My 6 gen nano needs a power source to stay on. battery doesn't charge at all. what do i do?

my 6 gen nano needs a power source to stay on and be able to use. battery won't charge at all. what can i do?

You need to contact Apple, to send in your ipod to get the battery replaced.

Similar Messages

  • My 2nd Gen Nano shuts off unless plugged in; already replaced battery. Help?

    My 2nd Gen Nano shuts off unless plugged in; already replaced battery. Help?

    iPod nano Troubleshooting Assistant
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  • 2nd Gen iPod Touch Doesn't Charge at all

    2nd Gen iPod Touch Doesn't Charge at all, not on pc or mac or wall or anywhere. I need the information on it, last time it was backed up was 2 years ago,cracked glass and bad headphone jack. can Apple help me get my info out of it? it is out of warranty, can i pay to have it fully recovered as if it never died?

    Try connecting it for a charging source for 24 hours.
    Then try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then see if iTunes can see the iPod so you can get info from it
    - Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genus Bar of an Apple store. They may or may not be able to get info from the iPod. It depends upon what is wrong
    Apple Retail Store - Genius Bar

  • HT201210 May i know what happening if my Iphone, can not power On (black-out) same like battery totally flat but actually the battery is fully charged. All information in Iphone all lose & can not restore

    Anybody know what happen if iphone can not power On (black-out)? only connected external power source then it will show connect to itune. 
    all information lost & software can not be restored (Error 1611). Thanks.

    error 1611 http://support.apple.com/kb/TS3694#error1611

  • 3rd gen Nano needs iTunes 7.6 or later... but can't use 8 on 10.4.11 osx

    My son received a 3rd gen nano as a gift. When we connected it to our Mac (where we already support a couple ipods), it was not recognized as a source, although it does show up on the desktop and the iPod immediately said "Connected.". But, a message popped up that stated that "The ipod cannot be used without installing iTunes 7.6 or greater. Go to www.itunes.com" So we went to download iTunes - the only option is version 8. I installed it on the Mac - or tried to. Turns out you need a newer version of QuickTime to do so. But the newer version of QuickTime requires a newer OS than we have. So we ended up leaving the Mac with iTunes 7.5 on it. My dilemma - how can I get iTunes 7.5 version on the new iPod? Or what do I need to do to the iPod to get it to be recognized in iTunes. Sorry to be a dunce - I tried opening the iTunes 7.5 icon on my desktop and selecting the iPod as the installation place but it wouldn't let me. I really don't want to spend $130 upgrading the OS when everything else works just great. Any ideas?

    http://www.apple.com/quicktime/download/
    Select the Radio button for Tiger (10.4 is Tiger), download and install.

  • Battery doesn't charge AND frequent shut down when only on AC power

    Hello all,
    I've spent some time browsing and searching this forum to avoid asking a question that has already been answered but I haven't seen a complete answer to this situation so here goes.
    I have a Lenovo 3000 N100 model 0768DKU.  Battery (P/N 92P1185) started not charging/not holding a change about 6-8 months ago AND the laptop now abruptly shuts down even when on AC power.  From the forum I found out about the 18 month battery replacement policy but I'm just a few months past the 18 months so out of luck there.  Normally I would just buy a new battery but the last few months I've been getting very frequent shut downs when the laptop is exclusively on AC power even with the battery removed!  This has kept me from buying a battery because the laptop won't stay on even when it's plugged into the wall then how will a battery help? 
    This has really thrown me for a loop since the laptop may run 30 minutes then it's dead like you pulled the power cord.  Turn it back on maybe 10 minutes then dead, or 5 minutes then dead repeat over and over.
    Steps I've taken since browsing the forums:
    Virus scans/spyware are clean
    Used compressed air on the fan vent to remove a little dust, opened up and sprayed out dust nothing major.
    Speedfan is reporting cpu temperatures of 65C to 69C at 99% idle.
    Reseated memory
    Questions:
    Would a new battery potentially solve this problem?  I'm not sure how since it shuts down even with the battery removed and only the power cord plugged in.
    Bad AC adapter?
    Thermal problem?  It looks like the cpu is still below temperature ranges based on Intel but it sure seem like a thermal problem to me the way it shuts down.  I'm trying some new thermal grease tonight but not sure if that will realy make a difference.
    Any suggestions, I'd hate for it to be motherboard, etc.
    Sorry if this was answered elsewhere I've seen all the battery posts but not how the battery would address the fact the laptop shuts down even when on AC power with or without the battery installed. 
    Thanks,
    Chad 

