My Address Book contacts disappeared twice. Where do they go?

My Address Book contacts have disappeared twice; moreover, I can't seem to find them on Time Machine so that I can restore them. Is anyone else having this problem, and 1. how do I get my contacts back, and 2. how do I prevent this happening again?

Hi, open these Folders...
/Users/YourUserName/Library/Application Support/AddressBook/
/Users/YourUserName/Library/Caches/com.apple.AddressBook/
List what all is in them please & sizes.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

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    Hi,
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    You’re welcome.
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    Things are more involved if you do any kind of synchronization, though. Actually that could be the reason your contacts disappeared in the first place. In that case, the procedure would be as follows:
    1. If you have a .Mac account and .Mac synchronization of Address Book data is enabled either in Address Book > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
    2. You may also need to reset the entire sync history (iSync > Preferences > Reset Sync History) to avoid synchronization issues if you use .Mac or iSync to synchronize your Address Book with other computers or devices.
    3. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
    4. In the Finder, copy the ~/Library/Preferences/com.apple.AddressBook.plist preferences file and the ~/Library/Application Support/AddresBook folder from the backup to the corresponding location within your home folder, replacing the files with the same name currently there. Alternatively, to avoid accidentally overwriting any files, you may first move to the Desktop the files that should be replaced and trash them after checking that everything is OK.
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  • Why have my Address Book contacts disappeared after uploading to iCloud?

    I am using my MacBook Pro w/OSX Lion.
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    Thanx

    If you have a back up file, I'd try turning off iCloud contact syncing on all macs from system preferences > iCloud –
    DONE
    as well as any secondary accounts from system preferences > mail, contacts and calendars –
    DONE (this was confusing but I figured out that you meant System Preferences > Mail, Contacts & Calendars which is what you said in lowercase.  For some reason without the capital letters I didn't clue in that Mail, Contacts and Calendars was an icon option under the System preferences and so I overlooked it multiple times. I see your use of "secondary account" which I note used also as a term in the User Tip link you referred me to view.  Although, I still don't understand what this 'secondary' account is, I'm not interested in any secondary accounts because I've got my hands full with just iCloud for now. I did delete all accounts under the Mail, Contacts & Calendars).
    If you have any iOS devices I'd do the same on those as well. –
    DONE (not even introducing other Macs or IOS devices to the equation until I get the iCloud and MacBook syncing contacts correctly)
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    DONE (it was empty already)
    and then delete all contacts from every Address Book on every device
             DONE
    Then I'd turn Address Book syncing back on –
    DONE (This assuming that by ‘turn back on’ you mean System Preferences > iCloud and check marking the box next to Contacts)
    and import my contacts from the backup file –
    DONE (This assuming that by ‘import my contacts’ you mean importing the previously exported Address Book back up file back into the Address Book. I see contacts listed in the Address Book when I did this.)
    No syncing seems to happen at this point?
    you might also take a look at this User Tip, to ensure you understand the differences between the different accounts in Address Book before adding the contacts back.
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    Furthermore, User Tips also states
    Default Account
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    B)  How do you change which ‘account’ your contacts are setup under if they are under the wrong account?
             Assuming again that my contacts are ‘On My Mac’, then how do I move them to the ‘iCloud’ account of which is not listed?
    C)  Will any of this be affected by groups? 
    The five listings under All Contacts are groups that I set up as a sort of invitation list (so Christmas cards is one I’d probably setup this time of year).  Although this question is secondary I would like to confirm that my interpretation of groups is accurate.  I understand groups to be a sort of tagging of selected contacts from All Contacts but that the contacts in these groups are not duplicates to those in All Contacts. Is this correct?  I ask because the User Tips states
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    By the way, don't take it personally –
    I don't, I have reading difficulties galore and am happy to accommodate if I can.  I hope this is better. Helping you helps me if you're not struggling to read when thinking about the solution.
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  • Address Book Contacts Disappeared with new App Installation

    Hello! I would LOVE anyone who can help me resolve this issue!
    Yesterday, thinking it was smart to have another place where all my contacts would be backed up, I downloaded the Plaxo App for Blackberry. After following the installation instructions the application synced with my blackberry curve, and then I pulled up my address book to call someone I realized ALL MY CONTACTS WERE GONE.
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    You’re welcome.
    All you have to do is copy those files & folders from the backup to the location where they should be, replacing any files with the same name that may currently be there. Your home folder is /Users/username/. And you must first quit any applications that may access those files.
    Things are more involved if you do any kind of synchronization, though. Actually that could be the reason your contacts disappeared in the first place. In that case, the procedure would be as follows:
    1. If you have a .Mac account and .Mac synchronization of Address Book data is enabled either in Address Book > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
    2. You may also need to reset the entire sync history (iSync > Preferences > Reset Sync History) to avoid synchronization issues if you use .Mac or iSync to synchronize your Address Book with other computers or devices.
    3. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
    4. In the Finder, copy the ~/Library/Preferences/com.apple.AddressBook.plist preferences file and the ~/Library/Application Support/AddresBook folder from the backup to the corresponding location within your home folder, replacing the files with the same name currently there. Alternatively, to avoid accidentally overwriting any files, you may first move to the Desktop the files that should be replaced and trash them after checking that everything is OK.
    5. If your data has been successfully restored and .Mac synchronization of Address Book data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Address Book data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.

  • Address Book contacts disappear

    All of a sudden all my contacts disappear from the address book on my MacBook Pro. ì can get them back from Time Machine, but that's no use.
    I now have a completely empty Address Book. When I create a new contact in the Address Book, it's there, but as soon as I create another one and save it, it takes about three seconds and the first created contact has disappeared.
    The same when I restore my contacts form Time Machine: they are all there, until I change of add ONE contact. As soon as I save the changes, it takes about three seconds and ALL contacts have disappeared.
    Recently I upgraded from Snow Leopard to Lion, but I can't remember if this 'contact disappearing' started at exactly the same time or just before or after this upgrade. Don't know how to check this.
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    Hey Barney-15E, you did a great job!
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    I opened my address book this morning to find it blank except for me and Apple. I did not delete anything at any time - the only thing I can think that happened between now and the last time everything was there was the 10.4.8 upgrade process.
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    researchta:
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  • Address Book contact disappeared.

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    It is also important to backup at least your most important files regularly. Even without software problems of any kind, hardware failures like dying drives, power failures, & accidents can destroy data. If you don't have a current backup, you are living dangerously. This is true for any computer & always will be.

  • Address Book Contacts Disappeared

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    What size are the various files in ~/Library/Application Support/AddressBook?
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  • Disappearing Address Book Contacts

    This is a duplicate or my response to another similar problem, but I think this problem should have it's own topic.
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    click here for instructions.

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