the "Connect to iTunes" screen.
         When this screen appears you can release the Home button.
     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
     6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. Where can I download ios 4.3.5 from?

I have a 4th generation iPod touch which was working perfectly until I downloaded ios5 and now it won't connect to my wi-fi - all other devices working correctly. My pc didn't create a backup before updating software so I can't revert back to ios 4.3.5 from there, where can I download ios 4.3.5 from?

I tried just about everything and finally brought my Ipod touch to the apple store. The tech installed ios 4.3.5 but still no WIFI. He recommended a $149 exchange - not really a bad deal with a new battery and 90 day warranty, but I thought I'd try again.
The "solution" was bizarre. On YouTube was a fix involving taking the motherboard out and heating the wifi components with a heat gun.
I did not like that idea, but another involved turning it off, putting it in the freezer for five minutes and restarting. It worked! I must admit the fix does not work reliably, so I may still go for the exchange. Still, I am now convinced that it is a hardware problem. i remember back in the old days, TV repairmen sprayed a suspected bad resistor with Freon. The chilled component would work long enough to identify what needed replacement. Perhaps something similar is happening here.
For anyone wanting to try this, I found it more convenient to place the back of my ipod on a frozen cold pack until the wifi is restored. It seems to happen when condensation forms on the face. I used a towel to wipe off the moisture so as not to add to the problem.

My 4th Generation iPod touch is not responsive to being reset

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