    Hard reset didn't work for me either, thanks for the tip it was worth a shot.
    Thermal paste kept temps lower around 45C still suddenly shut off like usual while on AC power.  3, 5, minutes, etc.  Doesn't appear to be thermal.
    Could the "bad" battery somehow be messing up the power circuit and cutting off.  Looks like the battery problem with these units is huge wish I'd been looking earlier since I was within the extended 18 month period at the time.  Just want to hear that someone bought a battery and it fixed the problem....

  • Lose power when remove AC but battery shows partial charge?

    When i unplug my PB G4 it loses power and immediatly shuts off. However when it is on, it shows that the battery is 67% full. Is this a battery issue or something bigger.
    Some other things i noticed also is that when in sleep mode i can umplug it without it shutting down. It only shuts down when i open it up. Also the battery seems never to charge. It slowly over time is going down. It started at 90+ percent and a month later is is at 67%. Also it never seems to be able to calculate how long the battery will last, it only shows the %.
    Powerbook G4   Mac OS X (10.3)  

    Hi @xdellman,
    Thank you for your query and realize how frustrating this is.
    I gathered from your post you have tried most of the troubleshooting steps to no avail.
    If you check the adapter do you notice any damaged or bent pins as this can cause charging issues?
    Here are two links that may  also assist you.
    HP ENVY and Pavilion Notebook PCs - Battery Does Not Charge
    HP Notebook PCs - Testing and Calibrating the Battery (Windows 8)
    If this has not helped please contact HP support for assistance.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone Support
    Please let me know the results.
    Best of Luck!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

  • Assistance in clearing 4th gen Nano needed

    I am passing on my 4th gen. Nano - are there certain steps I should take to prepare it for the new owner?

    Restore it - http://support.apple.com/kb/HT1339

  • Can I safely use ac power rather than stay on battery all thentime?

    I use my ipad2 often. Can I safely use ac power vs battery without shortening bat. Life?

    Yes, but it is recommended to go through one complete discharge and charge cycle at least once a month.
    http://www.apple.com/batteries/
    A charge cycle means using all of the battery’s power, but that doesn’t necessarily mean a single charge. For instance, you could listen to your iPod for a few hours one day, using half its power, and then recharge it fully. If you did the same thing the next day, it would count as one charge cycle, not two, so you may take several days to complete a cycle.

  • I have new hard drive in macbook pro(08) and have SATA cable with external power source to old hard drive (10.5.8)via. USB port and newer drive(10.6.8) will not recognize older drive..Do I need to partition newer drive with older disk to recover data?

    I have new HD 750GB Hybrid in 2008 Macbook Pro 17" w/ Snow Leopard 10.6.8  connected to old Hard drive(250GB that had 10.5.8 on it at time of failure) via SATA cable to USB port with external power source.. Computer not acknowledging old HD at all in Disk Utility or otherwise (that I'm aware of)..Do I need to partition New HD and load old(10.5.8) onto partition to recognize older drive for data recovery? Thanks Wayno08

    You do not need to load 10.5.8 onto your new drive in order for a 10.6.8 system to see the contents of a 10.5.8 system.
    You might want to check out the hard drive troubleshooting bootk in the downloads section of this web site:
    http://scsc-online.com
    They also sell a product named Phoenix that can do OS extraction  and volume copying/cloning, but to be honest I don't know if it's appropriate in this case.
    I would suggest the following:
    Open up Terminal.app (under utilities) and type "diskutil list" without the quotes. This is the command line version of Disk Utility. If the external drive doesn't show up at all, then it's likely not connected properly, not getting power, or just plain dead. If it shows up with only a devce name like disk0s16 but no volume it means the drive is seen, the OS just can't make sense of it.
    Assuming the drive shows up, I would try to boot off the original installl disks for the system and run Disk Utility from that. I'm assuming the drive will show up. You'll want to select the option to repair the drive and then perform the option to repair the permissions.
    If the unit isn't showing up, as per step 1, try a different USB port. More importantly with your unit, try it on another side of the unit if possible. If you read the book I referenced above, some of those units have I/O boards that are separated from the logic board. If the cable from the logic board to the I/O card goes bad or has problems, which isn't all that uncommon, some or all of the ports on the I/O card may appear to be bad as well. If you use a USB port on another side, it would be routing out of a completely different I/O path, so that's a potential problem.
    If the drive is only seen with a device name such as disk0s16, it's likely either the index files are corrupt beyond Disk Utility's ability to see them. The  only thing that I think would help would be a product named DIsk Warrior, but I can't guarantee that.
    Disk Warrior can be found at:
    http://www.alsoft.com/diskwarrior/
    The company that I linked in the first link above also makes a product named Scannerz that does HD and system testing. The Scannerz/Disk Warrior combination make a good pair because the complement each other....Scannerz does what Disk Warriror can't and Disk Warrior does what Scannerz can't. However, at this point I'm not too sure getting a tool like Scannerz would be of much use because it sounds like the  damage has already been done.
    Let us know what happens.

  • Connecting mini to 2nd gen nano

    I've had an ipod mini4gb for many years now. Bought myself a second hand 2nd gen nano with no leads. I used my ipod mini wall charger to charge it no problem. When i put the usb lead from my ipod mini into the nano and then into the pc it lights up but is not recognised by pc or itunes.
    Q1. *Do i need to buy a different lead for it?*
    Q2. *can i use them both on the same pc,(same itunes)*
    ps. my lead still *works fine with my ipod mini*.

    Piece of s**t ipod, have tried it on my sons pc(he does not have itunes). Tried the new lead in my mini on it and it see's it. try the new lead with my nano...........nothing, waste of money buying the lead!!! So i expect this is where it turns out to be cheaper to buy another one more than get it repaired, expect it something silly like £30.00 just to walk through the repairemans door!!
    Thanks for your help by the way. One thing still left unanswered, would i be able to use both ipods on the same itunes(obviously not at the same time)???
    cheers.

  • Suggestions for power source?

    I need a power source so I can use my Powerbook G4 on a flight. Any recommendations? It'll be on American Airlines, which I believe uses an cigarette lighter-style outlet, not EmPower.

    Hi, tkivi1. I recently bought this adapter. Very nice — it's tiny, and works with 12V car lighter or Empower port.

  • My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or an airport power source. My iphone and ipad charge fine on the same cable usin ghte same wall plug in the same wall socket?

    My ipod will not charge from a wall socket but will charge using the same cable if the usb end is plugged into a computer or directly into an airport power source. My iphone and ipad charge fine on the same cable using the same wall plug in the same wall socket. This makes no sense but I see that it has been posted as a problem elsewhere. This must be due to some kind of degredation of the Ipod. . It is not fixed by IOS resets as others have noted.
    Has anyone asked Apple directly about this?

    Hi there Apples or Pears,
    I would recommend taking a look at the troubleshooting steps found in the articles below.
    Charging your iPod battery
    http://support.apple.com/kb/ht1384
    iPod's battery doesn't charge
    http://support.apple.com/kb/ta44551
    -Griff W.

  • 3rd Gen Nano Pregancy?

    Anyone any ideas what can be done about my 3rd Gen Nano, i recently found it with a swollen battery and the back hanging off after putting it in a drawer a year ago in good condition. I've no idea what to do with it, is there anyway of fixing it?
    I was kind of hoping that it would give birth to some Baby Shuffles but im pretty sure this won't happen so if someone could let me know what the problem is or whether it is dangerous i'd be grateful.

    Caused by a catastrophic battery expansion. I would just dispose of it.

  • What does Apple mean by "For best battery performance, leave your device connected to a power source until the restore is complete."

    I just recently returned an IPad air and exchanged it for another. I first set up this new one as a new IPad but then deleted all content and settings right away (since I wasn't getting the progress I had made in apps and games) in order to restore it from my previous IPad Air. I then checked after on how to backup via icloud and saw this line under the subtitle of how to restore from a backup, "For best battery performance, leave your device connected to a power source until the restore is complete." What does Apple mean by "for best battery performance"? Im just a bit worried of issues.
    p.s. And yes I did have it connected to the power. And the ios is the default ios for new IPad Airs.

    Welcome to the Apple Community.
    It only means you should restore whilst it is connected to a power supply, so that your battery doesn't go flat during the process.

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